Bradleys Estate Agents
4.9/5, 8409 reviews
98% recommended
96% sales valuation accuracy
97% sales fee satisfaction
90% lettings valuation accuracy
93% lettings fee satisfaction
Bradleys Estate Agents are the South West's largest independent estate agents with 33 offices covering Devon, Cornwall and Somerset. All of Bradleys offices are linked via a state of the art computer system, with all offices having all properties available at the touch of a button.Bradleys pride themselves in providing ... show more Bradleys Estate Agents are the South West's largest independent estate agents with 33 offices covering Devon, Cornwall and Somerset. All of Bradleys offices are linked via a state of the art computer system, with all offices having all properties available at the touch of a button.

Bradleys pride themselves in providing the complete property service. Not only do they sell and let residential property they have departments for surveys, independent mortgage and financial advice, commercial property, property insurance, auctions as well as land and new homes.

Bradleys also arrange Conveyancing through some of the region's top legal firms.] Bradleys have a designated Customer Services department that is open 7 days a week dealing with enquiries until 10pm when other agents are closed, to further commit themselves to provide the very best customer service.
Bradleys Estate Agents

Latest Reviews

 View all Reviews 8409
25th Nov 2024
reviewed by 'Dave & Liz C'
“Just sold our home through Bradley’s in Taunton, professionally supported and helped by Josh, Freya and Clare. What a ......”
31st Jan 2024
reviewed by 'Hollisgreen Enterprises'
“The whole team involved in the online auction of 2 flats were fantastic and we were delighted with the results....”
29th Dec 2023
reviewed by 'Karen & Steve'
“Our experience with Bradleys Estate Agents St Thomas branch has been very good and I would like to thank them ......”
2nd Nov 2023
reviewed by 'Paul'
“My partner had an appointment booked to view a house and would have to travel over 300 miles and book a ......”
21st Aug 2023
reviewed by 'Pamela'
“The team at Honiton were extremely helpful, friendly and professional went above and beyond our expectations in the complicated purchase ......”
15th Aug 2023
reviewed by 'Kim Mardel'
“I would highly recommend Ash and the Financial services team in Exmouth. Ash is patient, kind, fast acting, super helpful ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 97% £22,300 £244,000,000
Lettings 90% 93% £280 £2,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
722 9 820 26 3364 41 2910 27 457 33
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Bradleys Estate Agents Branches (view all 34)
Bovey Tracey, TQ13
Bradleys Online, EX8
Brixham, TQ5
Buckfastleigh, TQ11
Budleigh Salterton, EX9
Callington, PL17
Camborne, TR14
Crediton, EX17

“speedy sale...”

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Jun 12,2018
Minithumbup
By: 'MPJ'
Jun 12,2018
0 people found
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Bradleys were the Agents both for the sale of my house and the purchase of my new property. Both properties were quite accurately valued by Robin. Adam and Jonathan guided viewers round my house. I had many viewings within the first week and within 10 days ...
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Comment on agent fees
Reasonable for the work done.
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“Bradley Credition...”

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Jun 12,2018
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Maria
By: 'Simmons'
Jun 12,2018
9 people found
this helpful
The house eventually sold, so thank you very much. Initially the service was very good and attentive. It tailed off abit in the middle months, but was addressed again in the new year. Once photographs had been refreshed and spring arrived, things started happening again. ...
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Comment on agent fees
Fair rates, in our opinion.
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“Helpful...”

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Jun 12,2018
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Martin
By: 'Helstonchap'
Jun 12,2018
1 people found
this helpful
Very helpful and friendly during the viewing process and helpful during the negotiation process. Would recommend them as being a pro active estate agent....
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“Great service!...”

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Jun 12,2018
Minithumbup
By: 'Alex'
Jun 12,2018
0 people found
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Georgie has been fantastic with the sale of my property and the search for a new property. Recently out of surgery she drove me to view houses as I could not drive... def over and beyond! Fab sense of humour professional lady!...
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Comment on agent fees
Fees in line with other agents, sale chasers in place, online coverage, MANY people through the door it's why you pay more than online agents, much better service!
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“A hard fought struggle...”

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Jun 11,2018
Minithumbup
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Matt
By: 'Liam'
Jun 11,2018
0 people found
this helpful
After 11 months and countless prospective buyers we had success. Bradley's provided well escorted visits and their team was punctual, knowledgable, and extremely courteous. Despite several disappointments, they and (Us) remained cheerful and positive....
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Comment on agent fees
Fair for 11 months of visits and escorting.
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“Excellent Marketing of Property's...”

