Breckon & Breckon
3.4/5, 65 reviews
60% recommended
100% sales valuation accuracy
100% sales fee satisfaction
No company information

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Latest Reviews

 View all Reviews 65
6th Sep 2023
reviewed by 'Mr Frank William Hallam'
“Breckon & Breckon have been managing our property since 2014. I would highly recommend their professional letting services to landlords. Their service ......”
23rd Dec 2022
reviewed by 'Joe'
“Worse than incompetent, I do not recommend dealing with this company if you have any choice not to. They never ......”
24th Oct 2022
reviewed by 'David'
“Cannot speak highly enough of the Breckon team in the Headington office. From the first valuation meeting to completion on ......”
26th Aug 2022
reviewed by 'Jack'
“Received excellent service and would highly recommend. Rachel Grimsey was very helpful in all issues relating to the rental of ......”
26th Aug 2022
reviewed by 'Cate'
“Very friendly, helpful and good communication. I'd recommend to anyone. Rachel's service was fantastic and made our process of moving ......”
25th May 2022
reviewed by 'PETER JAMES QUAINTON'
“After booking a viewing for Wednesday 25/5/22 at 6pm, i decided to call this company 15 mins before leaving for the meeting, ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £334,000 £2,147,483,647
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 1 17 18 8 0 3 0 1 7
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 01:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales
Rankings
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Latest Properties

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Breckon & Breckon Branches (view all 9)
Abingdon, OX14
Asset Management, OX1
City Centre Oxford, OX2
City Centre Sales, OX1
Headington, OX3
Summertown, OX2
Witney, OX28
Witney, OX28

“Repairs and charges...”

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Jan 21,2020
Minithumbdown
By: 'John'
Jan 21,2020
0 people found
this helpful
Aside from delays and consistent high handed dismissive contact relating to repairs, I would like to leave feedback for charges, which in my view are highly excessive, £92 to change the battery in the thermostat and £135 to send someone round to check the flat on our ...
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By: Louise Passfield
Jan 21, 2020
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John, we are very sorry to receive your feedback with regards to your deposit release which we are currently negotiating with you. Please contact our Customer services manager, Louise Passfield on 01865 201111 to discuss further. ...

“We would like to thank Ross, Melissa, and the......”

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Jan 08,2020
Minithumbup
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Ross
By: 'Toby'
Jan 08,2020
0 people found
this helpful
We would like to thank Ross, Melissa, and the team at Breckon & Breckon for such great service on our sale. It was quite a journey but they were always cool calm and courteous under pressure! A real pleasure to deal with....
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“Persistent, pleasant and effective...”

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Dec 31,2019
Minithumbup
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Ross
By: 'Maureen'
Dec 31,2019
0 people found
this helpful
We completed the sale of our house in December 2019. The sale was difficult because one of the purchasers is working abroad and the other did not know very much about the conveyancing process. However, Ross kept on working on our behalf and eventually the matter ...
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“Very friendly, helpful and efficient...”

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Dec 01,2019
Minithumbup
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Rachel
By: 'Peter'
Dec 01,2019
0 people found
this helpful
Very friendly, helpful, efficient and proactive service. They managed the letting process from start to finish exactly as advertised. Many thanks for everything....
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“The lettings division in Woodstock offered ex......”

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Jul 17,2019
Minithumbup
By: 'Adrian'
Jul 17,2019
0 people found
this helpful
The lettings division in Woodstock offered exceptional service. I am an accidental tenant having owned my own homes for a long time and in between purchases. They were extremely helpful and courteous advising and helping through every step of the process and ensuring as a ...
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By: Louise Passfield
Jul 17, 2019
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Thank you for your review Adrian, we hope you enjoy your new home! ...

“Unprofessional and ignorant...”

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Jun 03,2019
Minithumbdown
By: 'Michael'
Jun 03,2019
1 people found
this helpful
Awful experience and will never use it again. After calling few times and trying to get booking confirmation we have finally agreed time for my viewing. I been waiting for a week to look at this house as I genuinely was interested to rent and ...
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By: Louise Passfield
Jun 05, 2019
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We are very sorry to receive your review. We would like to discuss this further with you, can you please contact our customer services manager Louise Passfield on 01993 810100. ...

“Quick, simple and effortless...”

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Feb 18,2019
Minithumbup
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AMY
By: 'SL'
Feb 18,2019
0 people found
this helpful
5 star servicel. So happy to have dealt with Hassle free professionals. Took about 5 calendar days from when I first found the property to be in contract for a long term rental. Very efficient and effective. Clockwork precision service helpful and pleasurable people that actually want ...
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Comment on agent fees
Good
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“Excellent Service...”

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Jan 30,2019
Minithumbup
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AMY
By: 'Aoife'
Jan 30,2019
0 people found
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Very please with the service provided from Breckon & Breckon, Amy was very helpful and constructive throughout. We will definitely recommend in future....
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“Always a pleasure!...”

