Bridgfords
2.4/5, 574 reviews
36% recommended
70% sales valuation accuracy
77% sales fee satisfaction
No company information

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 70% 77% £38,000 £49,150,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
26 44 50 189 62 27 37 17 29 93
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Latest Properties

No Properties

“Rented a flat from Bridgefords for just under two years. ......”

Share on :
Apr 23,2017
Minithumbdown
By: 'Anon'
Apr 23,2017
7 people found
this helpful
Rented a flat from Bridgefords for just under two years. Their fees were extremely high and they did nothing to warrant them. Clearly the whole company is run on the basis of only doing things if people are shouting about them. Communication was consistently awful ...
read full review
Comment on agent fees
Bad. Very expensive for the area
Was this helpful? Yes

“I asked to view a rental property , I had no ......”

Share on :
Apr 17,2017
Minithumbdown
Susan
By: 'Mrs'
Apr 17,2017
1 people found
this helpful
I asked to view a rental property , I had no call back to arrange it and now all of a sudden the property has been let within a week of my enquiry. It seems strange I never got a call back and now it has ...
read full review
Comment on agent fees
Bad
Was this helpful? Yes

“The property repair office is closed on a Saturday afternoon ......”

Share on :
Apr 13,2017
Minithumbdown
By: 'T'
Apr 13,2017
2 people found
this helpful
The property repair office is closed on a Saturday afternoon which is less than ideal. The ensuite had a macerator unit which we thought was faulty due to disgusting smell & noise, apparently not. We never used the toilet because of the smell but would flush ...
read full review
Comment on agent fees
Paid for a tenancy that was never signed by the landlord or confirmed by them. Not really sure what we paid for?
Was this helpful? Yes

“Bridgfords did not do any of the work promised. I ......”

Share on :
Apr 09,2017
Minithumbdown
By: 'Seller'
Apr 09,2017
5 people found
this helpful
Bridgfords did not do any of the work promised. I had to write the description for the house, then they still managed to get it wrong on rightmove and zoopla and the floor plan they got wrong too. I had to ask them to put ...
read full review
Was this helpful? Yes

“I will never recommend Bridgfords to anyone. They are very ......”

Share on :
Apr 04,2017
Minithumbdown
By: 'Previous'
Apr 04,2017
8 people found
this helpful
I will never recommend Bridgfords to anyone. They are very fast to take your rent but slow to sort out any issues. When you talk to them about any issue they promise to talk to the Landlord but never do - We only had our ...
read full review
Comment on agent fees
The reference fee was unnecessary.
Was this helpful? Yes

“I was a buyer, Jane Catterall was exceptional. From day ......”

Share on :
Mar 24,2017
Minithumbup
jane
By: 'Shirls'
Mar 24,2017
2 people found
this helpful
I was a buyer, Jane Catterall was exceptional. From day one she kept me informed of progress. Nothing was to much trouble.more helpful than the solicitor. Jane printed documents for me, brought them round to my home for me to sign, as I have ...
read full review
Was this helpful? Yes

“When purchasing our own property used Lee at countrywide mortgage ......”

Share on :
Mar 20,2017
Minithumbup
Lee
By: 'Neil'
Mar 20,2017
0 people found
this helpful
When purchasing our own property used Lee at countrywide mortgage services to get a mortgage. Took all the stress and pressure of finding the best deal to suit our needs. Happy in our new home, thank you...
read full review
Comment on agent fees
good
Was this helpful? Yes

“They are the worst. They cannot do their job. Very ......”

Share on :
Mar 20,2017
Minithumbdown
By: 'PSagar'
Mar 20,2017
5 people found
this helpful
They are the worst. They cannot do their job. Very ignorant. They have cancelled a viewing over 3 times for different properties on the day of viewing. And when I told them this is not the first time.. they had the adaucity to say atleast you ...
read full review
Was this helpful? Yes

“Happy to take rent but took over a year to ......”

Share on :
Mar 14,2017
Minithumbdown
By: 'P'
Mar 14,2017
3 people found
this helpful
Happy to take rent but took over a year to rectify maintenance issues, Looking forward to bringing small claims action and shaming these slum landlords....
read full review
Was this helpful? Yes

“When we tried to withdraw an offer on a house ......”

Share on :
Mar 14,2017
Minithumbdown
By: 'Harry'
Mar 14,2017
4 people found
this helpful
When we tried to withdraw an offer on a house we were pressured and made to feel guilty to try and make us go through with the purchase. Highly unprofessional....
read full review
Was this helpful? Yes

“A big thank you to Alex at Bridgfords Halifax for ......”

Share on :
Mar 13,2017
Minithumbup
Alex
By: 'Amanda'
Mar 13,2017
0 people found
this helpful
A big thank you to Alex at Bridgfords Halifax for all your help in the preparation and marketing of my parents property leading to a very successful sale at auction. Your communication was great, keeping us informed at all times. Your approachable, friendly, professional manner ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Throughout the whole process of moving house, Jamie at Bridgfords ......”

