Bradleys Estate Agents
4.9/5, 8409 reviews
98% recommended
96% sales valuation accuracy
97% sales fee satisfaction
90% lettings valuation accuracy
93% lettings fee satisfaction
Bradleys Estate Agents are the South West's largest independent estate agents with 33 offices covering Devon, Cornwall and Somerset. All of Bradleys offices are linked via a state of the art computer system, with all offices having all properties available at the touch of a button.Bradleys pride themselves in providing ... show more Bradleys Estate Agents are the South West's largest independent estate agents with 33 offices covering Devon, Cornwall and Somerset. All of Bradleys offices are linked via a state of the art computer system, with all offices having all properties available at the touch of a button.

Bradleys pride themselves in providing the complete property service. Not only do they sell and let residential property they have departments for surveys, independent mortgage and financial advice, commercial property, property insurance, auctions as well as land and new homes.

Bradleys also arrange Conveyancing through some of the region's top legal firms.] Bradleys have a designated Customer Services department that is open 7 days a week dealing with enquiries until 10pm when other agents are closed, to further commit themselves to provide the very best customer service.
Bradleys  Estate Agents

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 97% £22,300 £244,000,000
Lettings 90% 93% £280 £2,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
722 9 820 26 3364 41 2910 27 457 33
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“communication & chasing sales...”

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Aug 02,2018
Minithumbup
Sam
By: 'Alex'
Aug 02,2018
0 people found
this helpful
Bradley's were great at communication through out the sale. They seem to really care and keep pushing to secure the sale. This is the 2nd property this year Bradley's have sold for me. I Would recommend them any day....
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Good
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“Helpful and Professional...”

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Aug 01,2018
Minithumbup
Emma
By: 'Jan'
Aug 01,2018
0 people found
this helpful
Tracy, Emma and their colleagues in the office were always very helpful. They explained the process of house selling very well. The communicated well and gave good feedback on house viewings. They were a pleasure to work with and always professional....
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Comment on agent fees
I felt fees were reasonable
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By: Emma Hurrell
Aug 03, 2018
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Your very welcome Jan, you were a pleasure to work with :) ...

“First time buyer...”

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Aug 01,2018
Minithumbup
Iain
Chris
By: 'Shamal'
Aug 01,2018
0 people found
this helpful
I am firsttime buyer Very happy with the service received from both Ian Christie and Chris Pascoe both very paition and extremely helpful, I definitely recommend these guys :)...
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“A personal service...”

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Aug 01,2018
Minithumbup
Fiona
By: 'Aileen'
Aug 01,2018
0 people found
this helpful
The Exmouth team were both friendly and professional seeing me through the sale of my flat in Exmouth. They offer a truly personal service and their local knowledge sets them way above other Exmouth agents. Fiona and Lorna were both so bright and efficient, both ...
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“Excellent service , any questions were quickly answered and sale went through with no problems....”

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Aug 01,2018
Minithumbup
Robin
By: 'Phil'
Aug 01,2018
0 people found
this helpful
A very good service, very helpful and polite. I felt confident of the service provided and was not disappointed. Quick sale was a big bonus. Would highly recommend them....
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Comment on agent fees
Good value
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“Great thus far...”

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Jul 31,2018
Minithumbup
Fiona
By: 'Megan'
Jul 31,2018
0 people found
this helpful
Myself and my partner have moved from the Midlands and saw Elizabeth upon a house viewing. She was very attentive to us and our needs and even arranged a further appointment for us on the same day which turned out to be the perfect property. ...
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Comment on agent fees
Average
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“Excellent service...”

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Jul 31,2018
Minithumbup
Fiona
By: 'Lynne'
Jul 31,2018
0 people found
this helpful
We met Lorna on a viewing of a property and she offered to come and value our property. We were so impressed with her manner and professionalism that we instructed the agency to sell our house. Lorna gave us sound advice which has really helped ...
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Comment on agent fees
the fees are fair for the service provided.
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“Excellent...”

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Jul 31,2018
Minithumbup
By: 'Mrs'
Jul 31,2018
0 people found
this helpful
All staff at the Cowick St Branch are fantastic nothing too much trouble I would definitely recommend them cannot thank them enough for all their hard work on my behalf.....
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Comment on agent fees
Good
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“All staff on the ball...”

