“Natalie is very helpful when I phone her....”
5 Star Review
Dec 27,2018
By:
'Jeanette'
Dec 27,2018
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: S60
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Lettings (as a Tenant)
Postcode: S60
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Always helpful and nothing too much trouble for her. When you phone someone always answers. If they don't have an answer there and then they phone you as soon as they can....
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Comment on agent fees
Very good
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5 Star Review
Dec 27,2018
By:
'Shelly'
Dec 27,2018
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: Yes
Postcode: S61
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Lettings (as a Tenant)
Rent PCM: £450
Postcode: S61
0
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We always receive Excellent customer care from all staff especially Caroline who is so kind and helpful all the time...
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Comment on agent fees
We have been customers for around 9yrs and never once had a problem! Would recommend to anyone
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“Friendly and responsive...”
5 Star Review
Dec 21,2018
By:
'House'
Dec 21,2018
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Services: Lettings (as a Tenant)
Rent PCM: £525
Would you recommend?: Yes
Postcode: S8
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Lettings (as a Tenant)
Rent PCM: £525
Postcode: S8
0
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Natalie was friendly and quick to respond to our issues with the house. They were efficient in resolving any queries and problems we had....
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Comment on agent fees
It's not the highest fees I've seen, but the highest I've paid so far as in the past I paid £80
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5 Star Review
Dec 20,2018
By:
'Anna'
Dec 20,2018
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: S10
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Lettings (as a Tenant)
Postcode: S10
0
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Natalie always replies promptly and is very helpful. Would definitely recommend both Bricknells and Natalie for anyone wanting to rent....
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5 Star Review
Dec 20,2018
By:
'Paulina'
Dec 20,2018
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Services: Lettings (as a Tenant)
Rent PCM: £475
Would you recommend?: Yes
Postcode: S63
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Lettings (as a Tenant)
Rent PCM: £475
Postcode: S63
0
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Excellent customer service. Very kind and helpful person. It was pleasure to dealt with her. Highly recommended. 5 stars from me!...
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Comment on agent fees
good
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5 Star Review
Dec 20,2018
By:
'Krysta'
Dec 20,2018
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: S60
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Lettings (as a Tenant)
Postcode: S60
0
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Never had a problem with these guys. Anything that needed to be reported is dealt with promptly. Would highly recommend....
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5 Star Review
Dec 13,2018
By:
'Karen'
Dec 13,2018
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Services: Lettings (as a Landlord)
Rent PCM: £800
Would you recommend?: Yes
Postcode: S10
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Lettings (as a Landlord)
Rent PCM: £800
Postcode: S10
0
people found
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Natalie ans Simon are really helpful and always there to give support . I have wprked with Simon for many years and he always goes above and beyond. I have known Natalie more recently but she seems to be exactly the same.perfect team....
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Comment on agent fees
Great
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5 Star Review
Dec 12,2018
By:
'Pat'
Dec 12,2018
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Services: Lettings (as a Tenant)
Rent PCM: £475
Would you recommend?: Yes
Postcode: S66
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Lettings (as a Tenant)
Rent PCM: £475
Postcode: S66
0
people found
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Caroline goes out of her way to help and is very understand if a problem occurs. She is always available to talk to during office hours...
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Comment on agent fees
Acceptable
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“Very helpful through a very emotional hard time me n my special needs son were going through...”
5 Star Review
Dec 11,2018
By:
'Linda'
Dec 11,2018
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Services: Lettings (as a Tenant)
Rent PCM: £325
Would you recommend?: Yes
Postcode: S60
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Lettings (as a Tenant)
Rent PCM: £325
Postcode: S60
0
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I have been a Brickell Tennant with Caroline as my agent from the beginning . I find Caroline very easy going ,easy to speak to also very helpful we ith any issues I have . I got myself into difficulties with my rent however Caroline worked with ...
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Comment on agent fees
Good
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4 Star Review
Dec 11,2018
By:
'Alicia'
Dec 11,2018
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: S66
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Lettings (as a Landlord)
Postcode: S66
0
people found
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Having used other estate agents in the past. Bricknalls offer a very thorough service. I am kept up to date with any issues and when new tenants are moving in the process is very smooth....
