Bradleys Estate Agents
4.9/5, 8409 reviews
98% recommended
96% sales valuation accuracy
97% sales fee satisfaction
90% lettings valuation accuracy
93% lettings fee satisfaction
Bradleys Estate Agents are the South West's largest independent estate agents with 33 offices covering Devon, Cornwall and Somerset. All of Bradleys offices are linked via a state of the art computer system, with all offices having all properties available at the touch of a button.Bradleys pride themselves in providing ... show more Bradleys Estate Agents are the South West's largest independent estate agents with 33 offices covering Devon, Cornwall and Somerset. All of Bradleys offices are linked via a state of the art computer system, with all offices having all properties available at the touch of a button.

Bradleys pride themselves in providing the complete property service. Not only do they sell and let residential property they have departments for surveys, independent mortgage and financial advice, commercial property, property insurance, auctions as well as land and new homes.

Bradleys also arrange Conveyancing through some of the region's top legal firms.] Bradleys have a designated Customer Services department that is open 7 days a week dealing with enquiries until 10pm when other agents are closed, to further commit themselves to provide the very best customer service.
Bradleys  Estate Agents

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 97% £22,300 £244,000,000
Lettings 90% 93% £280 £2,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
722 9 820 26 3364 41 2910 27 457 33
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Very good, return calls promptly, and keep us updated through ......”

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Feb 21,2018
Minithumbup
Sian
Martin
By: 'Toms'
Feb 21,2018
1 people found
this helpful
Very good, return calls promptly, and keep us updated through the sale regarding the buyers solicitors queries, and the prospective buyers...
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Comment on agent fees
good
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“I have found that Chloe goes above and beyond, nothing ......”

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Feb 20,2018
Minithumbup
By: 'Terry'
Feb 20,2018
1 people found
this helpful
I have found that Chloe goes above and beyond, nothing is to much trouble for Chloe, whenever you have a query she will answer within a very short time, if she cannot answer your question right away. i would recommend the staff at Bradleys, as ...
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“A huge 'thank you' to Lisa and her team for ......”

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Feb 20,2018
Minithumbup
By: 'Phaup'
Feb 20,2018
0 people found
this helpful
A huge 'thank you' to Lisa and her team for the outstanding effort made selling our house. We were kept informed every step of the way and no detail, however small, was too much trouble for them....
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Comment on agent fees
Perfectly fair for this level of service.
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“I am very happy with the service provided by Stuart ......”

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Feb 20,2018
Minithumbup
By: 'Ros'
Feb 20,2018
2 people found
this helpful
I am very happy with the service provided by Stuart and his team. A local agency really paid off. We had increased serious viewings, plus the process was handled very well by Karen our support during this sales process....
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Comment on agent fees
Very good as matched previous lower rate by another EA.
Was this helpful? Yes

“mr will mullen and all the team at bradleys in ......”

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Feb 19,2018
Minithumbup
By: 'gary'
Feb 19,2018
2 people found
this helpful
mr will mullen and all the team at bradleys in brixham devon have been extremely professional, kind and very warm to our family during the selling of our late mothers bungalow.it has been a fantastic experience , especially initially during our grieving etc. ten out ...
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Comment on agent fees
good
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“Initially things did not go too well, one of Peter's ......”

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Feb 19,2018
Minithumbdown
By: 'Terry'
Feb 19,2018
0 people found
this helpful
Initially things did not go too well, one of Peter's colleagues was not so helpful/experienced. When Peter got involved everything moved a lot smoother and communication was good. I was still left a little un-satisfied because I felt I had been miss lead over ...
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Comment on agent fees
?? Buyer - Didnt pay any fees
Was this helpful? Yes

“Excellent service!Karen was always professional, yet friendly, and went"......”

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Feb 18,2018
Minithumbup
Karen
By: 'jannine'
Feb 18,2018
1 people found
this helpful
Excellent service! Karen was always professional, yet friendly, and went "above and beyond" in her approach and efficiency - nothing was to much trouble. A huge thank you to her for everything she did to help us in our endeavour....
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Comment on agent fees
n/a
Was this helpful? Yes
By: Mrs Mary larbey
Feb 18, 2018
View all comments (1)
I was very pleased with the help I got from Karen and team at Bradley's thanks ...

“Lynn, Lewis and Tracy worked very hard to achieve a ......”

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Feb 17,2018
Minithumbup
Lynn
Tracy
By: 'Guy'
Feb 17,2018
0 people found
this helpful
Lynn, Lewis and Tracy worked very hard to achieve a satisfactory sale in difficult circumstances, and all over again when the first sale fell through (through no fault on their part). On occasions they went far beyond what might be expected of an agent and ...
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Comment on agent fees
Given the amount of effort necessary to achieve the sale, the fees were entirely reasonable
Was this helpful? Yes

“Katherine gets 5 stars for her patience, persistence, good humour, courtesy ......”

