Bradleys Estate Agents
4.9/5, 8409 reviews
98% recommended
96% sales valuation accuracy
97% sales fee satisfaction
90% lettings valuation accuracy
93% lettings fee satisfaction
Bradleys Estate Agents are the South West's largest independent estate agents with 33 offices covering Devon, Cornwall and Somerset. All of Bradleys offices are linked via a state of the art computer system, with all offices having all properties available at the touch of a button.Bradleys pride themselves in providing ... show more Bradleys Estate Agents are the South West's largest independent estate agents with 33 offices covering Devon, Cornwall and Somerset. All of Bradleys offices are linked via a state of the art computer system, with all offices having all properties available at the touch of a button.

Bradleys pride themselves in providing the complete property service. Not only do they sell and let residential property they have departments for surveys, independent mortgage and financial advice, commercial property, property insurance, auctions as well as land and new homes.

Bradleys also arrange Conveyancing through some of the region's top legal firms.] Bradleys have a designated Customer Services department that is open 7 days a week dealing with enquiries until 10pm when other agents are closed, to further commit themselves to provide the very best customer service.
Bradleys Estate Agents

Latest Reviews

 View all Reviews 8409
25th Nov 2024
reviewed by 'Dave & Liz C'
“Just sold our home through Bradley’s in Taunton, professionally supported and helped by Josh, Freya and Clare. What a ......”
31st Jan 2024
reviewed by 'Hollisgreen Enterprises'
“The whole team involved in the online auction of 2 flats were fantastic and we were delighted with the results....”
29th Dec 2023
reviewed by 'Karen & Steve'
“Our experience with Bradleys Estate Agents St Thomas branch has been very good and I would like to thank them ......”
2nd Nov 2023
reviewed by 'Paul'
“My partner had an appointment booked to view a house and would have to travel over 300 miles and book a ......”
21st Aug 2023
reviewed by 'Pamela'
“The team at Honiton were extremely helpful, friendly and professional went above and beyond our expectations in the complicated purchase ......”
15th Aug 2023
reviewed by 'Kim Mardel'
“I would highly recommend Ash and the Financial services team in Exmouth. Ash is patient, kind, fast acting, super helpful ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 97% £22,300 £244,000,000
Lettings 90% 93% £280 £2,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
722 9 820 26 3364 41 2910 27 457 33
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Bradleys Estate Agents Branches (view all 34)
Bovey Tracey, TQ13
Bradleys Online, EX8
Brixham, TQ5
Buckfastleigh, TQ11
Budleigh Salterton, EX9
Callington, PL17
Camborne, TR14
Crediton, EX17

“Friendly, professional Service...”

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Jan 14,2019
Minithumbup
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Sam
By: 'Sally'
Jan 14,2019
0 people found
this helpful
We have recently moved out of our rental property having been there for 2 years, the two ladies at the Callington Branch have always been available to help and the check out process was simple, communication great and if I was ever renting again I would ...
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Fairly high fee of £120 to pay to know my property I left was clean enough to get my deposit I back, this came as a small shock as didn’t realise we would have this taken out the deposit money.
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“We got there in the end...”

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Jan 14,2019
Minithumbup
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Martin
By: 'Sally'
Jan 14,2019
0 people found
this helpful
Although Martin only came in on the end of my house purchase we would like to thank him for his help in securing the purchase....
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Good
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“Very good experience 5 star service in all aspects....”

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Jan 14,2019
Minithumbup
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Laura
By: 'TFM'
Jan 14,2019
5 people found
this helpful
Always on time. Always organised and professional. Chased up on all aspects of sale. Great Service from all members of the team. Would highly recommend them....
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Good
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“Excellent experience...”

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Jan 14,2019
Minithumbup
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Laura
By: 'Pamela'
Jan 14,2019
4 people found
this helpful
I have had exceptional service from Bradley's in Teignmouth. They have told my house in record time & I cannot fault the support I have been given with the whole process which has been quite stressful at times....
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The fees are reasonable.
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“Top Estate Agents...”

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Jan 14,2019
Minithumbup
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Laura
By: 'Lin'
Jan 14,2019
4 people found
this helpful
We used Bradley's to purchase our property in Dawlish and were really impressed with them from start to finish. Claire showed us round the property and we learnt a lot about the area from her which we found very helpful. While the purchase was going ...
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“Purchasor...”

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Jan 14,2019
Minithumbup
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Claire
By: 'a'
Jan 14,2019
4 people found
this helpful
Did everything we needed to make the purchase happen. Claire is wonderfully funny and cheerful to deal with and James is calm and experienced. James went the extra mile to help us get the keys to our new home when the solicitors dropped the ball ...
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n/a
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“Great Service...”

