“Rented a flat from Bridgefords for just under two years. ......”
1 Star Review
Apr 23,2017
By:
'Anon'
Apr 23,2017
Branch: Leeds, 2 Cherry Tree Walk
Services: Lettings (as a Tenant)
Rent PCM: £800
Would you recommend?: No
Postcode: LS1
Branch: Leeds, 2 Cherry Tree Walk
Lettings (as a Tenant)
Rent PCM: £800
Postcode: LS1
7
people found
this helpful
Rented a flat from Bridgefords for just under two years. Their fees were extremely high and they did nothing to warrant them. Clearly the whole company is run on the basis of only doing things if people are shouting about them. Communication was consistently awful ...
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Comment on agent fees
Bad. Very expensive for the area
7
people found
this helpful
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Yes
“I asked to view a rental property , I had no ......”
1 Star Review
Apr 17,2017
By:
'Mrs'
Apr 17,2017
Branch: Cheadle, Albert House, 2 Station Road
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: No
Postcode: SK8
Branch: Cheadle, Albert House, 2 Station Road
Lettings (as a Tenant)
Rent PCM: £850
Postcode: SK8
1
people found
this helpful
I asked to view a rental property , I had no call back to arrange it and now all of a sudden the property has been let within a week of my enquiry.
It seems strange I never got a call back and now it has ...
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Comment on agent fees
Bad
1
people found
this helpful
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Yes
“The property repair office is closed on a Saturday afternoon ......”
1 Star Review
Apr 13,2017
By:
'T'
Apr 13,2017
Branch: Newcastle upon Tyne, 92 Grey Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NE20
Branch: Newcastle upon Tyne, 92 Grey Street
Lettings (as a Tenant)
Postcode: NE20
2
people found
this helpful
The property repair office is closed on a Saturday afternoon which is less than ideal. The ensuite had a macerator unit which we thought was faulty due to disgusting smell & noise, apparently not. We never used the toilet because of the smell but would flush ...
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Comment on agent fees
Paid for a tenancy that was never signed by the landlord or confirmed by them. Not really sure what we paid for?
2
people found
this helpful
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Yes
“Bridgfords did not do any of the work promised. I ......”
1 Star Review
Apr 09,2017
By:
'Seller'
Apr 09,2017
Branch: Harrogate, 16 Albert Street
Services: Lettings (as a Landlord)
Sold price: £195000
Would you recommend?: No
Postcode: HG2
Branch: Harrogate, 16 Albert Street
Lettings (as a Landlord)
Sold price: £195000
Postcode: HG2
5
people found
this helpful
Bridgfords did not do any of the work promised. I had to write the description for the house, then they still managed to get it wrong on rightmove and zoopla and the floor plan they got wrong too. I had to ask them to put ...
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5
people found
this helpful
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Yes
“I will never recommend Bridgfords to anyone. They are very ......”
1 Star Review
Apr 04,2017
By:
'Previous'
Apr 04,2017
Branch: Northwich, 25 High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CW8
Branch: Northwich, 25 High Street
Lettings (as a Tenant)
Postcode: CW8
8
people found
this helpful
I will never recommend Bridgfords to anyone. They are very fast to take your rent but slow to sort out any issues. When you talk to them about any issue they promise to talk to the Landlord but never do - We only had our ...
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Comment on agent fees
The reference fee was unnecessary.
8
people found
this helpful
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Yes
“I was a buyer, Jane Catterall was exceptional. From day ......”
5 Star Review
Mar 24,2017
By:
'Shirls'
Mar 24,2017
Branch: Preston, 204 Station Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: PR5
Branch: Preston, 204 Station Road
Sales (as a Buyer)
Postcode: PR5
2
people found
this helpful
I was a buyer, Jane Catterall was exceptional. From day one she kept me informed of progress. Nothing was to much trouble.more helpful than the solicitor. Jane printed documents for me, brought them round to my home for me to sign, as I have ...
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2
people found
this helpful
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Yes
“When purchasing our own property used Lee at countrywide mortgage ......”
5 Star Review
Mar 20,2017
By:
'Neil'
Mar 20,2017
Branch: Halifax, 12 Bull Green
Services: They arranged our mortgage
Would you recommend?: Yes
Postcode: BD13
Branch: Halifax, 12 Bull Green
They arranged our mortgage
Postcode: BD13
0
people found
this helpful
When purchasing our own property used Lee at countrywide mortgage services to get a mortgage. Took all the stress and pressure of finding the best deal to suit our needs. Happy in our new home, thank you...
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Comment on agent fees
good
0
people found
this helpful
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Yes
“They are the worst. They cannot do their job. Very ......”
