Bradleys Estate Agents
4.9/5, 8409 reviews
98% recommended
96% sales valuation accuracy
97% sales fee satisfaction
90% lettings valuation accuracy
93% lettings fee satisfaction
Bradleys Estate Agents are the South West's largest independent estate agents with 33 offices covering Devon, Cornwall and Somerset. All of Bradleys offices are linked via a state of the art computer system, with all offices having all properties available at the touch of a button.Bradleys pride themselves in providing ... show more Bradleys Estate Agents are the South West's largest independent estate agents with 33 offices covering Devon, Cornwall and Somerset. All of Bradleys offices are linked via a state of the art computer system, with all offices having all properties available at the touch of a button.

Bradleys pride themselves in providing the complete property service. Not only do they sell and let residential property they have departments for surveys, independent mortgage and financial advice, commercial property, property insurance, auctions as well as land and new homes.

Bradleys also arrange Conveyancing through some of the region's top legal firms.] Bradleys have a designated Customer Services department that is open 7 days a week dealing with enquiries until 10pm when other agents are closed, to further commit themselves to provide the very best customer service.
Bradleys  Estate Agents

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 97% £22,300 £244,000,000
Lettings 90% 93% £280 £2,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
722 9 820 26 3364 41 2910 27 457 33
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Friendly, helpful, caring and always positive....”

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May 09,2018
Minithumbup
By: 'Janine'
May 09,2018
0 people found
this helpful
The staff are always so helpful and nothing is too much bother. They made the whole experience as stress free as possible. This is the second time I have used this branch and the service was as good as the first time. I would recommend ...
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Comment on agent fees
They are worth it, knowing the ataff take away the hassle of dealing with everyone. Didn’t put me off as I know I would get a excellent level of service.
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“Tenacity!...”

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May 08,2018
Minithumbup
By: 'Gill'
May 08,2018
0 people found
this helpful
It took a year and 4 buyers to sell my Mother's house. Each time the deal collapsed (in every case due to problems further down the chain), Phil and Jodi kept me fully informed and immediately set about contacting previous interested people to generate viewings. They ...
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Comment on agent fees
The same as others in the area.
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By: Phil White
May 09, 2018
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Thank you for your kind words. Good luck in the future. ...

“Sufficient...”

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May 08,2018
Minithumbup
By: 'Lauryn'
May 08,2018
1 people found
this helpful
I would like to thank everyone for a speedy and smooth purchase. They all did an amazing job at accommodating us with any enquiries....
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Comment on agent fees
Good
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“Great service...”

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May 08,2018
Minithumbup
Cathy
By: 'Rachel'
May 08,2018
0 people found
this helpful
I received a fantastic service from the Bradleys team - especially Cathy who did her best to secure my sale at the best price whilst moving things forward. Great communication - I felt I was in safe hands....
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“Sellers review...”

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May 05,2018
Minithumbup
By: 'Yvonne'
May 05,2018
0 people found
this helpful
All the staff were helpful and friendly and communicated well with us during the sale of our property. They acted very professionally and responded to any questions we raised and kept us informed of progress. I would recommend Bradleys as an estate agent and use ...
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Comment on agent fees
We were given a choice of fees and we chose the higher commission to include all legal requirements. This made the sale hassle free for us. We felt the fee was acceptable.
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“Selling With Bradleys...”

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May 04,2018
Minithumbup
Nikki
By: 'Tim'
May 04,2018
5 people found
this helpful
Great experience of selling my property with Bradleys. Nikki and the Team were excellent throughout the whole process, very proactive and often went above and beyond to make sure the communication was clear every step of the way....
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Comment on agent fees
Seemed fair
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“Great service...”

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May 04,2018
Minithumbup
By: 'Mike'
May 04,2018
0 people found
this helpful
A great service from the team at Bradley's. Able to answer my questions and more than happy to find out anything else I asked....
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Comment on agent fees
I paid for the extra package which included solicitors fees. What I wasn’t aware of was the solicitors would charge me an additional fees of £250 for the work they had done on a sale falling through. Far from ideal when working to a budget
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“Property Sale...”

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May 04,2018
Minithumbup
By: 'Igoe'
May 04,2018
0 people found
this helpful
From the initial contact with Stuart through to completion process was as painless as selling / conveyancing gets. Chloe went beyond what could be expected. Dealings with other members of staff was equally good. A great team at 55 Mutley Plain. The open day idea worked well ...
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Comment on agent fees
Clearly identified from the onset, identifying what was included. Solicitor fees were a completely separate transaction.
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“AWESOME!...”

