Bradleys Estate Agents
4.9/5, 8409 reviews
98% recommended
96% sales valuation accuracy
97% sales fee satisfaction
90% lettings valuation accuracy
93% lettings fee satisfaction
Bradleys Estate Agents are the South West's largest independent estate agents with 33 offices covering Devon, Cornwall and Somerset. All of Bradleys offices are linked via a state of the art computer system, with all offices having all properties available at the touch of a button.Bradleys pride themselves in providing ... show more Bradleys Estate Agents are the South West's largest independent estate agents with 33 offices covering Devon, Cornwall and Somerset. All of Bradleys offices are linked via a state of the art computer system, with all offices having all properties available at the touch of a button.

Bradleys pride themselves in providing the complete property service. Not only do they sell and let residential property they have departments for surveys, independent mortgage and financial advice, commercial property, property insurance, auctions as well as land and new homes.

Bradleys also arrange Conveyancing through some of the region's top legal firms.] Bradleys have a designated Customer Services department that is open 7 days a week dealing with enquiries until 10pm when other agents are closed, to further commit themselves to provide the very best customer service.
Bradleys  Estate Agents

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 97% £22,300 £244,000,000
Lettings 90% 93% £280 £2,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
722 9 820 26 3364 41 2910 27 457 33
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“House purchase...”

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Jun 25,2018
Minithumbdown
Ella
By: 'Gary'
Jun 25,2018
0 people found
this helpful
Hello We have recently had the pleasure of dealing with the team regarding a property in Bucklawren Road, all the staff were extremely helpful, knowledgeable and understanding when we contacted them. I would recommend Bradley's to anyone who was considering a purchase in Cornwall. Thank ...
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“Good for letting property...”

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Jun 25,2018
Minithumbup
By: 'Dogwalker'
Jun 25,2018
0 people found
this helpful
Bradley's Saltash office have been managing a property for my daughter and me for a few years now and have always been very helpful when problems arise, as they inevitably do. We recently had a few months with no tenant but Bradley's have now found ...
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Comment on agent fees
The level of fees seems comparable with other agents in the area, and the level of service is good.
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“Always kept me up to date...”

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Jun 22,2018
Minithumbup
Jeannette
By: 'Freind'
Jun 22,2018
0 people found
this helpful
Nothing was too much trouble , always polite and helpful and kept us updated. Seemed very knowledgable in the current market place and professional....
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Comment on agent fees
Good
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“Property Purchase...”

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Jun 22,2018
Minithumbup
By: 'Dave'
Jun 22,2018
1 people found
this helpful
Both Verity and Lorraine were very helpful and friendly. They didn't hurry or rush us even though they were probably extremely busy....
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N/A
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“Trouble free experience...”

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Jun 21,2018
Minithumbup
Sam
By: 'John'
Jun 21,2018
0 people found
this helpful
From the visit by Samantha to value our property and set out clearly and concisely the services offered by Bradley's, right through to the speedy sale we could not fault the enthusiastic team. Contact with the office was excellent with us being informed, in a ...
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Comment on agent fees
Reasonable
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“Friendly, efficient and always on the ball!...”

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Jun 21,2018
Minithumbup
By: 'Sarah'
Jun 21,2018
0 people found
this helpful
I thoroughly recommend Ann, Nick and Jason in the Pz office. They always bend over backwards to help in any way they can. I felt I could call in with any worry or problem relating to the buying/selling process incl. solicitors & mortgage enquiries, and ...
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Comment on agent fees
I always think agents fees are high, but I honestly felt that with all three members of staff I had value for money.
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“Excellent service...”

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Jun 20,2018
Minithumbup
By: 'Nicola'
Jun 20,2018
0 people found
this helpful
Having been let down on a previous sale with another agent who was far from acceptable, Katie and her team were extremely diligent and kept us informed at all times, with answering our enquiries and getting back to us always within 24hrs and often the ...
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Comment on agent fees
reasonable
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“Fabulous Office...”

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Jun 20,2018
Minithumbup
Ally
By: 'PK'
Jun 20,2018
0 people found
this helpful
I would like to say that I find the ladies in the Shaldon office most helpful and obliging, and when you ask anything of them nothing is too much trouble. I go in the office regularly and there is always a smile. Ally has been ...
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Comment on agent fees
Most competitive
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“Excellent Service...”

