The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
Loading...
4.8/5, 500 Reviews
98% Recommended
100% sales valuation accuracy
96% letting valuation accuracy
96% sales fee satisfaction
96% letting fee satisfaction
Blakestanley
11-13a Broadway Market, London, Greater London
E8 4PH
020 7254 7554
In order for your concerns to be addressed as efficiently as possible, we would ask that you raise your complaint in writing to the member of staff that you are in direct contact with. Your complaint will be acknowledged within 24 hours of receipt. The person in receipt of the complaint will aim to rectify your concerns within 3 working days of the complaint being made. If your complaint hasn’t been resolved within 3 working days, it will be escalated to the Department Manager who will aim to resolve your complaint within 10 working days of the original complaint. If your complaint remains unresolved then it will be escalated to the Office Manager. If the Office Manager is still unable to resolve your complaint within 13 working days of original complaint then it will be escalated to a Director. The Director will acknowledge your complaint on the date that the complaint is passed to them. The Director will aim to rectify the problem to a satisfactory outcome within 2 working days of them receiving the complaint. Your complaint should be dealt with within 15 working days of the original complaint, unless exceptional circumstances apply. We are Members of The Property Ombudsman If your complaint still remains unresolved then it can be escalated to The Property Ombudsman. Further information about The Property Ombudsman can be found on their Consumer Guide.
Last updated at 12/22/2022, 6:42:35 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 96% | £285,000 | £2,620,000 |
Lettings | 96% | 96% | £310 | £3,600 |
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
128 | 1 | 189 | 4 | 91 | 3 | 73 | 1 | 8 | 2 |
Nathan
By : 'Sophie'
Branch : London ,11-13a Broadway Market
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : e84
George Ioannou, Harry and Nathan Arnold have been exceptionally helpful in setting us up as first time landlords. Very professional, friendly and accommodating and very helpful too. I cannot thank them enough. They made a daunting task easy and ... Read Full Review
By : 'Melvin'
Branch : London ,11-13a Broadway Market
Services : Letting( As a Owner )
Rent PCM : £2500
Would you recommend ? : Yes
Postcode : n90
I have been in touch with Blakestanley for over 8 years now and the Lettings Team have always been professional in the service they have provided to me. To this day I have no complaints and more than happy to recommend them and their services. George, Nathan and Harry have continued to go above ... Read Full Review
By : 'Ignacio'
Branch : London ,11-13a Broadway Market
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : e28
The team was really kind and helpful in securing us a flat - specially in the current conditions of the market which makes it almost ... Read Full Review
Nathan
By : 'April'
Branch : London ,11-13a Broadway Market
Services : Letting( As a Tenant )
Rent PCM : £1900
Would you recommend ? : Yes
Postcode : E82
We were so impressed with Blakestanley. They helped us find a property in a very short space of time and helped us with every step of the way. They kept in contact, keeping us up to date with everything. Very friendly and ... Read Full Review
By : 'Sam'
Branch : London ,11-13a Broadway Market
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : E84
Harry has been super useful from minuet one. Whenever we had issues or information we needed sorting Harry always provided a quick and efficient service. There were some minor issues with some other agents, however Harry was able to sort mix ups out ... Read Full Review
Charlotte
By : 'Barış'
Branch : London ,11-13a Broadway Market
Services : Sales( As a Buyer )
Sold price : £531000
Would you recommend ? : Yes
Postcode : E28
Charlotte Alexander was very helpful during the purchase of our new flat, explained us all the complicated details in this process which was quite new to us and which we had little knowledge about. Very happy to have worked with ... Read Full Review
Charlotte
By : 'Fred'
Branch : London ,11-13a Broadway Market
Services : Sales( As a Buyer )
Sold price : £392000
Would you recommend ? : Yes
Postcode : E81
Charlotte was brilliant, she helped us with a long and complicated sale process, and was always on top of things, chasing solicitors on our behalf and reminding us about deadlines. Great ... Read Full Review
By : 'Francisca'
Branch : London ,11-13a Broadway Market
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E83
Our experience with BlakeStanley was very good! Harry was very responsive, professional and helpful throughout the entire process. We are beyond happy in our new ... Read Full Review