Share on :
Mar 10,2017
Minithumbup
Jamie
By: 'Lorraine'
Mar 10,2017
4 people found
this helpful
Throughout the whole process of moving house, Jamie at Bridgfords was extremely supportive, ensuring lines of communication remained open with the buyers and other agencies plus assisting with any queries I may have had....
read full review
Was this helpful? Yes

“Booked a viewing for a house purchase today - agent ......”

Share on :
Mar 08,2017
Minithumbdown
By: 'SamC'
Mar 08,2017
2 people found
this helpful
Booked a viewing for a house purchase today - agent didnt show - Office closed on calling. Glad they're not selling my property. Took the afternoon off work to be there on time....
read full review
Comment on agent fees
N/A
Was this helpful? Yes

“Bought my first house in March 2017.Many thanks to Lee ......”

Share on :
Mar 06,2017
Minithumbup
Lee
By: 'Ali'
Mar 06,2017
1 people found
this helpful
Bought my first house in March 2017. Many thanks to Lee at Bridgford's in Halifax who went the extra mile and beyond! Lee was very helpful and supportive and overall superb throughout the whole process. From day one, everything was explained to me clearly and Lee ...
read full review
Comment on agent fees
Excellent
Was this helpful? Yes

“We've almost at the end of our 1 year tenancy, which ......”

Share on :
Feb 20,2017
Minithumbdown
By: 'Dissatisfied'
Feb 20,2017
5 people found
this helpful
We've almost at the end of our 1 year tenancy, which has been fraught with issues. Considering the huge fees charged by Bridgfords, you'd expect some level of customer service. Unfortunately this isn't the case. The final straw was being locked out of our flat on ...
read full review
Comment on agent fees
Hugely inflated!
Was this helpful? Yes

“Would never use Bridgfords again, It took over 2 months to ......”

Share on :
Feb 16,2017
Minithumbdown
By: 'Chris'
Feb 16,2017
6 people found
this helpful
Would never use Bridgfords again, It took over 2 months to get my deposit back, mainly because they created a dispute over the flooring, which they blamed on me, they also lied about when the flooring was laid, which scheme my deposit was protected under. It ...
read full review
Comment on agent fees
Fees OK
Was this helpful? Yes

“Do not use this estate agent. They over valued the ......”

Share on :
Feb 13,2017
Minithumbdown
By: 'Sally'
Feb 13,2017
2 people found
this helpful
Do not use this estate agent. They over valued the house and then dropped it very quickly. Their manager was unprofessional both by telephone and email. They didn't return calls and when expressing frustration, they were very rude. I would not recommend this company to ...
read full review
Was this helpful? Yes

“The worst agents in Manchester. Never show up on time ......”

Share on :
Jan 30,2017
Minithumbdown
By: 'Family'
Jan 30,2017
2 people found
this helpful
The worst agents in Manchester. Never show up on time or ever. They have forgotten that they are service providers. They waste prospective tenants time as well as landlords' time. When the property is not rented eventually the landlord has to reduce the rent. It's ...
read full review
Comment on agent fees
They don't even turn up for appointments how could anyone state of the fees
Was this helpful? Yes

“Jess at Bridgfords has made our experience so easy. Nothing ......”

Share on :
Jan 30,2017
Minithumbup
Jessica
By: 'Tim'
Jan 30,2017
0 people found
this helpful
Jess at Bridgfords has made our experience so easy. Nothing is too much trouble. Always let's us know the up to date situation and keeps us informed. Her personality is infectious and we chose Bridgfords to manage our property because of Jess and no we ...
read full review
Comment on agent fees
Fair
Was this helpful? Yes

“Gareth was extremely conciencious in his efforts to assist us ......”

Share on :
Jan 26,2017
Minithumbup
Gareth
By: 'Kate'
Jan 26,2017
0 people found
this helpful
Gareth was extremely conciencious in his efforts to assist us and worked very hard to meet our expectations he is a very friendly and goes out of his way to be helpful...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“All round excellent service from Alex and the team at ......”

Share on :
Jan 18,2017
Minithumbup
Alex
By: 'Alison'
Jan 18,2017
0 people found
this helpful
All round excellent service from Alex and the team at Bridgfords. Alex was unfailingly helpful, professional and flexible which made buying my lovely flat a positive experience. I was particularly impressed by his prompt responses to enquiries and willingness to accommodate viewings....
read full review
Comment on agent fees
Good value for money with no hidden extras - liked the one-stop approach too!
Was this helpful? Yes

“I would not recommend Bridgefords to rent a property from. ......”