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Jun 19,2018
Minithumbup
Sam
By: 'Melanie'
Jun 19,2018
0 people found
this helpful
Angela Hunsdon was very professional and we felt confident leaving her with a key in order that she could take around prospective buyers whilst we were out at work. She also provided us with useful feedback and helped us in our forward purchase in the ...
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Comment on agent fees
The fees charged are not too far away from most other agents fees, however we had been with a different agent previously who couldn't sell our house so all in all it was worth the money.
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“Excellent, friendly, professional...”

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Jun 19,2018
Minithumbup
Matt
By: 'Jonathan'
Jun 19,2018
0 people found
this helpful
Bradleys were very professional, without sacrificing their natural friendliness. They maintained a good humour despite a long and difficult sale process. Karen (chasing) kept us informed throughout....
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n/a
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“Good customer service...”

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Jun 19,2018
Minithumbup
By: 'Joyce'
Jun 19,2018
0 people found
this helpful
We found all the staff to be welcoming every time we paid a visit. Sam was very caring about the vendor's property which we appreciated. He answered all our questions and always called back. Nothing was too much trouble. We love our new home...
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“Overall good...”

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Jun 18,2018
Minithumbup
Iain
By: 'LG'
Jun 18,2018
0 people found
this helpful
Overall, my experience with Bradleys was good. Occasionally there were complications and I felt sometimes that things were being miscommunicated, and instead of going directly to my solicitor it was coming to me, but I understand that the staff were working hard to get me ...
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“Above and Beyond...”

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Jun 18,2018
Minithumbup
Ally
By: 'Brent'
Jun 18,2018
0 people found
this helpful
I've experienced many Estate agencies and I have to say that this branch is the best I have experienced. They really went above and beyond to help us find a new home. Their branch has very friendly staff who made us feel valued as tenants ...
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Comment on agent fees
Good
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“House purchase...”

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Jun 17,2018
Minithumbup
Fiona
By: 'Ronnie'
Jun 17,2018
0 people found
this helpful
All staff with whom we dealt with were very helpful. They answered all questions and queries and were accomodating . Kept us informed throughout process...
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“Top notch service...”

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Jun 16,2018
Minithumbup
Iain
By: 'Ryan'
Jun 16,2018
0 people found
this helpful
From the start of our tenancy to buying the house we were renting nothing was to much for Bradleys. Ian reasured us and guided us through the process of buying, time scales and gave proffesional advice were needed. Can niot thank you enought...
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Comment on agent fees
Fees are found to be average within the surrounding area.
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“Bradley's, Saltash highly motivated team succeeded where other agents failed....”

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Jun 15,2018
Minithumbup
Matt
By: 'JBG,'
Jun 15,2018
0 people found
this helpful
Both properties sold at good market prices. Professional, friendly with excellent on going communication as the sales progressed to completion. Absolutely recommended, our first choice agent should we buy or sell again in the future....
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Comment on agent fees
Good value for quality service
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“Bradleys Shaldon...”

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Jun 15,2018
Minithumbup
Ally
By: 'David'
Jun 15,2018
0 people found
this helpful
I have worked with Katherine and her team for the past 6 years for the purchase and on-going letting of two properties. The service received has been exemplary throughout, their local knowledge unrivalled and they are a pleasure to work with....
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By: Katherine Edwards
Jun 16, 2018
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It's been our pleasure to be of help and we are very happy to hear you are happy with the service we provide. Our team here in Shaldon are keen to keep up the good work looking after your properties. ...

“Bradleys Estate Agents have been helpful throughout selling process....”

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Jun 15,2018
Minithumbup
By: 'Ann'
Jun 15,2018
1 people found
this helpful
Buckfastleigh, Bradleys Estate Agent's staff have been helpful and polite throughout the selling process of our house. The eventual agreed sale was managed professionally and smoothly....
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Comment on agent fees
As expected.
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“House Sale...”

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Jun 14,2018
Minithumbup
Emma
By: 'Mary'
Jun 14,2018
0 people found
this helpful
We are very happy with the level of service and advice we have received from both Emma and Tracey and all the staff at The Plymstock Branch of Bradleys. Communication and attention to details have been excellent at all times and nothing has been too ...
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Comment on agent fees
Feel that the fees are fair compared to other agents.
Was this helpful? Yes
By: Emma Hurrell
Jun 15, 2018
View all comments (1)
It's been a pleasure to make this process as stress free and simple as possible for you all, we are very pleased that you have been happy with the service. ...

“Great team...”