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May 04,2018
Minithumbup
By: 'Glynnis'
May 04,2018
1 people found
this helpful
Many thanks for a perfect, professional and very friendly service. Provided information at every stage and acted very promptly on any queries. Both ladies worked very hard on representing our interests, and we highly recommend them....
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Comment on agent fees
Perfectly acceptable and definitely worth paying this high street agent over online agents. Sold within 2 days!
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“First Class Service...”

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May 04,2018
Minithumbup
Nikki
By: 'Fiona'
May 04,2018
5 people found
this helpful
I have nothing but praise for the professional service that we have received from Nikki and the team in Liskeard. Our property did not even get to the open day and was sold within a couple of days of appearing on the property portals. There ...
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Comment on agent fees
We used the service that combined solicitors so the fee was slightly higher. However, I would recommend this service as it has been extremely efficient. Well worth the extra.
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“flat sale saltash...”

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May 03,2018
Minithumbup
Matt
By: 'jane'
May 03,2018
0 people found
this helpful
the whole team in the Saltash branch were great, especially Jon and Matt. It was a long drawn out sale, and difficult at times, but they couldn't have been more helpful, maintaining a very professional approach in dealing with some of the issues that arose ...
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Comment on agent fees
Fees were fine
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“Over and Above...”

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May 03,2018
Minithumbup
Karen
Matt
By: 'Jennie'
May 03,2018
0 people found
this helpful
The service and extra effort shown by all the staff at the Saltash branch was brilliant but especially Karen and Matt who went way beyond what was generally expected and managed to get and more importantly keep the sale when we thought the buyer had ...
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Comment on agent fees
A reasonable rate was agreed.
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“Woolbrook Park...”

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May 03,2018
Minithumbup
Julie
Kim
By: 'Henderson'
May 03,2018
0 people found
this helpful
We would like to praise Julie Malec and for her to be recognised for her exceptional professionalism and performance during our purchase. Julie provided us with a weekly update as to the exact status of our lengthy chain. It was not just Bradley's responsible sale, ...
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Comment on agent fees
N/A
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“Efficient and Approachable,...”

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May 01,2018
Minithumbup
Richard
By: 'Robert'
May 01,2018
0 people found
this helpful
Richard and team are professional and friendly, with their help, this is the second property we have purchased through them...
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Comment on agent fees
Realistic fees
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“Fantastic Service...”

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Apr 30,2018
Minithumbup
Julie
By: 'Nicola'
Apr 30,2018
0 people found
this helpful
A thoroughly professional, responsive and efficient team which includes Ally and Alison who I would also like to commend. Katharine went above and beyond what I consider an estate agent remit and was backed up by a first class team. I could not recommend them ...
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Comment on agent fees
Good
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“House purchase...”

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Apr 30,2018
Minithumbup
By: 'Mr'
Apr 30,2018
8 people found
this helpful
Thank you to Tom who acted in our recent house purchase.Tom was really friendly and at the same time professional to deal with. He always replied promptly to calls and emails and was very pleasant throughout our transaction. We would recommend Tom and Bradleys ...
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Comment on agent fees
We didn't pay any as we purchased but gather they are comparable to other agents.
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By: Tom
Apr 30, 2018
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Thank you, both! It has been a pleasure helping you with your purchase. I really hope you enjoy your new home and I glad we managed to see it through despite some rocky spells. ...

“Amazing, brilliant, patient an excellent service....”

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Apr 30,2018
Minithumbup
By: 'Helen'
Apr 30,2018
4 people found
this helpful
My mum recently brought a bungalow through Teignmouth Bradley's estate agent. We was allocated one person (Julie) to deal with any enquiries we had, and we had many, Julie was very patient, sorted problems out before they became a major issue, had suggestions for problem ...
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Comment on agent fees
Not the cheapest but certainly the best ?
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“Ace customer service!...”

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Apr 30,2018
Minithumbup
By: 'Tyler'
Apr 30,2018
8 people found
this helpful
Tom has been extremely helpful, going out of his way to get us the information we needed and following things up for us. He has been very professional and is very well presented. Thank you for your assistance in the purchase of out very first ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tom
May 01, 2018
View all comments (1)
Thank you for your kind review, Tyler. I thoroughly hope you enjoy your new home! ...

“Great service...”

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Apr 30,2018
Minithumbup
By: 'Tim'
Apr 30,2018
1 people found
this helpful
Had an acceptable offer on the property within a couple of weeks. Had a few hurdles to get over but Verity worked hard throughout to get everything sorted out. The rest of the staff were also helpful if Verity was not in. This is the ...
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Comment on agent fees
Good
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“Reliable and Positive Service...”