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Feb 17,2018
Minithumbup
By: 'Paul'
Feb 17,2018
0 people found
this helpful
Katherine gets 5 stars for her patience, persistence, good humour, courtesy and support for us throughout an extraordinarily protracted purchase....
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Comment on agent fees
Not applicable
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“Owing to our intended purchase falling through and subsequent dearth ......”

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Feb 17,2018
Minithumbup
Julie
By: 'Dunn'
Feb 17,2018
0 people found
this helpful
Owing to our intended purchase falling through and subsequent dearth of other suitable property to buy, our process from 'sale agreed' to exchange of contracts has taken a full year. Throughout a frequently stressful 12 months, Katherine has skilfully kept our sale on track with great ...
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Comment on agent fees
Bradleys was quite ready to negotiate on the fee and we felt the percentage agreed was perfectly fair.
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“Through a prolonged (isn't it always) process, Kathy and Martin ......”

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Feb 16,2018
Minithumbup
Martin
By: 'Rory'
Feb 16,2018
0 people found
this helpful
Through a prolonged (isn't it always) process, Kathy and Martin were polite, helpful and proficient. Everything I asked Kathy to do she did without hesitation and communicated with me at every step. I am grateful to them and we are happy in our new home....
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“Big thanks to James and the Teignmouth team at Bradley's ......”

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Feb 16,2018
Minithumbup
By: 'Tom'
Feb 16,2018
4 people found
this helpful
Big thanks to James and the Teignmouth team at Bradley's for helping our house purchase go smoothly. They were always on the end of the phone when we had a question or wanted another viewing. We are now settling in and very happy!...
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Comment on agent fees
Good
Was this helpful? Yes

“John came to see us at the property,he looked ......”

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Feb 16,2018
Minithumbup
By: 'Roger'
Feb 16,2018
0 people found
this helpful
John came to see us at the property,he looked around the house and gardens with us ,we then discussed the selling price and agreed a fee. John arranged a photographer who spent time perfecting true and honest photographs of the inside and outside of ...
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Comment on agent fees
We were happy with the fees
Was this helpful? Yes

“Natalie was a great and very knowledgeable as well as ......”

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Feb 16,2018
Minithumbup
By: 'Will'
Feb 16,2018
0 people found
this helpful
Natalie was a great and very knowledgeable as well as helpful all the way through the process. We felt no sales pressure either. Fantastic work, thank you.........
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“From start to finish the team at Bradleys were ultra ......”

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Feb 16,2018
Minithumbup
By: 'Daniel'
Feb 16,2018
10 people found
this helpful
From start to finish the team at Bradleys were ultra efficient in their service! Louis valued the house and called me immediately afterwards with his valuation. I'd also asked another estate agent for a valuation but they never called me and to date still haven't! ...
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Comment on agent fees
They sold they house and I paid what I consider to be a fair fee to represent this Well worth the money!
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“I have worked with the excellent team at Plympton for ......”

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Feb 15,2018
Minithumbup
Martin
By: 'Jennifer'
Feb 15,2018
0 people found
this helpful
I have worked with the excellent team at Plympton for the last six years, and have always received excellent service from Sharon, Martin and Kathy. Keep up the good work!...
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Comment on agent fees
Fees are fair for the work they do.
Was this helpful? Yes

“We have had nothing but brilliant service from Bradleys, from ......”

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Feb 15,2018
Minithumbup
Martin
By: 'Sophie'
Feb 15,2018
0 people found
this helpful
We have had nothing but brilliant service from Bradleys, from the start they have been helpful and so easy going I would recommend 100% and they make sure all the details are in from of you, and are quick to put your mind at ease...
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Comment on agent fees
I think they are fair! :)
Was this helpful? Yes

“Moving house can be stressfull but not with bradleys it ......”

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Feb 15,2018
Minithumbup
Martin
By: 'Graeme'
Feb 15,2018
0 people found
this helpful
Moving house can be stressfull but not with bradleys it has been simple, professional and very friendly.. I would like to thank the team for a smooth transaction....
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Comment on agent fees
Good
Was this helpful? Yes

“I'm more than happy with the service I received from ......”

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Feb 15,2018
Minithumbup
Stephen
By: 'Charlie'
Feb 15,2018
0 people found
this helpful
I'm more than happy with the service I received from Stephen. Stephen kept me informed of at every stage of the purchase and was also on hand on the two different dates I wanted to view the property. He was also willing to attend the ...
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Comment on agent fees
N/A - I purchased the property so there were no fees.
Was this helpful? Yes

“Sharon, Kathy and Martin were very friendly, very helpful and ......”