1 Star Review
Mar 20,2017
By:
'PSagar'
Mar 20,2017
Branch: Cheadle, 13 Gatley Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: SK8
Branch: Cheadle, 13 Gatley Road
Sales (Prospective customer)
Postcode: SK8
5
people found
this helpful
They are the worst. They cannot do their job. Very ignorant. They have cancelled a viewing over 3 times for different properties on the day of viewing. And when I told them this is not the first time.. they had the adaucity to say atleast you ...
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5
people found
this helpful
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Yes
“Happy to take rent but took over a year to ......”
1 Star Review
Mar 14,2017
By:
'P'
Mar 14,2017
Branch: Darlington, 25 Skinnergate
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: No
Postcode: DL14
Branch: Darlington, 25 Skinnergate
Lettings (as a Tenant)
Rent PCM: £650
Postcode: DL14
3
people found
this helpful
Happy to take rent but took over a year to rectify maintenance issues,
Looking forward to bringing small claims action and shaming these slum landlords....
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3
people found
this helpful
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Yes
“When we tried to withdraw an offer on a house ......”
1 Star Review
Mar 14,2017
By:
'Harry'
Mar 14,2017
Branch: Warrington, 229-231 Church Lane
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: WA3
Branch: Warrington, 229-231 Church Lane
Sales (as a Buyer)
Postcode: WA3
4
people found
this helpful
When we tried to withdraw an offer on a house we were pressured and made to feel guilty to try and make us go through with the purchase.
Highly unprofessional....
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4
people found
this helpful
Was this helpful?
Yes
“A big thank you to Alex at Bridgfords Halifax for ......”
5 Star Review
Mar 13,2017
By:
'Amanda'
Mar 13,2017
Branch: Halifax, 12 Bull Green
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: HX1
Branch: Halifax, 12 Bull Green
Sales (as a Vendor)
Postcode: HX1
0
people found
this helpful
A big thank you to Alex at Bridgfords Halifax for all your help in the preparation and marketing of my parents property leading to a very successful sale at auction. Your communication was great, keeping us informed at all times. Your approachable, friendly, professional manner ...
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Comment on agent fees
Good
0
people found
this helpful
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Yes
“Throughout the whole process of moving house, Jamie at Bridgfords ......”
5 Star Review
Mar 10,2017
By:
'Lorraine'
Mar 10,2017
Branch: Warrington, 229-231 Church Lane
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: WA3
Branch: Warrington, 229-231 Church Lane
Sales (as a Vendor)
Postcode: WA3
4
people found
this helpful
Throughout the whole process of moving house, Jamie at Bridgfords was extremely supportive, ensuring lines of communication remained open with the buyers and other agencies plus assisting with any queries I may have had....
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4
people found
this helpful
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Yes
“Booked a viewing for a house purchase today - agent ......”
1 Star Review
Mar 08,2017
By:
'SamC'
Mar 08,2017
Branch: Harrogate, 16 Albert Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: LS17
Branch: Harrogate, 16 Albert Street
Sales (Prospective customer)
Postcode: LS17
2
people found
this helpful
Booked a viewing for a house purchase today - agent didnt show - Office closed on calling. Glad they're not selling my property. Took the afternoon off work to be there on time....
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Comment on agent fees
N/A
2
people found
this helpful
Was this helpful?
Yes
“Bought my first house in March 2017.Many thanks to Lee ......”
5 Star Review
Mar 06,2017
By:
'Ali'
Mar 06,2017
Branch: Halifax, 12 Bull Green
Services: They arranged our mortgage
Would you recommend?: Yes
Postcode: HX3
Branch: Halifax, 12 Bull Green
They arranged our mortgage
Postcode: HX3
1
people found
this helpful
Bought my first house in March 2017.
Many thanks to Lee at Bridgford's in Halifax who went the extra mile and beyond!
Lee was very helpful and supportive and overall superb throughout the whole process.
From day one, everything was explained to me clearly and Lee ...
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Comment on agent fees
Excellent
1
people found
this helpful
Was this helpful?
Yes
“We've almost at the end of our 1 year tenancy, which ......”
1 Star Review
Feb 20,2017
By:
'Dissatisfied'
Feb 20,2017
Branch: Manchester, 731 Wilmslow Road
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: No
Postcode: M21
Branch: Manchester, 731 Wilmslow Road
Lettings (as a Tenant)
Rent PCM: £700
Postcode: M21
5
people found
this helpful
We've almost at the end of our 1 year tenancy, which has been fraught with issues. Considering the huge fees charged by Bridgfords, you'd expect some level of customer service. Unfortunately this isn't the case. The final straw was being locked out of our flat on ...
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Comment on agent fees
Hugely inflated!
5
people found
this helpful
Was this helpful?
Yes
“Would never use Bridgfords again, It took over 2 months to ......”
