Bournecoast Properties
4.5/5, 83 reviews
89% recommended
100% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
93% lettings fee satisfaction
Established in 1960, Bournecoast is a family operated property agency offering a Bournemouth Holiday Accommodation Letting Agency, a Residential Letting Agency and an Estate Agency. We manage and sell Bournemouth self-catering holiday and residential lettings properties, making us your BUY-TO-LET and LETTINGS specialists. show more Established in 1960, Bournecoast is a family operated property agency offering a Bournemouth Holiday Accommodation Letting Agency, a Residential Letting Agency and an Estate Agency.

We manage and sell Bournemouth self-catering holiday and residential lettings properties, making us your BUY-TO-LET and LETTINGS specialists.

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Latest Reviews

 View all Reviews 83
26th Jan 2018
reviewed by 'Jess'
“Extremely helpful in helping me book a weekends accommodation. Great communication and brilliant service received. Have used the company once ......”
20th Nov 2017
reviewed by 'Riji'
“Zach was very helpful starting from the viewing of property. He ensured that the moving in paperwork was smooth and ......”
8th Nov 2017
reviewed by 'James'
“Zach and his team at Bournecoast went above and beyond when it came to finding the right property in Bournemouth. ......”
2nd Nov 2017
reviewed by 'Vicky'
“All the staff at Bournecoast have been brilliant, especially Zach. He really made the whole renting process easy and smooth. ......”
31st Oct 2017
reviewed by 'Jon'
“Zach was extremely helpful in organising my Winter let in Southbourne. The process itself was made seamless due to Zach's ......”
31st Oct 2017
reviewed by 'Caroline'
“Zach was extremely helpful in organising our winter let and took a lot of time and trouble to help us ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £115,000 £287,500
Lettings 95% 93% £550 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
18 1 34 6 5 0 7 0 10 2
Areas covered
  • BH6
  • Bournemouth
  • BH4
  • Poole
  • Christchurch
Address

26 Southbourne Grove
Southbourne,Bournemouth
Dorset
BH6 3RA
01202437888

update staff | update details

Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA NALS TPOS Sales TPOS Lettings TPOS TDS Property Redress Scheme
Rankings
Overall
Estate agents
Letting agents
Latest Properties

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“Simon has helped us resolve issues with our broadband and ......”

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Dec 16,2016
Minithumbup
By: 'Alistair'
Dec 16,2016
0 people found
this helpful
Simon has helped us resolve issues with our broadband and stuck with it through thick and thin. It seems such a simple thing to get broadband but doing it remotely is almost impossible. Nothing is ever too much trouble for Simon and the team....
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good
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“Zach was very professional, helpful , easy to talk to answered ......”

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Dec 16,2016
Minithumbup
By: 'Jacqui'
Dec 16,2016
1 people found
this helpful
Zach was very professional, helpful , easy to talk to answered all questions promptly and my daughter found him pleasing on the eye!...
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Comment on agent fees
Average
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“Very responsive and helpful in a search for a property ......”

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Dec 13,2016
Minithumbup
By: 'Jane'
Dec 13,2016
0 people found
this helpful
Very responsive and helpful in a search for a property to rent. Very organised and everything went ti plan. Very pleased with property and the quick response to any queries or problems...
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Comment on agent fees
Fees in line with expectations
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By: Bournecoast Properties
Dec 16, 2016
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Hello Thank you for your kind review. Which person is this specifically about? ...

“My first impression of Bournecoast was that things were a ......”

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Dec 13,2016
Minithumbup
By: 'Mr'
Dec 13,2016
1 people found
this helpful
My first impression of Bournecoast was that things were a tad disorganised, the gentleman I dealt with couldn't tell me what properties were available versus their listing on Rightmove, and what the additional costs such as utilitie bills were. And there didn't appear to a ...
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Comment on agent fees
They are what they are! If you reduce the tenants fees, then the landlord fees increase, that's market forces!
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“Bournecoast Properties was quite helpful in finding us a lovely ......”

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Dec 11,2016
Minithumbup
By: 'Deniz'
Dec 11,2016
0 people found
this helpful
Bournecoast Properties was quite helpful in finding us a lovely place to stay. Sice than we are having very good times at our new home. Thanks Zach for your kind support....
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Comment on agent fees
It was the first ever agency we worked with - no chance to compare their fees. But it felt reasonable.
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“This was my first experience in having to rent a ......”

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Dec 11,2016
Minithumbup
By: 'Paula'
Dec 11,2016
0 people found
this helpful
This was my first experience in having to rent a property. I have to say that with the help and guidance that zach provided it all went very smoothly. Zach was exceptionally knowledgeable about agreements and procedure. Nothing was to much trouble. Always on hand ...
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Comment on agent fees
Fees were reasonable
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“Zach was very helpful throughout the whole process of renting ......”

