Bradleys Estate Agents
4.9/5, 8409 reviews
98% recommended
96% sales valuation accuracy
97% sales fee satisfaction
90% lettings valuation accuracy
93% lettings fee satisfaction
Bradleys Estate Agents are the South West's largest independent estate agents with 33 offices covering Devon, Cornwall and Somerset. All of Bradleys offices are linked via a state of the art computer system, with all offices having all properties available at the touch of a button.Bradleys pride themselves in providing ... show more Bradleys Estate Agents are the South West's largest independent estate agents with 33 offices covering Devon, Cornwall and Somerset. All of Bradleys offices are linked via a state of the art computer system, with all offices having all properties available at the touch of a button.

Bradleys pride themselves in providing the complete property service. Not only do they sell and let residential property they have departments for surveys, independent mortgage and financial advice, commercial property, property insurance, auctions as well as land and new homes.

Bradleys also arrange Conveyancing through some of the region's top legal firms.] Bradleys have a designated Customer Services department that is open 7 days a week dealing with enquiries until 10pm when other agents are closed, to further commit themselves to provide the very best customer service.
Bradleys Estate Agents

Latest Reviews

 View all Reviews 8409
25th Nov 2024
reviewed by 'Dave & Liz C'
“Just sold our home through Bradley’s in Taunton, professionally supported and helped by Josh, Freya and Clare. What a ......”
31st Jan 2024
reviewed by 'Hollisgreen Enterprises'
“The whole team involved in the online auction of 2 flats were fantastic and we were delighted with the results....”
29th Dec 2023
reviewed by 'Karen & Steve'
“Our experience with Bradleys Estate Agents St Thomas branch has been very good and I would like to thank them ......”
2nd Nov 2023
reviewed by 'Paul'
“My partner had an appointment booked to view a house and would have to travel over 300 miles and book a ......”
21st Aug 2023
reviewed by 'Pamela'
“The team at Honiton were extremely helpful, friendly and professional went above and beyond our expectations in the complicated purchase ......”
15th Aug 2023
reviewed by 'Kim Mardel'
“I would highly recommend Ash and the Financial services team in Exmouth. Ash is patient, kind, fast acting, super helpful ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 97% £22,300 £244,000,000
Lettings 90% 93% £280 £2,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
722 9 820 26 3364 41 2910 27 457 33
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Bradleys Estate Agents Branches (view all 34)
Bovey Tracey, TQ13
Bradleys Online, EX8
Brixham, TQ5
Buckfastleigh, TQ11
Budleigh Salterton, EX9
Callington, PL17
Camborne, TR14
Crediton, EX17

“Prompt and efficient service...”

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Jul 17,2018
Minithumbup
By: 'Nicki'
Jul 17,2018
0 people found
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We have received a prompt and efficient service, followed by excellent advise for our son whilst purchasing a property with our son...
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“First class service....”

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Jul 17,2018
Minithumbup
By: 'BB'
Jul 17,2018
3 people found
this helpful
I have dealt with Darbo, Sally and Peter and all have been professional and excellent at communicating with me on a very regular basis. I have sold my property because of Peter who got on to it after a sale fell through and then chased ...
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Comment on agent fees
Fees are appropriate.
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“Bradleys recommended by us...”

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Jul 16,2018
Minithumbup
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Sam
By: 'Sally'
Jul 16,2018
0 people found
this helpful
Initial visits by Sam to property conducted in a competent, friendly and professional manner with subsequent prompt realistic property description and valuation. Visits with clients then conducted by Josh and Angela with plenty of notice, and with tact and charm. Immediately followed by helpful feedback....
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Reasonable
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“Above & Beyond Service....”

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Jul 16,2018
Minithumbup
By: 'The'
Jul 16,2018
1 people found
this helpful
We recently Purchased through Bradley's Estate Agents, Caitlin went above and beyond. Proving to be a true asset to us and I know for the Vendors to. Nothing was to much trouble. As a result of the service given by Caitlin, we went on to ...
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“Brilliant staff...”

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Jul 13,2018
Minithumbup
By: 'Samantha'
Jul 13,2018
0 people found
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From start to finish the staff at Bradley's have been absolutely superb at handling the purchase of my property. Knowing a lot of the local agents in Taunton I was relieved that the house I had chosen to buy was on the market with Bradley's ...
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By: Jodi Thomas
Jul 13, 2018
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Thank you Samantha for your lovely comments. We hope you will be very happy in your new home. ...

“Sublime....”

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Jul 13,2018
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Lisa
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Fiona
By: 'Peter'
Jul 13,2018
0 people found
this helpful
We had previously withdrawn from a purchase owing to the less than true statements by the Agent - East of Exe - and the Vendor . So when this purchase appeared to be stalling due to a Vendor not sticking to the agreed time scale we ...
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Comment on agent fees
I thought " a bag of fudge " was a well earned recompense.
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“Brilliant service...”

