Bradleys Estate Agents
4.9/5, 8409 reviews
98% recommended
96% sales valuation accuracy
97% sales fee satisfaction
90% lettings valuation accuracy
93% lettings fee satisfaction
Bradleys Estate Agents are the South West's largest independent estate agents with 33 offices covering Devon, Cornwall and Somerset. All of Bradleys offices are linked via a state of the art computer system, with all offices having all properties available at the touch of a button.Bradleys pride themselves in providing ... show more Bradleys Estate Agents are the South West's largest independent estate agents with 33 offices covering Devon, Cornwall and Somerset. All of Bradleys offices are linked via a state of the art computer system, with all offices having all properties available at the touch of a button.

Bradleys pride themselves in providing the complete property service. Not only do they sell and let residential property they have departments for surveys, independent mortgage and financial advice, commercial property, property insurance, auctions as well as land and new homes.

Bradleys also arrange Conveyancing through some of the region's top legal firms.] Bradleys have a designated Customer Services department that is open 7 days a week dealing with enquiries until 10pm when other agents are closed, to further commit themselves to provide the very best customer service.
Bradleys Estate Agents

Latest Reviews

 View all Reviews 8409
25th Nov 2024
reviewed by 'Dave & Liz C'
“Just sold our home through Bradley’s in Taunton, professionally supported and helped by Josh, Freya and Clare. What a ......”
31st Jan 2024
reviewed by 'Hollisgreen Enterprises'
“The whole team involved in the online auction of 2 flats were fantastic and we were delighted with the results....”
29th Dec 2023
reviewed by 'Karen & Steve'
“Our experience with Bradleys Estate Agents St Thomas branch has been very good and I would like to thank them ......”
2nd Nov 2023
reviewed by 'Paul'
“My partner had an appointment booked to view a house and would have to travel over 300 miles and book a ......”
21st Aug 2023
reviewed by 'Pamela'
“The team at Honiton were extremely helpful, friendly and professional went above and beyond our expectations in the complicated purchase ......”
15th Aug 2023
reviewed by 'Kim Mardel'
“I would highly recommend Ash and the Financial services team in Exmouth. Ash is patient, kind, fast acting, super helpful ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 97% £22,300 £244,000,000
Lettings 90% 93% £280 £2,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
722 9 820 26 3364 41 2910 27 457 33
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Bradleys Estate Agents Branches (view all 34)
Bovey Tracey, TQ13
Bradleys Online, EX8
Brixham, TQ5
Buckfastleigh, TQ11
Budleigh Salterton, EX9
Callington, PL17
Camborne, TR14
Crediton, EX17

“A Helpful, Friendly and Patient Team...”

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Apr 04,2019
Minithumbup
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Amanda
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Nikki
By: 'Carol'
Apr 04,2019
6 people found
this helpful
I cannot speak highly enough about Bradley's at Liskeard. Throughout a complex long- distance purchase they were endlessly helpful, communicating between us and the vendor on every little detail and making us feel that our concerns mattered to them. I can definitely recommend them for ...
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“Great service!...”

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Apr 03,2019
Minithumbup
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Joe
By: 'Mr'
Apr 03,2019
0 people found
this helpful
Both Joe and Lewis were excellent in providing updates regarding the sale of my property. They both helped tremendously to ensure the property completed as quickly as it could....
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Fair
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“Helpful and friendly...”

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Apr 03,2019
Minithumbup
By: 'Ms'
Apr 03,2019
3 people found
this helpful
I have found that the staff at Bradleys ( Buckfastleigh office) have been very helpful and constructive. They helped me cope with the complexities of the sale of my previous house and with buying my new house. They have been ever so friendly and helpful and ...
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“Very good marketing and customer service...”

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Apr 03,2019
Minithumbup
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Karen
By: 'Jenny'
Apr 03,2019
0 people found
this helpful
My very first impression of Lauren was positive. She demonstrated how capable, confident and organised she was quickly and explained what type of service I could get from Bradleys. This first impression proved to be correct and I've had a very good experience with the ...
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Comment on agent fees
The fees aren't the lowest but worth the expert marketing and service
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“Purchase...”

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Apr 03,2019
Minithumbup
By: 'Chrissie'
Apr 03,2019
3 people found
this helpful
We have just completed on a purchase, Lucy showed us round the property and found her to be very helpful and informative of the area as she lives in the town so gave us lots of tips. Mardy also showed us round for a 2nd ...
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N/A
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“Good support...”

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Apr 03,2019
Minithumbup
By: 'Sold'
Apr 03,2019
3 people found
this helpful
We were dealing with the sale of a house following a bereavement and not living locally. Bradleys were always available to answer questions and were relentless in finding potiential buyers, eventually securing a sale to a cash buyer. They kept in touch, took people to ...
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Comment on agent fees
Good value for money
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“Professional yet friendly...”

