Brinkley's Estate Agents
4.7/5, 1069 reviews
95% recommended
99% sales valuation accuracy
100% sales fee satisfaction
87% lettings valuation accuracy
94% lettings fee satisfaction
Brinkley's is a fresh, vibrant independent estate agency based at key locations within South West London. show more Brinkley's is a fresh, vibrant independent estate agency based at key locations within South West London.
Brinkleys Estate Agents - Click to Visit Our Website

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 100% £53,250 £2,000,000
Lettings 87% 94% £550 £7,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
286 5 458 36 135 1 102 1 37 8
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS My deposits scheme The Guild
Images & Videos

“Great experience overall...”

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May 21,2020
Minithumbup
Amelia Sharpes
By: 'Alison'
May 21,2020
0 people found
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All staff at Brinkley's that we had contact with were very helpful throughout the process. They were easily contactable at all times. Really made an effort to get the move done quickly and smoothly for us....
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“Very helpful through a tough and challenging ......”

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May 20,2020
Minithumbup
Anne
By: 'Blackman'
May 20,2020
0 people found
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Very helpful through a tough and challenging time. Very clear and knowledgeable which helped guide me. Will use 100% again...
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“Amelia is always a pleasure to work with. She......”

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May 16,2020
Minithumbup
Amelia Sharpes
By: 'Julie'
May 16,2020
0 people found
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Amelia is always a pleasure to work with. She is quick to respond to queries and is friendly and helpful....
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“Professional and Personable...”

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May 01,2020
Minithumbup
By: 'Gail'
May 01,2020
0 people found
this helpful
Brinkley's is the managing agent for our rental properties. They are amazing. Katie has been exceptional. She definitely has her work cut our for her, but no challenge is to high. It's nice to know we have her on our side. Brinkley's is a neighbourhood ...
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“Anne is always very helpful, knowledgeable an......”

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May 01,2020
Minithumbup
Anne
By: 'D.S'
May 01,2020
0 people found
this helpful
Anne is always very helpful, knowledgeable and professional during the many years and different tenancies for my property. Whatever the problem, Anne always knows the answer and for renewals is a very skilled and patient negotiator and I trust and appreciate her advise. Thank you ...
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“Hi,Amelia is very proffessional and really ......”

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May 01,2020
Minithumbdown
Amelia Sharpes
By: 'Adrian'
May 01,2020
0 people found
this helpful
Hi, Amelia is very proffessional and really helpful. She helped me a lot,especially in this period of time. Very helpful, and I recommend in the future...
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“Great Service!...”

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Apr 30,2020
Minithumbup
Amelia Sharpes
By: 'W'
Apr 30,2020
0 people found
this helpful
Amelia arranged the complete letting process from start to finish, making everything very straightforward & easy for me (landlord). I would definitely recommend Amelia, she quickly resolved all questions & queries; and at all times provided a quick, professional service. Amelia is very approachable and an extremely ...
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“Graeme and his Wimbledon team...”

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Mar 28,2020
Minithumbup
Graeme Gordon
By: 'Stephen'
Mar 28,2020
0 people found
this helpful
Graeme and his team acted in our sale of during huge periods of uncertainty -EU exit and the start of Covid19. Not only was he amazingly professional, communicative and helpful throughout but Graeme was really calming in a period of great stress. Graeme had an ...
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“Zarah has been very helpful & polite with any......”

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Feb 28,2020
Minithumbup
By: 'Anthony'
Feb 28,2020
0 people found
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Zarah has been very helpful & polite with any problems that have arisen with our tenants. She is very prompt with answering calls and we are very grateful for the brilliant service you offer the landlord....
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“Tangley Grove property...”

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Feb 25,2020
Minithumbup
Graeme Gordon
By: 'andy'
Feb 25,2020
0 people found
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Excellent sales person. Kept us informed throughout process and no pressure at any time. Realistically priced property for purchase. Would highly recommend Brinkleys to anyone....
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“Amelia has organized letting my property with......”

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Feb 25,2020
Minithumbup
Amelia Sharpes
By: 'Behzad'
Feb 25,2020
0 people found
this helpful
Amelia has organized letting my property with maximum ease. She is very personable and professional. She can handle difficult landlords like me easily. Thanks for your efficient exchange of information and a quick sign of the rental....
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“Zarah Mehmood - Brilliant assistance...”

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Feb 20,2020
Minithumbup
By: 'Ana'
Feb 20,2020
0 people found
this helpful
We have been very lucky with Zarah Mehmood, who has assisted us and helped us contact British Gas in order to fix our boiler promptly and easily. She has dealt with our issue so quickly that we got our heating back the very next day ...
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“I’m a tenant only from July, I had different ......”

