Bradleys Estate Agents
4.9/5, 8409 reviews
98% recommended
96% sales valuation accuracy
97% sales fee satisfaction
90% lettings valuation accuracy
93% lettings fee satisfaction
Bradleys Estate Agents are the South West's largest independent estate agents with 33 offices covering Devon, Cornwall and Somerset. All of Bradleys offices are linked via a state of the art computer system, with all offices having all properties available at the touch of a button.Bradleys pride themselves in providing ... show more Bradleys Estate Agents are the South West's largest independent estate agents with 33 offices covering Devon, Cornwall and Somerset. All of Bradleys offices are linked via a state of the art computer system, with all offices having all properties available at the touch of a button.

Bradleys pride themselves in providing the complete property service. Not only do they sell and let residential property they have departments for surveys, independent mortgage and financial advice, commercial property, property insurance, auctions as well as land and new homes.

Bradleys also arrange Conveyancing through some of the region's top legal firms.] Bradleys have a designated Customer Services department that is open 7 days a week dealing with enquiries until 10pm when other agents are closed, to further commit themselves to provide the very best customer service.
Bradleys Estate Agents

Latest Reviews

 View all Reviews 8409
25th Nov 2024
reviewed by 'Dave & Liz C'
“Just sold our home through Bradley’s in Taunton, professionally supported and helped by Josh, Freya and Clare. What a ......”
31st Jan 2024
reviewed by 'Hollisgreen Enterprises'
“The whole team involved in the online auction of 2 flats were fantastic and we were delighted with the results....”
29th Dec 2023
reviewed by 'Karen & Steve'
“Our experience with Bradleys Estate Agents St Thomas branch has been very good and I would like to thank them ......”
2nd Nov 2023
reviewed by 'Paul'
“My partner had an appointment booked to view a house and would have to travel over 300 miles and book a ......”
21st Aug 2023
reviewed by 'Pamela'
“The team at Honiton were extremely helpful, friendly and professional went above and beyond our expectations in the complicated purchase ......”
15th Aug 2023
reviewed by 'Kim Mardel'
“I would highly recommend Ash and the Financial services team in Exmouth. Ash is patient, kind, fast acting, super helpful ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 97% £22,300 £244,000,000
Lettings 90% 93% £280 £2,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
722 9 820 26 3364 41 2910 27 457 33
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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Bradleys Estate Agents Branches (view all 34)
Bovey Tracey, TQ13
Bradleys Online, EX8
Brixham, TQ5
Buckfastleigh, TQ11
Budleigh Salterton, EX9
Callington, PL17
Camborne, TR14
Crediton, EX17

“Purchase of Buy to let...”

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Aug 31,2018
Minithumbup
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Martin
By: 'Liz'
Aug 31,2018
0 people found
this helpful
Many thanks to Martin at Plympton Branch of Bradleys - very helpful in chasing up solicitors when my purchase stagnated after 8 weeks and got it going again right through to completion....
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Comment on agent fees
No experience of fees as I was purchaser of a house Bradleys was selling.
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“Excellet...”

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Aug 31,2018
Minithumbup
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Nick
By: 'Bev'
Aug 31,2018
0 people found
this helpful
Excellent. professional, friendly service from both Nick and Ben both in person and online. Will definitely recommend them to friends and family Loved the way they went the extra mile - thanks so much...
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Comment on agent fees
Obviously i would have preferred the fees to be less - but the quote i received was competitive with similar agents and the sale occurred in the first week
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“Very happy first time buyer...”

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Aug 31,2018
Minithumbup
By: 'Hannah'
Aug 31,2018
1 people found
this helpful
Everyone I came in to contact with at Bradley's in Buckfastleigh were friendly, helpful and really efficient. They chased things up to keep the whole process moving and kept me informed every step of the way. I used their mortgage advisory service and was reassured ...
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“First Class Service...”

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Aug 31,2018
Minithumbup
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Lisa
By: 'Diana'
Aug 31,2018
0 people found
this helpful
Received a service that was second to none - would unreservedly recommend Bradleys as a first class estate agent. Nothing too much trouble and will always go the extra mile. Thank you for finding my perfect home and for making the purchasing process as seamless ...
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“Excellent...”

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Aug 31,2018
Minithumbup
By: 'Mr'
Aug 31,2018
2 people found
this helpful
We recently used Bradley's to rent out a property. We found Stuart to be very helpful and efficient. Highly satisfied with the professional service we received. Would heartily recommend Bradley's and Stuart especially to anyone....
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Comment on agent fees
Good
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“Super estate agents...”

