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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.8/5, 500 Reviews
98% Recommended
100% sales valuation accuracy
96% letting valuation accuracy
96% sales fee satisfaction
96% letting fee satisfaction
Blakestanley
11-13a Broadway Market, London, Greater London
E8 4PH
020 7254 7554
In order for your concerns to be addressed as efficiently as possible, we would ask that you raise your complaint in writing to the member of staff that you are in direct contact with. Your complaint will be acknowledged within 24 hours of receipt. The person in receipt of the complaint will aim to rectify your concerns within 3 working days of the complaint being made. If your complaint hasn’t been resolved within 3 working days, it will be escalated to the Department Manager who will aim to resolve your complaint within 10 working days of the original complaint. If your complaint remains unresolved then it will be escalated to the Office Manager. If the Office Manager is still unable to resolve your complaint within 13 working days of original complaint then it will be escalated to a Director. The Director will acknowledge your complaint on the date that the complaint is passed to them. The Director will aim to rectify the problem to a satisfactory outcome within 2 working days of them receiving the complaint. Your complaint should be dealt with within 15 working days of the original complaint, unless exceptional circumstances apply. We are Members of The Property Ombudsman If your complaint still remains unresolved then it can be escalated to The Property Ombudsman. Further information about The Property Ombudsman can be found on their Consumer Guide.
Last updated at 12/22/2022, 6:42:35 AM by allAgents
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 128 | 1 | 189 | 4 | 91 | 3 | 73 | 1 | 8 | 2 |
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 96% | £285,000 | £2,620,000 |
| Lettings | 96% | 96% | £310 | £3,600 |
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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By : 'Pelin&Murat'
Branch : London ,11-13a Broadway Market
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E8
As we were new in london, we had lots of questions about every details of renting, and Danica answered them all with great attitude and speed, and helped us along all the way of the process kindly, with big patience. Very thankful about ... Read Full Review
Good
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By : 'Marina'
Branch : London ,11-13a Broadway Market
Services : Letting( As a Tenant )
Rent PCM : £1256
Would you recommend ? : Yes
Postcode : E8
Looking for a new letting in a short time is always a challenge, we would not have managed without Danica. She is by far the best property agent we have ever met in London. Key reasons: the communication was always lightning-fast, even outside office hours; we were kept informed at all stages with ... Read Full Review
Fees are reasonable by London standards, lower than some other main agencies, no hidden small print.
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By : 'Colleen'
Branch : London ,11-13a Broadway Market
Services : Letting( As a Owner )
Rent PCM : £1460
Would you recommend ? : Yes
Postcode : E82
Danica has been assisting me , a landlady, for 4 years. She has always been thoroughly professional, polite and friendly. Danica always finds me good caliber tenants. She answers queries immediately and sorts out any problems efficiently and with minimum fuss. Thank you ... Read Full Review
Fine
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By : 'Julie'
Branch : London ,11-13a Broadway Market
Services : Letting( As a Tenant )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : E2
Danica has been very helpful all along the process (viewings, offer and signature). She was very quick in getting back to us! We were very pleased with the service of Danica, and BlakeStanley in general. They are very professional and ... Read Full Review
The fees are standard and are completely justified given the level of service.
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By : 'Veronika'
Branch : London ,11-13a Broadway Market
Services : Letting( As a Owner )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : E8
Excellent service from a landlords perspective, Danica is always friendly and helpful, responsive and maintains high professional standards I have grown to expect as a longstanding client of Blake ... Read Full Review
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By : 'Natalia'
Branch : London ,11-13a Broadway Market
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E8
Danica was dedicated and kind. She was patient and her communication was excellent! I appreciate how she was so up for showing me te property several times and talked me thoroughly through the leasing procedures. I really appreciated her warm ... Read Full Review
Good
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By : 'Paul'
Branch : London ,11-13a Broadway Market
Services : Letting( As a Owner )
Rent PCM : £1733
Would you recommend ? : Yes
Postcode : E8
Exemplary service, always friendly and helpful, and quick to respond to any problems. Kept me informed of the process all the way. Very happy to ... Read Full Review
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By : 'Jamie'
Branch : London ,11-13a Broadway Market
Services : Letting( As a Tenant )
Rent PCM : £1750
Would you recommend ? : Yes
Postcode : E2
It was an absolute pleasure to be working with Jodie to find our new flat near Broadway Market. Jodie guided us through the entire rental procedure with expertise and ease. Her communication was clear, to the point and timely. I would highly recommend Jodie to anyone looking to rent in the Hackney ... Read Full Review
Average fees.