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Jun 11,2018
Minithumbup
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Nikki
By: 'Don'
Jun 11,2018
6 people found
this helpful
Nikki marketed our bungalow in a fantastic way. She also hosted an open house day, which successfully achieved more than we hoped for. It sold very quickly even though it was in need of some renovation, to modernise it. We we're delight to have used ...
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Comment on agent fees
We negotiated an Agents Fee which we were delighted with.
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“Very helpful and made it super easy...”

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Jun 11,2018
Minithumbup
By: 'Natalke'
Jun 11,2018
1 people found
this helpful
Excellent service, very nice people in branch. Very happy and will deal with again and will definitely recommend to friends and family...
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“They were very good showing customer's around....”

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Jun 11,2018
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Matt
By: 'F'
Jun 11,2018
0 people found
this helpful
They made us feel very comfortable with the handling of selling our house.the process after we had and except the offer was very good being informed every step of the way....
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Comment on agent fees
Fees are slightly high like all agent's
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“Louis Symonds...”

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Jun 10,2018
Minithumbup
By: 'Miss'
Jun 10,2018
16 people found
this helpful
Louis kept in touch, was helpful and understanding of my situation and why I was selling my home for a more suitable home environment....
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Comment on agent fees
The fees were fair.
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“First class support...”

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Jun 10,2018
Minithumbup
By: 'Bruce'
Jun 10,2018
0 people found
this helpful
The team at Bradley's Nansledan sales office have been superb in their efforts to make our journey into our dream home as smooth as possible. In particular Natalie Reynolds warm and welcoming approach kept us sane right up until the moment we got our keys. ...
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Comment on agent fees
Satisfied
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“Buying a Bradleys house...”

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Jun 09,2018
Minithumbup
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Fiona
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Lisa
By: 'Richard'
Jun 09,2018
0 people found
this helpful
Both Fiona and Lisa are extremely helpful. They are the type of ladies who make things happen: even chivying councils and developers. Well done Bradleys you got us the house we wanted....
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Comment on agent fees
Probably about average
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“Excellent...”

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Jun 09,2018
Minithumbup
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Robin
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Davina
By: 'Andy'
Jun 09,2018
10 people found
this helpful
Have used Bradleys for both letting, then selling a flat over the last 2yrs. Robin has always been extremely helpful especially as I don't live locally and was reliant on Robin to arrange meter readings, forward post, etc. He was excellent at relaying communication between ...
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Comment on agent fees
Don't know.
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“House sale...”

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Jun 09,2018
Minithumbup
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Martin
By: 'Lakey'
Jun 09,2018
0 people found
this helpful
We were impressed with Bradleys who kept us updated on the sale of mums house. Kathy was alwas getting in touch on the progress of the sale, and it went through smoothly....
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“Highly Recommended...”

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Jun 08,2018
Minithumbup
By: 'Lynn'
Jun 08,2018
0 people found
this helpful
I found Bradleys a friendly, professional and pro-active estate agents at all times. I live in Essex and it didn't hinder our working relationship at all them being in Cornwall. I would like to thank Kris, Donna and Sally for being so helpful at all ...
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Comment on agent fees
N/A I haven't seen their fees yet.
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“Excellent...”

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Jun 08,2018
Minithumbup
By: 'Claire'
Jun 08,2018
0 people found
this helpful
Jodi supported us during the rental and sale of our property . The team in Taunton were helpful, knowledgeable and ensured we had great tenants. We sold our home with 3 weeks and were consulted throughout . Thanks...
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Comment on agent fees
Fees were fair
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“A job well done!...”

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Jun 07,2018
Minithumbup
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Robin
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Davina
By: 'Suzanne'
Jun 07,2018
7 people found
this helpful
We were very satisfied with the way Bradley's team handled the sale of our property. Nothing was too much trouble and they were courteous and friendly at all times. The negotiators were able to use their knowledge and experience when a health issue intervened and ...
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Comment on agent fees
To our satisfaction.
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“Excellent agents indeed...”

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Jun 06,2018
Minithumbup
By: 'Dan'
Jun 06,2018
4 people found
this helpful
All the agents at the Okehampton branch of Bradleys worked incredibly hard to get my house sold, and they succeeded in the end. They were very pro-active, supportive, helpful and professional and I could not have asked for more. Tom was my no.1 guy indeed, ...
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Comment on agent fees
Very acceptable and mutually agreed fees.
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“Fantastic team!...”

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Jun 06,2018
Minithumbup
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Karen
By: 'Chrissy'
Jun 06,2018
2 people found
this helpful
I have dealt with quite a few estate agents over the last few months. Bradleys Buckfastleigh has by far been the best people to deal with. They have been very accommodating with timings and were there to help every step of the way when buying ...
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“Oustanding professional delivery from day one !...”

