Bradleys Estate Agents
4.9/5, 8409 reviews
98% recommended
96% sales valuation accuracy
97% sales fee satisfaction
90% lettings valuation accuracy
93% lettings fee satisfaction
Bradleys Estate Agents are the South West's largest independent estate agents with 33 offices covering Devon, Cornwall and Somerset. All of Bradleys offices are linked via a state of the art computer system, with all offices having all properties available at the touch of a button.Bradleys pride themselves in providing ... show more Bradleys Estate Agents are the South West's largest independent estate agents with 33 offices covering Devon, Cornwall and Somerset. All of Bradleys offices are linked via a state of the art computer system, with all offices having all properties available at the touch of a button.

Bradleys pride themselves in providing the complete property service. Not only do they sell and let residential property they have departments for surveys, independent mortgage and financial advice, commercial property, property insurance, auctions as well as land and new homes.

Bradleys also arrange Conveyancing through some of the region's top legal firms.] Bradleys have a designated Customer Services department that is open 7 days a week dealing with enquiries until 10pm when other agents are closed, to further commit themselves to provide the very best customer service.
Bradleys Estate Agents

Latest Reviews

 View all Reviews 8409
25th Nov 2024
reviewed by 'Dave & Liz C'
“Just sold our home through Bradley’s in Taunton, professionally supported and helped by Josh, Freya and Clare. What a ......”
31st Jan 2024
reviewed by 'Hollisgreen Enterprises'
“The whole team involved in the online auction of 2 flats were fantastic and we were delighted with the results....”
29th Dec 2023
reviewed by 'Karen & Steve'
“Our experience with Bradleys Estate Agents St Thomas branch has been very good and I would like to thank them ......”
2nd Nov 2023
reviewed by 'Paul'
“My partner had an appointment booked to view a house and would have to travel over 300 miles and book a ......”
21st Aug 2023
reviewed by 'Pamela'
“The team at Honiton were extremely helpful, friendly and professional went above and beyond our expectations in the complicated purchase ......”
15th Aug 2023
reviewed by 'Kim Mardel'
“I would highly recommend Ash and the Financial services team in Exmouth. Ash is patient, kind, fast acting, super helpful ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 97% £22,300 £244,000,000
Lettings 90% 93% £280 £2,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
722 9 820 26 3364 41 2910 27 457 33
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Bradleys Estate Agents Branches (view all 34)
Bovey Tracey, TQ13
Bradleys Online, EX8
Brixham, TQ5
Buckfastleigh, TQ11
Budleigh Salterton, EX9
Callington, PL17
Camborne, TR14
Crediton, EX17

“Although we have listed two names as requested, all members of staff were extremely helpful, proactive and efficient, finding us a buyer quickly....”

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Jun 12,2019
Minithumbup
Staff profile picture
Nick
By: 'Keith'
Jun 12,2019
1 people found
this helpful
We found the service provided to be effective and staff were always keen to help. They were very knowledgeable and able to answer all of our questions. We found them to be interested in achieving a good price for our property. They were always very ...
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Comment on agent fees
Initially seemed a little on the high side but given the amount of work they put in we found it to be of good value.
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“Very good Estate Agents...”

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Jun 12,2019
Minithumbup
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Cathy
By: 'A'
Jun 12,2019
3 people found
this helpful
Put my late parents house on the market in April, lots of viewings an offer was made very quickly and for the asking price, a couple of issues but these were resolved , very helpful and did what they said they would do . Overall very impressed ...
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Comment on agent fees
Good standard fee
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“Attentive pleasant and helpful when we bought our house in camborne. Nick showed us around the property and arranged the purchase. Chloe was helpful...”

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Jun 12,2019
Minithumbup
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Nick
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Chloe
By: 'Del'
Jun 12,2019
1 people found
this helpful
The agent showed us around and was polite and informative. We put in an offer but this was rejected so we agreed the price the vendor wanted. Everything went very smoothly and we have now bought this property...
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Comment on agent fees
As per normal
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“Very helpful and approachable....”

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Jun 12,2019
Minithumbup
By: 'Sally'
Jun 12,2019
1 people found
this helpful
All staff at the Camborne branch were very helpful, they worked as a team and were very responsive to our questions ....
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“Helpful. Thank you....”

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Jun 10,2019
Minithumbup
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Cathy
By: 'Dee'
Jun 10,2019
2 people found
this helpful
I recently came into Bradleys Estate Agents and was given helpful advice which I have appreciated. Thank you very much....
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“Always efficient and helpful...”

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Jun 10,2019
Minithumbup
By: 'Mary-Rose'
Jun 10,2019
2 people found
this helpful
From first contact to ongoing management I have found the staff of the Helston branch to be efficient, helpful and friendly. They were also patient as I took time to decide to go with their service but, once I did, Lorraine Hockley dealt with everything ...
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Comment on agent fees
Fees are good
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“Went above and beyond to make house buying go very smoothly...”