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By : 'Melissa'
Branch : London ,11-13a Broadway Market
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E2
Danica was extremely helpful from start to finish in helping us find a place and sign a lease. She is friendly, has a great attitude, and responded very quickly. Would definitely work with her ... Read Full Review
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By : 'KL'
Branch : London ,11-13a Broadway Market
Services : Letting( As a Tenant )
Rent PCM : £1408
Would you recommend ? : Yes
Postcode : E2
Danica went above and beyond to help me get my dream flat from the point of enquiry right up until I moved ... Read Full Review
Extremely fair fees
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Matthew
By : 'HER'
Branch : London ,11-13a Broadway Market
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : E8
Both Alex and Matthew have been nothing but 100% professional, often working way past standard office hours. Always available and keeping us updated throughout what was a very tricky sale (no fault of their own) Their patience, understanding and good nature through what was a turbulent time ... Read Full Review
Very competitive.
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By : 'Emily'
Branch : London ,11-13a Broadway Market
Services : Letting( As a Tenant )
Rent PCM : £2150
Would you recommend ? : Yes
Postcode : E2
Danica was super friendly and helpful, really easy to get hold of, and communicated with us every step of the way (unlike other agencies we were working with). She went above and beyond to ensure we got the flat we wanted. Super ... Read Full Review
Fees are fine, pretty standard - actually a bit cheaper than larger agencies. Good that inventory cost is taken at the end of the tenancy (out of deposit) rather than the start.
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By : 'TS'
Branch : London ,11-13a Broadway Market
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E2
Danica was very professional and helpful, and made the stress of looking for a flat seems easy. She really followed up every step on the way, and made sure I found the home I was looking for. It was a pleasure to work with ... Read Full Review
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By : 'Alice'
Branch : London ,11-13a Broadway Market
Services : Letting( As a Tenant )
Rent PCM : £1560
Would you recommend ? : Yes
Postcode : E5
Pip was a dream. Moving in with my boyfriend for the first time and she couldn't have made it easier for us. Having struggled with agents in the past I couldn't believe how smoothly everything went. Massive ... Read Full Review
They are what they are. But happy to pay considering the level of service we received.
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By : 'India'
Branch : London ,11-13a Broadway Market
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : E8
I can't speak highly enough of my experience with Alex. He was very patient, answered every question and explained every form and every part of the process cleary and thoroughly. Alex made the process of buying a flat as painless and straightforward as possible. He helped me find the flat of my ... Read Full Review
Good
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By : 'YK'
Branch : London ,11-13a Broadway Market
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E4
The service was great, even when we had problems to solve she made all the efforts so help and ... Read Full Review
Good :)
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By : 'Rachel'
Branch : London ,11-13a Broadway Market
Services : Letting( As a Tenant )
Rent PCM : £1452
Would you recommend ? : Yes
Postcode : E8
My partner and I are new to London and were completely overwhelmed by the competitive real estate market (and the personalities that go with it). Jodie and Danica helped demystify the process and were an absolute pleasure to deal with. Danica initially received our inquiry, took note of our ... Read Full Review
Reasonable, well below that of other agents.
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By : 'Amanda'
Branch : London ,11-13a Broadway Market
Services : Letting( As a Owner )
Rent PCM : £500
Would you recommend ? : Yes
Postcode : E8
Jodie was fantastic - and believe me we didn't make her job easy. She was really helpful and calm throughout the whole process of letting our flat and found us a fantastic tenant. We have always used Blake Stanley to let out our flat over the last 10 years and wouldn't use anyone ... Read Full Review
Agents fees are reasonable - may not be the cheapest but you get what you pay for - they let and manage my flat
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By : 'Sam'
Branch : London ,11-13a Broadway Market
Services : Sales( As a Buyer )
Sold price : £1130000
Would you recommend ? : Yes
Postcode : E8
Alex was great in helping us buy our first house. He was always available to help get us access and was able to very knowledgeably answer all the questions we had. I would certainly recommend working with Alex. He is a very trustworthy and friendly guy to deal ... Read Full Review
NA - we were buyers
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By : 'JD'
Branch : London ,11-13a Broadway Market
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : e8
From the start of my apartment search to finding the right place Danica was fantastic throughout! Even though my requirements were quite limited (needed pet friendly, specific area, limited budget etc) Danica didnt seem slightly phased. She was courteous, warm, professional and friendly throughout. ... Read Full Review
Reasonable and within market range
