Bourne Estate Agents
4.4/5, 221 reviews
83% recommended
100% lettings valuation accuracy
79% lettings fee satisfaction
The directors, managers and staff at Bourne have a wealth of experience within the property industry, dating back to the 1980’s. Having worked through both challenging & buoyant places, we have an excellent understanding of the property industry and more importantly, what it takes to succeed in today's ever-changing market.Bourne ... show more The directors, managers and staff at Bourne have a wealth of experience within the property industry, dating back to the 1980’s. Having worked through both challenging & buoyant places, we have an excellent understanding of the property industry and more importantly, what it takes to succeed in today's ever-changing market.

Bourne is run by local people, the vast majority of our team live in the immediate area, with children in local schools, we know our market, understand our clients and we’re passionate about this area and its community as you are.

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Latest Reviews

 View all Reviews 221
14th Apr 2024
reviewed by 'Helen Rooney'
“We appointed this agent and met with the manager Andy Gearing who made a wonderful presentation about the high achievements ......”
1st Feb 2024
reviewed by 'Mikhail Basman'
“We've hired them as our rental property managers and they will always side with the tenants. The tenants constantly misused ......”
25th Jan 2023
reviewed by 'jody dobson'
“thanks for the work guys. was pleased with my purchase. the guys (especially david) went above and beyond. chasing solicitors ......”
30th Dec 2022
reviewed by 'GS'
“Great service by Tom, Jim and David, where all my questions were answered and any issues were quickly chased with ......”
25th Sep 2022
reviewed by 'Disappointed'
“Seemed nice and helpful at first but turned out to be very slow to replying when it came to faults ......”
12th Sep 2022
reviewed by 'Ben'
“Made it very clear throughout the tenancy that their own concern was making sure the landlord got his money, rather ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 100% 79% £500 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
27 2 37 15 81 8 38 2 0 11
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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Estate agents
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Latest Properties

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Bourne Estate Agents Branches (view all 6)
Alton, GU34
Farnham, GU9
Godalming, GU7
Guildford, GU1
Petersfield, GU32
Woking, GU21

“Bourne were the agents for our vendor and despite a ......”

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Jun 30,2017
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Robert
By: 'Debbie'
Jun 30,2017
0 people found
this helpful
Bourne were the agents for our vendor and despite a very stressful sale (mostly our fault due to circumstances beyond our control), they were patient, kind and very professional. Rob was informative and speedy getting back to us on any queries. Millie was unbelievable at ...
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“Bourne Estate Agents provided an excellent service from launch to ......”

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Feb 28,2017
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Millie
By: 'Lynne'
Feb 28,2017
0 people found
this helpful
Bourne Estate Agents provided an excellent service from launch to completion. My property sold quickly and despite falling through, they managed to get another buyer within days. Communication was great and Millie was brilliant at keeping me up to date with progress. Thank you....
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Good
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“Adam was friendly, professional, knowledgeable and very fast to move ......”

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Feb 06,2017
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By: 'woodycat'
Feb 06,2017
1 people found
this helpful
Adam was friendly, professional, knowledgeable and very fast to move on our offer. High emotional intelligence meant he read us quickly and was able to respond to what we needed to know. Worked quickly late Friday evening to contact seller and get back to us. ...
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“Adam was friendly, professional, knowledgeable and very fast to move ......”

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Feb 06,2017
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By: 'woodycat'
Feb 06,2017
0 people found
this helpful
Adam was friendly, professional, knowledgeable and very fast to move on our offer. High emotional intelligence meant he read us quickly and was able to respond to what we needed to know. Worked quickly late Friday evening to contact seller and get back to us. ...
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“I had an excellent service from Bourne Estate agents in ......”

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Sep 26,2016
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Steven
By: 'Dr'
Sep 26,2016
2 people found
this helpful
I had an excellent service from Bourne Estate agents in Particular from Steven. His assistance was exceptional, he is friendly, polite and very knowledgeable and helpful. He was not only very helpful in finding me an excellent property but also introduced me to Core mortgages ...
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Comment on agent fees
Excellent
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“We recently sold our property through Bourne Estate Agents in ......”

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Aug 15,2016
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By: 'Paul'
Aug 15,2016
10 people found
this helpful
We recently sold our property through Bourne Estate Agents in Guildford and sadly the process from start to finish was incredibly negative. Our dealings with Ross were borderline confrontational and his attitude towards us AS CUSTOMERS was appalling. Throughout the entire process, my wife and ...
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By: Ross
Aug 15, 2016
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Dear Paul, I am devastated that you did not feel you got the service from us that you deserved - in my 30 years of estate agency I have never before received such comments but despite this; once is still too many in my view. I therefore wish to apologise if your interpretation of our service did not match your expectations as I am a great believer in dealing with all my customers as I would like to be dealt with myself. I would like to point out though that we did generate over 30 viewings and ...

“Robert and the team put my property on the market ......”