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Jan 15,2019
Minithumbup
By: 'Christina'
Jan 15,2019
0 people found
this helpful
We initially contacted Breckon & Breckon's office in Headington after a recommendation from a good friend - and we have been very pleased with the serviced offered. Staff are very supportive and work hard to find new tenants for the property, as well as keeping us ...
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Comment on agent fees
Satisfactory.
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“Excellent service...”

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Jan 14,2019
Minithumbup
By: 'Topsy'
Jan 14,2019
0 people found
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We found the information provided and the help given by the staff at the Headington Road office to be excellent. We are very pleased with our property and we would recommend the agency highly....
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Comment on agent fees
Reasonable fees
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“PROFESSIONAL SERVICE...”

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Dec 21,2018
Minithumbup
By: 'Sue'
Dec 21,2018
0 people found
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Breckon & Breckon Witney recently sold my property having had it on the market with 2 other local agents. From the outset they were both efficient and professional yet personable. I liked the ongoing communication from the team so that I knew exactly how the sale was ...
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Comment on agent fees
Middle of the road (but you certainly get what you pay for)
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“very pleased...”

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Aug 10,2018
Minithumbup
By: 'lauren'
Aug 10,2018
0 people found
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i was very pleased with the staff at Breckon & Breckon, they were all very kind and helpful. it was a quick and easy moving in process they gave me all the information i needed and always helped me out if i had any problems....
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Comment on agent fees
good
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“Amazing!...”

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Aug 10,2018
Minithumbup
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James
By: 'JB'
Aug 10,2018
0 people found
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The staff at the Breckon Headington branch are amazing, so friendly and helpful every step of the way. Couldn't have asked for better agents...
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“Flat Letting...”

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Aug 09,2018
Minithumbup
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Emily
By: 'Emily'
Aug 09,2018
0 people found
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Very friendly staff who made the process very easy. They were always there to help and made everything seem like it wasn't any trouble....
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“unhelpful and rude...”

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Aug 03,2018
Minithumbdown
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Sophia
By: 'Dd'
Aug 03,2018
4 people found
this helpful
Awful experience with this agency. After emailing and calling multiple times being very interested in a property, they never got back to me or replied to any questions I had. Finally arranged a viewing and decided to take the property only to be ignored again ...
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By: Louise Passfield
Aug 06, 2018
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We are concerned by your comments, and are not aware of any properties at the rent you quoted being sold as you refer to in your review. Would you please contact our Customer Services Manager, Louise Passfield on 01993 810100 to discuss further. ...

“Outrageous Letting Fees...”

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Jul 11,2018
Minithumbdown
By: 'Displeased_with_greed'
Jul 11,2018
3 people found
this helpful
This agent thinks they can charge people whatever price they say: - £240 single person reference fee - £114 tenancy renewal (probably the expensive I've come across in Oxford) - checkout fee - undefined in the contract, meaning they can potentially charge any amount they want when ...
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Comment on agent fees
Way too greedy,
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By: louise passfield
Aug 06, 2018
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Our tenant fees are displayed on our website under the renting section. These can be found on the applicant guide and our fee's links. ...

“Disorganized and do not care about tenants...”

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Jun 15,2018
Minithumbdown
By: 'Jess'
Jun 15,2018
6 people found
this helpful
When we were applying/moving in they were fine, and in general problems got dealt with reasonably well by the maintenance team during the tenancy, which is what the 2 stars are for. However, we were treated badly at renewal and particularly at the end of ...
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Comment on agent fees
High fees, though probably standard for the area - it is particularly unreasonable to keep increasing the renewal fee and they should never try and charge for deposit protection. Can't wait until these fees are banned in England.
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“Not-Organised. Does not support Tenant. High Fee. In one word: ......”

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Nov 26,2017
Minithumbdown
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Ben
By: 'Peter'
Nov 26,2017
4 people found
this helpful
Not-Organised. Does not support Tenant. High Fee. In one word: The worst agency that I have ever seen. If you are looking for a real headache during your tenancy, you can try this agency....
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Comment on agent fees
High fee. For terminating the contract, they charged me £1395+VAT. this amount in other agencies is around $400.
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“Really good agency. They are attentive and responsive to providing ......”

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Jun 12,2017
Minithumbup
By: 'Dave'
Jun 12,2017
0 people found
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Really good agency. They are attentive and responsive to providing a great service. Proactive finding new tenants, and great when sorting out maintenance issues for existing tenants....
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Comment on agent fees
For the work they do, I think the fees are acceptable
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By: Louise Passfield
Jun 13, 2017
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Thank you for taking the time to leave feedback, it is very much appreciated. ...

“Samantha was helpful and always responded to any questions quickly. ......”

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May 30,2017
Minithumbup
By: 'Alix'
May 30,2017
0 people found
this helpful
Samantha was helpful and always responded to any questions quickly. She was accurate in describing the condition of the house and helping us find somewhere that pets would be accepted. This was not easy . The inventory was was accurate and provided promptly. It took a ...
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Comment on agent fees
I dont know enough to compare. They seemed standard. There were no hidden surprises.
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“The premises we were shown round were in good condition ......”

