1 Star Review
Jan 28,2022
By:
'Romina Yaa'
Jan 28,2022
Branch: London, 43 Mill Hill
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NW10
Branch: London, 43 Mill Hill
Lettings (as a Tenant)
Postcode: NW10
1
people found
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I’ve been living in this house for a while and by the time my second child was born, the health visitor noticed a mould and I did also, reported it and after a while a company they work with (LPC) came by. At first ...
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“SHITTY PLACE AND PEOPLE!!!...”
1 Star Review
Aug 17,2021
By:
'nikita'
Aug 17,2021
Branch: London, 43 Mill Hill
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NW9
Branch: London, 43 Mill Hill
Lettings (as a Tenant)
Postcode: NW9
2
people found
this helpful
Honestly, one of the worst agencies, and people who work there…
Landlord is making stuff up and creating excuses not to do his job, deducting money from deposit for nothing. Agent Richard… no words at all lost cause, when he needs you always will get ...
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“Mean and unhelpful. Replies only when they ne......”
1 Star Review
Aug 02,2020
By:
'Ruth'
Aug 02,2020
Branch: London, 43 Mill Hill
Services: Lettings (as a Tenant)
Rent PCM: £795
Would you recommend?: No
Postcode: E9
Branch: London, 43 Mill Hill
Lettings (as a Tenant)
Rent PCM: £795
Postcode: E9
2
people found
this helpful
Mean and unhelpful. Replies only when they need something from you, but never when you do.. Promises to give your deposit back but never does.. Awful estate agency...
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2
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5 Star Review
Aug 03,2018
By:
'J.R.'
Aug 03,2018
Branch: London, 43 Mill Hill
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW11
Branch: London, 43 Mill Hill
Lettings (as a Tenant)
Postcode: NW11
0
people found
this helpful
This was an important life move for my partner and myself and from the beginning Jon was helpful, inspired confidence and was accommodating to our needs including seeing our apartment earlier than we planned. Jon was always available by phone and email and within minutes ...
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Comment on agent fees
The fees were as expected and not unsual.
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1 Star Review
Jul 14,2018
By:
'MaCa'
Jul 14,2018
Branch: London, 43 Mill Hill
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: HA98
Branch: London, 43 Mill Hill
Lettings (as a Tenant)
Postcode: HA98
3
people found
this helpful
Horrible agency.
I have been living in one of their properties for nearly three years and a half.
During all this period we have been investing lots of our own money to make this place cosy, clean and comfortable.
We definitely left the space in ...
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3
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1 Star Review
Jul 13,2018
By:
'Jo'
Jul 13,2018
Branch: London, 43 Mill Hill
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: HA9
Branch: London, 43 Mill Hill
Lettings (as a Tenant)
Postcode: HA9
2
people found
this helpful
This agency is the worst I ever dealt with. Unprofessional , do not care about tenants, after contract is signed. Always hiding behind invisible landlord. On the end of tenancy we did not receive full amount of deposit as ladlord decided to clean garden using our ...
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“Incredibly pushy. Made to feel like I was doing them ......”
1 Star Review
Jan 04,2018
By:
'Terry'
Jan 04,2018
Branch: London, 43 Mill Hill
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: SE15
Branch: London, 43 Mill Hill
Lettings (Prospective customer)
Postcode: SE15
2
people found
this helpful
Incredibly pushy. Made to feel like I was doing them a favour and there time was more valuable than my own. Also incorrect about potential fees, with hidden new fees arising as we viewed the property. Deeply untrustworthy, I would not recommend to anyone....
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Comment on agent fees
Poor, and were not mentioned in the original listing.
2
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“Really good agents, best I have dealt with in London. ......”
5 Star Review
Jul 06,2016
By:
'Sam'
Jul 06,2016
Branch: London, 43 Mill Hill
Services: Lettings (as a Tenant)
Rent PCM: £1600
Would you recommend?: Yes
Postcode: NW3
Branch: London, 43 Mill Hill
Lettings (as a Tenant)
Rent PCM: £1600
Postcode: NW3
0
people found
this helpful
Really good agents, best I have dealt with in London. Very quick and sorting out issues, even outside of office hours. Would definitely recommend them....