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Jul 04,2016
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Robert
By: 'Clive'
Jul 04,2016
0 people found
this helpful
Robert and the team put my property on the market which sold within two days, unfortunately due to circumstances beyond their control the sale fell through. I was delighted when only a few days after re-marketing my property they once again sold it, we have ...
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Comment on agent fees
Good
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“Today I completed my move into a property in Alton, ......”

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Jun 06,2016
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Jack
By: 'Ryan'
Jun 06,2016
0 people found
this helpful
Today I completed my move into a property in Alton, I have to say the communication between myself and the agents the whole time was fast and answered all questions along the way, and the property is lovely too. Definitely would recommend them too...
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“In Farnham, we have a lot of estate agents to ......”

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May 24,2016
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Robert
By: 'Colin'
May 24,2016
0 people found
this helpful
In Farnham, we have a lot of estate agents to choose from. Due to Bourne marketing most of the type of houses we were interested in, we bought and sold through Bourne. They were priced competitively and even though there was one or two wrinkle ...
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Comment on agent fees
good
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“This Review is of the Property Management Department within Bournes ......”

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May 23,2016
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By: 'FrustratedOfAlton'
May 23,2016
6 people found
this helpful
This Review is of the Property Management Department within Bournes Lettings Agent in Alton, Hants. They have repeatedly neglected to respond to reports by us the Tenants of problems with the property, maintenance issues are not dealt with, items not fit for purpose reports ignored. ...
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By: K Lamb
May 25, 2016
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Thank you for your comment on our All Agents review page, it's disappointing to hear that you haven't received the care and attention you would expected from our services, for which we apologise profusely. I am sure there are many reasons as to why, however, Bourne take all reviews constructively and professionally and will always endeavour to better ourselves based on experiences from customers and clients. We would appreciate the opportunity to rectify this and I would appreciate the time ...

“We recently bought a property that was marketed through Bourne. ......”

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May 10,2016
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By: 'P'
May 10,2016
0 people found
this helpful
We recently bought a property that was marketed through Bourne. We had a very difficult time with the chain below us and Gemma was fantastic in being really pro active, keeping on top of the process the whole way and most of all being very ...
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Comment on agent fees
I can't comment as we were purchasing.
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“Throughout the process, from assessing the property to introducing prospective ......”

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Apr 22,2016
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By: 'Helpful'
Apr 22,2016
0 people found
this helpful
Throughout the process, from assessing the property to introducing prospective buyers, and in particular following up and giving feedback during the sale period, David has been courteous and helpful, giving positive advice....
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Comment on agent fees
Fees were reasonable considering the time spent on the sales process.
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“Jon was amazing with helping us get into a property ......”

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Feb 29,2016
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By: 'Hannah'
Feb 29,2016
0 people found
this helpful
Jon was amazing with helping us get into a property quickly with the added bonus of sorting a property which allowed our dog. The process was so easy and everything was sorted quickly. Jon was always available for additional viewing for us and was always ...
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Comment on agent fees
Average
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“Professional and conscientious estate agents.. from valuation all the way ......”

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Jan 13,2016
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Robert
By: 'Jackie'
Jan 13,2016
0 people found
this helpful
Professional and conscientious estate agents.. from valuation all the way through to completion.. They worked tirelessly to get the right buyer for me and didn't lose momentum throughout the whole process I was extremely happy with the service and would highly recommend to anyone buying ...
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“Had a great experience with Bourne estate agents, Alton. The ......”

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Dec 17,2015
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By: 'Hannah'
Dec 17,2015
0 people found
this helpful
Had a great experience with Bourne estate agents, Alton. The viewing was great and we fell in love with the property instantly. There was no hard selling and felt I could freely walk around the house. Knew the area very well. Moved in within a ...
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Comment on agent fees
Matched a competitor and preferred bournes friendly viewing
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“Bourne's have been very helpful is showing us 2 flats, answering ......”

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Nov 25,2015
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By: 'Julie'
Nov 25,2015
0 people found
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Bourne's have been very helpful is showing us 2 flats, answering all our questions. they always responded promptly and the paper work was all dealt with by email, which was quick and efficient....
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“I've just read the post left by "KM" and felt ......”

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Nov 19,2015
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By: 'KMRH'
Nov 19,2015
3 people found
this helpful
I've just read the post left by "KM" and felt I had to have my say. Let me state from the outset, I'm a real customer of Bourne in Alton. They handled the sale of my father's property in March 2015 and subsequent move to Alton ...
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Comment on agent fees
Very reasonable fees. Most accurate valuation. Achieved ‚£75,000 more than another local agent's valuation!
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“I originally placed my property on the market with another ......”

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Nov 18,2015
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By: 'Christophe'
Nov 18,2015
2 people found
this helpful
I originally placed my property on the market with another agent in the town and they were unsuccessful in selling my property. Bourne were excellent at ensuring that the right potential buyer viewed my property and they were fully aware of the details of the ...
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“Wow, Jenna not only goes the "extra mile" but the ......”

