96% lettings valuation accuracy
99% lettings fee satisfaction
Brookdale are Peterborough's largest independent letting agent. Established 1989 we manage nearly 1200 rental properties solely in the Peterborough area. All of our properties are well managed and our landlords are very pleased to deal with a local, specialist Agent with expertise in our field. We have 18 staff and 4 with more than 20 ...
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Brookdale are Peterborough's largest independent letting agent. Established 1989 we manage nearly 1200 rental properties solely in the Peterborough area. All of our properties are well managed and our landlords are very pleased to deal with a local, specialist Agent with expertise in our field. We have 18 staff and 4 with more than 20 years experience. We provide a rental guarantee to our Landlords which is not insurance based. Due to our excellent performance the vast majority of our properties come from recommendations from satisfied landlords.
Latest Reviews
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reviewed by 'Natalia Kaminska'
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reviewed by 'Glyn Heath'
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reviewed by 'Laurence Dobney'
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reviewed by 'Richard Knight'
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reviewed by 'Phil'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 96% | 99% | £320 | £6,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 681 | 22 | 1179 | 71 | 0 | 0 | 0 | 0 | 46 | 5 |
Areas covered
- PE1
- PE2
- PE3
- PE4
- PE5
- PE6
- PE7
- PE10
Address
1144 Lincoln Road
Peterborough
Cambridgeshire
PE4 6BP
01733 327788
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
No Properties
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Featured Review
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Aug 31,2024
Aug 31,2024
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I have been renting a property with Brookdale Property Management for two years, and my experience has been exceptionally positive. From the very beginning of the rental process, everything went smoothly, and the Brookdale team proved to be professionals, ready to address any issues and ...
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Aug 31,2024
Aug 31,2024
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I am a landlord of two properties in Peterborough and Brookdale have managed my properties for 20 or so years. During this period Brookdale have manged these properities, ensuring that both the needs of the landlord and the tenants are met, ensuring that as a landlord ...
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Aug 31,2024
Aug 31,2024
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Brookdale Property Management Services have been my letting agent for in excess of 22 years. They have always provided an excellent service. The quality of their tenant vetting is superb. Knowing that you get quality tenants and rent always received on the due date, enables me ...
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Aug 30,2024
Aug 30,2024
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Using 4 different agents I can say with certainty that as a landlord Brookdale stand head and shoulders above the rest. They do what you'd expect with professionalism and courtesy. We use them for a full management service and recommend them 100%....
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Aug 30,2024
Aug 30,2024
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The ultimate professionals in the lettings business, Brookdale have over the past ten years consistently provided us with a first class service in the management of our small property portfolio with keen attention to detail, prompt responses to enquiries and sound advice along the way. ...
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“Director Dave Curtis was professional, efficient and helpful. I would happily recommend Brookdale Property Management....”
Sep 18,2018
Sep 18,2018
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I dealt with Dave Curtis, director at Brookdale Property Management. He was professional, efficient and insightful, no doubt as a consequence of many years in the field. I would have no hesitation in recommending Brookdale Property Management to any of my property investor colleagues....
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Comment on agent fees
Their fees are very fair.
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Sep 17,2018
Sep 17,2018
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After a poor experience with a different agent we went with Brookdale after hearing three recommendations from separate people rating them. We have not been disappointed....
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Comment on agent fees
Reasonable for both tenant and LL
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Sep 14,2018
Sep 14,2018
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I have been using Brookdale Property Management for 22 years now have always found them to be outstandingly good at what they do. They are professional, polite and pleasant to work with. They answer the phone straight away when you ring, no waiting in phone queues. ...
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Comment on agent fees
The fees are correct for the work.
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Sep 10,2018
Sep 10,2018
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Brookdale Property Management have been looking after my 6 properties for 5 years and they have done a fantastic job and I highly recommended them. Definitely a 5 star company!
Mike Tomlinson is extremely knowledgable & has given us great advice, not only on what & where to buy when ...
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Comment on agent fees
Not the cheapest agent in Peterborough, but they are in my opinion the best- well worth that little bit extra for total peace of mind.
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Sep 09,2018
Sep 09,2018
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all paper work was done on the day and was quick and simple. Any problems ive had so far (only been in the property a few weeks) have been dealt with quickly. all staff ive dealt with so far have been friendly and helpful....
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Comment on agent fees
reasonable
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Sep 07,2018
Sep 07,2018
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The move itself went very well and we found your staff extremely helpful.
When we had a couple of problems the communication was quick and we were kept advised....
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Comment on agent fees
About the same as other agents
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Sep 06,2018
Sep 06,2018
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Whilst they are a good agent and do a lot for you as a tenant, you will pay for it! They are biased towards Landlords and themselves; yearly rent increases are an example of this, some of which are quite unreasonable. So be aware!...
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Sep 07, 2018
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Thank you very much for your review and your kind comments about our service to you. We try very hard to look after tenants. With regard to the rent, rent levels are dictated by the market and at the moment there are too few properties and too many tenants looking for them, which is pushing up rents. This is the result of the Government's policy which does not encourage new landlords to come into the market. it is not the fault of Brookdale ! All of our rents are reviewed with our landlords who ...
Sep 06,2018
Sep 06,2018
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I have used Brookdale for several years now and have no hesitation in giving a '5 star' rating. All staff are extremely efficient and helpful, any issues are dealt with in a timely manner, and sound advise always given. No complaints or adverse comments at ...
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Comment on agent fees
Fees at reasonable level.
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Aug 31,2018
Aug 31,2018
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Brookdale are a very professional, and take care of their tenants. Issues are dealt with with speed and competence. Communication is excellent....