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Apr 02,2019
Minithumbup
By: 'Mark'
Apr 02,2019
0 people found
this helpful
It has been a pleasure dealing with Ben. Professional yet friendly in the right measures. Always quick to return calls and extremely helpful with recommending a solicitor( who was also excellent). Would definitely return to Bradley's to purchase/ sell another property....
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Comment on agent fees
Good as no hidden fees.
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“Bradleys experience...”

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Apr 02,2019
Minithumbup
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Martin
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Jeannette
By: 'Banana'
Apr 02,2019
0 people found
this helpful
Having never bought a home before both Martin and Jeanette had made the experience easy for me to accomplish. They both, along with Sam and Ian, have made my job easy. Everything has been dealt with in house from the surveyors through to the solicitors. ...
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Comment on agent fees
Fees are reasonable.
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“Heather Estates...”

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Apr 01,2019
Minithumbup
By: 'H'
Apr 01,2019
0 people found
this helpful
We have recently purchased a property, Caitlin was friendly, at the viewing, providing information to us both during and after the viewing. After our offer had been excepted she was professional and kept the process moving along without being intrusive. After experiencing some very poor ...
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“Excellent...”

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Apr 01,2019
Minithumbup
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Jon
By: 'Gary'
Apr 01,2019
0 people found
this helpful
Once again excellent service from Jon and his team from start of purchase to the completion can't speak highly enough of everyone at the st ives branch...
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Comment on agent fees
Good
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“excellent...”

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Mar 29,2019
Minithumbup
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Ben
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Julie
By: 'SIDMOUTH'
Mar 29,2019
0 people found
this helpful
SOLD QUICKLY AND BOUGHT WITH MINIMAL HASSEL THE STAFF INVOLVED WERE VERY HELPFULL AND THE BRANCH VERY LOCAL WHICH SUITED US....
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Comment on agent fees
GOOD
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“Great Experience...”

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Mar 29,2019
Minithumbup
By: 'Stribs'
Mar 29,2019
0 people found
this helpful
We were recommended Bradley's by a friend following a poor experience from another local estate agent. What a refreshing change. We initially spoke with Sam who was very positive and understanding and dealt with everything for us in concert with Jess. They were a good ...
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Comment on agent fees
We are more than satisfied with the fees especially in light of the professional service we have received.
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“Excellent...”

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Mar 29,2019
Minithumbup
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Karen
By: 'Mrs'
Mar 29,2019
0 people found
this helpful
Through no fault of the estate agent we had a long and difficult house purchase. But all of the staff at the looe office were friendly and very helpful. We would like to say a huge thank you to Karen Miller, she always kept us ...
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“Professional and friendly...”

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Mar 29,2019
Minithumbup
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Sam
By: 'Mariusz'
Mar 29,2019
0 people found
this helpful
All the staff that I had communications with were friendly and professional. I would not hesitate to recommend them and would definitely use them again for all future....
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“Good Experience...”

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Mar 29,2019
Minithumbup
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Karen
By: 'Molly'
Mar 29,2019
0 people found
this helpful
Very good service! Karen kept us updated almost daily via phone call or email on what was going on and what needed to be done resulting in the purchase of our first home!!...
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Comment on agent fees
Good
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“Camborne branch excellent - shame about the rest!...”

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Mar 27,2019
Minithumbup
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Nick
By: 'Jay'
Mar 27,2019
0 people found
this helpful
My partner and I have recently moved into our new build (Robertson Developers) and we absolutely love it! We had our eye on that development for a long time and we were waiting for a suitable property to be released so we could reserve one. ...
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Comment on agent fees
No agent fees and only purchasing.
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By: Nick Jewell
Mar 28, 2019
View all comments (1)
Hi Jade Thanks for taking the time to leave us a review. We are always looking at improving and maintaining our high customer service levels to our clients so all feedback in crucial. We appreciate your concerns and want to assure you that we work closely with our chosen solicitor firms to ensure they aim to meet the same exacting service levels. I am pleased that, although initially your experience was poor, that with the personnel change this improved greatly. The whole team are delighted ...

“Excellent and professional...”

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Mar 27,2019
Minithumbup
By: 'Excellent'
Mar 27,2019
0 people found
this helpful
Thank you to you all, particularly Daisy and Karen, for keeping good communication flowing between us, the vendor, and Nathan our solicitor. This has made buying our flat a pleasure throughout the process. A very professional and efficient team....
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“Great Servive...”

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Mar 26,2019
Minithumbup
By: 'Martin'
Mar 26,2019
0 people found
this helpful
Thanks to all the team at Cowick Street, they handled our viewings very well and gave feedback whenever possible. They also kept us informed at all stages, we would definitely recommend them. Katie was especially helpful with chasing up the final stages of our purchase ...
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Comment on agent fees
Agents fees are very competitive
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“Jane bewes...”