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Comment on agent fees
Agent fees were reasonable, especially considering the good service received.
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“Defiantly the easiest and most pleasant agent I have ever ......”
5 Star Review
Jun 06,2016
By:
'Berns'
Jun 06,2016
Branch: London, 43 Mill Hill
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW3
Branch: London, 43 Mill Hill
Lettings (as a Tenant)
Postcode: NW3
0
people found
this helpful
Defiantly the easiest and most pleasant agent I have ever used. Jon was always available and on hand to answer any questions and I'm really happy with my new home.
Many thanks
Emma...
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0
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“Jon was always easy to reach on the phone at ......”
5 Star Review
Aug 06,2015
By:
'Lisa'
Aug 06,2015
Branch: London, 43 Mill Hill
Services: Lettings (as a Tenant)
Rent PCM: £1800
Would you recommend?: Yes
Postcode: NW3
Branch: London, 43 Mill Hill
Lettings (as a Tenant)
Rent PCM: £1800
Postcode: NW3
0
people found
this helpful
Jon was always easy to reach on the phone at any time, he was understanding and helpful with the process of becoming tenants of our Hampstead flat....
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“I have been a tenant in a property through Berns & ......”
5 Star Review
Oct 03,2014
By:
'Leanne'
Oct 03,2014
Branch: London, 43 Mill Hill
Services: Lettings (as a Tenant)
Rent PCM: £824
Would you recommend?: Yes
Postcode: NW2
Branch: London, 43 Mill Hill
Lettings (as a Tenant)
Rent PCM: £824
Postcode: NW2
0
people found
this helpful
I have been a tenant in a property through Berns & co since July 2013 and have never had an issue with requests/queries and there has always been someone on the end of the line whenever needed.
I have called Jon on numerous occasions when I ...
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“I did enjoy dealing with Berns & Co. What instantly struck ......”
5 Star Review
Aug 18,2014
By:
'F.'
Aug 18,2014
Branch: London, 43 Mill Hill
Services: Lettings (as a Tenant)
Rent PCM: £1105
Would you recommend?: Yes
Postcode: NW3
Branch: London, 43 Mill Hill
Lettings (as a Tenant)
Rent PCM: £1105
Postcode: NW3
0
people found
this helpful
I did enjoy dealing with Berns & Co. What instantly struck me when we first spoke was their friendly and tactful approach tailored to address the client's requirements, and they kept up to this standard further down the line. They were pragmatic at the stage of ¢â‚¬Å“...
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“I found Berns & Co to be very honest and upfront ......”
5 Star Review
Aug 12,2014
By:
'Amit'
Aug 12,2014
Branch: London, 43 Mill Hill
Services: Lettings (as a Tenant)
Rent PCM: £800
Would you recommend?: Yes
Postcode: N7
Branch: London, 43 Mill Hill
Lettings (as a Tenant)
Rent PCM: £800
Postcode: N7
0
people found
this helpful
I found Berns & Co to be very honest and upfront during my interaction with them. They offered a place near King's Cross at a very reasonable rate, which initially made me a little suspicious. I had contacted other agencies earlier through Zoopla, but they never ...
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Comment on agent fees
Fee is slightly higher than the average quote (‚£185 for ‚£800/mo flat), but because of the high level of integrity and the fairness of the rental price, I don't mind at all.
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“The guys at Berns & Co were nothing short of amazing ......”
5 Star Review
Jul 24,2014
By:
'Noga'
Jul 24,2014
Branch: London, 43 Mill Hill
Services: Lettings (as a Tenant)
Rent PCM: £230
Would you recommend?: Yes
Postcode: W12
Branch: London, 43 Mill Hill
Lettings (as a Tenant)
Rent PCM: £230
Postcode: W12
0
people found
this helpful
The guys at Berns & Co were nothing short of amazing to us. They helped us with everything, didn't create problems like many other real estate agents do, and generally looked (and are still looking) after us. They are fair and truthful, which is the best ...