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Comment on agent fees
Good
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Aug 31,2018
Aug 31,2018
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We are satisfied on the timely response always from the agency to make the things go smoother. Appreciate the hard work....
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Aug 31,2018
Aug 31,2018
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Good approach at the first sight onwards,keeping customers satisfaction upfront,uptodate between landlord and tenant.Regular follow up after the tenancy.Reasonable tenancy fee....
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Good
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Aug 28,2018
Aug 28,2018
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Very responsive and great service. I've had no issues at all and all my queries we're answered straight away...
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Comment on agent fees
Good
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Aug 27,2018
Aug 27,2018
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Brookdale are one of the best agents we have come across. They are very professional and always keep us informed about our property and any legislation or news we need to know about. Always a great service and whenever we need advice they are always ...
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Comment on agent fees
We think 10% is reasonable for managing the property. Tenant find fee is slightly high compared to other agents.
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Aug 25,2018
Aug 25,2018
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I have been with Brookdale for over 10 years, and throughout that time they have exceeded expectations totally. They proved me with regular updates regarding my property and I know 100% that they attend to any issues immediately. They only recommend property maintenance when it is needed ...
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Comment on agent fees
Fair
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Aug 25,2018
Aug 25,2018
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I have dealt with Brookdale for in excess of 10 years. During this time I have found them very much on the ball, their knowledge of the process and the legal intricacies is very high and if they need to check they will. A very reliable ...
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Comment on agent fees
Not cheap but you get what you pay for. Well worh it in my view.
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Aug 25,2018
Aug 25,2018
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The agent was always available, always pick up the phone or call back.
quick answer to all my questions
Really helpful even to the small details....
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Aug 23,2018
Aug 23,2018
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Extremely happy with Brookdale Property Management.
Very professional, efficient and thorough in all their processes and policies. Very easy to communicate with and very prompt with their promises....
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Comment on agent fees
They were competitive and flexible to my preferences
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Aug 21,2018
Aug 21,2018
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I have been a tenant with Brookdale Property Management for many years, they are professional, efficient, and take care of their tenants. Issues are dealt with with speed and competence. Communication is excellent. I have regular contact with Julie Burke who is a pleasure to ...
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Comment on agent fees
Average Fees.
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“Very efficient and effective service as well as being friendly and helpful. They always answered my questions and nothing was to much....”
Aug 20,2018
Aug 20,2018
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Efficient and effective service. The staff are knowledgeable, helpful and friendly. I'd happily recommend Brookdale to family and friends....
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Comment on agent fees
A lot of service for an affordable fee.
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Aug 20,2018
Aug 20,2018
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We telephoned Brookdale as we were interested in purchasing a buy to let property in the area, and had seen there positive reviews.
We found this company to be extremely helpful, and made the complete process smooth running and stress free. We had a tenant ...
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Comment on agent fees
competitive fee charged
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Aug 20,2018
Aug 20,2018
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I first used Brookdale 12 years ago to manage one of my properties and they now manage all 3 in Peterborough. I have used other agents in the past and have 5 properties in Norfolk managed by a national agent. If only Brookdale had a Norfolk base I ...
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Comment on agent fees
Fees are good as I believe I am getting value for money, something I cannot say about other agents
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Aug 17,2018
Aug 17,2018
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Awesome experience. They are very systematic and very friendly behaviour. Need some improvement in giving fast response. All the best....
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Comment on agent fees
Good
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Aug 15,2018
Aug 15,2018
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Was very helpful, no problems with anything. We're very quick to inform us of work that needed to be done on the property so we could get it sorted....
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Comment on agent fees
Very good. It’s fone it 2 stages so you don’t have to pay out a huge amount at once.
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Aug 15,2018
Aug 15,2018
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Was very helpful, no problems with anything. We're very quick to inform us of work that needed to be done on the property so we could get it sorted....
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Comment on agent fees
Very good. It’s fone it 2 stages so you don’t have to pay out a huge amount at once.
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Aug 15,2018
Aug 15,2018
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I was very impressed with the transaction from viewing to contract which was smooth and efficient but probably 30% more expensive than other agents. However, I loved the property and Brookdale do seem to have a bank of lovely rentals.
I was disappointed by the cleanliness ...
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Comment on agent fees
Expensive but worth it for the service
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Aug 14,2018
Aug 14,2018
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I lived in a property through Brookdale for 11 years, during that time, I have had many conversations with people at the office. I have always found them to be warm and professional. I never hesitated if I needed to contact them regarding a maintenance issue, ...
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Comment on agent fees
I found the fees to be fair and justified.
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Aug 14,2018
Aug 14,2018
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Brookdale is fair every time dealing with problems. Quick and helpful response to make living easier. They were very flexible and fast when i need to find a rent quickly....
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Comment on agent fees
6month contract type is a bit awful.
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Aug 12,2018
Aug 12,2018
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When first viewing the property, we had a very friendly and helpful agent show us around. This is quite a rarity in Peterborough, where often estate agents just want to churn out customers and move onto the next one. When picking up the keys, I ...
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Comment on agent fees
Reasonable, and no secret hidden ones - we knew what we were paying from the get-go
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Aug 10,2018
Aug 10,2018
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Very good agent, we have no problems with Brookdale. Everyone very nice and house is great. Thank you and we hope to enjoy long years in this house with my family....
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Aug 09,2018
Aug 09,2018
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Love Brookdale, helped me a lot. Good in communicating. Always in a professional manner. Always recommending to a friends. Have a good weekend guys...
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Comment on agent fees
Fine fees
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
If we receive any complaints these are passed to the office managers who will call or e-mail the client to look into all matters they raise.
Last updated at 4:38 PM 05/03/2024 by allAgents
Best Letting Agent in the UK 
Best Letting Agent in the UK 