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Mar 26,2019
Minithumbup
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Iain
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Jeannette
By: 'Jane'
Mar 26,2019
0 people found
this helpful
Really professional and proactive team and did what they said they would. Kept us informed throughout the whole sale process....
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Comment on agent fees
Fair
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“Excellent Service...”

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Mar 26,2019
Minithumbup
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Tracy
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Lynn
By: 'Vince6337'
Mar 26,2019
0 people found
this helpful
The team at the St Marychurch Office sold two properties for me and they provided me with excellent service throughout. They communicated regularly and provided sound valuation advice. I can thoroughly recommend them....
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Comment on agent fees
The fees they charged were reasonable for the service they provided.
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“Pat...”

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Mar 26,2019
Minithumbup
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Jeannette
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Iain
By: 'Pat'
Mar 26,2019
0 people found
this helpful
Very happy with the service Jeannette provided, found very helpful and concluded to a smooth move. Would recommend . A pleasure to deal with....
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Good
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“Excelent...”

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Mar 26,2019
Minithumbup
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Julie
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Stephen
By: 'Alistair'
Mar 26,2019
0 people found
this helpful
Stephen and Julie have been very helpful; especially good at keeping in contact during the ups and downs of our purchase....
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Comment on agent fees
Unkown to us.
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“Super helpful...”

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Mar 25,2019
Minithumbup
By: 'Josette'
Mar 25,2019
0 people found
this helpful
Very happy with the service from David, who has gone the extra mile for us to view the property, and always be available to answer our questions. He has been upfront and clear with us, and has evidently communicated very well with both parties to ...
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“Couldn't of bought our dream home without Lorna!...”

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Mar 25,2019
Minithumbup
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Ben
By: 'Nathan'
Mar 25,2019
0 people found
this helpful
Lorna kept in touch with us from the very beginning and was very patience at our second and third viewings. We wouldn't have made an offer and now be in our dream forever home if it wasn't for Lorna! Thank you for making it happen ...
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“Excellent sale and purchase experience...”

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Mar 23,2019
Minithumbup
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Julie
By: 'Nick'
Mar 23,2019
0 people found
this helpful
We had an excellent sale and purchase experience through Bradley's Shaldon. We dealt directly with Julie, Katherine and Ally at various times. They were all superb with both our home sale and our new property. They were friendly, supportive and helpful in all aspects and ...
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Comment on agent fees
Fees were reasonable, especially given the amount of support and the efficient and fast sale of our property after we found our next home through them.
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“excellent service throughout...”

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Mar 23,2019
Minithumbup
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Chris
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Karen
By: 'Nick'
Mar 23,2019
0 people found
this helpful
I was very pleased with the service provided by Bradleys throughout the sale, from start to finish. They were attentive, negociated well, and delivered the goods - achieved a house sale in challenging conditions. And no bull!...
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Comment on agent fees
They were willing to negociate a very fair price - no complaints
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“Successful experience...”

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Mar 23,2019
Minithumbup
By: 'Marcella'
Mar 23,2019
0 people found
this helpful
Jackie was very friendly and helpful during the two viewings she took us to, especially the second one where we took more time to view! When we returned to the office later in the afternoon to put in an offer she was again helpful and ...
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“Positive...”

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Mar 23,2019
Minithumbup
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Julie
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Kim
By: 'Colin'
Mar 23,2019
0 people found
this helpful
We were pleased with the communication and found Julie very helpful in the sale of our property, and would recommend Bradleys for any future business...
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Comment on agent fees
Average
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“Sale of property in Buckfastleigh...”

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Mar 22,2019
Minithumbup
By: 'Vincent'
Mar 22,2019
3 people found
this helpful
Stuart was very helpful throughout the whole process and kept us updated, which as we are quite a distance from property was very much appreciated....
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Comment on agent fees
Fees seemed to be reasonable for the work undertaken.
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“Poor Communication...”

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Mar 21,2019
Minithumbdown
By: 'Alexander'
Mar 21,2019
0 people found
this helpful
I engaged with Bradley's because of their reputation. I am in the military and wanted a managed Let so that it would take the stress out of renting. However, I felt myself phoning them for updates on my property constantly for information on what was ...
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Comment on agent fees
Not a problem with their fees
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:


Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP
Last updated at 4:39 PM 13/07/2012 by AllAgents

Awards won by Bradleys Estate Agents

Regional Awards won by Bradleys Estate Agents

Individual Branch Awards

Callington, PL17

Plymouth, PL9

Looe, PL13

Shaldon, TQ14

Paignton, TQ4



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