Bradleys Estate Agents
4.9/5, 8409 reviews
98% recommended
96% sales valuation accuracy
97% sales fee satisfaction
90% lettings valuation accuracy
93% lettings fee satisfaction
Bradleys Estate Agents are the South West's largest independent estate agents with 33 offices covering Devon, Cornwall and Somerset. All of Bradleys offices are linked via a state of the art computer system, with all offices having all properties available at the touch of a button.Bradleys pride themselves in providing ... show more Bradleys Estate Agents are the South West's largest independent estate agents with 33 offices covering Devon, Cornwall and Somerset. All of Bradleys offices are linked via a state of the art computer system, with all offices having all properties available at the touch of a button.

Bradleys pride themselves in providing the complete property service. Not only do they sell and let residential property they have departments for surveys, independent mortgage and financial advice, commercial property, property insurance, auctions as well as land and new homes.

Bradleys also arrange Conveyancing through some of the region's top legal firms.] Bradleys have a designated Customer Services department that is open 7 days a week dealing with enquiries until 10pm when other agents are closed, to further commit themselves to provide the very best customer service.
Bradleys Estate Agents

Latest Reviews

 View all Reviews 8409
25th Nov 2024
reviewed by 'Dave & Liz C'
“Just sold our home through Bradley’s in Taunton, professionally supported and helped by Josh, Freya and Clare. What a ......”
31st Jan 2024
reviewed by 'Hollisgreen Enterprises'
“The whole team involved in the online auction of 2 flats were fantastic and we were delighted with the results....”
29th Dec 2023
reviewed by 'Karen & Steve'
“Our experience with Bradleys Estate Agents St Thomas branch has been very good and I would like to thank them ......”
2nd Nov 2023
reviewed by 'Paul'
“My partner had an appointment booked to view a house and would have to travel over 300 miles and book a ......”
21st Aug 2023
reviewed by 'Pamela'
“The team at Honiton were extremely helpful, friendly and professional went above and beyond our expectations in the complicated purchase ......”
15th Aug 2023
reviewed by 'Kim Mardel'
“I would highly recommend Ash and the Financial services team in Exmouth. Ash is patient, kind, fast acting, super helpful ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 97% £22,300 £244,000,000
Lettings 90% 93% £280 £2,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
722 9 820 26 3364 41 2910 27 457 33
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Bradleys Estate Agents Branches (view all 34)
Bovey Tracey, TQ13
Bradleys Online, EX8
Brixham, TQ5
Buckfastleigh, TQ11
Budleigh Salterton, EX9
Callington, PL17
Camborne, TR14
Crediton, EX17

“Very personable and friendly. Informed me of scheduled viewings promptly. ......”

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Jan 20,2018
Minithumbup
By: 'Kez'
Jan 20,2018
0 people found
this helpful
Very personable and friendly. Informed me of scheduled viewings promptly. Emailing me feedback following house viewings was a great idea! Advised a very good mortgage advisor who made the buying/ selling process stress free....
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Comment on agent fees
Fees being paid for as part scheme
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“I was looking to let my flat and kelly gave ......”

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Jan 19,2018
Minithumbup
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Kelly
By: 'Robby'
Jan 19,2018
0 people found
this helpful
I was looking to let my flat and kelly gave me great advise about how it all works from start to finish. She also helped advise me on how to present my property in order to get it let quickly. I have been happy withn ...
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Comment on agent fees
good
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“We found Ann and other staff at the agents were ......”

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Jan 19,2018
Minithumbup
By: 'Mike'
Jan 19,2018
0 people found
this helpful
We found Ann and other staff at the agents were very good, getting a buyer early and getting the offer up to a satisfactory level. During the period through to completion they were helpful, available when needed and worked with solicitors and us to bring ...
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Comment on agent fees
The fees were reasonable, no more than other agents
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“Professional 2nd viewing incorporating useful strategic Housing information.Ensure up ......”