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Comment on agent fees
Good
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5 Star Review
Dec 10,2018
By:
'Lewis'
Dec 10,2018
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: S63
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Lettings (as a Tenant)
Postcode: S63
0
people found
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Caroline, has gone above and beyond in her duties at Bricknells. Caroline spent time with me discussing each process of the application for a rental property, explaining why and what each process is for. All fees again were discussed and rationalised.
Caroline was very much ...
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Comment on agent fees
Discussed and justified.
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“Responsive and thorough....”
5 Star Review
Dec 09,2018
By:
'Blakeney'
Dec 09,2018
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: S101
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Lettings (as a Tenant)
Postcode: S101
0
people found
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Our tenacy has been managed through Bricknells for 2 years now and they have been exceptionally responsive to any of the queries or issues that we have contacted them regarding. They are extremely thorough when resolving any queries or issues which, has resulted in rarely needing ...
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“Fantastic service from Natalie...”
5 Star Review
Dec 06,2018
By:
'Souvik'
Dec 06,2018
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: Yes
Postcode: S60
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Lettings (as a Tenant)
Rent PCM: £450
Postcode: S60
0
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To whomsoever it may concern
My point-of-contact in Bricknells is Natalie since the inception. She has been extremely good and professionally appropriate in all sorts of dealing in my tenancy journey so far. I wish her very best in future career....
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Comment on agent fees
Reasonable.
0
people found
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Yes
5 Star Review
Nov 30,2018
By:
'Megs'
Nov 30,2018
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: Yes
Postcode: S61
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Lettings (as a Tenant)
Rent PCM: £450
Postcode: S61
0
people found
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Both ladies above helped me and my family find a new home after re-locating, they are very patient and knowledgeable, nothing was too much trouble
Thank you both...
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Comment on agent fees
Good
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5 Star Review
Nov 30,2018
By:
'Jess'
Nov 30,2018
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: S66
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Lettings (as a Tenant)
Postcode: S66
0
people found
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Eveytime I call the office Caroline is always available to assist and is consistently very friendly and helpful, thanks Caroline....
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Comment on agent fees
Good
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“Efficient and reassuring service...”
5 Star Review
Nov 30,2018
By:
'Sam'
Nov 30,2018
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Services: Lettings (as a Tenant)
Rent PCM: £415
Would you recommend?: Yes
Postcode: S61
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Lettings (as a Tenant)
Rent PCM: £415
Postcode: S61
0
people found
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From the initial enquiry up until a week after of moving in, Caroline has provided a very professional service. She has been prompt and direct in meeting our needs and handling our queries, keeping myself updated every step of the process. As well as being ...
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Comment on agent fees
Great price
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“Above and Beyond Service...”
5 Star Review
Nov 30,2018
By:
'Mr'
Nov 30,2018
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: S3
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Lettings (as a Landlord)
Postcode: S3
0
people found
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Caroline and Carole were exceptional! From the very beginning they we're super attentive, updating me regularly whenever a prospective tenant viewed one of the flats. They provided meaningful feedback after each viewing which helped us to let the units quicker. During the tenancies, as soon ...
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5 Star Review
Nov 30,2018
By:
'LF'
Nov 30,2018
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Services: Lettings (as a Tenant)
Rent PCM: £425
Would you recommend?: Yes
Postcode: S61
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Lettings (as a Tenant)
Rent PCM: £425
Postcode: S61
0
people found
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I would just like to write about Carole and Caroline as each time I spoke to them they were very helpful and friendly, and always eager to help with any concerns I had.
The office itself has a lovely friendly atmosphere...
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Comment on agent fees
Good
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5 Star Review
Nov 29,2018
By:
'F.'
Nov 29,2018
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: Yes
Postcode: S11
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Lettings (as a Tenant)
Rent PCM: £650
Postcode: S11
0
people found
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We have dealt with 2 people from the agency: Natalie and Simon either face to face or through emails or phone. We are satisfied with the way they handled all the matters, they were very helpful and followed-up on every concern we had and solved the ...
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Comment on agent fees
We believe the fees charged were acceptable.
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5 Star Review
Nov 29,2018
By:
'Steph'
Nov 29,2018
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: S35
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Lettings (as a Tenant)
Postcode: S35
0
people found
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Natalie has been our one point of contact since we were applying to be tennants at Bricknells. This is great because I always feel I can ring or email her with any problems and I don't have to explain a story or issue to someone ...