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Apr 30,2018
Minithumbup
By: 'Ex'
Apr 30,2018
0 people found
this helpful
With both the sale and purchase of our properties the staff at Bradleys were helpful, kept us well informed and nothing was too much of a problem. Particular thanks go to Lorna and Fiona and Lorna's diplomatic skills were excellent and made for an easy ...
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“Buy to let...”

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Apr 30,2018
Minithumbup
By: 'Fiona'
Apr 30,2018
2 people found
this helpful
I would like to thank Stuart and all his amazing staff with all their tremendous help in buying my first buy to let property. They all made it so easy and less daunting for me through the whole process. Who knows this could be the ...
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Na
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“Extremely helpful...”

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Apr 27,2018
Minithumbup
Fiona
By: 'Michelle'
Apr 27,2018
0 people found
this helpful
We would like to say a huge thanks for all the staff that helped us through the process of getting our rented house. Everyone we have spoken too has been friendly and helpful and explained everything to us that was need throughout the whole process....
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Comment on agent fees
The fees were fine seems quite standard.
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“Outstanding Service...”

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Apr 26,2018
Minithumbup
By: 'Gillian'
Apr 26,2018
0 people found
this helpful
Thank you to all the staff at Bradleys in Plymstock who have provided unrivaled service whilst selling our house. As we don't live locally we relied totally on Bradleys, probably more than most, and they didn't let us down. Their advice and vital contacts for ...
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Comment on agent fees
You definitely earned your fees on this sale.
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“Smooth and efficient...”

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Apr 26,2018
Minithumbup
By: 'Nick'
Apr 26,2018
1 people found
this helpful
We sold our bungalow through Bradleys and found them to be helpful, patient and professional. Most importantly they have a system to keep clients informed by phone and we received regular telephone updates. We would recommend this agent....
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Comment on agent fees
The fees were reasonable
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“Thank you Karen,...”

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Apr 25,2018
Minithumbup
Karen
By: 'Cindy'
Apr 25,2018
0 people found
this helpful
You have been amazing. Within this whole process you have been honest informative and considerate. I could rely on you to 'tell it as it is', with no flannel to appease my frustration at an extraordinarily long house moving process. Your tenacity held the chain ...
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Comment on agent fees
No fees payable as this was a purchase through Bradleys.
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“Let my property mega fast!...”

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Apr 25,2018
Minithumbup
Joe
Lisa
By: '"Happy'
Apr 25,2018
0 people found
this helpful
VERY impressed: I'd had a property on another agents files for nearly three months, property empty & not bringing any income in; I just felt the agents I'd been using just werent interested! So approached Bradley's. Joe Keep and his colleague Lisa Rayner ensured that my ...
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Comment on agent fees
Compares favourably with other agents in the area.
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“Survey sucess...”

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Apr 25,2018
Minithumbup
By: 'New'
Apr 25,2018
2 people found
this helpful
Thank you Stuart Copeland for well timed help and advice on purchasing a buy to let property. It's been an intimidating prospect and I've appreciated your step by step approach. Dealing with one thing at a time has made it more manageable. Your advice on ...
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“Good Result...”

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Apr 24,2018
Minithumbup
Jon
By: 'Cornish'
Apr 24,2018
0 people found
this helpful
Bradleys claimed they had a nationwide client base and this indeed turned out to be the case. Our house is quite niche but Bradleys manged to find an ideal match and obtained the full asking price. Well done!...
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Comment on agent fees
Good value
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“Excellent...”

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Apr 24,2018
Minithumbup
By: 'Brenda'
Apr 24,2018
0 people found
this helpful
Bradley's did not let me down. Jade said she could sell my house easily and she did exactly that. I believe it was sold in record time. Jackie always welcomed me in the office and made me feel I was important. I can't praise the ...
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Comment on agent fees
As good as could be expected.
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“Fantastic service...”

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Apr 24,2018
Minithumbup
By: 'Gavin'
Apr 24,2018
0 people found
this helpful
The service Bradley's offered for the sale of our flat was second to none. They were really helpful from the outset making good recommendations, being proactive and keeping us updated with progress. I would not hesitate to recommend Kate and the team to others....
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Comment on agent fees
Good value for money
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:


Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP
Last updated at 4:39 PM 13/07/2012 by AllAgents

Awards won by Bradleys Estate Agents

Regional Awards won by Bradleys Estate Agents

Individual Branch Awards

Callington, PL17

Plymouth, PL9

Looe, PL13

Shaldon, TQ14

Paignton, TQ4



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Bradleys Estate Agents