Bradleys Estate Agents
4.9/5, 8409 reviews
98% recommended
96% sales valuation accuracy
97% sales fee satisfaction
90% lettings valuation accuracy
93% lettings fee satisfaction
Bradleys Estate Agents are the South West's largest independent estate agents with 33 offices covering Devon, Cornwall and Somerset. All of Bradleys offices are linked via a state of the art computer system, with all offices having all properties available at the touch of a button.Bradleys pride themselves in providing ... show more Bradleys Estate Agents are the South West's largest independent estate agents with 33 offices covering Devon, Cornwall and Somerset. All of Bradleys offices are linked via a state of the art computer system, with all offices having all properties available at the touch of a button.

Bradleys pride themselves in providing the complete property service. Not only do they sell and let residential property they have departments for surveys, independent mortgage and financial advice, commercial property, property insurance, auctions as well as land and new homes.

Bradleys also arrange Conveyancing through some of the region's top legal firms.] Bradleys have a designated Customer Services department that is open 7 days a week dealing with enquiries until 10pm when other agents are closed, to further commit themselves to provide the very best customer service.
Bradleys  Estate Agents

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 97% £22,300 £244,000,000
Lettings 90% 93% £280 £2,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
722 9 820 26 3364 41 2910 27 457 33
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Excellent and competent service...”

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Oct 09,2018
Minithumbup
Davina
By: 'Matthew'
Oct 09,2018
13 people found
this helpful
Bradleys in Budleigh were efficient and friendly from the start. They gave clear and reasoned advice on the price of our house and how best to market it. Most importantly they were quick to provide feedback from viewings quickly....
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Comment on agent fees
The fees seem comparative to other agents
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“Great service by Bradley's Cowick Street...”

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Oct 09,2018
Minithumbup
By: 'Mr'
Oct 09,2018
0 people found
this helpful
From start to finish Katie Ball handled the purchase of our property professionally and efficiently. She always kept us updated on the progress and went the extra mile to sort things when there were a few hickups along the way. We would definitely use Bradley's ...
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“Excellent...”

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Oct 09,2018
Minithumbup
By: 'Waynus'
Oct 09,2018
0 people found
this helpful
Very good sales team well recommended I will always use them in the future. Sale property quickly. Nothing to much to ask....
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“Professional and diligent...”

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Oct 09,2018
Minithumbup
By: '4'
Oct 09,2018
1 people found
this helpful
From my first meeting with Chole in a rather dingy old house she was very approachable with a cheerful manner. Chole answered questions put to her and took note to contact me if she couldn't at that time. She has assisted with enquires in properties ...
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Comment on agent fees
Good
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“House sale...”

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Oct 08,2018
Minithumbup
By: 'Rachel'
Oct 08,2018
0 people found
this helpful
I have recently sold my home through the Cowick Street branch and from my initial meeting with Kate I knew I was in safe hands. My initial buyer pulled out and both Kate and Kirsty were very proactive in getting me back on the market ...
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Comment on agent fees
The proposed fee I think is too high however I negotiated a more reasonable fee.
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“Five Stars!...”

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Oct 08,2018
Minithumbup
Martin
By: 'JBG'
Oct 08,2018
0 people found
this helpful
Lettings negotiator Martin Durber and his team gave a superb, effective and speedy service. I can warmly recommend their courteous, friendly and efficient explanation of all the legal and financial responsibilities - with an excellent outcome! Photos taken, presentation on the company website and a ...
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Comment on agent fees
Very competitive.
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“Letting & sale of bungalow...”

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Oct 08,2018
Minithumbup
Karen
By: 'A.'
Oct 08,2018
0 people found
this helpful
Over approximately 10 years I have found Bradleys to be good letting agents and they have always been helpful over all the issues which have arisen during that time. The subsequent recent sale of the property was efficiently carried out. I have found no fault at ...
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Comment on agent fees
Good
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“Flat Sale....”

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Oct 07,2018
Minithumbup
Martin
By: 'Ian'
Oct 07,2018
0 people found
this helpful
We had 2 valuations of our flat and were considering its sale when a very pro active Martin Duber introduced a purchaser that was looking for a flat in our development. An acceptable price was agreed and the sale proceeded to an early exchange of contracts ...
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Comment on agent fees
Satisfactory and acceptable fee level.
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“Excellant...”

