Brand Vaughan
3.2/5, 131 reviews
56% recommended
94% lettings valuation accuracy
62% lettings fee satisfaction
Brand Vaughan, is a forward-thinking, independent agency who combine the latest technology in estate agency with years of traditional experience. show more Brand Vaughan, is a forward-thinking, independent agency who combine the latest technology in estate agency with years of traditional experience.

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Latest Reviews

 View all Reviews 131
2nd Nov 2024
reviewed by 'Chris'
“Terrible agency. Aggressive and threatening staff, caused my daughter severe mental distress.Avoid...”
3rd Oct 2024
reviewed by 'Chris'
“Brand Vaughen Student lettings are an awful company to deal with, from the day one when the girls moved in ......”
14th Aug 2024
reviewed by 'andyf'
“The service I receive from this company is a joke.I am a landlord and ended up using Brand Vaughan ......”
30th Apr 2024
reviewed by 'A very upset tenant'
“Worst letting agency in the UK. Please, first of all, take a look at the attached pictures; these were the ......”
10th Feb 2024
reviewed by 'Beth'
“Im a student, and i wanted to warn everyone about this letting agency. They are secretive and unhelpful, as well ......”
12th Jan 2024
reviewed by 'May Win'
“I'm really let down! I'm sharing my story to help prevent others from having to deal with the same problem.......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 94% 62% £564 £3,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
11 6 16 39 29 2 16 1 2 9
Opening Hours
  • Monday: 00:00 - :00
  • Tuesday: 00:00 - :00
  • Wednesday: 00:00 - :00
  • Thursday: 00:00 - :00
  • Friday: 00:00 - :00
  • Saturday: 00:00 - :00
  • Sunday: 00:00 - :00
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Brand Vaughan Branches (view all 3)
Brighton, BN1
Brighton, BN2
Hove, BN3

“excellent team, very helpful, professional and efficient. good communication, super ......”

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Sep 22,2017
Minithumbup
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Toby
By: 'east'
Sep 22,2017
0 people found
this helpful
excellent team, very helpful, professional and efficient. good communication, super website and details of our property. sold within 1 month to completion. Before this; we used their lettings department for 6 years; they were also very good indeed. Toby is an excellent manager who works very hard ...
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Comment on agent fees
good. low for all the work they do.
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“We chose Brand Vaughan on the basis of them being ......”

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Sep 05,2017
Minithumbup
By: 'Mr'
Sep 05,2017
1 people found
this helpful
We chose Brand Vaughan on the basis of them being the top estate agents selling property in Kemp town, and good job we did.From start to finish they have been incredibly professional,helpful and are always available for you. They're also a seriously nice ...
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“Would only accept offer if used there own mortgage broker, ......”

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Aug 14,2017
Minithumbdown
By: 'pope1965'
Aug 14,2017
5 people found
this helpful
Would only accept offer if used there own mortgage broker, this is disgusting and not allowed ! I am sure the ombudsman or regulatory body would be very interested in this....
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By: Jason Brand
Aug 30, 2017
View all comments (1)
Thank you for your time in posting your review. I would be very pleased to hear from you directly. To clarify Brand Vaughan do not insist on using our mortgage brokers for their mortgage when buying a property. However, we do ask buyers who have made an offer, that our mortgage brokers financially qualify the offer, so we can with confidence confirm the financial ability to proceed to our vendor. This is a very important service we provide to our vendors as it can save wasted time later in t ...

“All Brand Vaughan staff were friendly and efficient and would ......”

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Aug 09,2017
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Harry
By: 'Geoff'
Aug 09,2017
0 people found
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All Brand Vaughan staff were friendly and efficient and would recommend their services to buyers and sellers alike with a helpful specialist post sale service...
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Comment on agent fees
Good
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“After a number of agents out to value, I felt ......”

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Jul 31,2017
Minithumbup
By: 'Nathan'
Jul 31,2017
0 people found
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After a number of agents out to value, I felt that Simon Lemcke seemed the most keen. After instructing Brand Vaughan Hove to sell our home they generated viewings before the photos were taken and it sold for what we were hoping for. I have ...
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Comment on agent fees
Good value for money, the level of marketing provided was fantastic.
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“Brand Vaughan recently handled the sale of my four bed ......”

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May 26,2017
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Michael
By: 'Jane'
May 26,2017
0 people found
this helpful
Brand Vaughan recently handled the sale of my four bed period property in Kemptown. Michael Enever was my main contact and he handled every aspect of the sale expertly and was highly professional with what was a long and complex chain. I felt I was ...
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Comment on agent fees
Excellent
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“We sold our house and bought our flat BOTH through ......”