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Jan 19,2018
Minithumbup
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Sian
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Martin
By: 'Penny'
Jan 19,2018
0 people found
this helpful
Professional 2nd viewing incorporating useful strategic Housing information. Ensure up to date information is acquired from all sides & proactive in forwarding it on...
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N/a
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“From the Branch I first met with Megan who was ......”

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Jan 19,2018
Minithumbup
By: 'Mr'
Jan 19,2018
1 people found
this helpful
From the Branch I first met with Megan who was very polite and pleasant and showed us around the house on both occasions. From there after I spoke with Jon at the Branch who was always keen to help. The one thing that I was ...
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N/A
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“Bought a house/business with bradleys and if I were ......”

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Jan 18,2018
Minithumbup
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Karen
By: 'Marcus'
Jan 18,2018
1 people found
this helpful
Bought a house/business with bradleys and if I were to ever sell It would certainly with be with them. Communication was spot on from beginning to end. A big thank you to karen and George....
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“Having instructed Bradleys some four years ago, I have again ......”

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Jan 17,2018
Minithumbup
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Fiona
By: 'Jeff'
Jan 17,2018
0 people found
this helpful
Having instructed Bradleys some four years ago, I have again been pleased to receive a friendly, professional service from Lisa, Lorna and Fiona . The sale of my mother's house went relatively smoothly and early advice re the purchasers proved accurate. Thank you....
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Comment on agent fees
As expected.
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“Viewed a House a couple of times with Anja - ......”

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Jan 16,2018
Minithumbdown
By: 'Darren'
Jan 16,2018
0 people found
this helpful
Viewed a House a couple of times with Anja - very knowledgeable and approachable when I had some additional questions about the Property. Made an offer which was unfortunately rejected. Very easy to deal with and good communication throughout. Thanks Anja....
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“From the initial contact, through the valuation appointment with Robin, ......”

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Jan 16,2018
Minithumbup
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Cathy
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Robin
By: 'J'
Jan 16,2018
4 people found
this helpful
From the initial contact, through the valuation appointment with Robin, the write-up of our house details, all appointment arrangements, but most especially to Cathy who went above and beyond, every aspect was handled professionally. From securing the agreed sale, Cathy was all things to all ...
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Comment on agent fees
Worth their fee for all the work done.
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“It took a while for my property to sell but ......”

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Jan 16,2018
Minithumbup
By: 'Claire'
Jan 16,2018
0 people found
this helpful
It took a while for my property to sell but I was generally kept in good contact. Got the price estimated....
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Comment on agent fees
A little high but got the job done
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“Pushy and not helpful made my house buying experience very ......”

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Jan 16,2018
Minithumbdown
By: 'GotAHouseInTheEnd'
Jan 16,2018
0 people found
this helpful
Pushy and not helpful made my house buying experience very stressful and constantly hassled me both while I was away and at work....
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Comment on agent fees
Indifferent
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By: Lauren Boorn
Jan 25, 2018
View all comments (1)
Thank you for taking the time to comment upon Bradleys services. We take Customer Service very seriously and are sorry to hear you feel this way, if you could provide us with some more information we would be happy to look into this further. Please email [email protected]. ...

“A brilliant team who kept me informed throughout the sale ......”

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Jan 16,2018
Minithumbup
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Iain
By: 'Hafs'
Jan 16,2018
0 people found
this helpful
A brilliant team who kept me informed throughout the sale of my flat , trying very hard to get a good deal for me using all the options Available....
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“Bradley's secured a full asking price of our Executor sale, ......”

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Jan 15,2018
Minithumbup
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Robin
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Cathy
By: 'Executor'
Jan 15,2018
4 people found
this helpful
Bradley's secured a full asking price of our Executor sale, following a short period on the market. Robin and Cathy are both very knowledgable, helpful and gave sound advice. Cathy was proactive in achieving a sale within our expected time frame , acting as a highly ...
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Comment on agent fees
We were happy with a competitive fee.
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“I found all the staff at Bradleys to be helpful, ......”

