BetterMove
4.4/5, 172 reviews
87% recommended
91% sales valuation accuracy
93% sales fee satisfaction
Bettermove has become Better. We are now under new management and have a fresh new look. The existing estate agency model has remained the same for years, we have decided to change the way things are done, making things speedier, cheaper, and more transparent for the buyer and the seller. ... show more Bettermove has become Better. We are now under new management and have a fresh new look. The existing estate agency model has remained the same for years, we have decided to change the way things are done, making things speedier, cheaper, and more transparent for the buyer and the seller. No more sellers fees, we won’t even charge commission when we sell your home. We are straightforward, and transparent and work with you to get property deals completed.

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Latest Reviews

 View all Reviews 172
29th Oct 2024
reviewed by 'Paul Aitchison'
“The most helpful lady I’ve come across in a long time. Alway came back to you with positive answers ......”
23rd Oct 2024
reviewed by 'C Potts'
“Absoulte dire service Julia is appalling my dad died and I was really put upon as his house was going ......”
19th Aug 2024
reviewed by 'Mike'
“

As my property has a short lease, I decided to list it with Bettermove, as they supposedly “specialise” in ......”

7th May 2024
reviewed by 'Oliver'
“BetterMove maintained excellent communication throughout the buying process and responded to all queries promptly. Any support and advice I needed ......”
30th Apr 2024
reviewed by 'Liam'
“Great service, just as advertised, prompt, readily available to take calls and queries. The staff are engaging and did all ......”
30th Apr 2024
reviewed by 'Samantha'
“The company were very efficient and professional. They kept us informed about the procedures all along the way. Thank you....”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 91% 93% £45,000 £1,085,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 3 1 0 90 5 40 1 12 13
Areas covered
  • TS17
  • Nationwide
Address

20-22 Bridge End
Leeds
West Yorkshire
LS1 4DJ
0330 004 0050

update staff | update details

Opening Hours
  • Monday: 00:00 - 00:00
  • Tuesday: 00:00 - 00:00
  • Wednesday: 00:00 - 00:00
  • Thursday: 00:00 - 00:00
  • Friday: 00:00 - 00:00
  • Saturday: 00:00 - 00:00
  • Sunday: 00:00 - 00:00
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
TPOS Sales TPOS Lettings TPOS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

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“Stay away from this company...”

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Nov 05,2019
Minithumbdown
By: 'Claire'
Nov 05,2019
3 people found
this helpful
Stay away from this company,I was approached by this company in august 2019 about the sale of my property. I was promised that my property will be sold within 2 weeks since they claimed to have alot of investors on their books, was even told they ...
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“10/10 for bettermove Lovely helpful friendly......”

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Oct 25,2019
Minithumbup
By: 'Plo'
Oct 25,2019
0 people found
this helpful
10/10 for bettermove Lovely helpful friendly staff! Easy to deal with and straightforward. Got me an offer within 2 days of being on the market, now just waiting for it to complete....
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“Awesome experience with bettermove !...”

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Oct 18,2019
Minithumbup
By: 'Ms'
Oct 18,2019
0 people found
this helpful
Awesome experience with bettermove ! Very happy I chose to use bettermove. My husband wanted to cancel after a few days as we didn't have any immediate interest but we stuck it out and very glad we did, we had our first viewing after 18 days which ...
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“Fantastic customer service from Claire Mannin......”

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Oct 17,2019
Minithumbup
By: 'Tehmoor'
Oct 17,2019
0 people found
this helpful
Fantastic customer service from Claire Manning. She went the extra mile for me and as a result we have built a great business relationship for further opportunities in the future. Look forward to working with you again Claire Tehmoor khan...
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“First class service from bettermove. I've ju......”

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Oct 15,2019
Minithumbup
By: 'Joseph'
Oct 15,2019
0 people found
this helpful
First class service from bettermove. I've just sold my house through bettermove and was very pleased with the service I received....
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“I was contacted out of the blue by bettermove......”

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Oct 07,2019
Minithumbup
By: 'karen'
Oct 07,2019
1 people found
this helpful
I was contacted out of the blue by bettermove who claim they had investors in my area that were interested, I was very sceptical at first but did some research online and gave them the benefit of the doubt. After 5 weeks I had 2 offers on ...
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“Wonderful experience...”