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Jun 06,2018
Minithumbup
By: 'Tristano'
Jun 06,2018
0 people found
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What can I say... The team at Bradley's Cowick street are excellent! It's a shame I can only choose 2 agents from the branch as Chris also deserves a 5* rating for his services. I had my property listed with another agent N?R for 10 weeks! Bradleys ...
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Comment on agent fees
Very reasonable considering the work completed.
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“Good job!...”

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Jun 05,2018
Minithumbup
By: 'Iban'
Jun 05,2018
0 people found
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They did care in every moment that the process was following the correct steps at the correct time. Really helpful staff. Not the first time and probably not the last time I will buy through them....
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“Refreshing!...”

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Jun 05,2018
Minithumbup
By: 'Ros'
Jun 05,2018
0 people found
this helpful
Having done battle with many different estate agents over the years, and accepting that to be the norm, I was very pleasantly surprised, and extremely grateful to find that the team in Penzance not only went way beyond the remit of their responsibilities to help ...
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“Really friendly and helpful...”

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Jun 04,2018
Minithumbup
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Maria
By: 'Sue'
Jun 04,2018
9 people found
this helpful
Maria was really helpful. She met us at our now new home and was warm and welcoming. She talked through the local area as we were not local and knew good details about the houses we viewed with her. She recommended the house we eventually ...
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“really helpful...”

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Jun 04,2018
Minithumbup
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Lisa
By: 'brian'
Jun 04,2018
0 people found
this helpful
nothing was to much trouble they would chase down solicitors for updates . They would keep me informed . always pleasant and helpful when I phoned them...
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“Thank You...”

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Jun 04,2018
Minithumbup
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Fiona
By: 'Another'
Jun 04,2018
0 people found
this helpful
Both Fiona and Anna, and Ben too, were professional, friendly, timely and helpful as always when finding a new tenant for my rental property. I recommend the team most highly....
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Comment on agent fees
As expected
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“good service...”

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Jun 04,2018
Minithumbup
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Darbo
By: 'mr'
Jun 04,2018
2 people found
this helpful
great experience from start to finish friendly staff who helped in any way possible to make it as easy and stress free as possible...
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Comment on agent fees
good
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“Professional Service...”

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Jun 03,2018
Minithumbup
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Robin
By: 'Gary'
Jun 03,2018
0 people found
this helpful
I recently viewed and bought a property through the Exeter North Street branch of Bradleys Estate Agents. My initial enquiry was handled very well and a viewing arranged on the house I subsequently bought. Robin dealt with my viewing and offer and once the offer ...
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Comment on agent fees
Not applicable as I did not pay the agents fee.
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“Sale of Flat...”

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Jun 01,2018
Minithumbup
By: 'Richard'
Jun 01,2018
0 people found
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We selected Bradley's to sell my late Aunts flat, mainly because of their friendly approach and local knowledge. Both Katie and Kirsty were easy to deal with and kept us regularly updated with information regarding viewings and feedback. They also helped advise us on potential ...
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Comment on agent fees
The fees were fine, the only thing that went against this was we listed the property in December and they offered a 25% discount in January. Nothing we can do about this I appreciate but slightly annoying nonetheless.
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“Managed Tenancy...”

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Jun 01,2018
Minithumbup
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Iain
By: 'Lynda'
Jun 01,2018
0 people found
this helpful
Staff have been courteous and professional. Took excellent pictures of the flat. Marketed and let within a month. We were kept well informed throughout the process....
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Comment on agent fees
Competitive agents fee for references
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“Wonderful service!...”

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May 31,2018
Minithumbup
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Cathy
By: 'B'
May 31,2018
2 people found
this helpful
Cathy was just amazing! She was so lovely, helpful and always at the end of the phone (no matter what day or time) throughout the whole buying experience. I couldn't believe she wasn't a partner in the business, she was that enthusiastic!...
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Comment on agent fees
Unknown
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“Poor Service...”

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May 31,2018
Minithumbup
By: 'PB'
May 31,2018
0 people found
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We consider that the company operate a tick box system – we were told that our prospective tenant had a glowing financial status but we consider that the referencing was inadequate. The tenant was not in the level of employment we had been led to believe ...
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Comment on agent fees
The fees on face value, were sensible. But the service we received was appalling.
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By: Kai Logan
Jun 05, 2018
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Dear PB, we generally thank people for feedback, although in this instance we are fully aware that you have exhausted our complaints system having had full insight into the referencing and approving the application, do not feel there is anything to gain from your comments. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:


Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP
Last updated at 4:39 PM 13/07/2012 by AllAgents

Awards won by Bradleys Estate Agents

Regional Awards won by Bradleys Estate Agents

Individual Branch Awards

Callington, PL17

Plymouth, PL9

Looe, PL13

Shaldon, TQ14

Paignton, TQ4



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