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Aug 31,2018
Minithumbup
By: 'Kate'
Aug 31,2018
1 people found
this helpful
Bradleys demonstrate best practice for estate agents. Lorna Brooks is not even my agent but she has been absolutely wonderful throughout the whole purchase process. She has kept me informed at all times about the sale. She has gone over and above her duties in ...
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Comment on agent fees
Bradleys are not my agents but they have been more supportive and informative than my agents.
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“Buyer...”

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Aug 31,2018
Minithumbup
By: 'Happy'
Aug 31,2018
1 people found
this helpful
I was very nervous and didn't have a clue what I was doing when buying a house recently but I had been told how great Bradley's was and I was lucky to find the house I wanted with them! Stuart took the stress out of ...
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Comment on agent fees
Not applicable
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“First Time Landlady...”

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Aug 31,2018
Minithumbup
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Claire
By: 'Ally'
Aug 31,2018
3 people found
this helpful
An excellent and efficient service. Good communication along with a friendly and approachable professional service. I highly recommend Bradleys to all....
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Comment on agent fees
A fair cost for a good service
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“Brilliant experience...”

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Aug 31,2018
Minithumbup
By: 'Natalie'
Aug 31,2018
0 people found
this helpful
I had a very pleasant experience renting my first own flat with Bradley's. Tom helped me with all my questions and was always very friendly. He responded quickly to all my emails. Thanks you very much!...
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“Fantastic mortgage/life insurance advisor...”

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Aug 30,2018
Minithumbup
By: 'Outstanding'
Aug 30,2018
0 people found
this helpful
We simply couldn't of done it without Craig. Craig was friendly, reliable and made us feel confident and at ease when applying for our first mortgage. Without his services I'm very confident that we would of chosen something that wasn't suitable for us. He also ...
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Comment on agent fees
Good
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“Fully comprehensive...”

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Aug 30,2018
Minithumbup
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Lynn
By: 'EJL'
Aug 30,2018
0 people found
this helpful
Friendly polite,knowledgeable, most efficient always available and always offered fully comprehensive information nothing was too much trouble,well done...
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Comment on agent fees
Good value in the current market
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“Great service...”

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Aug 30,2018
Minithumbup
By: 'Glen'
Aug 30,2018
2 people found
this helpful
Selling and buying a house at the same time can be daunting and stressful but Bradley's took the stress out of selling our house and offered us loads of advice and help in both the sale of our property and the purchase of our next ...
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Comment on agent fees
Very reasonable fees
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“Very Helpful......”

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Aug 30,2018
Minithumbup
By: 'Tom'
Aug 30,2018
0 people found
this helpful
Been viewing property's for several months and once I found one I liked it was made very easy to go forward with minimal hassle. All details etc that I or she needed was done via email quickly and easily. Also any questions or queries I ...
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Good
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“Quick and professional service...”

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Aug 30,2018
Minithumbup
By: 'KHarry'
Aug 30,2018
0 people found
this helpful
David at Bradley's has been proactive and very quick at helping me find and sort out a house to rent. A quick and professional service. Many thanks....
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Comment on agent fees
Low fees.
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“Stuart...”

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Aug 30,2018
Minithumbup
By: 'Veronica'
Aug 30,2018
2 people found
this helpful
My journey through the selling process has not been an easy one but Stuart has been there, at the end of the phone every step of the way providing help and support. He and the team have listened to my frustrations and worries in a ...
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Comment on agent fees
Initially I thought the fees were a little high, having been used to a percentage fee in the past but for the personal service, help and attention that I have received it has been worth it.
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“Karen...”

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Aug 30,2018
Minithumbup
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Karen
By: 'Lynn'
Aug 30,2018
1 people found
this helpful
Karen was so helpful and professional. Made the arrangement to rent run really smooth and hassle free. Very comfortable in my new home! Thank you BRADLEY'S!!!...
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Comment on agent fees
Seems reasonable!
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“Mr & Mrs P...”

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Aug 30,2018
Minithumbup
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Julie
By: 'Mr'
Aug 30,2018
0 people found
this helpful
We have just sold and also bought a new house in Shaldon. The girls worked very well together to assist us. As a retired Chartered Surveyor working internationally, it is very important to work with people where we totally understand each other. The team had ...
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“Relocating........”

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Aug 30,2018
Minithumbup
By: 'Sue'
Aug 30,2018
1 people found
this helpful
Relocating from Surrey to Somerset we had excellent communication throughout the purchase. Even when things weren't going according to plan I felt Jodie did her utmost to help find solutions. All the staff were always polite and helpful....
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“Brilliant Service...”

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Aug 30,2018
Minithumbup
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Josh
By: 'Clare'
Aug 30,2018
0 people found
this helpful
Josh's service was outstanding couldn't fault it. Always had a smile to greet and nothing was too much trouble. When we lost the first property we liked he had already found us another possible one for us to view even before he called us . He ...
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N/A
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“Katie, Kirsty, and not least Chris were professional , courteous, and incredibly helpful from the start....”