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Jul 13,2018
Minithumbup
By: 'Greg'
Jul 13,2018
9 people found
this helpful
Robin, Davina and the whole team were unfailingly helpful at an extremely stressful time, following the death of my mother. When I was selling the property, their advice was always appropriate, they were enthusiastic, and they always went the extra mile. I live in the ...
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“Sale & Purchase...”

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Jul 13,2018
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Julie
By: 'Annette'
Jul 13,2018
0 people found
this helpful
Bradleys recently sold my house in an efficient, positive and reliable manner as well as the purchasing of the property i moved into. They were competent at tying up loose ends on both properties for a mutual completion date....
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Comment on agent fees
Average
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“Stressful, but girls done as much as possible to alleviate it....”

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Jul 13,2018
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Julie
By: 'Olive'
Jul 13,2018
0 people found
this helpful
Both Julie and Katherine did have to work very hard to try and get the chain to exchange and completion. It was very difficult with lots of problems along the way, mainly down to a solicitor further down the chain....
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Comment on agent fees
Reasonable
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“Special Thanks...”

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Jul 13,2018
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Julie
By: 'Mrs'
Jul 13,2018
0 people found
this helpful
I have been very impressed with the quality of service offered by Julie, Katherine and the team in Shaldon. Julie took my cottage on the market and a sale was swiftly agreed. I also purchased a flat in the village through the Shaldon Office, again ...
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“Excellent...”

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Jul 12,2018
Minithumbup
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Julie
By: 'Richard'
Jul 12,2018
0 people found
this helpful
Professional, proactive and positive with good communication skills. Messages were always passed on and followed through. The team in the Shaldon office have a can do approach, which keeps the process moving. In our case it was quite a complicated chain that was well managed ...
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“Number 12...”

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Jul 12,2018
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Julie
By: 'Goode's'
Jul 12,2018
0 people found
this helpful
Not the first time we have been involved with Bradleys The support and help is still excellent Communication between parties is really important and this has been great Thank you...
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Comment on agent fees
reasonable
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“Efficient and personal service...”

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Jul 12,2018
Minithumbup
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Jeannette
By: 'Dave'
Jul 12,2018
0 people found
this helpful
An easy company to do business with. All staff I dealt with both in the office and on the phone were professional, positive and helpful. The property was as described and the application process straightforward. Jeanette added the personal touch which was much appreciated....
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Comment on agent fees
The fees charged are similar to other local agents.
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“Excellent service...”

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Jul 12,2018
Minithumbup
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Julie
By: 'Phil'
Jul 12,2018
0 people found
this helpful
The customer service was excellent from all of the ladies working in the Shaldon office ensuring close liaison between all involved to ensure a smooth move....
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N/A
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“Great service...”

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Jul 12,2018
Minithumbup
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Jeannette
By: 'Dawn'
Jul 12,2018
0 people found
this helpful
It has been a pleasure dealing with Bradley's throughout, especially Jeanette. I would be very happy to rent a property through Bradley's in the future....
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Comment on agent fees
Fees seem to be comparable to other agents
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“Quality sale...”

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Jul 11,2018
Minithumbup
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Sam
By: 'NORTON'
Jul 11,2018
0 people found
this helpful
A quality service from start to finish, which was a short period too! The whole team were very professional, efficient but relaxed and friendly. I will be using these guys again!...
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Comment on agent fees
More than happy with the fees
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“Excellent in every way....”

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Jul 11,2018
Minithumbup
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Tracy
By: 'Leida'
Jul 11,2018
0 people found
this helpful
Absolutely lovely bunch of people, honest approachable and kept us informed every step of the way. Nothing was too much trouble. If we ever buy/sell again we will use Bradleys, no doubt about it....
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N/a
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“sam elias...”

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Jul 11,2018
Minithumbup
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Sam
By: 'steve'
Jul 11,2018
0 people found
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she was amazing kept us well informed at all times we felt that we were her only client, she is just the best agent in the area...
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average
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“Friendly service...”

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Jul 10,2018
Minithumbup
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Kelly
By: 'Pam'
Jul 10,2018
0 people found
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I was impressed with the very friendly and approachable service from the staff at Bradleys in Mutley Plain. In addition the service provided was very good efficient. The team sold my property for the price I wanted....
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Comment on agent fees
Fair
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“16 Lethbridge...”

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Jul 10,2018
Minithumbup
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Darbo
By: 'Laura'
Jul 10,2018
1 people found
this helpful
Good service, although fees are a lot as is most estate agents and felt like we have had to do a lot of chasing to see if stuff has come through or not...
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“Reliable and quick....”

