Bright Estate Agents
4.3/5, 78 reviews
83% recommended
80% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
86% lettings fee satisfaction
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Latest Reviews

 View all Reviews 78
24th Oct 2024
reviewed by 'Unknown'
“My experience with Bright Estate Agent has been nothing short of a nightmare. Initially, we were given a 6-month rental ......”
25th Jul 2022
reviewed by 'Joe'
“Patrick was extremely helpful and friendly and made the whole process so easy. Would definitely recommend this estate agents to ......”
12th Jul 2022
reviewed by 'Lloyd'
“Bright estate agents made my selling experience as easy as possible. They were knowledgeable about the market and really helped ......”
24th Sep 2021
reviewed by 'Amy'
“Highly recommend, staff went out of their way to make my move as quick and easy as possible. (Especially Patrick)...”
18th Aug 2021
reviewed by 'Phoebe'
“Easy and quick move in. Patrick was really friendly and approachable when sorting our apartment out. Came to sort any ......”
25th Mar 2021
reviewed by 'Robbie K'
“We’ve recently rented from Bright and the service was great. We were in a rush to get into the ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 80% 100% £79,950 £425,000
Lettings 100% 86% £595 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
13 0 44 12 4 0 3 0 1 1
Areas covered
  • M4 5JU
Address

First Floor, 58 Swan Street
Manchester
Greater Manchester
M4 5JU
0161 464 7181

update staff | update details

Opening Hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Letting agents
Latest Properties

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“Great support from agent...”

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Dec 23,2019
Minithumbup
By: 'Lewis'
Dec 23,2019
0 people found
this helpful
Great support from agent - required to move swiftly and did a superb job turning around all the requirements within 6 days for me to move in before Xmas. Was easy to contact and more than willing to deal with issues along the way....
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“Very helpful and friendly service. Patrick an......”

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Dec 23,2019
Minithumbup
By: 'Mr'
Dec 23,2019
0 people found
this helpful
Very helpful and friendly service. Patrick answered all questions asked and provided us with all the information needed upon moving in....
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“Very helpful...”

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Nov 17,2019
Minithumbup
By: 'Louisa'
Nov 17,2019
0 people found
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Moved in quickly. After move in Patrick arranged a new mattress and new blinds to be installed/delivered within the first couple of weeks. Feel very confident that Patrick is available to help out with any issues/easily contactable....
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“Very friendly staff and Proffesional approach......”

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Nov 04,2019
Minithumbup
By: 'Emmanuel'
Nov 04,2019
0 people found
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Very friendly staff and Proffesional approach. Patrick would go out of his way to not only make you feel welcome but help you through any bottlenecks in process of moving....
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“Avoid this letting agent and Darren like the plague...”

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Oct 20,2019
Minithumbdown
By: 'James'
Oct 20,2019
1 people found
this helpful
I have waited patiently all year before leaving this review, to complete various processes first. I had the misfortune of not looking up the terrible reputation of this letting agents before renting a flat from them. When I was looking to move out, I gave ...
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“Fast, efficiecnt and knowledgeable service...”

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Feb 22,2019
Minithumbup
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Darren
By: 'Michael'
Feb 22,2019
0 people found
this helpful
The service provided by Darren and Patrick has been excellent. They met with me very fast from my initial call and took care of all my service requirements and concerns. Overall a very professional agent....
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Comment on agent fees
Competitive fees for the service provided
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“Straight forward and friendly...”

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Jan 25,2019
Minithumbup
By: 'Hazzawalk'
Jan 25,2019
0 people found
this helpful
The previous flat we lived in was sold, leaving us in a difficult situation, fortunately these guys were on hand to help in making our move as straight forward and timely as possible!...
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Comment on agent fees
The agent fees were slightly cheaper than our previous letting agents :)
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“Exceptional service from start to end...”

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Jan 14,2019
Minithumbup
By: 'Christina'
Jan 14,2019
0 people found
this helpful
The service we received from the agency was amazing right from the start, very informative, extremely helpful and friendly, we needed to move quickly and this probably wouldn't of been possible with any other agency. Any queries we had during the process and once we ...
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“Helpful Staff...”

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Dec 27,2018
Minithumbup
By: 'Tomaiholt'
Dec 27,2018
0 people found
this helpful
Patrick and Darren were both very helpful with my tenancy application. I had asked for an early move in date and they worked tirelessly to make sure it all went on time and very smoothly...
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Comment on agent fees
Fees are high but understandable due to the work that goes on in setting up the application
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“House sale...”