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Jan 12,2019
Minithumbup
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Martin
By: 'PJ'
Jan 12,2019
0 people found
this helpful
We have been delighted with the support of Ben and the Bradley's team. Ben quickly understood our needs and provided friendly, professional and responsive support....
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Comment on agent fees
Fair
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“Sale of Flat...”

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Jan 11,2019
Minithumbup
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Julie
By: 'Rob'
Jan 11,2019
0 people found
this helpful
We feel that Katherine and her team went the extra mile to secure our sale. Kept us well informed throughout the process. A very professional and friendly service. Thank you....
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Comment on agent fees
Good
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“Professionalism...”

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Jan 10,2019
Minithumbup
By: 'Sue'
Jan 10,2019
0 people found
this helpful
McCarthy and Stone instructed Bradleys on OUR recommendation ... They were prompt in advertising our property and they were the first agent to organise a viewing. All the staff were very pleasant and it was simply bad luck that our buyers didn't walk through their door ...
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Comment on agent fees
Would have appreciated it at 1% as being in our 80's we have to depend on our pension for all our income.
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“We got there...”

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Jan 10,2019
Minithumbup
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Karen
By: 'B'
Jan 10,2019
0 people found
this helpful
Alice was confident she could get a much better price for our apartment than the other agencies we had invited to look at it, and she did, sold in a couple of weeks, thanks Alice. Karen held things together for us, things got a little ...
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Comment on agent fees
a good rate was negotiated
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“First class experience....”

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Jan 10,2019
Minithumbup
By: 'Val'
Jan 10,2019
0 people found
this helpful
From start to finish Bradley's were excellent. Always keeping me informed in a professional and personal way. Nothing was too much trouble for them. It made a difficult experience easy and I would highly recommend them. Excellent service....
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Comment on agent fees
The agents fees were very reasonable.
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“Fantastic team...”

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Jan 10,2019
Minithumbup
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Julie
By: 'Nicola'
Jan 10,2019
0 people found
this helpful
Katherine was very professional and the purchase would not have happened without such a good team . If I was looking to sell I would want Katherine and Julie acting for me ,think that says it all .I would highly recommend Bradleys Shaldon . Many thanks ....
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“Professional, Efficient...”

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Jan 09,2019
Minithumbup
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Karen
By: 'Jules'
Jan 09,2019
0 people found
this helpful
I was very happy with Bradley's from the marketing and sale handled by Alice to the after sales to completion phase carried out by Karen. Both members of staff were what you would hope for from a professional agency and i wasn't disappointed....
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Average
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“Simply the Best...”

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Jan 09,2019
Minithumbup
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Kathleen
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Octavia
By: 'Phil'
Jan 09,2019
0 people found
this helpful
We have singled out the two people who we dealt with the most, when we sold our home through Bradleys Estate Agents in Newquay. Kath & Octavia, were very professional in their work, and left no stone unturned, and nothing to chance. I must also say ...
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Comment on agent fees
Worth every penny that we were charged.
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“Excellent service...”

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Jan 09,2019
Minithumbup
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Kathleen
By: 'idtreasure'
Jan 09,2019
0 people found
this helpful
We initially chose Bradleys Estate Agents, as we have tended to see more Sold agent boards for them than for anyone else. Although Bradleys aren't the cheapest, you certainly get what you pay for - we have had friendly, professional, guidance throughout. Above all though ...
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Comment on agent fees
The fees are in line with the service that we have received.
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“Sale of Deacon Close...”

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Jan 08,2019
Minithumbup
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Christian
By: 'Mrs'
Jan 08,2019
0 people found
this helpful
The team of Bradleys St Thomas have been brilliant from start to finish. Would highly recommend their services. They have been totally professional and courteous through out the transaction of my property....
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Good
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“An efficient, reliable and friendly team....”

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Jan 08,2019
Minithumbup
By: 'O.Tranto'
Jan 08,2019
0 people found
this helpful
All the staff were easy to deal with, reliable, realistic and not pushy. They got round difficulties and were always prompt to act. They worked hard for us, to achieve a satisfactory sale. We were very pleased with the service we received....
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Comment on agent fees
Value for money.
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“Polite, professional and excellent!...”

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Jan 07,2019
Minithumbup
By: 'Happy'
Jan 07,2019
0 people found
this helpful
Having failed to sell through Purple Bricks, Bradley's provided a fantastic service. We had more than 60 viewings, but we weren't pressured to lower the price, we got useful feedback, and we finally achieved a sale at the price we were looking for. Without doubt the ...
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Comment on agent fees
Good value fees of 1%, especially after 60+ viewings.
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“Reliable Agent...”