Share on :
Jan 12,2017
Minithumbdown
By: 'I'
Jan 12,2017
4 people found
this helpful
I would not recommend Bridgefords to rent a property from. The customer service is disgusting..they pass you from person to person and not one of them actually listen to you. Please do not rent with Bridgefords!!!!!!!! I dont even want to give them a ...
read full review
Comment on agent fees
Disgusting fees
Was this helpful? Yes

“Booked a viewing with Bridgfords twice. The first time we ......”

Share on :
Jan 04,2017
Minithumbup
By: 'acecream'
Jan 04,2017
3 people found
this helpful
Booked a viewing with Bridgfords twice. The first time we were left waiting 20 mins before our calls to their office finally got through and asked where they were. They finally informed us that the flat we were viewing was already let the day before and ...
read full review
Comment on agent fees
n/a
Was this helpful? Yes

“Absolutely terrible, both lettings and sales. Unprofessional, annoying, rude, in ......”

Share on :
Dec 22,2016
Minithumbdown
By: 'Judy'
Dec 22,2016
8 people found
this helpful
Absolutely terrible, both lettings and sales. Unprofessional, annoying, rude, in a way that the numerous apologies loose any meaning since you know they do it just because they have to. They are so unprofessional that I'm sure most complaints are for things/attitudes/events that ...
read full review
Was this helpful? Yes

“Terrible service, really awful, cheating several times, never sorting out ......”

Share on :
Dec 21,2016
Minithumbdown
Katie
By: 'Laura'
Dec 21,2016
6 people found
this helpful
Terrible service, really awful, cheating several times, never sorting out problems on time, making us to pay a lot of fees (asking for different quatities depending on the staff), a stupid insurance fee (which didn´t allow us even to hang a picture on the ...
read full review
Comment on agent fees
Very high fees.
Was this helpful? Yes

“Without a doubt the worst letting office in the country, ......”

Share on :
Dec 18,2016
Minithumbdown
Katie
By: 'Genuine'
Dec 18,2016
5 people found
this helpful
Without a doubt the worst letting office in the country, awful customer service, rude staff, incompetent, filtering down from the top, ridiculous fees, terrible maintenance (if they come at all), would never recommend Sh*tfords to anyone, please avoid at all costs....
read full review
Comment on agent fees
bad
Was this helpful? Yes

“If I could rate Bridgford lettings less than a single ......”

Share on :
Dec 15,2016
Minithumbdown
Pieris
By: 'Peter'
Dec 15,2016
4 people found
this helpful
If I could rate Bridgford lettings less than a single star I would! I rented an apartment from them for 12 months, since the very begging they were attempting to find ways to charge my staff, e.g. insurance for my deposit £23.00 per month x2 since ...
read full review
Comment on agent fees
BAD!!!! Fees just seem to be popping up out of nowhere!!!
Was this helpful? Yes

“Disgusting Customer Service! My partner and I took a day ......”

Share on :
Dec 15,2016
Minithumbup
By: 'Lou'
Dec 15,2016
4 people found
this helpful
Disgusting Customer Service! My partner and I took a day off work to travel from Leeds to Manchester to view a property with Bridgfords. We were due to meet Dale at the property at 1:30pm. At 1:28pm I had two missed calls from Dale, despite ...
read full review
Was this helpful? Yes

“Absolutely atrocious customer service!!!I went through the correct leaving ......”

Share on :
Dec 15,2016
Minithumbdown
By: 'unknown89'
Dec 15,2016
6 people found
this helpful
Absolutely atrocious customer service!!! I went through the correct leaving procedure with my Bridgfords letting agency which was located in north shields however has now moved to Tynemouth in north Tyneside. I had vacated my rented property in Tynemouth before I was due to as ...
read full review
Was this helpful? Yes
By: Mel
Dec 15, 2016
View all comments (1)
How unprofessional as an agent. I am a landlord and you don't need legal action. Raise a complaint with the agency holding the deposit ( we use DPS). They will order them to return within 7 days your deposit munis the amount in dispute. They will then act as arbitrators to review both sides and see if the deduction was fair. Sound highly unlikely it was. If this is the case then will have 7 days to return the rest. I am assuming your contract did not state a timeframe for deposit return. ...

“All staff members were professional, courteous, friendly and helpful. I ......”

Share on :
Dec 02,2016
Minithumbup
Val
By: 'Gordon'
Dec 02,2016
0 people found
this helpful
All staff members were professional, courteous, friendly and helpful. I cannot speak highly enough for their care, attention and service. I would highly recommend Bridgfords Ponteland to anyone....
read full review
Comment on agent fees
Not applicable
Was this helpful? Yes
By: Valerie Robson
May 11, 2018
View all comments (1)
Mr and Mrs Ledger, thank you for praising the service provided from the the bridgfords team so highly. We know you love your new home and we were so pleased that we found you your dream property. Kind Regards Val and Team ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Bridgfords

Regional Awards won by Bridgfords

Individual Branch Awards



Find the Best Agent to
Sell or Rent Your Home