1 Star Review
Feb 16,2017
By:
'Chris'
Feb 16,2017
Branch: Leeds, 2 Cherry Tree Walk
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: No
Postcode: LS10
Branch: Leeds, 2 Cherry Tree Walk
Lettings (as a Tenant)
Rent PCM: £550
Postcode: LS10
6
people found
this helpful
Would never use Bridgfords again, It took over 2 months to get my deposit back, mainly because they created a dispute over the flooring, which they blamed on me, they also lied about when the flooring was laid, which scheme my deposit was protected under. It ...
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Comment on agent fees
Fees OK
6
people found
this helpful
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Yes
“Do not use this estate agent. They over valued the ......”
1 Star Review
Feb 13,2017
By:
'Sally'
Feb 13,2017
Branch: Ashton-under-Lyne, 6 Fletcher Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: OL3
Branch: Ashton-under-Lyne, 6 Fletcher Street
Sales (as a Vendor)
Postcode: OL3
2
people found
this helpful
Do not use this estate agent. They over valued the house and then dropped it very quickly. Their manager was unprofessional both by telephone and email. They didn't return calls and when expressing frustration, they were very rude. I would not recommend this company to ...
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2
people found
this helpful
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Yes
“The worst agents in Manchester. Never show up on time ......”
1 Star Review
Jan 30,2017
By:
'Family'
Jan 30,2017
Branch: Darlington, 23 Duke Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: WA14
Branch: Darlington, 23 Duke Street
Lettings (Prospective customer)
Postcode: WA14
2
people found
this helpful
The worst agents in Manchester. Never show up on time or ever. They have forgotten that they are service providers. They waste prospective tenants time as well as landlords' time. When the property is not rented eventually the landlord has to reduce the rent. It's ...
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Comment on agent fees
They don't even turn up for appointments how could anyone state of the fees
2
people found
this helpful
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Yes
“Jess at Bridgfords has made our experience so easy. Nothing ......”
5 Star Review
Jan 30,2017
By:
'Tim'
Jan 30,2017
Branch: Crewe, 236 Nantwich Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CW1
Branch: Crewe, 236 Nantwich Road
Lettings (as a Landlord)
Postcode: CW1
0
people found
this helpful
Jess at Bridgfords has made our experience so easy. Nothing is too much trouble. Always let's us know the up to date situation and keeps us informed. Her personality is infectious and we chose Bridgfords to manage our property because of Jess and no we ...
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Comment on agent fees
Fair
0
people found
this helpful
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Yes
“Gareth was extremely conciencious in his efforts to assist us ......”
5 Star Review
Jan 26,2017
By:
'Kate'
Jan 26,2017
Branch: Stockport, 156 London Road
Services: Lettings (as a Landlord)
Sold price: £120000
Would you recommend?: Yes
Postcode: SK1
Branch: Stockport, 156 London Road
Lettings (as a Landlord)
Sold price: £120000
Postcode: SK1
0
people found
this helpful
Gareth was extremely conciencious in his efforts to assist us and worked very hard to meet our expectations he is a very friendly and goes out of his way to be helpful...
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Comment on agent fees
Good
0
people found
this helpful
Was this helpful?
Yes
“All round excellent service from Alex and the team at ......”
5 Star Review
Jan 18,2017
By:
'Alison'
Jan 18,2017
Branch: Halifax, 12 Bull Green
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: HX6
Branch: Halifax, 12 Bull Green
Sales (as a Buyer)
Postcode: HX6
0
people found
this helpful
All round excellent service from Alex and the team at Bridgfords. Alex was unfailingly helpful, professional and flexible which made buying my lovely flat a positive experience.
I was particularly impressed by his prompt responses to enquiries and willingness to accommodate viewings....
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Comment on agent fees
Good value for money with no hidden extras - liked the one-stop approach too!
0
people found
this helpful
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Yes
“I would not recommend Bridgefords to rent a property from. ......”
1 Star Review
Jan 12,2017
By:
'I'
Jan 12,2017
Branch: Washington, The Galleries Washington Centre
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NE37
Branch: Washington, The Galleries Washington Centre
Lettings (as a Tenant)
Postcode: NE37
4
people found
this helpful
I would not recommend Bridgefords to rent a property from. The customer service is disgusting..they pass you from person to person and not one of them actually listen to you. Please do not rent with Bridgefords!!!!!!!! I dont even want to give them a ...
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Comment on agent fees
Disgusting fees
4
people found
this helpful
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Yes
“Booked a viewing with Bridgfords twice. The first time we ......”
1 Star Review
Jan 04,2017
By:
'acecream'
Jan 04,2017
Branch: Manchester, 731 Wilmslow Road
Services: Lettings (Prospective customer)
Rent PCM: £750
Would you recommend?: Yes
Postcode: M20
Branch: Manchester, 731 Wilmslow Road
Lettings (Prospective customer)
Rent PCM: £750
Postcode: M20
3
people found
this helpful
Booked a viewing with Bridgfords twice. The first time we were left waiting 20 mins before our calls to their office finally got through and asked where they were. They finally informed us that the flat we were viewing was already let the day before and ...