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“Students watch your backs, Richard and colleagues are not following ......”
1 Star Review
Jul 23,2014
By:
'matt'
Jul 23,2014
Branch: London, 43 Mill Hill
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: No
Postcode: NW6
Branch: London, 43 Mill Hill
Lettings (as a Tenant)
Rent PCM: £550
Postcode: NW6
4
people found
this helpful
Students watch your backs, Richard and colleagues are not following legal process and keeping your deposits. This is a classic dirty little place with two weasels working there. I have contacted the ombudsman....
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4
people found
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“Jon has been my best property agent eve.He helped ......”
5 Star Review
Jul 18,2014
By:
'Juliana'
Jul 18,2014
Branch: London, 43 Mill Hill
Services: Lettings (as a Tenant)
Rent PCM: £1127
Would you recommend?: Yes
Postcode: NW2
Branch: London, 43 Mill Hill
Lettings (as a Tenant)
Rent PCM: £1127
Postcode: NW2
0
people found
this helpful
Jon has been my best property agent eve.
He helped me in my room studio and them with my 1 room flat
It's been a pleasure to working with you Jon!
Thank you for all
Juliana...
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“I can't say enough about Bern's and Co. Richard and ......”
5 Star Review
Feb 12,2014
By:
'Daniela'
Feb 12,2014
Branch: London, 43 Mill Hill
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW6
Branch: London, 43 Mill Hill
Lettings (as a Tenant)
Postcode: NW6
0
people found
this helpful
I can't say enough about Bern's and Co. Richard and Jon have always gone out of their way to be helpful and professional. We've lived in the same property for twelve years and never had any problems at all that weren't addressed immediately. We were ...
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“three years ago when i was looking for a two ......”
5 Star Review
Jan 20,2014
By:
'M'
Jan 20,2014
Branch: London, 43 Mill Hill
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW6
Branch: London, 43 Mill Hill
Lettings (as a Tenant)
Postcode: NW6
0
people found
this helpful
three years ago when i was looking for a two bedroom flat, i visited berns & co. Mr Richard was very helpful and polite. He helped me through all the process and whenever i needed help i would call him and he would try his best ...
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“Terrible service, promised a lot and never delivered anything. Worst ......”
1 Star Review
Jan 17,2014
By:
'Unsatisfied'
Jan 17,2014
Branch: London, 43 Mill Hill
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: EC1V
Branch: London, 43 Mill Hill
Lettings (as a Tenant)
Postcode: EC1V
3
people found
this helpful
Terrible service, promised a lot and never delivered anything. Worst customer service you can get. Very unhelpful resolving issues and always hiding behind "the landlord".
I would advise not to deal with them and request everything is there before the deposit is paid....
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What agent could do to change your mind?
the agent could have help me dealing with all the issues and not lie to me.
Attached Filesnbsp;
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“Jon was very good with his communication, clear with his ......”
5 Star Review
Jan 14,2014
By:
'TA'
Jan 14,2014
Branch: London, 43 Mill Hill
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EC1V
Branch: London, 43 Mill Hill
Lettings (as a Tenant)
Postcode: EC1V
0
people found
this helpful
Jon was very good with his communication, clear with his statements about the flat, established solid trust and ensured that he was flexible to help the tenant understand the process....
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“Contacted Jon from Berns & Co concerning an ad for a ......”
5 Star Review
Jan 12,2014
By:
'Peter'
Jan 12,2014
Branch: London, 43 Mill Hill
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW9
Branch: London, 43 Mill Hill
Lettings (as a Tenant)
Postcode: SW9
0
people found
this helpful
Contacted Jon from Berns & Co concerning an ad for a flat. He instantly got back to me and arranged
a viewing for the earliest possible date. Viewing was helpful, fair and accurate. I wasn't able to decide
right away so Jon offered options for reserving ...
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“I found the staff at this branch to be very ......”
2 Star Review
Dec 06,2013
By:
'N'
Dec 06,2013
Branch: London, 43 Mill Hill
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: NW6
Branch: London, 43 Mill Hill
Lettings (Prospective customer)
Postcode: NW6
1
people found
this helpful
I found the staff at this branch to be very unhelpful, actually quite rude. I would never call them again. Typically horrible estate agents....