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Mar 06,2017
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karen
By: 'Ray'
Mar 06,2017
1 people found
this helpful
We sold our house and bought our flat BOTH through Brand Vaughans Hove and Kemp Town offices. Michael in Kemp Town has been extremely helpful. We also dealt with Karen in the Preston Park office who I would like to single out for praise. She ...
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Comment on agent fees
Very good.
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“Unlike most Estate Agents, this one proved to be outstanding ......”

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Feb 24,2017
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Toby
By: 'Kim'
Feb 24,2017
1 people found
this helpful
Unlike most Estate Agents, this one proved to be outstanding in their professionalism . They kept me informed of every aspect of the sale of my property, with excellent feedback after every viewing. I was always made to feel welcome at my often visits to their ...
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Comment on agent fees
Good
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“Michael was brilliant to deal with. Great communication and easy ......”

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Feb 15,2017
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Michael
By: 'Homegirl'
Feb 15,2017
0 people found
this helpful
Michael was brilliant to deal with. Great communication and easy to have a frank conversation with him. He quickly understood my circumstances and helped me to negotiate a really good price on my house purchase. Strongly recommend. Thanks again Michael :)...
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Comment on agent fees
N/A
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“Do not rent with Brand Vaughan. They have acted despicabley ......”

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Dec 10,2016
Minithumbdown
By: 'Angrycustomer'
Dec 10,2016
8 people found
this helpful
Do not rent with Brand Vaughan. They have acted despicabley during our tenancy, breaking tenancy rules and actively working against our favour. Pathetic excuse for a company, I cannot rate them low enough...
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“My experience with all the team at the kemp town ......”

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Nov 18,2016
Minithumbup
By: 'C'
Nov 18,2016
0 people found
this helpful
My experience with all the team at the kemp town office was positive. We had bad luck with some buyers but the boys never gave up and always found another buyer quickly. A big thank you to Michael, Jordan and Justin for going the extra ...
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Comment on agent fees
Fairly priced.
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“Very happy with the service that Brand Vaughan offer. I ......”

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Sep 28,2016
Minithumbup
By: 'David'
Sep 28,2016
0 people found
this helpful
Very happy with the service that Brand Vaughan offer. I have dealt with them on a few occasions now and found them to be very professional and friendly. On this particular sale, Mike and Karen (sales progression manager) were brilliant. Thanks again to all the ...
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Comment on agent fees
Agents fees are fine, in line with other agents.
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“I was only thinking about selling my house but after ......”

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Sep 21,2016
Minithumbup
By: 'Martha'
Sep 21,2016
0 people found
this helpful
I was only thinking about selling my house but after meeting the manager Toby Smith and learning more about Brand Vaughan I was ready for it to go on the market immediately and confident they were the agents to use. Toby said that he would ...
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Comment on agent fees
I was very happy with the Agent's Fees
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“Until the long-awaited (but unlikely) overhaul of the house-buying system ......”

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Aug 08,2016
Minithumbup
By: 'RR'
Aug 08,2016
0 people found
this helpful
Until the long-awaited (but unlikely) overhaul of the house-buying system in England and Wales the potential for stress and upset in selling and buying a house will continue to be abundant and unavoidable. No single estate agent will be able to change this situation but ...
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Comment on agent fees
Maybe I'm naieve but the fee was less than I expected.
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“A very pleasant and positive experience from start to finish.......”

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Jul 09,2016
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Toby
By: 'Karl'
Jul 09,2016
0 people found
this helpful
A very pleasant and positive experience from start to finish. We were kept up to date with all viewings and constant feedback which was very reassuring. Annie Karlsson kept proceedings moving and also maintained good contact with us. All staff members at the branch were ...
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Comment on agent fees
Very acceptable
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“I bought my flat through Brand Vaughan in 2010 and decided ......”

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Jul 04,2016
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David
By: 'Chris'
Jul 04,2016
0 people found
this helpful
I bought my flat through Brand Vaughan in 2010 and decided to sell it through Brand Vaughan earlier this year. David was very professional and knowledgeable in terms of the flat's value. We decided on a figure and it sold within two weeks! I was very ...
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Comment on agent fees
Very competitive
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“Brand Vaughan are by far the most excellent agents I ......”

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Jun 27,2016
Minithumbup
By: 'Hjdav'
Jun 27,2016
0 people found
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Brand Vaughan are by far the most excellent agents I have encountered. Professional, caring, reliable and efficient. We were selling a property which fell through a couple of times (for different reasons through no fault of Brand Vaughan) and they were excellent in re selling ...
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“BV Kemptiwn has to be the most outstanding Estate Agent ......”