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Oct 06,2018
Minithumbup
By: 'M.turner'
Oct 06,2018
18 people found
this helpful
Could not be happier with the service louis has provided... so helpful. Kept us up to date. I would defiantly recommend and rate the service...
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“Customer Service Feedback...”

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Oct 06,2018
Minithumbup
By: 'Neil'
Oct 06,2018
0 people found
this helpful
Over the past year I have been on both sides of the 'estate agents' approach to 'Customer Service' through selling or purchasing property, every agent is different. Ben Osborne was very professional and excited about selling homes, first impressions count and Ben impressed us, with ...
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“Thank you...”

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Oct 06,2018
Minithumbup
Emma
By: 'Thank'
Oct 06,2018
0 people found
this helpful
Emma was very thorough and understanding and took our age into consideration when explaining the terms and conditions of sale. She then went on to assist in preparing the house for the all important Open Home day so that the photographs did full justice to ...
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By: Emma Hurrell
Oct 09, 2018
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Thank you for your great review! We are also extremely happy with the success of your open home and how quickly we were able to tie up a sale for you :) ...

“Excellent service from Kathy...”

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Oct 06,2018
Minithumbup
By: 'The'
Oct 06,2018
0 people found
this helpful
Having sold our home up north we were desperate to find a rental property in the area which allowed us to bring our small dog which proved more difficult than we envisaged. Kathy found us a property and although the letting said no pets she ...
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Comment on agent fees
Having never rented before we cannot comment on the level of fees charged.
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“Rental...”

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Oct 05,2018
Minithumbup
Julie
By: 'David'
Oct 05,2018
0 people found
this helpful
Katherine and her team were always friendly, efficient and professional in their dealings with us during a 14 month rental term. At all times we had confidence in them as agents for the landlords and they responded quickly on the rare occasions we had a concern....
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Comment on agent fees
Fair and well communicated.
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“excellent...”

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Oct 05,2018
Minithumbup
Karen
By: 'joanna'
Oct 05,2018
2 people found
this helpful
I would recommend this team to anyone. Keeping the communication going between the solicitors to make sure we exchange! Thank you all...
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“Well satisfied...”

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Oct 05,2018
Minithumbup
Julie
By: 'A&B'
Oct 05,2018
0 people found
this helpful
Julie provided us with a first class service throughout the sale and purchase processes. She was there when we needed her, and even when we didn't! Other estate agents would benefit from witnessing Julie's professionalism in action. Many thanks Julie....
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“Found the right place!...”

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Oct 04,2018
Minithumbup
By: 'Simon'
Oct 04,2018
1 people found
this helpful
I've used Bradleys to rent a house for over 10 years in Buckfastleigh, so I was pleased when I had to rent a new house in the area that Bradleys had the house we really liked under their management. Stuart is a new face to me ...
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Comment on agent fees
Average for an agent
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“They made it easy....”

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Oct 03,2018
Minithumbup
Jon
By: 'Bob'
Oct 03,2018
0 people found
this helpful
We just sat back at a distance and let them get on with it. John achieved the price he had recommended to us, despite our thoughts that it might be a difficult property to sell. Sam was always up to speed with the progress of ...
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Comment on agent fees
OK, in view of the sale achieved and the service provided. But of course would prefer to pay less!
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“Very friendly and passionate about what they do. Also very professional and happy to help with any sort of enquiries....”

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Oct 03,2018
Minithumbup
Richard
Kathleen
By: 'Panayotis'
Oct 03,2018
0 people found
this helpful
Very friendly and passionate about what they do. Also very professional and happy to help with any sort of enquiries. All staff were amazing from bookig a viewing over the phone to renting the property. Would definitely recommend to others....
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Comment on agent fees
Good
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“Purchase of first house...”

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Oct 02,2018
Minithumbup
By: 'Warren'
Oct 02,2018
0 people found
this helpful
The process of buying a property was made easy and stress free. These 2 staff members I dealt with communicated really well and were extremely helpful as required....
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“Great Job...”