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Dec 21,2018
Minithumbup
By: 'Karen'
Dec 21,2018
0 people found
this helpful
Patrick was extremely helpful throughout the whole process of selling the property and achieved a sale above the asking price....
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Comment on agent fees
Good value
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“Easy and professional...”

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Nov 20,2018
Minithumbup
By: 'Buyer'
Nov 20,2018
0 people found
this helpful
I bought a property through Bright Estate Agents recently. They were very quick to respond to my queries and the purchase went very smoothly and quickly. A friendly approachable team....
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N/A
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“Manchester Flat...”

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Nov 06,2018
Minithumbup
By: 'Adam'
Nov 06,2018
0 people found
this helpful
We moved in a few weeks ago. Both Patrick and Lisa have been very helpful so far so I would be willing to recommend them....
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Comment on agent fees
Agent fees were acceptable.
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“Great service...”

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Nov 01,2018
Minithumbup
By: 'Jess'
Nov 01,2018
0 people found
this helpful
Good communication between us and the estate agents, they have been helpful throughout the moving in and also ever since. Would recommend....
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Comment on agent fees
Good value, one of the cheapest we found whilst looking for a place to live initially. No extra fees for guarantors which is good.
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“I have recently rented a flat with Bright Estate Agents. ......”

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Oct 17,2018
Minithumbup
By: 'Oguz'
Oct 17,2018
0 people found
this helpful
I have recently rented a flat with Bright Estate Agents. Everything was easy and organised, from viewing the flat to moving in. The staff are really helpful and friendly. I was able to reach out to them every time I needed. They helped me with ...
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“Lisa is a fantastic estate agent and was always available whenever was needed. Great communicator and sorted any issues swiftly! Thanks so much!...”

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Oct 15,2018
Minithumbup
By: 'Lucia'
Oct 15,2018
0 people found
this helpful
Lisa is a fantastic estate agent and would highly recommend Bright Estate agents. Any issues we had were sorted swiftly and Lisa was the perfect point of contact. Thanks a lot....
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“Patrick is a very good professional. My english is not very correct but he was very patient and kind....”

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Sep 24,2018
Minithumbup
By: 'Adan'
Sep 24,2018
0 people found
this helpful
He is professional, very kind and responsible. He is puntual and always he tries to help when there is a problem. I consider to Patrick the best agent that I knew....
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“Great Efficient Estate Agents...”

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Sep 20,2018
Minithumbup
By: 'Jennifer'
Sep 20,2018
0 people found
this helpful
Great estate agents! We have recently moved into a a property they are letting and the whole process from the initial viewing to moving in has been made so simple and smooth due to the communication between us. Special mention for Patrick and Lisa who ...
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Comment on agent fees
Cheap fees, a lot better than other well known estate agents who cost a fortune
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“Not the best, but not the worst....”

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Sep 20,2018
Minithumbup
By: 'Mike'
Sep 20,2018
0 people found
this helpful
Bright are an ok agency. Patrick Brown is great though, 5 stars for Patrick. The fact that they tried to take an extra £380 for 2 new mattresses when we left was ridiculous....
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Comment on agent fees
All estate agent fees are too high.
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“Brilliant service!...”

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Sep 01,2018
Minithumbup
By: 'C.Simmons'
Sep 01,2018
0 people found
this helpful
I currently let a property with bright estates and their service has been fantastic! From the start they have been excellent at communicating with myself and always keep me updated. The team are so friendly and helpful and always on hand to answer any questions ...
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Comment on agent fees
Good
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“Awesome service...”

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Aug 31,2018
Minithumbup
By: 'Skhan'
Aug 31,2018
0 people found
this helpful
Patrick is very easy to work with. He went out of his way to secure us the tenancy for the property we desired. Having previously dealt with a nightmare of a landlord, Patrick made the process very simple and we cannot thank him enough for ...
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Comment on agent fees
We were charged £350 for the agent fee's; I do not know enough about this to make a comment
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“Rental...”

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Jun 26,2018
Minithumbup
By: 'JJones'
Jun 26,2018
0 people found
this helpful
Excellent service from beginning to end, Friendly, efficient, eveything done quickly and with good communication really cant find any fault with them and would highly recommend them....
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Comment on agent fees
Fees were competitive against the fees other agents charge
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By: Darren
Aug 30, 2018
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Many thanks for your kind review. We are always please to hear of happy customers so thank you veryy much. ...

“Seamless 1st Time Buy...”