Charlotte
By : 'Charlie'
Branch : London ,11-13a Broadway Market
Services : Sales( As a Buyer )
Sold price : £705000
Would you recommend ? : Yes
Postcode : N15
We loved working with Charlotte at Blake Stanley. She was so attentive and gave personal service and advice throughout. From first showing to completion, Charlotte was helpful, responsive and helped a make a complicated process easy to navigate. I highly recommend Blake Stanley and would certainly ... Read Full Review
Charlotte
Nick
By : 'Georgie'
Branch : London ,11-13a Broadway Market
Services : Sales( As a Vendor )
Sold price : £510000
Would you recommend ? : Yes
Postcode : E82
We spoke to a few agents and decided to go with Blake and Stanley after gut instinct and we were not disappointed. Every step of the way we were supported and communication was excellent. Our agent Charlotte even helped with our next purchase and then when things slowed down helped us get this ... Read Full Review
By : 'mahon'
Branch : London ,11-13a Broadway Market
Services : Letting( As a Owner )
Rent PCM : £3000
Would you recommend ? : Yes
Postcode : e83
I renovated a large property in London Fields, creating 5 high quality units. Blake Stanley successfully let all 5 units within a fortnight, achieving rents that actually exceeded their initial guidance. They know their market well and they were always courteous and prompt when ... Read Full Review
By : 'Frazer'
Branch : London ,11-13a Broadway Market
Services : Letting( Property Management )
Rent PCM : £1975
Would you recommend ? : Yes
Postcode : E26
Harry has been handling my flat whilst I'm away in the US. He has been extremely professional and attentive throughout the process. Absolute ... Read Full Review
By : 'Louise'
Branch : London ,11-13a Broadway Market
Services : Letting( As a Owner )
Rent PCM : £1075
Would you recommend ? : Yes
Postcode : E81
I have been using Blake Stanley for the last eleven years and they have always been helpful and professional. Harry handled my recent let superbly. Everything done in a couple of weeks. I couldn't be happier. Thank ... Read Full Review
By : 'Sam'
Branch : London ,11-13a Broadway Market
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E26
We've had a brilliant rental experience with Harry & BlakeStanley. BlakeStanley have many strong properties in East London. It took us 2 weeks and 6 days to go from finding the property online to moving-in. Harry was excellent throughout - great communication, offered good advice, and ... Read Full Review
By : 'Claudia'
Branch : London ,11-13a Broadway Market
Services : Letting( As a Tenant )
Rent PCM : £3600
Would you recommend ? : Yes
Postcode : E83
Cannot thank BlakeStanley (particularly Harry) enough for finding our family the most perfect home! Was incredibly stress free and a really enjoyable process. 5 star service and we will be coming back to BlakeStaney if ever we are in need of a new home. Thank you ... Read Full Review
By : 'Charles'
Branch : London ,11-13a Broadway Market
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : E27
Keely did a great job. Everyone at Blake Stanley is always friendly and helpful and have they found many excellent tenants for us over the ... Read Full Review
Matthew
Nick
By : 'Natalie'
Branch : London ,11-13a Broadway Market
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : E84
Nick and Matthew provided both excellent knowledge and professional advice which helped enable the smooth sale of our property. They were quick to provide assistance and went above and beyond providing an honest and personal service. I would have no hesitation in recommending ... Read Full Review
Matthew
By : 'Gabby'
Branch : London ,11-13a Broadway Market
Services : Online Auctions( )
Sold price : £636000
Would you recommend ? : Yes
Postcode : E84
BlakeStanley and in particular Matthew were so helpful, efficient, prompt and responsive right from day 1 to completion. Such a lovely estate agent, couldn't recommend them ... Read Full Review
Matthew
Jordi
By : 'Jonny'
Branch : London ,11-13a Broadway Market
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : E29
Blake Stanley successfully sold my flat near Broadway Market, E8. They were very helpful and professional throughout. Matthew and his colleagues in the sales team know the business and market very well, but maintain a human approach. I'd happily recommend the ... Read Full Review
Matthew
By : 'Peter'
Branch : London ,11-13a Broadway Market
Services : Sales( As a Vendor )
Sold price : £515000
Would you recommend ? : Yes
Postcode : E29
I have used the services of Blake Stanley and specifically Matthew Summerfield to recently sell my flat near Broadway Market in London. We chose to sell via Blake Stanley as we had bought the flat through them with Matthews assistance. Our experience with them as purchasers was very positive - ... Read Full Review