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Jul 10,2018
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Jeannette
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Karen
By: 'Emma'
Jul 10,2018
0 people found
this helpful
Very helpful and responds quickly with any queries. With a baby, I was well looked after and Jeanette found a property for us which was perfect....
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Comment on agent fees
Fees aren't too expensive
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“Great service...”

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Jul 10,2018
Minithumbup
By: 'Ed'
Jul 10,2018
0 people found
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Excellent and friendly service from all the staff when purchasing our property. We were kept upto date with the proceedings and phone calls were always returned when requested....
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Not applicable
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“Professional and well managed sale....”

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Jul 09,2018
Minithumbup
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Karen
By: 'RS'
Jul 09,2018
0 people found
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Professional and well managed sale by Jon and Karen through every step of the transaction from initial contact to completion of the sale....
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“Rude and useless...”

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Jul 09,2018
Minithumbdown
By: 'Ex-'
Jul 09,2018
0 people found
this helpful
After moving into a new property, I was told I'd receive an email from Bradleys to clarify details of the property. I received nothing. Upon reflection, i had previously received an email but I was told there would be more. So I came back into ...
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Comment on agent fees
I have definitely paid the agency too much for the bare minimum service I have been provided.
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By: Kai Logan
Jul 17, 2018
View all comments (1)
Thank you for taking the time to write a review as we take customer service extremely seriously and so allows us the opportunity to look into matters further and see where we can improve. Having looked into this in detail, it appears there aren't any obvious issues other than maybe some misunderstanding. The email you didn't receive was sent to the same email as previous ones you did, the local office then found it and showed it to you. The staff member you refer to suggested there were two ap ...

“Amazing Bradleys...”

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Jul 09,2018
Minithumbup
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Martin
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Sharon
By: 'Heather'
Jul 09,2018
0 people found
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Martin Sharon and Kathy. Absolutely amazing people, who are so dedicated to their job. Always with smiles, always positive They could not have done anymore for us. After being with another estate agents and no viewings we tried Bradleys, within 24hours we had viewings,and ...
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Comment on agent fees
The fees I thought were good.And slightly cheaper than other estate agents we looked at, at the time of sale.
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“Amazing and friendly service for first time renters....”

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Jul 09,2018
Minithumbup
By: 'Jake'
Jul 09,2018
0 people found
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Johnathan helped out with every aspect of our move! From helping me to take the measurements of each room to advising us on how to get the most of the property. Jonathan was professional and charming, he didn't just make the move easy, he made ...
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Comment on agent fees
Good
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“Purchase of a new property....”

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Jul 09,2018
Minithumbup
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Cathy
By: 'Laurel'
Jul 09,2018
0 people found
this helpful
Cathy is both professional and knowledgeable, with an especially welcoming manner; it is lovely to find these attributes in the person who is helping you with such a major purchase. She made time to meet me when she is obviously hard pressed to meet all ...
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Comment on agent fees
Fair fees for a job well executed.
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“Excellent...”

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Jul 09,2018
Minithumbup
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Robin
By: 'Lisa'
Jul 09,2018
0 people found
this helpful
Robin's service was excellent from start to finish and made the whole process of buying this property an absolute pleasure. I honestly couldn't fault him. Professional at every interaction, quick to answer emails or return calls, always delivering an answer promptly when finding out something ...
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N/A
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“A professional service...”

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Jul 09,2018
Minithumbup
By: 'Paul'
Jul 09,2018
1 people found
this helpful
WE FOUND THE WHOLE TEAM AT HELSTON VERY KNOWLEDGEABLE,EFFICIENT AND HELPFUL.THEY ARRANGED ALL THE VIEWINGS IN GOOD TIME.ATTENDING EACH VIEWING WITH A PROFESSIONAL APPROACH AND KEEPING US INFORMED ON ANY RELEVANT FEEDBACK...
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Comment on agent fees
Good
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“professional team...”

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Jul 09,2018
Minithumbup
By: 'jamie'
Jul 09,2018
0 people found
this helpful
I had contact with all three team members and all were professional and friendly and reliable. After eight months with another local estate agent, Bradleys were much more proactive in selling my property and achieved a satisfactory offer in two months. Well done and highly ...
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Comment on agent fees
Average for a high street agent
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:


Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP
Last updated at 4:39 PM 13/07/2012 by AllAgents

Awards won by Bradleys Estate Agents

Regional Awards won by Bradleys Estate Agents

Individual Branch Awards

Callington, PL17

Plymouth, PL9

Looe, PL13

Shaldon, TQ14

Paignton, TQ4



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