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What agent could do to change your mind?
Been more pleasant on the phone - I was disgusted at their rude and unhelpful attitude.
Attached Filesnbsp;
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“Very easy to deal with and quick at arranging the ......”
5 Star Review
Aug 22,2013
By:
'SK'
Aug 22,2013
Branch: London, 43 Mill Hill
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW3
Branch: London, 43 Mill Hill
Lettings (as a Tenant)
Postcode: NW3
0
people found
this helpful
Very easy to deal with and quick at arranging the viewing. Since moving into the property anything that has needed sorting has been sorted out incredibly quickly. I've been really impressed at the willingness and speed at which any little thing has been seen to ...
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“I rented the property for 2 years and very satisfied with ......”
5 Star Review
Aug 04,2013
By:
'prakash'
Aug 04,2013
Branch: London, 43 Mill Hill
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W12
Branch: London, 43 Mill Hill
Lettings (as a Tenant)
Postcode: W12
0
people found
this helpful
I rented the property for 2 years and very satisfied with the service received from berns agent.They are approchable, professional and easy to deal with.Happy with John and Richard specially. Looking forward in future to deal with them in any property related issues...
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“I am very happy to cooperate with company and people ......”
4 Star Review
Jul 30,2013
By:
'Joanna'
Jul 30,2013
Branch: London, 43 Mill Hill
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W10
Branch: London, 43 Mill Hill
Lettings (as a Tenant)
Postcode: W10
0
people found
this helpful
I am very happy to cooperate with company and people like Richard. Every request and problem was sorted out quickly and I was satisfaied for the solution. I really can recommend this company which is reliable and decent!!
Thanks for everything :)...
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“I rented my flat through Berns and Co a few ......”
5 Star Review
Jul 29,2013
By:
'Michael'
Jul 29,2013
Branch: London, 43 Mill Hill
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW6
Branch: London, 43 Mill Hill
Lettings (as a Tenant)
Postcode: NW6
0
people found
this helpful
I rented my flat through Berns and Co a few months ago. My experience with them was fantastic from the moment I first got in touch with them till the day I moved in and beyond. I was very impressed by how they treated me ...
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“Good client service and personable. Willing to help where needed. ......”
4 Star Review
Dec 17,2012
By:
'Miss'
Dec 17,2012
Branch: London, 43 Mill Hill
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: N1
Branch: London, 43 Mill Hill
Lettings (as a Tenant)
Postcode: N1
0
people found
this helpful
Good client service and personable. Willing to help where needed. Always available to discuss any issues which required rectification with the property....
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0
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“These guys will hold you in contempt the minute they ......”
1 Star Review
Dec 10,2012
By:
'wandz1988'
Dec 10,2012
Branch: London, 43 Mill Hill
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW9
Branch: London, 43 Mill Hill
Lettings (as a Tenant)
Postcode: SW9
4
people found
this helpful
These guys will hold you in contempt the minute they get your holding deposit. My advice would be to avoid them like the plague!...
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4
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“Bit of a cowboy estate agents. Make sure you know ......”
1 Star Review
Feb 27,2012
By:
's2021'
Feb 27,2012
Branch: London, 43 Mill Hill
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: London, 43 Mill Hill
Lettings (as a Tenant)
Postcode:
6
people found
this helpful
Bit of a cowboy estate agents. Make sure you know what you are entitled to and always get a contract before you sign anything. If things go wrong they wont help you out, they try to avoid you as much as possible.
Don't bother with ...
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“If anything breaks down they won't help you, just pretending ......”
1 Star Review
Mar 07,2011
By:
'dzig'
Mar 07,2011
Branch: London, 43 Mill Hill
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: London, 43 Mill Hill
Lettings (as a Tenant)
Postcode:
5
people found
this helpful
If anything breaks down they won't help you, just pretending as good people, my suggestion is to avoid them, I think, that there are a lot of better agencies around....
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