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Nov 18,2015
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Jenna Yates
By: 'Mel'
Nov 18,2015
2 people found
this helpful
Wow, Jenna not only goes the "extra mile" but the whole marathon !! Having been let down by another agent at the very last moment due to their negligence, we found ourselves with three days to find a new home . Having seen a house on line ...
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“Having had a bad experience with another agent,I switched ......”

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Nov 17,2015
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By: 'David'
Nov 17,2015
1 people found
this helpful
Having had a bad experience with another agent,I switched to Bournes. What a revelation. The whole team are dynamic,positive and a pleasure to deal with. From the very first instance I got the feeling that my business was very important to them.Their ...
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“Dealing with this estate agent has renewed our faith in ......”

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Nov 16,2015
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By: 'R&E'
Nov 16,2015
2 people found
this helpful
Dealing with this estate agent has renewed our faith in the industry, there are some stars out there with your interest at heart. Dealing with Gemma Miller from the outset was a delight. Its safe to say my wife and I agree that in our ...
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“Terrible customer service and they would never provide assistance regarding ......”

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Nov 10,2015
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Damian
By: 'Anna'
Nov 10,2015
9 people found
this helpful
Terrible customer service and they would never provide assistance regarding any issues which we all had to arrange with the landlord in the end. The whole point of going to an agency is that it gives you peace of mind and you dont have to ...
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By: Managing Director
Nov 10, 2015
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I am trying to deal with the above comments and must stress at this point that no complaint has been made to the offices to deal with. Furthermore Damian Hartigan does not deal with customers so I am not sure why his name has been mentioned. Finally if the tenant has been put in contact with the landlord it will because the agreement is for Let Only service and we are not managing the property. As with any issues we are happy to investigate fully and assist where possible in finding a solution b ...

“Bourne estate agents are one of the most professional agents ......”

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Nov 06,2015
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By: 'Andy'
Nov 06,2015
4 people found
this helpful
Bourne estate agents are one of the most professional agents I've dealt with. Their honest, pragmatic and sensible approach to helping us sell our house was a breath of fresh air compared to many in Alton. Throughout the sale process Bourne had our best interests ...
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Comment on agent fees
Better than most yet service not compromised.
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“From the time Andrew came to do the valuation until ......”

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Nov 05,2015
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By: 'Jo'
Nov 05,2015
5 people found
this helpful
From the time Andrew came to do the valuation until the sale was completed we could not have asked for better service. We have lived here for nearly thirty years so did not really know what to do or expect. Gemma could not have been ...
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“I have been telling people that using Bourne's to sell ......”

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Nov 05,2015
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By: 'no'
Nov 05,2015
2 people found
this helpful
I have been telling people that using Bourne's to sell my house has entirely changed my opinion of estate agents. (Really ). I have to say that my previous experiences had left me feeling less than convinced about the expertise of estate agents in general. Andrew ...
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“I just wanted to write to say how much my ......”

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Nov 04,2015
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Denise
By: 'Chad'
Nov 04,2015
5 people found
this helpful
I just wanted to write to say how much my wife and I appreciated all the help and support we received from Bournes whilst renting one of their managed properties. Stapley Cottage (24 Middle Bourne Lane). It was an extremely stressful time for us and whilst ...
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“I am appalled by their aggressive approach and sharp practise ......”

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Nov 02,2015
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By: 'KM'
Nov 02,2015
10 people found
this helpful
I am appalled by their aggressive approach and sharp practise - constantly knocking on my door and telephoning but worst of all pestering my elderly mother who shares our home and is often alone home when my husband and I are at work. Does a ...
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Comment on agent fees
I would not use them if they paid me
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By: Amiller
Nov 10, 2015
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It has now been over a week with no response regarding the claim made above, the silence supports the fact that the claim cannot be substantiated. It is a shame that there is not an option to have these posts removed. ...

“Very happy Tenant with Bourne estate agents. Very flexible with ......”

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Aug 27,2015
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By: 'Georgie'
Aug 27,2015
0 people found
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Very happy Tenant with Bourne estate agents. Very flexible with last minute viewings also patient and supportive during the whole process....
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“Keats (now incorporated with Bourne Estate Agents) were the third ......”

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Aug 24,2015
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By: 'Ian'
Aug 24,2015
0 people found
this helpful
Keats (now incorporated with Bourne Estate Agents) were the third estate agent we instructed to sell our property after the previous agents, particularly the second, promised us a lot but didn't deliver on anything. Steve Grantham from Keats was brilliant and impressed us with his ...
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“Adrian was great - providing the enthusiasm and energy that ......”

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Aug 18,2015
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By: 'brown'
Aug 18,2015
1 people found
this helpful
Adrian was great - providing the enthusiasm and energy that i was so lacking. Millie too was wonderful - beavering away behind the scenes, sorting things out with the solicitors etc. - to make sure that the sale did indeed actually go through - despite ...
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Comment on agent fees
Worth it ( & more reasonable than some competitors ..)
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Regional Awards won by Bourne Estate Agents

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