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Jan 15,2018
Minithumbup
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Sam
By: 'judith'
Jan 15,2018
0 people found
this helpful
I found all the staff at Bradleys to be helpful, caring, polite and efficient. I was particularly grateful for them keeping an eye on the property between sale agreed and completion and for taking final meter readings on my behalf. I shall be placing my ...
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Comment on agent fees
Value for money
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“Martin and his team have really impressed me. Very helpful, ......”

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Jan 15,2018
Minithumbup
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Martin
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Martin
By: 'Charlare'
Jan 15,2018
0 people found
this helpful
Martin and his team have really impressed me. Very helpful, kind and approachable at all times. Completely altered my view of estate agents!...
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Comment on agent fees
Very fair and worth the money!
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“Very friendly answers all my questions and got back to ......”

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Jan 15,2018
Minithumbup
By: 'Nicola'
Jan 15,2018
0 people found
this helpful
Very friendly answers all my questions and got back to me when need ketped update with progress though out the time...
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Comment on agent fees
Good
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“Property sold on day 1 due to sensible pricing agreement between ......”

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Jan 15,2018
Minithumbup
By: 'Junior'
Jan 15,2018
0 people found
this helpful
Property sold on day 1 due to sensible pricing agreement between myself and the agent. Had to turn down several more viewings that were arranged....
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Comment on agent fees
Fair, because sold so quickly, agent had little to do for the cost, not that I'm complaining!!
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“Lauren was my main contact in looking for a property ......”

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Jan 13,2018
Minithumbup
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Karen
By: 'Yvonne'
Jan 13,2018
0 people found
this helpful
Lauren was my main contact in looking for a property she kept in regular contact updating me with any properties that fitted my criteria. Karen then followed the sale through to the end. All staff in the office ( Jackie ) who I dealt with were very ...
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N/A
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“we would definitely recommend using Bradleys Estate Agents, Paige was ......”

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Jan 13,2018
Minithumbup
By: 'payne'
Jan 13,2018
4 people found
this helpful
we would definitely recommend using Bradleys Estate Agents, Paige was very friendly and always quick to answer any questions we asked. she had very good knowledge of the property we viewed and finally purchased. Thank you Paige for assisting us it has been a positive ...
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“Tom has been absolutely fantastic in helping with our 1st ......”

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Jan 13,2018
Minithumbup
By: 'Claire'
Jan 13,2018
8 people found
this helpful
Tom has been absolutely fantastic in helping with our 1st house purchase. He has been there every step of the way and made everything simple and clear for us to have a smooth and pleasant purchase. We would highly recommend Bradley's Estate Agents and Tom ...
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By: Tom Hall
Jan 15, 2018
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Thank you for such a lovely review, Claire! I look forward to seeing you soon when you collect your keys and wish you all the best with the move. ...

“I would certainly recommend Bradleys for house sales. On Robin's ......”

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Jan 12,2018
Minithumbup
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Robin
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Cathy
By: ''Jeff'
Jan 12,2018
2 people found
this helpful
I would certainly recommend Bradleys for house sales. On Robin's recommendation, we asked what we felt was a fairly 'full' price for the sale of my late parents' home, which was very substantially above the Probate Valuation done by another firm. Initially we had an ...
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Comment on agent fees
We were content with the fees paid, in relation to the sale price achieved.
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“Ella and the team found me a buyer on the ......”

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Jan 12,2018
Minithumbup
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Karen
Staff profile picture
Ella
By: 'Gray'
Jan 12,2018
0 people found
this helpful
Ella and the team found me a buyer on the day of appraisal at the asking price. They were fully supportive throughout the transaction making it a painless sale from beginning to end. Special mention to the Karen and the chaser team who were constantly ...
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Comment on agent fees
Reasonable
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“From the very start Katie, Kirsty and Tom were nothing ......”