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Jul 30,2018
Minithumbup
By: 'Tracy'
Jul 30,2018
1 people found
this helpful
Friendly and approachable, keeping you informed with updates - don't go to ground like some agents when there are difficult situations that need to be dealt with. If only one criticism the office needs more staff as calls weren't always answered - but not the ...
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Comment on agent fees
Average for High street agents.
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“Professional and Supportive Estate Agent...”

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Jul 30,2018
Minithumbup
Kris
By: 'Peter'
Jul 30,2018
0 people found
this helpful
This is the second time that I have had the pleasure of working with this estate agent. Friendly, very professional and supportive. They set a high bar for others to follow. My sale went through some difficult phases and Kris, supported by his team, Donna ...
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Comment on agent fees
Reasonable fees - in line with expectations.
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“Absolute shambles...”

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Jul 30,2018
Minithumbdown
By: 'Kerri'
Jul 30,2018
0 people found
this helpful
I would not touch this company with a barge pole. I was interested in purchasing a property that was on their auction. Martin called me and I put and offer in on Friday evening and was told the vendor had accepted my offer property was ...
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Comment on agent fees
Extortionate
Was this helpful? Yes
By: Chris Baxter
Jul 31, 2018
View all comments (1)
I am sorry to hear about your experience with our online auction service. I understand that belatedly a much higher offer was made in between processing the sale which by law we have to bring to our clients attention. On this occasion the vendor was mindful to accept the higher offer. I understand that your deposit monies have now been returned to your bank. Please let me know if this not the case. You can email me at [email protected] ...

“Very quick sale...”

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Jul 29,2018
Minithumbup
Robin
By: 'Simon'
Jul 29,2018
2 people found
this helpful
Very friendly and helpful estate agents. Robin promised a quick sale and certainly delivered. The whole team were very informative at every stage of the sale and were more then happy to assist with additional support with the solicitors....
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Comment on agent fees
Fees were good.
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“Positive & helpful...”

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Jul 28,2018
Minithumbup
Cathy
By: 'Mark'
Jul 28,2018
0 people found
this helpful
Cathy clearly has the ability to listen & deal positively to queries. A huge work ethic, if she says she'll get back to you she does. There is a tendancy to regard all Estate Agents as the same, gladly Cathy is not that type , she does ...
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“Excellent Service...”

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Jul 27,2018
Minithumbup
Karen
By: 'Gary'
Jul 27,2018
0 people found
this helpful
Karen Griffiths offered an excellent service not only to her vendors but also to myself during the some what protracted negotiations of my flat purchase. When a freeholder becomes involved trouble normally ensues, however Karen showed a tenacious attitude throughout which ultimately led to the ...
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n/a
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“Great professional service...”

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Jul 27,2018
Minithumbup
Robin
Cathy
By: 'GG'
Jul 27,2018
0 people found
this helpful
Very capable and efficient team. Good communication and negotiating. Would recommend to anyone. Very happy with the excellent service they offer at sensible rates. I would definitely use them again....
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Comment on agent fees
Good, sensible rate compared with some very high fees with rival estate agents who think they’re a cut above but really they just charge more for the same service.
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“Flat sale...”

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Jul 27,2018
Minithumbup
Robin
By: 'Jim'
Jul 27,2018
0 people found
this helpful
We were very happy with the recent sale of our flat by Bradley's, their experience and expertise made for a quick and seamless sale....
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Comment on agent fees
Agents fees were reasonable
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“Flamingo Cottage...”

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Jul 27,2018
Minithumbup
By: 'The'
Jul 27,2018
0 people found
this helpful
We cannot thank the team at Bradleys enough for their work in helping us find our perfect home in Looe. We have been travelling down in our spare time for the last few years waiting for the right property. You never ran out of patience ...
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“Dedicated...”

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Jul 27,2018
Minithumbup
Sian
Martin
By: 'Toms'
Jul 27,2018
1 people found
this helpful
Nothing too much trouble, the most helpful we have ever experienced. Would not hesitate to recommend to anyone. as indeed we have....
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Comment on agent fees
Very reasonable
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“Professional and great customer experience...”