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May 28,2018
Minithumbup
By: 'James'
May 28,2018
0 people found
this helpful
I could not recommend this estate agent enough! They will bend over backwards and help you with your property purchase in any way they can. They consistently check in to see how things are progressing and are truly keen on helping 1st time buyers secure ...
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Comment on agent fees
Agent fee was non-existent for my buy.
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By: Darren
Aug 30, 2018
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I am so pleased that you were happy with the service and I hope you are happy and settled in your new home. ...

“Excellent service...”

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Apr 25,2018
Minithumbup
By: 'Dferdonna'
Apr 25,2018
0 people found
this helpful
Patrick is friendly and honest offering great advise on the sale of our house. The process simple and stress free from start to finish. Would recommend Patrick to anyone looking to sell their property...
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Comment on agent fees
Agents fees are very reasonable
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By: Darren
Aug 30, 2018
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Many thanks for your kind review. It was a pleasure to help you with your sale and proving that you don't need to be based on the doorstep to sell a property. ...

“I only could say good thing about this agency. They ......”

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Dec 01,2017
Minithumbup
By: 'Laura&Alberto'
Dec 01,2017
0 people found
this helpful
I only could say good thing about this agency. They tried to help us all the time. I appreciate the Patrick's hapinnes. Lisa always answer as soon as she can. Thanks for everything....
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By: Darren
Aug 30, 2018
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Thanks for the kind review. We love having happy tenants. ...

“Great service from Lisa and Patrick. Lisa kept me updated ......”

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Nov 10,2017
Minithumbup
By: 'Jazmeer'
Nov 10,2017
0 people found
this helpful
Great service from Lisa and Patrick. Lisa kept me updated throughout it all and replied to me within sufficient time....
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Comment on agent fees
Fees were great completed to others id see.
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By: Darren
Aug 30, 2018
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Thanks for the review. The team always enjoy delivering good service and a review makes us all feel appreciated so thanks!!! ...

“We have rented a house in Moss side for two ......”

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Nov 09,2017
Minithumbup
By: 'Dominik'
Nov 09,2017
0 people found
this helpful
We have rented a house in Moss side for two years and never had any issues with the agency. They've always been quick on the response and if anything broke they manage to get it fixed or replaced within few days. Both Patrick and Lisa ...
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Comment on agent fees
Quick and professional!
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By: Darren
Aug 30, 2018
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We always aim to resolve any problems quickly so I am glad we achieved this consistently for you. Thanks for the review and also to our maintenance team for helping us to help others. ...

“We used Patrick to advise us on the letting of ......”

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Nov 05,2017
Minithumbup
By: 'Arrietty64'
Nov 05,2017
0 people found
this helpful
We used Patrick to advise us on the letting of two properties we are managing. In all our dealings with Patrick we have found him to be extremely professional, honest and helpful. He has gone beyond the call of duty with regards to arrange viewings ...
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Comment on agent fees
Good
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“Patrick will always go the extra mile for you. Thank ......”

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Nov 03,2017
Minithumbup
By: 'Grace'
Nov 03,2017
0 people found
this helpful
Patrick will always go the extra mile for you. Thank you Patrick for all of your help you've made everything that should be so stressful so simple... you're a star I highly recommend this agent and definitely Patrick....
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Comment on agent fees
Good
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“The service from Patrick and Lisa has been excellent from ......”

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Oct 10,2017
Minithumbup
By: 'Elley'
Oct 10,2017
0 people found
this helpful
The service from Patrick and Lisa has been excellent from the start. They have identified and placed greatr= tenants, ensured any maintenance issues are dealt with quickly and at a reasonable cost to me, and are always prompt to answer any questions either me or ...
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Comment on agent fees
good
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By: Darren
Aug 30, 2018
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Elley, Many thanks for the kind reveiw. It has been a pleasure to serve you and what a beautiful house too. I know that most of us want to live there ourselves (not at the same time, that would be too much!!) ...

“Great customer service, knowledgeable, friendly and approachable staff. Patrick made ......”

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Oct 06,2017
Minithumbdown
By: 'North'
Oct 06,2017
0 people found
this helpful
Great customer service, knowledgeable, friendly and approachable staff. Patrick made the viewing process quick and easy and explained how it all worked and Lisa was there to answer my questions during my application. Seamless and straight forward, keep up the good work guys....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 3:18 PM 11/10/2017 by Lisa Howatson

Awards won by Bright Estate Agents

Regional Awards won by Bright Estate Agents

Individual Branch Awards

Manchester, M4



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