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Jan 11,2018
Minithumbup
By: 'Reah'
Jan 11,2018
0 people found
this helpful
From the very start Katie, Kirsty and Tom were nothing but informative and helpful. Their market knowledge was A class and they were professional throughout the process. They gave excellent feedback from viewings and offered solutions to help sell my property. They were responsive to ...
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Comment on agent fees
Good value for money. I live in Australia and compared to the agent fees here, they are outstanding. They are worth every penny.
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“We were really pleased with the professional service provided by ......”

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Jan 11,2018
Minithumbup
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Fiona
By: 'Sayners'
Jan 11,2018
0 people found
this helpful
We were really pleased with the professional service provided by the Exmouth team during the recent sale of our Exmouth property. Both Lorna and Fiona went “the extra mile” in helping us to secure a sale at a realistic price and helping us to move ...
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Comment on agent fees
The fees paid were pretty standard and as we expected ..
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“We are a busy, working family who rented this property ......”

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Jan 11,2018
Minithumbdown
By: '*'
Jan 11,2018
0 people found
this helpful
We are a busy, working family who rented this property for three years prior to purchasing our first home nearby. Overall, a chastening experience; one where we were left with the strong impression, in my opinion, that the agent has no real interest in tenants, ...
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Comment on agent fees
Quite possibly the same fees, give or take, that most agents are allowed to charge
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By: Kai Logan
Jan 12, 2018
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Dear *, thank you for taking the time out to write a review and can we firstly say that we are disappointed that you were not happy having rented a property through us. We try extremely hard to ensure the service we provide and the systems we have in place make it an easier experience. Having taken some time to look at the file I can see that the festive period did slightly affect a couple of the points you mention but we generally look at these situations and use them to see how we can improve, ...

“Bradleys in Liskeard have been fully managing my property letting ......”

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Jan 11,2018
Minithumbup
By: 'Claire'
Jan 11,2018
4 people found
this helpful
Bradleys in Liskeard have been fully managing my property letting for nearly four years. I heard that my present tenants were leaving and I spoke to Paige just before Christmas because I wanted to get the property advertised again and online as soon as possible. ...
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Comment on agent fees
Good.
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“excellent & very efficient, viewed the house within a couple hours ......”

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Jan 09,2018
Minithumbup
By: 'Sophie'
Jan 09,2018
0 people found
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excellent & very efficient, viewed the house within a couple hours of speaking with an agent over the phone, very good throughout....
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“effective and efficient was able to find a property in ......”

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Jan 09,2018
Minithumbup
By: 'Joy'
Jan 09,2018
0 people found
this helpful
effective and efficient was able to find a property in a lovely location in a couple of hours within speaking to the agent....
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Comment on agent fees
adequate
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“I would like to thank all of the staff at ......”

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Jan 09,2018
Minithumbup
By: 'Tony.'
Jan 09,2018
1 people found
this helpful
I would like to thank all of the staff at Bradleys, Buckfastleigh and from their office at HQ. Everyone has always been cheerfull and very helpfull throughout the whole process, keeping me informed of all developments as they happened. They were very helpfull as well ...
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Comment on agent fees
Fees where good considering the amount of work involved.
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“We bought our house through Bradley's in Cowick St. The ......”

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Jan 08,2018
Minithumbup
By: 'Laura'
Jan 08,2018
0 people found
this helpful
We bought our house through Bradley's in Cowick St. The staff were extremely helpful throughout. The gentleman who did our viewing was knowledgeable and polite. Throughout the whole process the staff were extremely helpful and responded to queries very quickly. They also did an excellent ...
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N/A
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:


Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP
Last updated at 4:39 PM 13/07/2012 by AllAgents

Awards won by Bradleys Estate Agents

Regional Awards won by Bradleys Estate Agents

Individual Branch Awards

Callington, PL17

Plymouth, PL9

Looe, PL13

Shaldon, TQ14

Paignton, TQ4



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