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Oct 04,2019
Minithumbup
By: 'Julie'
Oct 04,2019
0 people found
this helpful
Wonderful experience. I am glad we took the plunge with bettermove despite having concerns initially. We didn’t get a viewing for the first 3 weeks and got a bit concerned but then 3 viewings on the same day and an offer for the full asking price. ...
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“Terrible a complete disgrace no viewing no in......”

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Oct 03,2019
Minithumbdown
By: 'Mark'
Oct 03,2019
2 people found
this helpful
Terrible a complete disgrace no viewing no investors please keep away I cancelled my contact but still had to pay, the company policy is to * get a financial agreement then your tied in please keep away...
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“I was very dubious about using an online agen......”

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Sep 29,2019
Minithumbup
By: 'Bridget'
Sep 29,2019
0 people found
this helpful
I was very dubious about using an online agent as I’ve heard very mixed reports however using bettermove was the best decision I could have made. The girls in the office were friendly and helpful and the sale went through without any issues within 6 ...
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“Bettermove does exactly!!...”

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Aug 27,2019
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By: 'Woolsey'
Aug 27,2019
0 people found
this helpful
We were contacted by Bettermove regarding interest from an investor, we were a bit unsure at first because we hadn’t heard of Bettermove before but after reading the online reviews we decided to give them a go. The sign up process was super easy ...
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“Friendly, helpful and VERY quick!...”

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Aug 20,2019
Minithumbup
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Rory
By: 'Michael'
Aug 20,2019
0 people found
this helpful
Being a first-time buyer, I was quite daunted by the whole process of buying a house. Claire and Rory have been incredibly helpful, guiding me through the process. Whenever I've had questions or needed some information to help with the mortgage application, they have been ...
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“Best agents in town We’ve dealt with a few e......”

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Aug 19,2019
Minithumbup
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Julia
By: 'Gerardo'
Aug 19,2019
0 people found
this helpful
Best agents in town We’ve dealt with a few estate agents over the last few years and found the experience unpleasant. However Bettermove has been a breath of fresh air, the staff are proactive, polite and knowledgeable. The fees are low and we pay ...
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“VIP treatment...”

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Aug 12,2019
Minithumbup
By: 'Leanna'
Aug 12,2019
0 people found
this helpful
VIP treatment We really did feel like we got the VIP treatment with Bettermove. They went above and beyond to help us get our home sold without any fuss and delay. Straightforward people who seem like they really care . Thank you Bettermove....
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“Definitely a better move The name says it al......”

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Jul 28,2019
Minithumbup
By: 'Debra'
Jul 28,2019
0 people found
this helpful
Definitely a better move The name says it all, this was the best move we could have made. Can’t fault the service we received from the team in Swansea and the lovely bunch in Leeds. Thanks Bettermove...
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“Repayment...”

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Jul 22,2019
Minithumbup
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Rory
By: 'Douglas'
Jul 22,2019
0 people found
this helpful
Rory solved my problem in double quick time and helped to restore my confidence in the process of selling my apartment....
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“I wish other agents would take a leaf out of ......”

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Jul 18,2019
Minithumbup
By: 'Ali'
Jul 18,2019
0 people found
this helpful
I wish other agents would take a leaf out of Bettermoves book. Amazing service from start to finish. Couldn’t ask for anymore. 5 stars !...
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“very professional service...”

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Jul 17,2019
Minithumbup
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Julia
By: 'PETER'
Jul 17,2019
0 people found
this helpful
Very professional and dealt will any issues in a timely manner. I would recommend to anyone who is looking to put their property on the market....
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“Sold my house in 6 days! I was approached by ......”

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Jul 11,2019
Minithumbup
By: 'Gerald'
Jul 11,2019
0 people found
this helpful
Sold my house in 6 days! I was approached by Adam Barge out of the blue as he had interest from an investor. I wasn’t happy about paying up front but apparently a few modern estate agents charge this way now. Anyway I listed with ...
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“Excellent Agent!...”