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Jul 27,2018
Minithumbup
By: 'Cornel'
Jul 27,2018
0 people found
this helpful
We viewed a few properties before finding our current home under the care of Bradleys. They were professional and focused on our needs. The service was without any hiccups and they let us know we could call them without hesitation. Beverley Hopkins, Natalie Cook and ...
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Comment on agent fees
Agent fees are part of the process so not much to comment on here as I have no real experience if they differ between agencies.
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“Very professional but friendly...”

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Jul 27,2018
Minithumbup
Davina
By: 'Mr'
Jul 27,2018
7 people found
this helpful
Davina and team were very professional but also friendly and very helpful in selling the property for us, we didn't have to worry....
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Comment on agent fees
Value for money as we live a good distance away and they managed everything for us.
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“Jon's professionalism...”

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Jul 27,2018
Minithumbup
Matt
By: 'Me'
Jul 27,2018
0 people found
this helpful
Jon has gone above and beyond for my family & I during purchasing a home from Bradley's estate agent. Can't recommend him & his staff enough. If we ever sell in the future Jon will be my first call to represent our property. Very professional & always on ...
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“Efficient, friendly and always helpful...”

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Jul 27,2018
Minithumbup
Karen
By: 'Nicky'
Jul 27,2018
0 people found
this helpful
Sharon, Karen,Sam and Lewis have been amazing during the whole process of my purchase, which as we all know can be stressful. They have been so efficient and have never left me waiting on anything. I was kept up to date as the purchase ...
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Comment on agent fees
N/a
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“Great Service!...”

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Jul 26,2018
Minithumbup
By: 'Theresa'
Jul 26,2018
0 people found
this helpful
Both David and Sam were professional and friendly, helped me get the price I wanted for my property .. and it is sold within two weeks. Great job!...
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Comment on agent fees
Good.
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“Purchase experience...”

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Jul 26,2018
Minithumbup
Sharon
Martin
By: 'Mr'
Jul 26,2018
0 people found
this helpful
Absolutely amazing from start to finish, I can not praise them enough. Martin was extremely helpful and went above and beyond on the first viewing of the property and worked late to make sure we could both view the property and put an offer in. ...
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“Helpful and efficient...”

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Jul 26,2018
Minithumbup
By: 'Sarah'
Jul 26,2018
0 people found
this helpful
David has been great. He's kept me up to date with the process of buying a home and made my first experience run smoothly....
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“Really helpful...”

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Jul 26,2018
Minithumbup
By: 'Kieran'
Jul 26,2018
0 people found
this helpful
Really helpful service when viewing and signing for a property. Advice and information given was excellent and would highly recommend!...
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“Efficient and Easy...”

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Jul 26,2018
Minithumbup
Kris
By: 'Rory'
Jul 26,2018
0 people found
this helpful
Kris was very good at communicating, and managed the relationship between buyer and seller extremely well. He gave us confidence that we were getting a clear picture of where the parties stood, and how matters could progress. Donna was always on hand to cover in ...
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NA
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“Great Service...”

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Jul 25,2018
Minithumbup
Lynn
By: 'Peter'
Jul 25,2018
0 people found
this helpful
Having bought and sold numerous properties over the last few years I am happy to state that the service from Bradley's was exceptional. Lynn and indeed all staff that I had contact with at the Torquay office were very helpful and enthusiastic. Very professional throughout. ...
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Comment on agent fees
Fair.
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“Amazing experience...”

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Jul 25,2018
Minithumbup
By: 'Shaun'
Jul 25,2018
0 people found
this helpful
Kathy really helped me with my decision, she was attentive and informative/ helpful, I couldn't of asked for a better person. Would highly recommend this lady for anyone looking at property, a true professional. Thank you again....
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“Many Thanks...”

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Jul 25,2018
Minithumbup
Sharon
Martin
By: 'Chris'
Jul 25,2018
0 people found
this helpful
Many that's to Sharon and Martin for a very professional service. There advice on pricing the property was spot on and sold on the second visit at the top of the estimate. All in all a very positive experience....
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Comment on agent fees
Competitive
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:


Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP
Last updated at 4:39 PM 13/07/2012 by AllAgents

Awards won by Bradleys Estate Agents

Regional Awards won by Bradleys Estate Agents

Individual Branch Awards

Callington, PL17

Plymouth, PL9

Looe, PL13

Shaldon, TQ14

Paignton, TQ4



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Bradleys Estate Agents