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Jun 10,2019
Minithumbup
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Julie
By: 'Carla'
Jun 10,2019
2 people found
this helpful
The help and guidance I received from all in the Shaldon branch made the whole experience of moving house less stressful . There understand if the area was also very helpful . Thank you...
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“Thrilled to get my ideal home!...”

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Jun 10,2019
Minithumbup
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Karen
By: 'Hazel'
Jun 10,2019
1 people found
this helpful
Thrilled to get my ideal home! Karen left no stone unturned to make sure it all went through smoothly. Sharon and all the team were very good supporting me and explaining everything to me as needed. They were dedicated to achieving my home as quickly ...
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Comment on agent fees
Ok for excellent service.
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“Great service...”

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Jun 10,2019
Minithumbup
By: 'Bruce'
Jun 10,2019
1 people found
this helpful
From the outset, the staff at Bradley's Sidmouth were extremely friendly and willing to help. We had issues transferring premium bonds to cash and the staff let me take over a computer and spend quite a lot of time resolving the issue, plus they let ...
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“Excellent...”

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Jun 10,2019
Minithumbup
By: 'Sally'
Jun 10,2019
1 people found
this helpful
I would like to thank Dean for all the hard work he has put in so far to help me sell my property. My experience has been stress free, which is what everybody needs when selling there home... thank you....
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“Excellent service...”

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Jun 09,2019
Minithumbup
By: 'Jamie'
Jun 09,2019
1 people found
this helpful
Tom has been polite and efficient with all correspondence. He put no pressure on me, listened to my needs and has been very helpful....
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“Expert and very helpful...”

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Jun 09,2019
Minithumbup
By: 'Callum'
Jun 09,2019
2 people found
this helpful
I have only rented once previously and I didn't have a firm grasp on the process then. However with Bradley's I felt very confident as everything was explained expertly by helpful and friendly staff. Any issues I had during the application process were dealt with ...
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Comment on agent fees
Good and fair fees
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“Excellent hard working team...”

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Jun 08,2019
Minithumbup
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Charlotte
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Nick
By: 'Mark'
Jun 08,2019
1 people found
this helpful
If there was ever a case for not trying to “save” money by using a solely on line agent. The guys at Bradley's- especially Nick put a huge amount of effort into what was turned into challenging sale. They communicate well with both the customer ...
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Comment on agent fees
The fees feel a lot at the time but rather than the sale and expense of an empty dragging on it actually money well spent.
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“Fantastic service...”

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Jun 07,2019
Minithumbup
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Martin
By: 'Julie'
Jun 07,2019
2 people found
this helpful
Excellent business skills very thorough. Polite and friendly. Martin was very professional and knows his job very well. Thank you for all your help in finding me my perfect home so quickly....
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Comment on agent fees
Good
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“mortgage renewal...”

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Jun 07,2019
Minithumbup
By: 'gemma'
Jun 07,2019
1 people found
this helpful
quick and easy and no stress at all thanks to Craig. got me a great deal that suits me perfectly for what i need saving me money too....
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“Housesale...”

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Jun 07,2019
Minithumbup
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Martin
By: 'Fran'
Jun 07,2019
2 people found
this helpful
When I asked Martin to come and value my bungalow he was polite, helpful and positive. I chose Bradleys because they seemed realistic with pricing, positive about the property and a local company. The whole team have been very good although I have had the ...
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Comment on agent fees
The fees seem to be about average. I can't say I am happy with them as it is a lot of money but that's just the way it is.
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“Can't fault!...”

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Jun 07,2019
Minithumbup
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Martin
By: 'Stu'
Jun 07,2019
1 people found
this helpful
Martin, Ben and Lorraine have all given exceptional service throughout. Phone and emails always answered quickly and information was all relevant and helpful. Thanks for all your help! Would highly recommend....
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Comment on agent fees
Good
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“Success...”

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Jun 07,2019
Minithumbup
By: 'Vera'
Jun 07,2019
1 people found
this helpful
Delighted with my two visits to Porthleven to view the property both of which were conducted with a high degree of professionalism.Many thanks for your help and care...
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Comment on agent fees
Good
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“Jasmine...”

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Jun 07,2019
Minithumbup
By: 'Charlie'
Jun 07,2019
0 people found
this helpful
Jasmine could answer all questions that were put to her and knew all about the appliances left in the bungalow. Very friendly, neat and punctual and knew her business....
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Comment on agent fees
reasonable
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“Disappointed...”

