100% sales valuation accuracy
83% sales fee satisfaction
67% lettings valuation accuracy
81% lettings fee satisfaction
bigmove estate agents are a multi award winning independent estate agent who have quickly stamped a mark in becoming one of Hackney’s leading estate agents.bigmove provides specialist property services aimed at sellers, landlords, buyers, tenants and property developers. In addition to residential sales and lettings we provide consultancy ...
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bigmove estate agents are a multi award winning independent estate agent who have quickly stamped a mark in becoming one of Hackney’s leading estate agents.
bigmove provides specialist property services aimed at sellers, landlords, buyers, tenants and property developers. In addition to residential sales and lettings we provide consultancy on developments and building projects.
We employ the most knowledgeable and experienced individuals for our ever growing team, as after all, we are well aware sometimes how stressful and daunting buying, renting, selling or even letting a home can be – especially to those who have no prior knowledge of the property market. We want you to have high expectations and would be delighted to see how we quickly exceed them. Our team members are friendly, approachable and, most of all, understanding.
With over 30 years combined of local knowledge, we have a huge range of experience in a wealth of areas including sales, land and development opportunities, meaning we are well equipped to meet the diverse requirements of the modern property market.
bigmove provides specialist property services aimed at sellers, landlords, buyers, tenants and property developers. In addition to residential sales and lettings we provide consultancy on developments and building projects.
We employ the most knowledgeable and experienced individuals for our ever growing team, as after all, we are well aware sometimes how stressful and daunting buying, renting, selling or even letting a home can be – especially to those who have no prior knowledge of the property market. We want you to have high expectations and would be delighted to see how we quickly exceed them. Our team members are friendly, approachable and, most of all, understanding.
With over 30 years combined of local knowledge, we have a huge range of experience in a wealth of areas including sales, land and development opportunities, meaning we are well equipped to meet the diverse requirements of the modern property market.
Latest Reviews
View all Reviews 43
16th Oct 2019
reviewed by 'James'
11th Jul 2019
reviewed by 'Alix'
1st Jun 2019
reviewed by 'Maureen'
8th May 2019
reviewed by 'Ella'
24th Jan 2019
reviewed by 'joren'
3rd Jul 2018
reviewed by 'DelilahRose'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 83% | £165,000 | £900,000 |
| Lettings | 67% | 81% | £628 | £4,700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 5 | 0 | 19 | 3 | 3 | 0 | 9 | 0 | 2 | 2 |
Areas covered
- E5
- Hackney
- E8
- N16
- E9
- N1
Address
93 Lower Clapton Road
Hackney,London
Greater London
E5 0NP
020 8986 7373
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Oct 06,2014
Oct 06,2014
3
people found
this helpful
this helpful
Big Move worked very hard to find a good buyer for the house - we had a number of positive viewings the day it went on the market, one of which progressed to purchase. We found a good quality reliable buyer, and our sales agent ...
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Comment on agent fees
Very reasonable
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Sep 29,2014
Sep 29,2014
3
people found
this helpful
this helpful
- Misinformation
- No follow ups
- The agent didn't show anymore interest in taking care of the tenants after the contract was signed.
- The agent didn't give all the information at once, everyday there was always something new regarding the prices and other information ...
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What agent could do to change your mind?
What we would recommend to the agent for her next customer/client, is that she shows more interest in them even after they signed the contract. Good customer service doesn't stop after the signing of a contract. Good customer service is when one goes an extra mile ( i.e. asking for feedback from clients, and doing some followups). At the end of the day both parties depend on each other.Attached Filesnbsp;
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Sep 07,2014
Sep 07,2014
3
people found
this helpful
this helpful
After months of searching on Gumtree etc., my boyfriend and I decided we would have a look at some agencies. Instantly, we had far more success in one day than we had had over those months. I called BigMove at 9am and spoke to their ...
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Sep 03,2014
Sep 03,2014
2
people found
this helpful
this helpful
Big Move was recommend to me by a friend to rent my property. I have used many other agents and encounter delays and lost of rent. However Big Move rented my property after the first viewing, so was very impressed with their professional and prompt ...
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Aug 28,2014
Aug 28,2014
4
people found
this helpful
this helpful
A very professional service from start to finish. Shin helped us secure the property and chased up information on daily basis to keep things moving. Would highly recommend Big Move....
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Jul 14,2014
Jul 14,2014
7
people found
this helpful
this helpful
I bought through them and the service was fantastic and shin worked very hard to smooth things out over difficult parts of the sale....