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Comment on agent fees
No problem with fees
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Yes
5 Star Review
Nov 28,2018
By:
'Scott'
Nov 28,2018
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: S64
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Lettings (as a Landlord)
Postcode: S64
0
people found
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Simon is very knowledgeable and friendly which made the whole process very easy,
He dealt with the whole thing from start to finnish and kept us informed all the way,I will certainly use him again and would highly recommend to anyone....
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Comment on agent fees
The fees were very competitive for such an excellent service.
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“I felt very welcome from the moment I stepped through the door. Kelly was really nice & polite....”
5 Star Review
Nov 23,2018
By:
'Louise'
Nov 23,2018
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Services: Lettings (as a Tenant)
Rent PCM: £575
Would you recommend?: Yes
Postcode: 8SN
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Lettings (as a Tenant)
Rent PCM: £575
Postcode: 8SN
0
people found
this helpful
Kelly made me feel very welcome from the moment I walked through the door. She was really polite & explained to me the things I needed to do/ bring into the office....
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Comment on agent fees
Very good.
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5 Star Review
Nov 23,2018
By:
'Jo'
Nov 23,2018
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: S60
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Lettings (as a Landlord)
Postcode: S60
0
people found
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I have been working with Bricknells for a number of years. They provide a professional, efficient and friendly service that is second to none. As a landlady I feel that I am getting the best service possible and I know that my tenants are happy ...
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Comment on agent fees
Very reasonable.
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“Always helpful and friendly...”
5 Star Review
Nov 22,2018
By:
'Sue'
Nov 22,2018
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: S66
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Lettings (as a Landlord)
Postcode: S66
0
people found
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We have rented properties out through Bricknells for several years. The staff are always friendly and helpful and have very good knowledge of the properties they are dealing with. We like the fact that they are a small local company with good local knowledge....
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Comment on agent fees
Bricknells fees are lower than most other agents but in my experience their service is far more efficient.
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5 Star Review
Nov 19,2018
By:
'Russell'
Nov 19,2018
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: Yes
Postcode: S69
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Lettings (as a Tenant)
Rent PCM: £550
Postcode: S69
0
people found
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Both Caroline and Carole are fabulous. Nothing is too much trouble as soon as I either go in to or phone the office they are on it....
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5 Star Review
Nov 19,2018
By:
'Tenant'
Nov 19,2018
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Services: Lettings (as a Tenant)
Rent PCM: £475
Would you recommend?: Yes
Postcode: S10
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Lettings (as a Tenant)
Rent PCM: £475
Postcode: S10
0
people found
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Bricknells are extremely responsive when I have any issues and I feel that they provide a great service. Thank you very much....
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Comment on agent fees
Expensive
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“Fully Managed Service...”
5 Star Review
Nov 19,2018
By:
'Rajesh'
Nov 19,2018
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: S40
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Lettings (as a Landlord)
Postcode: S40
0
people found
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Bricknells Rental Ltd., have been managing my property for a few years and I have been impressed by their professionalism and high quality of work.
The rent is always paid on time, any issues at the property are attended to promptly, inspections carried out on ...
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Comment on agent fees
Slightly higher.
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5 Star Review
Nov 15,2018
By:
'Marilyn'
Nov 15,2018
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CR3
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Lettings (as a Landlord)
Postcode: CR3
0
people found
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Natalie is very clear in all her correspondence, keeps you updated and very easy to work with. A good team player....
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Comment on agent fees
Very good
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5 Star Review
Nov 14,2018
By:
'Matt'
Nov 14,2018
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: S60
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Lettings (as a Tenant)
Postcode: S60
0
people found
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Moving house can often be unnecessarily painful but my recent experience with Bricknell proved that it doesn't need to be. Michelle Slater, who dealt with my application, was a delight to deal with from start to finish. Friendly and professional, she kept me informed at ...
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Comment on agent fees
Very reasonable.
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“Smoothest experience in renting...”
5 Star Review
Nov 13,2018
By:
'Mr'
Nov 13,2018
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: S2
Branch: Rotherham, 1st Floor Cotswold House, Bawtry Road
Lettings (as a Tenant)
Postcode: S2
0
people found
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Rented for over 2 years. People that are Easy to deal with. Simon and Helena have been doing a great job, quick to respond and resolve issues. Very happy....
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Comment on agent fees
Nothing that wouldn't be expected.
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