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Jul 05,2019
Minithumbup
By: 'David'
Jul 05,2019
0 people found
this helpful
Excellent Agent! I had been on with my previous agent for many months and was losing faith until Bettermove contacted me. I was apprehensive about paying up front but was convinced by Adam Burge that Bettermove had investors on the books who may be interested. ...
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“Staff are very polite and friendly...”

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Jun 30,2019
Minithumbup
By: 'William'
Jun 30,2019
1 people found
this helpful
Wow ! I used Bettermove to sell my house and was very impressed with them. The staff are very polite and friendly and seem to genuinely want to help. Corey was great with me from the start and certainly delivered as promised. I give you 5 stars!! ...
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“Very Impressed!!...”

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Jun 17,2019
Minithumbup
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Rory
Staff profile picture
Julia
By: 'Daryl'
Jun 17,2019
1 people found
this helpful
Very Impressed!! I agreed to sign up to Bettermove because I was told they had a large pool of investors. I had an offer of the full asking price within 5 days and we completed 3 weeks later!! Very impressed with the service and speed....
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“Total rip off! Lied to at the start and tricked...”

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Jun 15,2019
Minithumbup
By: 'Eliza'
Jun 15,2019
2 people found
this helpful
Appalling liars! Was told my property was flagged as a good investment and that there were people ready to view and wrap this up within a month. It's not guaranteed like they said and I'm expected to pay £1100 for that! Customer care don't care at ...
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Comment on agent fees
Terrible! You’re told you have to pay upfront and sign a credit agreement and it’s guarenteed, you have “nothing to lose”. I’ve lost £1100
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“I'm so glad...”

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Jun 10,2019
Minithumbup
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Rory
By: 'Strang'
Jun 10,2019
0 people found
this helpful
I was quite dubious about using an online estate agent as I've heard mixed reports, however I took the leap with Bettermove and I'm so glad I did. They were fantastic from start to finish and excellent value for money. I have told all my ...
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“Brilliant service...”

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May 25,2019
Minithumbup
By: 'Georgie'
May 25,2019
1 people found
this helpful
Thanks so much to Ben for helping us through the whole process - always so polite and helpful with all our questions and queries. Would highly recommend and would use again...
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“Would recommend...”

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May 22,2019
Minithumbup
By: 'Rachael'
May 22,2019
1 people found
this helpful
Thank you Bettermove for responding quickly to all queries raised by myself and keeping in contact throughout the process of selling my property. I felt well taken care of throughout. Would definitely recommend....
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“Excellent service...”

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May 22,2019
Minithumbup
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Julia
By: 'Jennifer'
May 22,2019
1 people found
this helpful
Julia's knowledge of the property industry help us achieve a successful sale. Her team work hard and went above and beyond and would use again...
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Comment on agent fees
Good
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“Great...”

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May 22,2019
Minithumbup
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Rory
By: 'animefan90'
May 22,2019
0 people found
this helpful
Thank you for helping me get on the property ladder! Great, friendly advice and service from Rory in Leeds. Highly recommended....
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Comment on agent fees
Very reasonable
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“Thank you for your help...”

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May 22,2019
Minithumbup
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Julia
By: 'Alistair'
May 22,2019
0 people found
this helpful
Thank you for selling my property so quickly and efficiently. We will be using this company in the future for our other investment properties...
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Comment on agent fees
Good
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“Amazing service...”

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May 22,2019
Minithumbup
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Julia
By: 'Barbara22'
May 22,2019
0 people found
this helpful
Julia was fabulous, she was very knowledgeable and made the selling process very smooth. I would highly recommend to anyone....
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“Best Agents I've used...”

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May 21,2019
Minithumbup
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Rory
By: 'Mark'
May 21,2019
1 people found
this helpful
As a landlord I've used a lot of estate agents and found most of them pretty poor. Bettermove however are a breath of fresh air. They sold my property within 2 weeks and it completed within 3 months. They were on hand to help me every step ...
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Comment on agent fees
Very simple flat fee
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Vendor Fees

No commission, No fixed fees, No fees whatsoever!
Last updated at 28/01/2022, 10:14 AM by Theo Gains
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:14 AM 28/01/2022 by Theo Gains

Awards won by BetterMove

Regional Awards won by BetterMove

Individual Branch Awards

Leeds, LS1



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