96% lettings valuation accuracy
99% lettings fee satisfaction
Brookdale are Peterborough's largest independent letting agent. Established 1989 we manage nearly 1200 rental properties solely in the Peterborough area. All of our properties are well managed and our landlords are very pleased to deal with a local, specialist Agent with expertise in our field. We have 18 staff and 4 with more than 20 ...
show more
Brookdale are Peterborough's largest independent letting agent. Established 1989 we manage nearly 1200 rental properties solely in the Peterborough area. All of our properties are well managed and our landlords are very pleased to deal with a local, specialist Agent with expertise in our field. We have 18 staff and 4 with more than 20 years experience. We provide a rental guarantee to our Landlords which is not insurance based. Due to our excellent performance the vast majority of our properties come from recommendations from satisfied landlords.
Latest Reviews
View all Reviews 2004Featured Review
a
reviewed by 'Natalia Kaminska'
Featured Review
a
reviewed by 'Glyn Heath'
Featured Review
a
reviewed by 'Laurence Dobney'
Featured Review
a
reviewed by 'Richard Knight'
Featured Review
a
reviewed by 'Phil'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 96% | 99% | £320 | £6,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 681 | 22 | 1179 | 71 | 0 | 0 | 0 | 0 | 46 | 5 |
Areas covered
- PE1
- PE2
- PE3
- PE4
- PE5
- PE6
- PE7
- PE10
Address
1144 Lincoln Road
Peterborough
Cambridgeshire
PE4 6BP
01733 327788
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Images & Videos
Featured Review
a
Aug 31,2024
Aug 31,2024
0
people found
this helpful
this helpful
I have been renting a property with Brookdale Property Management for two years, and my experience has been exceptionally positive. From the very beginning of the rental process, everything went smoothly, and the Brookdale team proved to be professionals, ready to address any issues and ...
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
Aug 31,2024
Aug 31,2024
0
people found
this helpful
this helpful
I am a landlord of two properties in Peterborough and Brookdale have managed my properties for 20 or so years. During this period Brookdale have manged these properities, ensuring that both the needs of the landlord and the tenants are met, ensuring that as a landlord ...
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
Aug 31,2024
Aug 31,2024
0
people found
this helpful
this helpful
Brookdale Property Management Services have been my letting agent for in excess of 22 years. They have always provided an excellent service. The quality of their tenant vetting is superb. Knowing that you get quality tenants and rent always received on the due date, enables me ...
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
Aug 30,2024
Aug 30,2024
0
people found
this helpful
this helpful
Using 4 different agents I can say with certainty that as a landlord Brookdale stand head and shoulders above the rest. They do what you'd expect with professionalism and courtesy. We use them for a full management service and recommend them 100%....
read full review
read full review
Was this helpful?
Yes
Yes
Featured Review
a
Aug 30,2024
Aug 30,2024
0
people found
this helpful
this helpful
The ultimate professionals in the lettings business, Brookdale have over the past ten years consistently provided us with a first class service in the management of our small property portfolio with keen attention to detail, prompt responses to enquiries and sound advice along the way. ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 07,2018
Aug 07,2018
0
people found
this helpful
this helpful
All process of getting house was easy and fast. Staff very responsive and helpful. When we reported a problem it was dealt promptly....
read full review
read full review
Comment on agent fees
No hidden fees. All explained clearly
Was this helpful?
Yes
Yes
Aug 06,2018
Aug 06,2018
0
people found
this helpful
this helpful
I have been with Brookdale for over 15years and have been more than satisfied with the way they have looked after our properties. In Addition it has never been very long for us to wait for new tenants when ever the properties are empty. They ...
read full review
read full review
Comment on agent fees
I think their fees are fair.
Was this helpful?
Yes
Yes
Aug 06,2018
Aug 06,2018
0
people found
this helpful
this helpful
I have been always experiencing high level of professionalism when being with Brookdale in Peterborough. Staff were always professional and reliable. They have been helpful and always resolving any problems very quickly. They have been communicating with professional manner and I would recommend Brookdale Property ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Aug 06,2018
Aug 06,2018
0
people found
this helpful
this helpful
As soon as a problem arises, the team contact you via phone, SMS and email so there is no chance you will miss out on anything. They will try to help solve any issues in a clear and quick manner to help find a solution ...
read full review
read full review
Comment on agent fees
A fair fee
Was this helpful?