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Comment on agent fees
n/a
3
people found
this helpful
Was this helpful?
Yes
“Absolutely terrible, both lettings and sales. Unprofessional, annoying, rude, in ......”
1 Star Review
Dec 22,2016
By:
'Judy'
Dec 22,2016
Branch: Manchester, 21 Albion Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: M4
Branch: Manchester, 21 Albion Street
Sales (Prospective customer)
Postcode: M4
8
people found
this helpful
Absolutely terrible, both lettings and sales. Unprofessional, annoying, rude, in a way that the numerous apologies loose any meaning since you know they do it just because they have to. They are so unprofessional that I'm sure most complaints are for things/attitudes/events that ...
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8
people found
this helpful
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Yes
“Terrible service, really awful, cheating several times, never sorting out ......”
1 Star Review
Dec 21,2016
By:
'Laura'
Dec 21,2016
Branch: Manchester, 21 Albion Street
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: No
Postcode: M3
Branch: Manchester, 21 Albion Street
Lettings (as a Tenant)
Rent PCM: £650
Postcode: M3
6
people found
this helpful
Terrible service, really awful, cheating several times, never sorting out problems on time, making us to pay a lot of fees (asking for different quatities depending on the staff), a stupid insurance fee (which didn´t allow us even to hang a picture on the ...
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Comment on agent fees
Very high fees.
6
people found
this helpful
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Yes
“Without a doubt the worst letting office in the country, ......”
1 Star Review
Dec 18,2016
By:
'Genuine'
Dec 18,2016
Branch: York, 37 Micklegate
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: No
Postcode: YO1
Branch: York, 37 Micklegate
Lettings (as a Tenant)
Rent PCM: £650
Postcode: YO1
5
people found
this helpful
Without a doubt the worst letting office in the country, awful customer service, rude staff, incompetent, filtering down from the top, ridiculous fees, terrible maintenance (if they come at all), would never recommend Sh*tfords to anyone, please avoid at all costs....
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Comment on agent fees
bad
5
people found
this helpful
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Yes
“If I could rate Bridgford lettings less than a single ......”
1 Star Review
Dec 15,2016
By:
'Peter'
Dec 15,2016
Branch: Newcastle upon Tyne, 92 Grey Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NE1
Branch: Newcastle upon Tyne, 92 Grey Street
Lettings (as a Tenant)
Postcode: NE1
4
people found
this helpful
If I could rate Bridgford lettings less than a single star I would! I rented an apartment from them for 12 months, since the very begging they were attempting to find ways to charge my staff, e.g. insurance for my deposit £23.00 per month x2 since ...
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Comment on agent fees
BAD!!!! Fees just seem to be popping up out of nowhere!!!
4
people found
this helpful
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Yes
“Disgusting Customer Service! My partner and I took a day ......”
1 Star Review
Dec 15,2016
By:
'Lou'
Dec 15,2016
Branch: Manchester, 21 Albion Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: M12
Branch: Manchester, 21 Albion Street
Lettings (as a Tenant)
Postcode: M12
4
people found
this helpful
Disgusting Customer Service!
My partner and I took a day off work to travel from Leeds to Manchester to view a property with Bridgfords. We were due to meet Dale at the property at 1:30pm. At 1:28pm I had two missed calls from Dale, despite ...
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4
people found
this helpful
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“Absolutely atrocious customer service!!!I went through the correct leaving ......”
1 Star Review
Dec 15,2016
By:
'unknown89'
Dec 15,2016
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NE30
Lettings (as a Tenant)
Postcode: NE30
6
people found
this helpful
Absolutely atrocious customer service!!!
I went through the correct leaving procedure with my Bridgfords letting agency which was located in north shields however has now moved to Tynemouth in north Tyneside.
I had vacated my rented property in Tynemouth before I was due to as ...
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6
people found
this helpful
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Yes
“All staff members were professional, courteous, friendly and helpful. I ......”
5 Star Review
Dec 02,2016
By:
'Gordon'
Dec 02,2016
Branch: Ponteland, 9 Main Street
Services: Sales (as a Buyer)
Sold price: £310000
Would you recommend?: Yes
Postcode: NE19
Branch: Ponteland, 9 Main Street
Sales (as a Buyer)
Sold price: £310000
Postcode: NE19
0
people found
this helpful
All staff members were professional, courteous, friendly and helpful. I cannot speak highly enough for their care, attention and service. I would highly recommend Bridgfords Ponteland to anyone....
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Comment on agent fees
Not applicable
0
people found
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Was this helpful?
Yes