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Feb 18,2020
Minithumbup
By: 'Teresa'
Feb 18,2020
0 people found
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I’m a tenant only from July, I had different property manager, but Zarah is the most professional, polite and she helped me to fix different issues that I had. I’m very happy with the agency and with my property manager....
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“We were introduced to Zulekha after signing o......”

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Feb 16,2020
Minithumbup
By: 'Zoe'
Feb 16,2020
0 people found
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We were introduced to Zulekha after signing our lease with a previous agent who hadn't made us aware of changes in the property. Despite this, Zulkeha tried her best to accommodate us and solve issues in the property as efficiently as possible, even though it ...
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“Patience is Key... to a new Home...”

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Feb 16,2020
Minithumbup
By: 'Y.H.'
Feb 16,2020
0 people found
this helpful
Finding a home can be a difficult task in London and we were in our first weeks of looking. We were welcomed by Ben Westland from Brinkley's in Wimbledon and was assured with the right amount of information about the space we looked at together. ...
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“This has been a while in writing since our sa......”

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Feb 14,2020
Minithumbup
Graeme Gordon
By: 'Mark'
Feb 14,2020
0 people found
this helpful
This has been a while in writing since our sale and I don't usually do reviews but I just have to say I highly recommend Brinkleys and Graeme Gordon in particular. We had a sale of our house and from the time Brinkleys came out ...
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“I keep returning to Brinkley's because I have......”

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Feb 10,2020
Minithumbup
Suzy Browne
By: 'Yasser'
Feb 10,2020
0 people found
this helpful
I keep returning to Brinkley's because I have been dealing with Suzy for a number of years and she is always very responsive, very quick to act and very efficient in supporting me. She is the consummate professional....
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“A credit to Brinkleys...”

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Feb 10,2020
Minithumbup
By: 'Orla'
Feb 10,2020
1 people found
this helpful
As a homeowner, as well as a tenant through Brinkleys, I can appreciate Zarah's work from both perspectives. She has been prompt, polite and professional and is a credit to Brinkleys. Zarah, thank you for being so efficient and professional whilst managing issues that have ...
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“Excellent professional, fast and efficient. E......”

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Feb 04,2020
Minithumbup
By: 'Giseli'
Feb 04,2020
0 people found
this helpful
Excellent professional, fast and efficient. Everything I needed to resolve about my property was completed in the best possible way. I indicate not only Zarah but also the agency. Thanks....
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“Nice and friendly people, they provided us a ......”

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Feb 03,2020
Minithumbup
By: 'Alessandro'
Feb 03,2020
0 people found
this helpful
Nice and friendly people, they provided us a good, professional and fast service. I would totally recommend Brinkley's to everyone....
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“Suzy has been brilliant in finding a property......”

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Jan 31,2020
Minithumbup
Suzy Browne
By: 'Keegan'
Jan 31,2020
0 people found
this helpful
Suzy has been brilliant in finding a property that suited our living situation. She has been very professional, helpful and quick to get our deal over the line with the landlord. I would definitely recommend Suzy and Brinkley's to anyone....
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“I'm very satisfied with Brinkley's Estate Age......”

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Jan 31,2020
Minithumbup
Suzy Browne
By: 'Anna'
Jan 31,2020
0 people found
this helpful
I'm very satisfied with Brinkley's Estate Agency. Suzy Browne is a super woman, she is so humane with excellent communication skills and professional approach. She helped me and my family find a perfect property and she was so helpful with the whole process giving her ...
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“Amari always replies promptly to emails and h......”

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Jan 31,2020
Minithumbdown
By: 'Jasmin'
Jan 31,2020
0 people found
this helpful
Amari always replies promptly to emails and has been really helpful since we moved into our apartment! Very professional....
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“Zulekha has been managing my property for the......”

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Jan 27,2020
Minithumbup
By: 'Gaurav'
Jan 27,2020
0 people found
this helpful
Zulekha has been managing my property for the past 2 years and I find her extremely prompt, efficient and helpful in dealing with all matters....
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“We are so grateful to William for finding us ......”

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Jan 23,2020
Minithumbup
By: 'Heinrich'
Jan 23,2020
0 people found
this helpful
We are so grateful to William for finding us our ideal place in Wimbledon. He has been helpful throughout the entire process, assisting with all our admin requests and fitting in with our schedule....
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“Helpful person...”