Yes
Yes
Aug 04,2018
Aug 04,2018
0
people found
this helpful
this helpful
Was very easy to find a house with them, cause they have a lot of houses under their management and the process is very quick....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 04,2018
Aug 04,2018
0
people found
this helpful
this helpful
I was very easy to find a rent due to a large number of properties that the agency is managing....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Aug 03,2018
Aug 03,2018
0
people found
this helpful
this helpful
All in all very pleased with the service we've received from Brookdale - despite a few initial issues they went above and beyond to help and we are now pleased....
read full review
read full review
Comment on agent fees
Quite expensive initial admin fees
Was this helpful?
Yes
Yes
Aug 02,2018
Aug 02,2018
0
people found
this helpful
this helpful
They are very helpful. Very smooth and pleasent experience . I have never rented before so was unsure of what to do. They helped and explained everything...
read full review
read full review
Comment on agent fees
Standard fees
Was this helpful?
Yes
Yes
Aug 02,2018
Aug 02,2018
0
people found
this helpful
this helpful
Prompt, polite and professional. Any question is answered like expected. Any problem is solved as it should be. Thank you!...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Aug 02,2018
Aug 02,2018
0
people found
this helpful
this helpful
We have used Brookdale's agency service for over 8 years having been recommended the Company by a friend. We have been consistently impressed by the friendly and professional service provided by all the staff and have valued their prospective tenant assessment process, advice, processes, record keeping ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 01,2018
Aug 01,2018
0
people found
this helpful
this helpful
We have been renting via Brookdale for the past 5 1/2 years. In the 2nd property. Any issues are dealt with in a very professional caring manner. We would highly recommend Brookdale....
read full review
read full review
Comment on agent fees
Agent fees are a bit high but they have to make a profit. The fees are negotiable if only on a 6 month contract.
Was this helpful?
Yes
Yes
Aug 01,2018
Aug 01,2018
0
people found
this helpful
this helpful
I have been a tennant with brookdale for nearly 4 yrs, I have always found all staff easily approachable no matter what the reason is concerning,Brookdale also maintain a high standard of service and maintenance regarding the property and problem is dealt with in a ...
read full review
read full review
Comment on agent fees
All fee's are approximate
Was this helpful?
Yes
Yes
Jul 29,2018
Jul 29,2018
0
people found
this helpful
this helpful
Brookdale have managed two properties for me for nearly10 years and are the most professional company that I have dealt with, there eye for detail is second to none. If there is a problem an email is always answered the same day and any problems ...
read full review
read full review
Comment on agent fees
Brookdale fees are with line with the market for what you get from brookdale they are worth every penny.
Was this helpful?
Yes
Yes
Jul 26,2018
Jul 26,2018
0
people found
this helpful
this helpful
As a Landlord I can highly recommend this agent and ALL the staff that work there. Everyone is extremely helpful and professional and fair to both the landlord and tenant. I can relax in the knowledge that my property is in safe hands and is ...
read full review
read full review
Comment on agent fees
I expect you could pay less agent fees by going elsewhere but would not get the service and assurances that this agent provides. In my opinion they are worth the fee.
Was this helpful?
Yes
Yes
Jul 26,2018
Jul 26,2018
0
people found
this helpful
this helpful
After a nightmare experience with another Peterborough letting agent we turned to Brookdale Property who managed to restore our confidence in being able to let out our property again. From first contacting them four years ago the whole team, led by Mike Tomlinson, proved to ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 25,2018
Jul 25,2018
0
people found
this helpful
this helpful
We are renting the house from Brookdale Property Management without any problems. From first call they are very helpful and caring....
read full review
read full review
Comment on agent fees
Highly recommended
Was this helpful?
Yes
Yes
Jul 24,2018
Jul 24,2018
0
people found
this helpful
this helpful
In my search for a new apartment for my fianc© and I, Brookdale wasn't a name that I first came across but I am very grateful that I did find them! Our initial viewing went very well, the person who showed us the apartment was ...
read full review
read full review
Comment on agent fees
The agents fees were some of the best we came across!
Was this helpful?
Yes
Yes
Jul 24,2018
Jul 24,2018
0
people found
this helpful
this helpful
Not had any problems and were really helpful the few times we have needed to contact them. Very professional and friendly....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jul 21,2018
Jul 21,2018
0
people found
this helpful
this helpful
The entire team at Brookdale are fantastic. As a landlord based overseas I had to rely on the expertise and experience of the property management team. The property required renovation prior to letting and they provided a fantastic, thorough and honest service through the whole ...
read full review
read full review
Comment on agent fees
Good fees for the service that is provided.
Was this helpful?