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Dec 10,2016
Minithumbup
By: 'Cosmin'
Dec 10,2016
0 people found
this helpful
Zach was very helpful throughout the whole process of renting the property.I would definitely recommend this agency and Zach....
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Comment on agent fees
Good
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“Following water damage to my home, Zach accompanyed me to ......”

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Dec 10,2016
Minithumbup
By: 'Alison'
Dec 10,2016
0 people found
this helpful
Following water damage to my home, Zach accompanyed me to view a rental property that suits my needs and those of my pets. As I am a first time tenant, he explained the process clearly and guided me through the paperwork to ensure that all ...
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Comment on agent fees
Cost effective
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“Me and my future wife are very happy with Zach. ......”

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Dec 09,2016
Minithumbup
By: 'Octavian'
Dec 09,2016
0 people found
this helpful
Me and my future wife are very happy with Zach. He helped us find what we needed in a short time. The view is absolutely stunning and I definetely recommend him ! Very proffesional and on time....
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“Hayley is always very efficient, professional and with a pleasant ......”

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Dec 07,2016
Minithumbup
By: 'Boscombe'
Dec 07,2016
0 people found
this helpful
Hayley is always very efficient, professional and with a pleasant manner in dealing with all matters raised concerning our property....
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Comment on agent fees
Good
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“Poor customer service led to withdrawing my properties from this ......”

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Dec 07,2016
Minithumbdown
By: 'CAT'
Dec 07,2016
0 people found
this helpful
Poor customer service led to withdrawing my properties from this agent. Poor communication with virtually no updates on matters either reported either by myself or my tenants. A totally reactive service and never once received a phone call asking if everything was ok with the ...
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“Have just moved into a property managed by Bournecoast. Property ......”

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Dec 07,2016
Minithumbup
By: 'Jon'
Dec 07,2016
0 people found
this helpful
Have just moved into a property managed by Bournecoast. Property viewing was informative and agent knew answers to all our questions - that or knew where to get them from! When we asked for some work to be done prior to renting the property, agent ...
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Comment on agent fees
Fees seem reasonable - we looked at other agencies and this is about right.
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“Overall the experience with Bournecoast was a pleasant one, this ......”

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Dec 07,2016
Minithumbup
By: 'Ed'
Dec 07,2016
0 people found
this helpful
Overall the experience with Bournecoast was a pleasant one, this was the first time that I had personally dealt with a letting agent and to be honest I was apprenhensive. Being a student I have heard many horror stories and hear on a frequent basis ...
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Comment on agent fees
As expected.
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“The Bournecoast customer service is always exceeding my expectations, they ......”

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Dec 04,2016
Minithumbup
By: 'Flavio'
Dec 04,2016
0 people found
this helpful
The Bournecoast customer service is always exceeding my expectations, they always excel on what they do, I just had a couple of unfortunate situation on a year tenancy and they managed them always in very profesional way....
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N/A
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“I have been using Bournecoast for a number of years ......”

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Nov 16,2016
Minithumbup
By: 'Maxwell'
Nov 16,2016
0 people found
this helpful
I have been using Bournecoast for a number of years on the rental of my apartment and also on the sale of the apartment which my experience with all the staff was amazing ticking all he boxes. If I ever buy another property in this ...
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Comment on agent fees
Good value for money
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“Mr Tebbutt was extremely patient, helpful and solution focused in ......”

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Nov 16,2016
Minithumbup
By: 'Anon'
Nov 16,2016
0 people found
this helpful
Mr Tebbutt was extremely patient, helpful and solution focused in fixing an ongoing internet connection problem between my accommodation and the internet provider. After nearly 6 weeks the problem was fixed. Thank you....
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“Simon has shown incredible patience, tenacity and forbearance in what ......”

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Nov 09,2016
Minithumbup
By: 'Paul'
Nov 09,2016
0 people found
this helpful
Simon has shown incredible patience, tenacity and forbearance in what proved to be an incredibly long and complicated utility issue with 4 of my flats for which i can only thank him as i am not sure i could have resolved it, if left to me!!!!...
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Comment on agent fees
Real value for money, which is that best that anyone can say!!!
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“Found Simon to be very helpful and sympathetic about the ......”

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Oct 25,2016
Minithumbup
By: 'Gwen'
Oct 25,2016
0 people found
this helpful
Found Simon to be very helpful and sympathetic about the dilemma we found ourselves in, and how we felt at the time we really needed his help. He did his best to find us suitable accommodation, for which we are extremely grateful. He has a ...
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Comment on agent fees
Good
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“Whilst we did not use the services of renting we ......”

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Sep 20,2016
Minithumbup
By: 'Jackie'
Sep 20,2016
0 people found
this helpful
Whilst we did not use the services of renting we did use this company for purchasing and found them extremely helpful and very helpful. Thank you once again....
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N/A
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“I just called this company to enquire about properties available ......”