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Jan 20,2020
Minithumbup
Suzy Browne
By: 'Amelia'
Jan 20,2020
0 people found
this helpful
Suzy is very helpful and tried her best to search the suitable property for me and my friends. She is also deaf-friendly person as I feel she is able to adapt her communication to meet our needs....
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“Prompt and polite - I've had a good experienc......”

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Jan 20,2020
Minithumbup
By: 'Ira'
Jan 20,2020
0 people found
this helpful
Prompt and polite - I've had a good experience with the property managers at Brinkleys over the last six months. Appreciate their experience and the effort to be fair in dealings with both owners and tenants....
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“Prompt and polite - I've had a good experienc......”

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Jan 20,2020
Minithumbup
By: 'Ira'
Jan 20,2020
0 people found
this helpful
Prompt and polite - I've had a good experience with the property managers at Brinkleys over the last six months. Appreciate their experience and the effort to be fair in dealings with both owners and tenants....
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“Brinkley’s have to be the No.1 estate agents ......”

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Jan 20,2020
Minithumbup
By: 'Sophie'
Jan 20,2020
0 people found
this helpful
Brinkley’s have to be the No.1 estate agents in London for me. Professional demeanour, friendly and consistently going the extra mile for you. Daniel Joubanian is excellent in his role and very personable. As a first time buyer, the buying process can be fast ...
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“Zarah is the property manager for the house I......”

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Jan 19,2020
Minithumbup
By: 'Joanna'
Jan 19,2020
0 people found
this helpful
Zarah is the property manager for the house I live in, and I've always found her great to deal with. She is friendly, responds promptly and always helps to find a solution to problems. I would recommend renting a property with Brinkley's....
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By: Aruna Boyland
Jan 20, 2020
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Zarah has been always helpful and prompt with her responses. She is very diplomatic when dealing wth issues between landlord and tenants. ...

Vendor Fees

Rates starting from 0.9% inc VAT

Landlord Fees

Rates 7% plus vat includes Letting and Rent collection

Tenant Fees

Relevant letting fees and tenant protection information

As well as paying the rent, you may also be required to make the following permitted payments.

Permitted payments:
Before the tenancy starts (payable to Brinkley’s Estate Agents)
Holding Deposit: 1 week’s rent
Deposit: 5 weeks’ rent
During the tenancy (payable to the Agent)
For English properties:
Payment of £50 if you want to Amend the tenancy agreement
Payment of interest for the late payment of rent at a rate of 3%
Reasonable incurred costs for the loss of keys/security devices (dependent on locks and keys )
Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy

During the tenancy (payable to the provider) if permitted and applicable:
Utilities – gas, electricity, water
Communications – telephone and broadband
Installation of cable/satellite
Subscription to cable/satellite supplier
Television licence
Council Tax

Other permitted payments:
Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection:
Brinkley’s Estate Agents is a member of ARLA/NAEA, which is a client money protection scheme, and also a member of The Property Ombudsman, which is a redress scheme. You can find out more details on the agent’s website or by contacting the agent directly.
Last updated at 09/11/2022, 5:47 PM by Robert Brinkley
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We value our client’s feedback and we are committed to providing a professional service at all times. We would like to hear from you should something not go as well as planned. In line with The Property Ombudsman’s Code of Practice, our complaint procedure is outlined below:

In the first instance, please write to our Team: Customer Care, 120 Wimbledon Hill Road, SW19 7QU, alternatively email customercare@brinkleys.co.uk with full details of your complaint. Once your complaint has been received, we will acknowledge receipt within 3-5 working days. Following an internal investigation, you will receive a response to your complaint within 15 working days.

Should you be dissatisfied with our initial response, or the matter remains unresolved, you can escalate your complaint to Managing Director Richard Watt, at richard@brinkleys.co.uk. A final investigation will be undertaken at this point and a response will be sent to you within 15 working days detailing our company’s final viewpoint.

Should you remain dissatisfied with our company’s final viewpoint, you can then refer your case to The Property Ombudsman for their review.

Details of their complaints procedure and form can be found on their website www.tpos.co.uk along with their Code of Practice and Terms of Reference. Alternatively, you can call them on 01722 333 306 or write to them at the following address:

The Property Ombudsman Scheme
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP

You have 12 months from the date of our company’s final viewpoint to refer the matter to The Property Ombudsman.

Please note that The Property Ombudsman requires that any complaint should be addressed through our Complaints Procedure prior to being submitted to them for their independent review.
Last updated at 9:14 AM 01/11/2018 by robert brinkley

Awards won by Brinkley's Estate Agents

Regional Awards won by Brinkley's Estate Agents

Individual Branch Awards

London, SW19

London, SW19

London, SW15



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Brinkley's Estate Agents