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May 24,2017
Minithumbup
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Samantha
By: 'Colin'
May 24,2017
0 people found
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The premises we were shown round were in good condition especially considering they were still occupied. On moving in everywhere had been thoroughly cleaned and we were able to make full use of the accommodation immediately. It took a few days to sort out the ...
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Comment on agent fees
Not aware of others to compare.
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By: Louise Passfield
Jun 13, 2017
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Thank you for taking the time to leave feedback, it is very much appreciated. ...

“Everyone we spoke with was lovely and extremely helpful, and ......”

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May 23,2017
Minithumbup
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Samantha
By: 'R'
May 23,2017
0 people found
this helpful
Everyone we spoke with was lovely and extremely helpful, and our rental was processed as quickly as possible. Thank you!...
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By: Louise Passfield
Jun 13, 2017
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Thank you for taking the time to leave feedback, it is very much appreciated. ...

“As a tenant, very happy with the service from Jess ......”

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May 22,2017
Minithumbup
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Jess
By: 'EH'
May 22,2017
0 people found
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As a tenant, very happy with the service from Jess and everyone else at Breckon & Breckon. The check in procedure was professional and efficient, and all issues have been dealt with seriously and promptly....
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By: Louise Passfield
Jun 13, 2017
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Thank you for taking the time to leave feedback, it is very much appreciated. ...

“What can I say other than WOW! I have been ......”

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May 21,2017
Minithumbup
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Ben
By: 'Concierge'
May 21,2017
0 people found
this helpful
What can I say other than WOW! I have been renting with Breckon for almost 7 years now, I never need for anything. They offer the highest level of service and 5 star standards on all aspects of there procedures. I have built a strong relationship throughout ...
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Comment on agent fees
Well what can I say, no one likes paying fees, however its a small price to pay for such attentive service.
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By: Louise Passfield
Jun 13, 2017
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Thank you for taking the time to leave feedback, it is very much appreciated. ...

“Writing as a landlord, Jessica Wulff at Breckons, has been ......”

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May 19,2017
Minithumbup
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Jessica
By: 'John'
May 19,2017
0 people found
this helpful
Writing as a landlord, Jessica Wulff at Breckons, has been very good. Honest and helpful. Jess tries to keep a good balance between the landlord and the tenant. Used Breckons now for 7 years and mostly they have been good. Some of the tenants in that ...
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“I can highly recommend breckon & breckon on our experience so ......”

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May 19,2017
Minithumbup
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Jess
By: 'Vikki'
May 19,2017
0 people found
this helpful
I can highly recommend breckon & breckon on our experience so far. We have recently moved into our new house and have been impressed with the service recieved. In particular Jess has been extremely helpful in quickly sorting some initial small issues we had. As a ...
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By: Louise Passfield
Jun 13, 2017
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Thank you for taking the time to leave feedback, it is very much appreciated. ...

“Elizabeth Nuttall @ Breckon & Breckon - Amazing !! Took photo's, market appraisal ......”

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Apr 11,2017
Minithumbup
By: 'Investor'
Apr 11,2017
1 people found
this helpful
Elizabeth Nuttall @ Breckon & Breckon - Amazing !! Took photo's, market appraisal completed, placed adverts, found acceptable tenants, took out references, produced & completed contracts, extracted deposits & rent,, moved tenants in - Seamless & all within just 7 days - I have used them for 10 years & they always outshine there ...
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Comment on agent fees
ok
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By: Greg Barne
Apr 12, 2017
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Thank you so much for your review which is much appreciated. ...

“Been renting with them for a few years, they have ......”

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Mar 23,2017
Minithumbup
By: 'zig'
Mar 23,2017
0 people found
this helpful
Been renting with them for a few years, they have been communicative but low-fuss, issues have been dealt with promptly. No problems at all...
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Comment on agent fees
Better than others in oxford
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By: Amy Powell
Mar 23, 2017
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Thank you for your comments, our business is built of trust and recommendations so thank you for taking the time to express your thoughts! ...

“Badly run and totally lacking in transparency and integrity. . Never ......”

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Feb 11,2017
Minithumbdown
By: 'Lily'
Feb 11,2017
7 people found
this helpful
Badly run and totally lacking in transparency and integrity. . Never got a breakdown of the fees they tried to charge us on departure. Arrived to a dirty flat and yet on departure they tried to charge us for a professional cleaning despite it being in ...
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Comment on agent fees
Rip off. They offered no service to us.
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“Thank god that letting fees have been banned by the ......”

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Nov 24,2016
Minithumbdown
By: 'Dis'
Nov 24,2016
8 people found
this helpful
Thank god that letting fees have been banned by the government. My experience renting with Breckon and Breckon was really awful and I just felt the whole thing was aimed at pleasing the owners and abusing the tenants (despite the fact that we were also ...
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Comment on agent fees
I felt I received absolutely nothing in exchange for the agent fees I paid. In no other walk of life does a paying customer or client get treated like this and I hate to think what tenants will receive from Breckon and Breckon once fees are banned.
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Vendor Fees

1.5% plus VAT

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 17/03/2023, 6:05 PM by John Bouwer
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 5:05 PM 17/03/2023 by John Bouwer

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