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Feb 15,2018
Minithumbup
Sharon
By: 'David'
Feb 15,2018
0 people found
this helpful
Sharon, Kathy and Martin were very friendly, very helpful and very professional. Overall the service was excellent and we will definitely be using them to sell property again, great team at the Ridgeway !...
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“Martin and Kathy supervised the sale of my father's house ......”

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Feb 15,2018
Minithumbup
Martin
By: 'Hillary'
Feb 15,2018
0 people found
this helpful
Martin and Kathy supervised the sale of my father's house recently, bringing the sale to a satisfactory conclusion early this January. Throughout the process, they were helpful, polite and supplied me with plenty of viewings. I was confident in their competence and have no hesitation ...
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Comment on agent fees
As I expected.
Was this helpful? Yes

“we were moving from Surrey to Cornwall and had to ......”

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Feb 15,2018
Minithumbup
By: 'Mr'
Feb 15,2018
0 people found
this helpful
we were moving from Surrey to Cornwall and had to arrange quite a few viewings at a time. We contacted bradleys to view a house and Donna actually showed us three houses one of which we decided to buy. Because of the distance between Surrey ...
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Comment on agent fees
we were buying not selling
Was this helpful? Yes

“AS a first time landlady I was anxious about renting ......”

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Feb 15,2018
Minithumbup
By: 'Lady22'
Feb 15,2018
1 people found
this helpful
AS a first time landlady I was anxious about renting my property ( especially as it was my first home and I was looking to move into it after it had been rented). Bradleys have been very helpful whenever I have had an issue with the ...
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Comment on agent fees
Bradleys were competitve with their agents fees and were able to negotiate a cheaper price than advertised.
Was this helpful? Yes

“Had a first class service from Jade Hooper, so helpful, ......”

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Feb 15,2018
Minithumbup
By: 'Kate'
Feb 15,2018
0 people found
this helpful
Had a first class service from Jade Hooper, so helpful, obliging and professional. She is definitely an asset to your Looe branch, I hope she will be given the opportunity to progress high up the ranks through promotion....
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“The team helped me with the purchase of my very ......”

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Feb 14,2018
Minithumbup
Kathleen
By: 'EDLH'
Feb 14,2018
0 people found
this helpful
The team helped me with the purchase of my very first property and whilst it was not without its difficulties they were there to support me throughout the entire process, even after the sale had completed. A very friendly and helpful group of people that ...
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“Have just used Bradleys on the recent sale of my ......”

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Feb 14,2018
Minithumbup
Kris
By: 'Mark'
Feb 14,2018
0 people found
this helpful
Have just used Bradleys on the recent sale of my house, every aspect of the sale relating to Bradleys went perfectly. Couldn't ask for any more from an Estate Agent....
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Sharon couldn't have been more helpful. She was a genuinely ......”

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Feb 14,2018
Minithumbup
Sharon
By: 'Louise'
Feb 14,2018
0 people found
this helpful
Sharon couldn't have been more helpful. She was a genuinely nice person, she was very understanding and supportive. Sharon was understanding of my needs and she recognised that buying a property to suit my family was very important to me. I was new to house ...
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Comment on agent fees
Good value
Was this helpful? Yes

“I have found Nick to be a true professional in ......”

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Feb 14,2018
Minithumbup
Nick
By: 'Phil'
Feb 14,2018
0 people found
this helpful
I have found Nick to be a true professional in every respect. I have nothing but admiration for the way he has dealt with all that I have asked him to. Nothing has been too much trouble for him. It's refreshing to know I can ...
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Comment on agent fees
Excellent value
Was this helpful? Yes

“Excellent service as always, Our house sale went through smoothly ......”

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Feb 14,2018
Minithumbup
Sharon
By: 'Shannon'
Feb 14,2018
0 people found
this helpful
Excellent service as always, Our house sale went through smoothly and we were kept inform each step of the way. Thank you to the team for the service you provided....
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Comment on agent fees
Fees were very competative
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“The service was friendly, efficient and helpful. All staff were ......”

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Feb 14,2018
Minithumbup
Fiona
By: 'Brian'
Feb 14,2018
0 people found
this helpful
The service was friendly, efficient and helpful. All staff were well informed about the property being purchased and any associated queries....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:


Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP
Last updated at 4:39 PM 13/07/2012 by AllAgents

Awards won by Bradleys Estate Agents

Regional Awards won by Bradleys Estate Agents

Individual Branch Awards

Callington, PL17

Plymouth, PL9

Looe, PL13

Shaldon, TQ14

Paignton, TQ4



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Bradleys Estate Agents