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Oct 02,2018
Minithumbup
Cathy
By: 'Danny'
Oct 02,2018
1 people found
this helpful
We bought a new property through Bradleys and Cathy was our contact throughout. Cathy could not have been more helpful. Way beyond what you would expect (or experienced previously) from any estate agent. She constantly kept us in the loop and kept our sale (even ...
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Comment on agent fees
No fees as we only bought a property through them not sold.
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“Purchase review...”

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Oct 02,2018
Minithumbup
Martin
By: 'L.Whyte'
Oct 02,2018
0 people found
this helpful
Recently purchased my first property through Bradley's Plympton branch and their service was second to none. Staff were very helpful and mindful of the fact that this was my first purchase throughout the whole experience. The whole process was very straight forward and when any ...
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Comment on agent fees
N/A
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“poor...”

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Oct 01,2018
Minithumbdown
Cathy
By: 'char'
Oct 01,2018
1 people found
this helpful
I bought a house through Bradleys Exeter. I was not kept in the loop with progression, my Solicitor was constantly blamed for her 'lack of communication' when she was not happy with the Sellers solicitors incomplete answers. I had to chase answers to questions on ...
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“A big thank-you...”

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Oct 01,2018
Minithumbup
By: 'Beck'
Oct 01,2018
0 people found
this helpful
We have just purchased our first home through Bradley's and cannot thank the staff enough! We had to pull out of a previous purchase due to continuous 'let downs' with another agent, so we were over the moon when we popped into Bradley's and met ...
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“Claire Journet...”

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Sep 30,2018
Minithumbup
Claire
By: 'Arlene'
Sep 30,2018
2 people found
this helpful
Very professional and clear in her dealings. Helpful and friendly. She gave a good rental price for our flat and a tenant was found quickly...
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Comment on agent fees
Fair - 1 months rent for tenancy find
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“Camborne Sold £123k...”

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Sep 29,2018
Minithumbup
By: 'Peter'
Sep 29,2018
0 people found
this helpful
I can't stress enough how professional, helpful and friendly the Bradley's Camborne team were in marketing my property. Nick, Ben, and Georgie (who negotiated the sale) were a pleasure to deal with. I would definitely use them again - Many thanks team !...
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Comment on agent fees
Good
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“Amazing...”

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Sep 29,2018
Minithumbup
Jon
By: 'Jacqui'
Sep 29,2018
0 people found
this helpful
I have had amazing service from Jon Harvey and staff. They have gone beyond expectations and I have not had this with any other Estate Agents. I thoroughly recommend them to anyone either buying or selling...
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“Brilliant!!!...”

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Sep 29,2018
Minithumbup
Emma
By: 'Lucy'
Sep 29,2018
0 people found
this helpful
Absolutely brilliant, got us our dream house! Kept us up to date on what was going on at all times even checking on her days off that everything was going ok, Emma made it so easy and stress free when buying our first property, she ...
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Comment on agent fees
Good
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By: Emma Hurrell
Sep 29, 2018
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This is such a sweet review, thank you guys. My pleasure :) ...

“Our Purchase...”

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Sep 29,2018
Minithumbup
By: 'Very'
Sep 29,2018
17 people found
this helpful
We had very positive dealings with both Louis and Maria when finding the property that would suit our needs, from the very first enguiry through to the agreement of purchase we were made to feel completely at ease with all our questions and also that ...
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Comment on agent fees
N/A
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“Friendly...”

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Sep 29,2018
Minithumbup
Claire
Laura
By: 'Sandra'
Sep 29,2018
5 people found
this helpful
Bradley's team are friendly, professional and courteous. Nothing is too much trouble. Always happy to help and always return phone calls....
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Comment on agent fees
Good
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“Very helpful...”

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Sep 28,2018
Minithumbup
By: 'Winkleigh'
Sep 28,2018
3 people found
this helpful
Tom and Frank have been very helpful, If I had a problem or needed anyone chasing they always did it straight away. Thank you...
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By: Tom
Sep 28, 2018
View all comments (1)
Thank you both for the review! We hope the build of your new home goes well and that you can move in soon. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:


Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP
Last updated at 4:39 PM 13/07/2012 by AllAgents

Awards won by Bradleys Estate Agents

Regional Awards won by Bradleys Estate Agents

Individual Branch Awards

Callington, PL17

Plymouth, PL9

Looe, PL13

Shaldon, TQ14

Paignton, TQ4



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Bradleys Estate Agents