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Jun 14,2018
Minithumbup
Darbo
By: 'Lucas'
Jun 14,2018
2 people found
this helpful
Big thank you to the team at Newton Abbot, what should have been a very straight forward move in became very challenging due to person reasons, I felt the team adapted well to the situation, kind friendly and understanding. I appreciate a lot of work ...
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“Georgia was really kind and helpful.nothing was too much trouble for her....”

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Jun 14,2018
Minithumbup
Nick
By: 'Rich'
Jun 14,2018
0 people found
this helpful
We met georgie in the office and her cheerful positive attitude was a credit to her. She showed us a property which we were very keen to view. We had a viewing the same day and put an offer in. Throughout the six weeks through ...
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Comment on agent fees
We bought through Bradleys
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“All round good experience...”

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Jun 14,2018
Minithumbup
By: 'Peter'
Jun 14,2018
1 people found
this helpful
Jodi worked hard to keep us up to date with any developments as the process went through. There was a good personal touch which i think is important in this line of business. Pleased....
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Comment on agent fees
N/A
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By: Jodi Thomas
Jun 14, 2018
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Thank you for your kind comments. Wishing you all the best for the future. ...

“Property sale...”

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Jun 14,2018
Minithumbup
Karen
By: 'A'
Jun 14,2018
1 people found
this helpful
The Buckfastleigh team, including Rebecca, has been extremely helpful and supportive throughout this lengthy and at times difficult sale process. They continually chased on our behalf to make sure that all parties were kept up to the mark. We are very grateful to them for ...
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Comment on agent fees
Quite acceptable
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“Bradley's Plymouth MannameadBradleys in Mannamead provided an excellent...”

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Jun 14,2018
Minithumbup
Iain
By: 'Pat'
Jun 14,2018
0 people found
this helpful
Bradley's at Plymouth Mannamead provided an excellent service. They have sold 3 of my properties in the last twelve months. They were efficient and always helpful...
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Comment on agent fees
Good
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“Excellent Service...”

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Jun 13,2018
Minithumbup
By: 'Robert'
Jun 13,2018
1 people found
this helpful
Stuart Copeland has been so helpful, nothing is to much trouble. Top marks for the service he gives, such a nice guy and a very professional. Will certainly be contacting Stuart for any future deals....
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Comment on agent fees
very good
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“Renting a New Flat...”

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Jun 13,2018
Minithumbup
By: 'Kristina'
Jun 13,2018
0 people found
this helpful
Bradleys are so lovely and are very helpful. They'll always direct you to the right people and help you if you have any questions, which was good for me and my partner since we are young and, while it wasn't the first time we rented, ...
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Comment on agent fees
They’re good, pretty much the same as a lot of other places. Better because they’re all one-off charges, though.
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“A job well done...”

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Jun 13,2018
Minithumbup
By: 'Jean'
Jun 13,2018
0 people found
this helpful
This has been an easier process than we expected. We cannot single out any particular member of staff because at different times we have received helpful and friendly guidance from all of them. They are a professional and dedicated team of nice people....
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Comment on agent fees
If we hadn't been happy with the fees we wouldn't have chosen them.
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“Well done...”

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Jun 13,2018
Minithumbup
Claire
By: 'Ness'
Jun 13,2018
2 people found
this helpful
Great communication from beginning to end from all members of staff.if we had any problems they were always happy to help....
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Comment on agent fees
Good
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“Going the extra mile....”

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Jun 13,2018
Minithumbup
Claire
By: 'Kate'
Jun 13,2018
5 people found
this helpful
Making a big lifestyle change can be very challenging and this house move certainly was just that. I have to say I can't quite believe the service we've had from James and his team and both my husband and I feel they have definitely gone ...
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N/A
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“Purchased Property through Bradleys - Fabulous Service...”

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Jun 13,2018
Minithumbup
Julie
By: 'Derek'
Jun 13,2018
0 people found
this helpful
The service received from Julie Malec throughout our whole purchase transaction was exemplary. Julie was always friendly, enthusiastic and always prepared to give us as much time as we needed for viewings. Julie was happy to contact the sellers to obtain further information for us ...
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Comment on agent fees
We purchased through Bradleys, thus did not pay them any fees
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:


Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP
Last updated at 4:39 PM 13/07/2012 by AllAgents

Awards won by Bradleys Estate Agents

Regional Awards won by Bradleys Estate Agents

Individual Branch Awards

Callington, PL17

Plymouth, PL9

Looe, PL13

Shaldon, TQ14

Paignton, TQ4



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Bradleys Estate Agents