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Feb 10,2016
Minithumbup
By: 'Julia'
Feb 10,2016
0 people found
this helpful
BV Kemptiwn has to be the most outstanding Estate Agent I have ever dealt with... In terms of care. Honesty,and absolute professionalism they really are simply the best! I recently sold 2 properties and bought another with their help, expertees and proceeds of the sales. ...
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Comment on agent fees
Excellent value
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“Very professional and faultless service on the finding a buyer ......”

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Feb 03,2016
Minithumbup
By: 'The'
Feb 03,2016
0 people found
this helpful
Very professional and faultless service on the finding a buyer side - feedback was prompt and the agents meticulously presented which helps. Good advice given on how to maximise sale potential. Very proactive on the sales progression side too and they went the extra mile ...
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Comment on agent fees
it was one of the most competitive quotes received
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“Harry was always responsive, positive and a pleasure to deal ......”

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Aug 05,2015
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Harry
By: 'J-M'
Aug 05,2015
0 people found
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Harry was always responsive, positive and a pleasure to deal with in what was often a challenging sale. Whenever I rang into the office the phone was always answered quickly, helpfully and cheerfully The downside was poor communication when the transaction was moved to the ...
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“We bought our house through Brand Vaughan back in 2010 and ......”

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Jul 08,2015
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Jason
By: 'Mrs'
Jul 08,2015
1 people found
this helpful
We bought our house through Brand Vaughan back in 2010 and were very impressed with their service then. They then marketed it again in 2015. In the end we decided not to sell but in the three or four weeks that our property was on the market ...
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“I used Brand Vaughan last year to purchase my flat ......”

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Jul 01,2015
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Harry
By: 'Meghan'
Jul 01,2015
1 people found
this helpful
I used Brand Vaughan last year to purchase my flat and I would highly recommend them! From start to finish, they understood what I was looking for and suggested properties accordingly. Most of my viewings were with Harry and he exceeded all expectations by doing ...
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“John was amazing and went well out of his way ......”

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May 27,2015
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John
By: 'lady'
May 27,2015
1 people found
this helpful
John was amazing and went well out of his way to help with everything. John enthusiasm and passion for his job shines through. John always has the biggest smile and is a great person to deal with. Thank you John °Å¸ËœÅ ...
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“I have been looking for a property for some time ......”

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Apr 30,2015
Minithumbdown
By: 'Clare'
Apr 30,2015
6 people found
this helpful
I have been looking for a property for some time and one came up in a great area of Hove. I was so interested that I even put in an offer before buying it as the day I was meant to view the booking was ...
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“Having spent over a year looking for a property and ......”

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Apr 22,2015
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Harry
By: 'Freddie'
Apr 22,2015
0 people found
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Having spent over a year looking for a property and going through many different estate agents, an happily say that brand vaughan were one of the better agencies i came across. They were not pushy when it came to viewing and allowed me to look ...
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“Because properties in Kemp Town were being snapped up, and ......”

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Mar 27,2015
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Michael
By: 'Ian'
Mar 27,2015
1 people found
this helpful
Because properties in Kemp Town were being snapped up, and we don't currently live locally, I rang all the local estate agents and gave them our criteria and asked if they had anything in the pipeline which might suit us. Michael at Brand Vaughan listened ...
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“After viewing what feels like hundreds of properties with various ......”

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Mar 18,2015
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Annie
By: 'Mrs'
Mar 18,2015
0 people found
this helpful
After viewing what feels like hundreds of properties with various agents in the Brighton area I came across the perfect property through Brand Vaughan. They were polite, knowledgable and new the area and property well, the team were always friendly and very helpful with any ...
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“Harry was more than helpful when it came to purchasing ......”

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Mar 05,2015
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Harry
By: 'Charlotte'
Mar 05,2015
0 people found
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Harry was more than helpful when it came to purchasing our property. He was very thoughtful and responsive and gave us a great link to an amazing solicitors that helped to make our purchase run as smoothly and as quickly as possible. He was also ...
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“Such fantastic service! They sold my property quickly for a ......”

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Dec 18,2014
Minithumbup
By: 'Olly'
Dec 18,2014
0 people found
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Such fantastic service! They sold my property quickly for a brilliant price! Would use time and time again, best in Brighton!...
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“The flat had been on the market for some time ......”

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Sep 29,2014
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Jason
By: 'J.'
Sep 29,2014
0 people found
this helpful
The flat had been on the market for some time when someone finally made an offer. This offer fell through after three weeks. John at Brand Vaughn found a new buyer for us within a couple of days. As far as I understand, he was ...
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Comment on agent fees
n/a
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Brand Vaughan

Regional Awards won by Brand Vaughan

Individual Branch Awards



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