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Jan 06,2019
Minithumbup
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Claire
By: 'P'
Jan 06,2019
3 people found
this helpful
Claire was helpful and attentive at all times and never gave up on this sale. I would recommend her to anyone....
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“Fantastic agent...”

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Jan 05,2019
Minithumbup
By: 'Phil'
Jan 05,2019
0 people found
this helpful
Ben was a fantastic agent who spent the time to make suggestions and provide ideas in each property we looked at. Friendly and professional and always willing to go the extra mile to provide us with the best possible service. Thanks Ben!...
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“House purchase Helston...”

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Jan 04,2019
Minithumbup
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Sian
By: 'Sean'
Jan 04,2019
0 people found
this helpful
Very efficient service, good communication and facilitated local conveyancing as we lived a long distance away at the time of purchase....
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Comment on agent fees
Very fair, reasonable fees.
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“Good reliable service and realistic valuation...”

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Jan 04,2019
Minithumbup
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Robin
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Cathy
By: 'Sisters'
Jan 04,2019
1 people found
this helpful
Experience of other agents showed they didn't understand the basics of good customer service, communication and also over promised and under delivered. The house selling process is notoriously and unnecessarily complex, which makes it stressful and the lack of communication adds to this. Bradley's were ...
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Comment on agent fees
Fair
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“Professional but supportive at all times...”

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Jan 04,2019
Minithumbup
By: 'Ian'
Jan 04,2019
0 people found
this helpful
Sharon and Kathy were both supportive and professional at all times. We had a very turbulent two year search and looked at several houses with Kathy. We finally found our new home and have now moved in. We were very happy with the service received ...
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“Contact...”

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Jan 03,2019
Minithumbup
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Karen
By: 'Tracey'
Jan 03,2019
2 people found
this helpful
Karen called to introduce herself, and kept us up to date with everything, almost, on a daily basis. Very helpful and informative. Excellent....
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“Excellent service...”

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Dec 28,2018
Minithumbup
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Claire
By: 'The'
Dec 28,2018
4 people found
this helpful
Nothing too much trouble from the first viewing with Claire and subsequent viewings. All questions answered efficiently from first to last. James was reassuring throughout the whole process....
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N/A
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“Disappointing...”

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Dec 27,2018
Minithumbdown
By: 'L.O'
Dec 27,2018
0 people found
this helpful
Not once was we told that the estate agents will only be showing the house and then will be down to the landlord- this is why I wanted to go to an estate agents and pay the admin fees so I had the security but ...
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Comment on agent fees
Not work the price considering we was not told that the landlord will be doing everything and they would not help us with anything.
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By: Kai Logan
Jan 02, 2019
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Thank you for taking the time to place a review and I'm sorry to hear that there were some issues. Having looked at the file notes and knowing our company procedures, the fact the Landlord would be taking over the letting was explained to you at the start and subsequent occasions. This is the Landlords preference and we make this clear in all cases at the point of viewing and application. Regarding the furniture - it appears we arranged most of this although the fridge had already been removed ...

“First Class, kind and very courteous...”

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Dec 26,2018
Minithumbup
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Karen
By: 'Hazel'
Dec 26,2018
1 people found
this helpful
Right from the first moment I stepped nervously through Bradleys door, looking for help to sell my home of over 40 years; they were very welcoming, kind and courteous. I have problems with my eyesight and failing health so, it was a great relief that they ...
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Comment on agent fees
Fair for the excellent service
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“Professional, efficient, friendly...”

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Dec 23,2018
Minithumbup
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Kim
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Stephen
By: 'Peter'
Dec 23,2018
2 people found
this helpful
Service in looking for a property, professional, friendly even prior to an offer on our own. Follow up from offer to exchange efficient, working in the interests of all parties. Would certainly recommend to anyone thinking of selling or buying...
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Comment on agent fees
Purchaser , not applicable
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“Professional, friendly and efficient...”

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Dec 22,2018
Minithumbup
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Kathleen
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Octavia
By: 'Seller'
Dec 22,2018
0 people found
this helpful
We used Bradley's Newquay to sell our property and dealt mainly with Kathleen. She was friendly, approachable and professional at all times, as were all members of the Newquay team involved in the sale. We were kept fully updated at all times and, from valuation ...
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Good
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“Very professional...”

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Dec 22,2018
Minithumbup
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Stephen
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Julie
By: 'Joanne'
Dec 22,2018
0 people found
this helpful
The team at Sidmouth were very helpful and where very professional from beginning to end . Definitely recommend using this estate agents...
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Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:


Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP
Last updated at 4:39 PM 13/07/2012 by AllAgents

Awards won by Bradleys Estate Agents

Regional Awards won by Bradleys Estate Agents

Individual Branch Awards

Callington, PL17

Plymouth, PL9

Looe, PL13

Shaldon, TQ14

Paignton, TQ4



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