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Sep 05,2016
Minithumbdown
By: 'Helen'
Sep 05,2016
1 people found
this helpful
I just called this company to enquire about properties available for short term let. The young man I spoke to could not have been less interested or more rude. He appeared annoyed that I had called when he was busy, annoyed that I didn't know ...
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“Before you ever consider buying a buy to let investment ......”

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Jan 22,2016
Minithumbup
By: 'Sergei'
Jan 22,2016
0 people found
this helpful
Before you ever consider buying a buy to let investment property you really do need to speak to Simon. His wealth of knowledge is impressive and fills you with confidence in knowing a good investment vs a an indifferent one. Whether your property investment needs ...
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“I have been more than satisfied with bournecoast over the ......”

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Dec 22,2015
Minithumbup
By: 'Imogen'
Dec 22,2015
0 people found
this helpful
I have been more than satisfied with bournecoast over the last 10 years. The staff have been friendly, patient, hard-working, prompt, and have always considered detail. You, particularly, have been outstanding in everything that has dealt with the sale of my flat, and I would like ...
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“Simon has proved himself invaluable during the purchase of my ......”

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Nov 27,2015
Minithumbup
By: 'Gio'
Nov 27,2015
0 people found
this helpful
Simon has proved himself invaluable during the purchase of my flat. I was overall impressed by his capacity to oversee the all process while providing regular support and assistance at all issues. I will definitely use again and do recommend wholeheartedly!...
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“A well established family run business that have a very ......”

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Oct 08,2015
Minithumbup
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Veronica
By: 'Holiday'
Oct 08,2015
0 people found
this helpful
A well established family run business that have a very professional approach to dealing with clients. We have been using Bournecoast now for several years and they strive to reach targets. Any problems are dealt with swiftly and feedback is always given. Whenever we are ...
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“My partner and I wanted to thank you and your ......”

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Jun 28,2015
Minithumbup
By: 'C'
Jun 28,2015
0 people found
this helpful
My partner and I wanted to thank you and your team for such a positive renting experience. Lots of our friends have had negative experiences with other agencies so we wanted to thank you for being so helpful. Especially so when things went wrong with ...
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“A sound, honest, reliable and friendly family business. They have ......”

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Jun 14,2015
Minithumbup
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Des
By: 'GillenK'
Jun 14,2015
0 people found
this helpful
A sound, honest, reliable and friendly family business. They have managed my property in Southbourne for nearly 20 years. All fees are shown upfront and no additional charges are made without written confirmation from me. Fees are competitive. I live outside the UK and Bournecoast advise ...
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Comment on agent fees
All fees are shown upfront and no additional charges are made without written confirmation from me. Fees are competitive. I live outside the UK and Bournecoast advise me promptly should any work be required. They have a good maintenance service with reliable contractors and reasonable fees..
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“I have been dealing with Bournecoast for around 2 and half ......”

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Jan 09,2015
Minithumbup
By: 'Paul'
Jan 09,2015
0 people found
this helpful
I have been dealing with Bournecoast for around 2 and half years. My initial interaction was with Simon Tebbitt as my wife and I were looking to purchase this property. I found Simon to be very proffesional and considerate to our needs and the advice sort ...
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Comment on agent fees
As a Holiday Let, I fully appreciate and understand the need to achieve high fees as there is alot of foot fall through the holiday period so whilst the fees are the work involved does seem to justify the percentage charged. for the longer term winter lets, Bournecoast are happy to discuss.
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“Thanks sooooo much to bothMarie and Des for such prompt ......”

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Dec 25,2014
Minithumbup
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Des
By: 'Fenn'
Dec 25,2014
0 people found
this helpful
Thanks sooooo much to bothMarie and Des for such prompt and efficient service!! What a pleasure... With kind regards, Sandy...
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“From start to finish, Tracey and Simon when necessary, were ......”

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Dec 15,2014
Minithumbup
By: 'Liz'
Dec 15,2014
0 people found
this helpful
From start to finish, Tracey and Simon when necessary, were always very helpful, friendly and professional. This purchase was particularly difficult and lengthy through lack of co-operation by the vendors solicitors. Tracey was constantly on the case to try and finalise this purchase, even supplying ...
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“I used Bournecoast to sell my flat which had been ......”

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Dec 08,2014
Minithumbup
By: 'Bob'
Dec 08,2014
0 people found
this helpful
I used Bournecoast to sell my flat which had been on the market for ages with another agent. They found a buyer at a good price and followed the sale the whole way through. Thanks and well done...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:14 PM 16/10/2018 by Des Simmons

Awards won by Bournecoast Properties

Regional Awards won by Bournecoast Properties

Individual Branch Awards

Bournemouth, BH6



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