Yes
Yes
Jul 21,2018
Jul 21,2018
0
people found
this helpful
this helpful
I have been with brookdale for many years I have only ever had positive experiences with them they are understanding and professional and go above and beyond for their tenants can not speak highly enough of brookdale would recommend to anyone thinking of letting a ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jul 21,2018
Jul 21,2018
0
people found
this helpful
this helpful
I have been with alot of different estate agents and had issues with them and them caring more about the landlord then the tenant. With Brookdale they are equal and will resolve any matter as quickly as possible. Highly recommended!...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jul 21,2018
Jul 21,2018
0
people found
this helpful
this helpful
We recently rented a property through Brookdale and the whole experience was a pleasure, nothing is too much trouble and if anything needs looking at or dealing with Brookdale are on the ball straight away. Would highly recommend. in comparison to other letting agents we ...
read full review
read full review
Comment on agent fees
felt everything price wise was fair
Was this helpful?
Yes
Yes
Jul 21,2018
Jul 21,2018
0
people found
this helpful
this helpful
Brookdale has been really helpful in enabling me and my partner to move into our first home together. The application process initially appears quite long but actually isn't bad at all and covers everything at once rather than worrying about having to get more information. ...
read full review
read full review
Comment on agent fees
Reasonably good agent fees. Could be cheaper though. Very good that you only pay one fee upfront and the second tenant fee, deposit and rent when you pick up the keys.
Was this helpful?
Yes
Yes
Jul 18,2018
Jul 18,2018
0
people found
this helpful
this helpful
I have been a tenant for 8 years and I must say that if you have a problem it is dealt with immediately. Absolutely first class....
read full review
read full review
Comment on agent fees
Fair
Was this helpful?
Yes
Yes
Jul 17,2018
Jul 17,2018
0
people found
this helpful
this helpful
We were disappointed that different people at the agency were telling us conflicting information. When we came to view the property we were told that cats were allowed as the person who lived there at the moment had a cat herself. When we went to ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 17, 2018
View all comments
(1)
Thank you very much for your review. Your point was raised by your co-tenant Ashley to whom we replied on 14th July. We hope you enjoy your tenancy. ...
Jul 17,2018
Jul 17,2018
0
people found
this helpful
this helpful
The process was fast, friendly and professional. Fees were upfront and explained, with nothing hidden from us. Received a welcome pack with all the relevant information and other additional useful information. When we had a small problem arise it was dealt with quickly. Very pleased ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jul 17,2018
Jul 17,2018
0
people found
this helpful
this helpful
I have used Brookdale Property for the last 15 years and have always been more than happy with their service. They have always found me suitable tenants and when a tenant vacates they normally have another one waiting. Avoiding the property being empty for long periods. ...
read full review
read full review
Comment on agent fees
I have found their fees to be very competitive.
Was this helpful?
Yes
Yes
“The service provided by Brooktrails if fissioned well organised and carried out professionally...”
Jul 15,2018
Jul 15,2018
0
people found
this helpful
this helpful
The service provided by Brookdale was well organised and carried out professionally.
The agency kept in touch with us ,informed us of visits and inspections ,and managed the rental well.
Repairs were carried out swiftly and within the timescale allocated to them .
Deposits were returned ...
read full review
read full review
Comment on agent fees
Fees were as to be expected. However we did feel that the rents were going up to frequently
Was this helpful?
Yes
Yes
Jul 15,2018
Jul 15,2018
0
people found
this helpful
this helpful
I've recently moved in one of the brookdale's properties and I am really happy. From the beginning till the moving day everything went smoothly all the agents were really friendly. Every time I needed help in the property they responded immediately and got it sorted....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 14,2018
Jul 14,2018
0
people found
this helpful
this helpful
Experience was pleasant except part where branch is not communicating between each other as we was most of the times told 3 different types of information regarding what will be done for the house and most unpleasant part was about animals in house as at the ...
read full review
read full review
Comment on agent fees
Fair
Was this helpful?
Yes
Yes
Jul 14, 2018
View all comments
(1)
Thank you very much for your review and we are pleased that you are happy. The point about the pets is that a landlord will normally say that as a rule they will take pets and we advertise as such. However as pets will vary in size and breed and also because landlords have the right to change their minds then we always check with them again at any application. We obviously have a duty to protect the landlord interest. With regard to the £200 that was not a charge but an addition to the deposit ...
Magdalena
(544)
Julie
(399)
Dave
(191)
Mikey
(184)
Daniel
(175)
Conor
(158)
Paul G
(144)
Craig
(138)
Tracey
(127)
Sam
(100)
Richard
(98)
Kerry
(91)
Paul O
(83)
Jessica W
(73)
Georgia
(68)
Rebeka
Ali
(23)
Natalie
(5)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
If we receive any complaints these are passed to the office managers who will call or e-mail the client to look into all matters they raise.
Last updated at 4:38 PM 05/03/2024 by allAgents
Best Letting Agent in the UK 
Best Letting Agent in the UK 