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Aug 29,2018
Minithumbup
By: 'Linda'
Aug 29,2018
0 people found
this helpful
All of the staff at the Cowick Street branch have been terrific right from the start of selling my house , and then not at all phases by my adding an unexpected buying process too. Every step of the way they have been by far the ...
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Comment on agent fees
The fees are pretty standard compared to other agents. I think the % is fair .
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“Professional yet personal...”

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Aug 29,2018
Minithumbup
By: 'Rich'
Aug 29,2018
0 people found
this helpful
Very professional service, quick appointments & informed staff obviously well researched and had answers to all questions plus had relevant paperwork to hand, follow up emails very prompt. It's very refreshing to work with an understanding and organized team ....
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Comment on agent fees
Good
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“RM...”

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Aug 29,2018
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Martin
By: 'RM'
Aug 29,2018
0 people found
this helpful
We had a slightly tricky property to sell, Martin realised the situation and came up with a realistic sales strategy. Bradley's achieved a number of viewings and before long a sale resulted. I felt I could trust them and they would do what was needed ...
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Comment on agent fees
Good value for money
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“very helpful...”

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Aug 29,2018
Minithumbup
By: 'chriis'
Aug 29,2018
0 people found
this helpful
V helpfull. Found time to let me view and survey the house. Thereafter his office was very helpful in completing the sale....
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Comment on agent fees
Conditional auction so all searches were already completed.
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“Great service from start to completion...”

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Aug 29,2018
Minithumbup
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Fiona
By: 'Steve'
Aug 29,2018
0 people found
this helpful
This is my 4th time using Bradleys for buying and selling property, which says it all. Again, they did not disappoint, so thought I must leave a review this time. The whole team are friendly, knowledgeable and helpful, this also includes the financial management team. ...
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Good
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“Stress free...”

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Aug 28,2018
Minithumbup
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Iain
By: 'Chris'
Aug 28,2018
0 people found
this helpful
The staff were friendly and professional in all my dealings with them. They kept me informed about viewings and delivered the results i wanted. An excellent all round service!...
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Good
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“Very happy...”

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Aug 28,2018
Minithumbup
By: 'Nervous'
Aug 28,2018
2 people found
this helpful
The thought of buying a house filled me with dread as I've heard of so many horror stories. I can honestly say my opinion has changed entirely after my recent dealings with Stuart. I was immediately made to feel at ease and not rushed or ...
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Comment on agent fees
Did npt apply as i was the buyer
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“Excellent service...”

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Aug 28,2018
Minithumbup
By: 'Fill'
Aug 28,2018
0 people found
this helpful
Kathy was very helpful in providing us with information on potential properties in the area for us to buy. We found her very helpful and genuinely interested in finding a suitable house for us and our children...
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Comment on agent fees
Very reasonable for the area
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“Personal service...”

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Aug 28,2018
Minithumbup
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Davina
By: 'Jo'
Aug 28,2018
9 people found
this helpful
From start to finish we were impressed with Davina's commitment to selling our property. She took lovely photos and rapidly assessed the selling points of the cottage. She clearly identified the profile of potential buyers and was realistic about promoting the cottage to suitable clients. ...
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Comment on agent fees
Reasonable
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“Good Service...”

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Aug 28,2018
Minithumbup
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Fiona
By: 'Meeting'
Aug 28,2018
0 people found
this helpful
Bradleys always have friendly and informed staff, who provide good service. Its always a pleasure to either phone up go into the office, and issues are generally resolve directly. The service we have received is to be highly recommended !...
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Comment on agent fees
Very acceptable
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“Very disappointed...”

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Aug 28,2018
Minithumbdown
By: 'J'
Aug 28,2018
2 people found
this helpful
I'm sorry I can't recommend Bradley's and am failing to see how they won awards for customer service . I used them to sell my property and their solicitor who were also very disappointing . Happy to take their fee though ....
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By: Julie Hurley
Aug 31, 2018
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I am sorry to hear that you didn't have a particularly good experience on this occasion. I joined the Brixham office at the tail end of the Property exchanging and completing so unfortunately didn't have much involvement in the sale and the progression. The majority of our customers are very happy with our service (as seen in other reviews). I sincerely hope that this wouldn't deter you from using Bradleys again in the future. Kind regards Julie Hurley. Senior Negotiator. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:


Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP
Last updated at 4:39 PM 13/07/2012 by AllAgents

Awards won by Bradleys Estate Agents

Regional Awards won by Bradleys Estate Agents

Individual Branch Awards

Callington, PL17

Plymouth, PL9

Looe, PL13

Shaldon, TQ14

Paignton, TQ4



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