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May 28,2014
May 28,2014
6
people found
this helpful
this helpful
Big Move Estate Agents are an exceptional Estate Agents as they are professional, pro-active and have a 5 star networking portfolio as my property was sold within 6 hours of registering my property on the market with 4 other parties wishing to place a serious offer at the ...
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Apr 04,2014
Apr 04,2014
7
people found
this helpful
this helpful
Shin was excellent, helpful and friendly during a potentially fraught exchange and completion. She smoothed the process in a very professional manner and was always at least one step ahead of the game! Thoroughly recommended!...
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Feb 24,2014
Feb 24,2014
5
people found
this helpful
this helpful
Was not impressed with Big Move at the beggining as the kitchen picture published in zoopla was not the real one in the flat, it belonged to a different flat! However, Shin was really helpful towards the end when we encounter some troubles and delays ...
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Oct 08, 2016
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33rd Annual Graphics from the Americas Comes to Miami Beach printing solutions packaging boxes He declared that helping printers find alternatives to this particular tooth-and-claw scenario was the “collective challenge” of exercise machines vendors and also the trade media for them editorially. However, he expressed frustration in the impracticality of reaching printers from the customar ...
Aug 16,2013
Aug 16,2013
7
people found
this helpful
this helpful
I found a flat I liked the sound of on Zoopla and contacted the agent, Big Move. I was very impressed with the service I received throughout the process of purchasing the property. I needed to gain access several times and each time they provided ...
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Apr 29,2013
Apr 29,2013
9
people found
this helpful
this helpful
We've just moved home, which involved selling and buying, and dealt with Big Move for the purchase. They were brilliant, very helpful and very quick at resolving issues. There were some problems at our end of the chain (our buyers) and Big Move helped us ...
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Jan 15,2013
Jan 15,2013
9
people found
this helpful
this helpful
I am so happy with the excellent service I got given by Big Move while they was selling my property. They was honest,reliable and always kept me up to date with changes in the sale. Also achieved the maximum sale price for my property....
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Mar 12,2012
Mar 12,2012
7
people found
this helpful
this helpful
I've been renting in London for 13 years and have dealt with all types of middlemen and estate agents. I just want to say that Big Move, in terms of their sheer incompetency, beats all of them. Save your agency fee money and go somewhere else, ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Please discuss your complaint with a member of our branch staff who will aim to deal with your problem as fairly and swiftly as possible.
If you are not satisfied with your complaint being resolved, please send an email to [email protected] and this will be forwarded to the branch manager. The manager will try to resolve the matter within 48 hours of you raising your complaint, however, depending on the details of your complaint this may vary.
If you are still not satisfied with the response from our branch manager please ask your complaint to be referred to the managing director. You must highlight in writing, why you are still dissatisfied and what further action you would like bigmove estate agents to take to fully resolve your complaint. You will receive a response within 3 working days including the nature of your complaint and the time period we will be able to reply to your complaint in further detail.
At this point you may be asked for further information if needed. Within 16 working days your complaint will be fully investigated by the managing director and you should receive a formal written outcome of the investigation.
By the end of six weeks following receipt of your complaint, in the majority of cases (except exceptional cases), bigmove will have provided you with a written final response accompanied by The Property Ombudsman Consumer Guide.
You may write to The Property Ombudsman if you are still dissatisfied with the action taken by bigmove estate agents.
Please find the relevant details on their website: www.tpos.co.uk which will highlight the process you need to follow.
Last updated at 4:46 PM 29/05/2019 by Kiran Kaur
If you are not satisfied with your complaint being resolved, please send an email to [email protected] and this will be forwarded to the branch manager. The manager will try to resolve the matter within 48 hours of you raising your complaint, however, depending on the details of your complaint this may vary.
If you are still not satisfied with the response from our branch manager please ask your complaint to be referred to the managing director. You must highlight in writing, why you are still dissatisfied and what further action you would like bigmove estate agents to take to fully resolve your complaint. You will receive a response within 3 working days including the nature of your complaint and the time period we will be able to reply to your complaint in further detail.
At this point you may be asked for further information if needed. Within 16 working days your complaint will be fully investigated by the managing director and you should receive a formal written outcome of the investigation.
By the end of six weeks following receipt of your complaint, in the majority of cases (except exceptional cases), bigmove will have provided you with a written final response accompanied by The Property Ombudsman Consumer Guide.
You may write to The Property Ombudsman if you are still dissatisfied with the action taken by bigmove estate agents.
Please find the relevant details on their website: www.tpos.co.uk which will highlight the process you need to follow.
Best Letting Agent in E5 