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Jun 07,2019
Minithumbdown
By: 'Hannah'
Jun 07,2019
0 people found
this helpful
Started off well but ended up disappointed by pushy sales techniques, distrust and dishonesty. Even solicitors involved and other parties estate agents commented on the matter. Unfortunately overall I was very disappointed....
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By: Kai Logan
Jun 10, 2019
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Dear Hannah, we are sorry to hear that you ended up disappointed with your experience. We take customer experience seriously and certainly do not believe in pushy sales techniques and so will investigate this further. We are keen however to drive the sales process through quickly and ensure the matter concludes swiftly and so hopefully there wasn't any confusion with us pushing for a quick exchange. If you would like to provide any further information then please email [email protected]. ...

“Excellent Service...”

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Jun 07,2019
Minithumbup
By: 'Lydia'
Jun 07,2019
1 people found
this helpful
When viewing properties, Ben and Lorraine were very knowledgable and helpful in giving us information on how we could make the process run as smoothly as possible. Throughout the process, Ben have been in constant contact with us ensuring we know what is happening. We ...
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“One word 'Excellent'...”

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Jun 07,2019
Minithumbup
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Laura
By: 'Mr&MrsB'
Jun 07,2019
5 people found
this helpful
We have just completed on our sale & purchase and couldn't be more pleased with the service from Bradley's. Laura & Claire found us the perfect buyer almost immediately. They kept us fully informed on viewings and constantly up to date with our sale proceedings. Genuinely friendly ...
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Comment on agent fees
The agents fees are fair. It’s a long process buying & selling and the constant correspondence to enable a smooth sale/purchase is incredible.
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“Forget the Funny Coloured Bricks!...”

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Jun 07,2019
Minithumbup
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Cathy
By: 'Charlie'
Jun 07,2019
2 people found
this helpful
I invited Ben along to meet me at my late mum's house. It had been on the market with Purple Bricks for 6 months which generated very little interest. In fact their regional director was very proud to point out that they arranged 5 viewings in that ...
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Comment on agent fees
Reasonable fees.
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“Great Business Model Highly Recommended...”

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Jun 06,2019
Minithumbup
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Karen
By: 'Carl'
Jun 06,2019
0 people found
this helpful
It was great to get regular updates of the purchase and know that someone else was just as committed to getting the transation complete. Thank you great service....
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“A very professional team...”

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Jun 06,2019
Minithumbup
By: 'Chris'
Jun 06,2019
1 people found
this helpful
Ben, Lorraine and Martin couldn't have done more they kept me informed at all times with the progress of the purchase of my new house, Ben even helped me with a problem after completion....
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“Robbens Nest...”

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Jun 06,2019
Minithumbup
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Cathy
By: 'Robbens'
Jun 06,2019
1 people found
this helpful
First class service from Tom Roberts with the selling and purchase of our properties, special mention of Cathy for her dogged determination in keeping the whole process together and moving along and keeping us in the loop...
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Comment on agent fees
Fees on a parr with other agents
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“Fantastic...”

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Jun 06,2019
Minithumbup
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Sam
By: 'Mrs'
Jun 06,2019
0 people found
this helpful
Josh weighed up our families needs and found us a property to meet them perfectly. Josh supported us through the experience and we are very grateful to him and the team at Bradley's who all saw us through a stressful process. We are very grateful ...
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Comment on agent fees
Good
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“Excellent...”

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Jun 06,2019
Minithumbup
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Neal
By: 'Nicky'
Jun 06,2019
0 people found
this helpful
Very quick and efficient service. Neal was very helpful with finding a mortgage and saved us a lot of trouble trying to fill out all the forms ourselves. We dealt with most people in the branch Cathy, Tom, Ben and Abbigayle were all very responsive....
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“5 star service...”

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Jun 05,2019
Minithumbup
By: 'Peter'
Jun 05,2019
0 people found
this helpful
Right from the very first viewing all the way through to moving in day the guys at Bradleys were exceptional, nothing was too much trouble. Would very much recommend to any potential landlords, tenants, buyers or vendors....
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Comment on agent fees
Very competitive fees. Compared to the service you receive well worth the money.
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“Mortgage...”

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Jun 05,2019
Minithumbup
By: 'Charlotte'
Jun 05,2019
0 people found
this helpful
Craig had always been a superb help. Initially setting up our mortgage for us and then talking through our options during a recent review. He is excellent at explaining the options without bombarding us with stats and we couldn't recommend him highly enough....
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Comment on agent fees
Excellent
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:


Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP
Last updated at 4:39 PM 13/07/2012 by AllAgents

Awards won by Bradleys Estate Agents

Regional Awards won by Bradleys Estate Agents

Individual Branch Awards

Callington, PL17

Plymouth, PL9

Looe, PL13

Shaldon, TQ14

Paignton, TQ4



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