97% lettings valuation accuracy
97% lettings fee satisfaction
Independent property professionals since 1968.
Charlotte
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Debby
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Dominique
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Stuart
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David
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Latest Reviews
View all Reviews 3126
18th Sep 2024
reviewed by 'Michaela'
17th Sep 2024
reviewed by 'Mr & Mrs Gragg'
17th Sep 2024
reviewed by 'Ruksha'
17th Sep 2024
reviewed by 'Chris wright'
17th Sep 2024
reviewed by 'Frank'
16th Sep 2024
reviewed by 'Manoj'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 97% | 97% | £350 | £6,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 540 | 19 | 879 | 58 | 878 | 28 | 557 | 26 | 120 | 21 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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May 07,2018
May 07,2018
0
people found
this helpful
this helpful
I had an excellent experience using Beresford's Estate Agents in Shenfield and would not hesitate in recommending them. Good service and feedback during the sale of my property ....
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Comment on agent fees
Good
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May 04,2018
May 04,2018
5
people found
this helpful
this helpful
Service from Bereford Colchester has been brilliant. We had a lot of people through the door and keep me up to date with everything going on without being pushy. Nick who originally came to value our house, was knowledgeable and gave us some helpful tips, ...
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Comment on agent fees
Yes, fees were competitive and he beat someone else’s rate offered to me.
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May 04,2018
May 04,2018
0
people found
this helpful
this helpful
Joe made the whole experience totally stress free. We were supported and kept updated throughout. We're thrilled to have tenants in our flat so quickly and would absolutely recommend Joe and Beresfords to friends and family....
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Comment on agent fees
Good.
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Yes
May 23, 2018
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(1)
Dear Leslie
I am sure that Joe will be really happy with the review you have posted in relation to the service you have received from him. I hope that we can work together for many years to come and thank you so much for your recommendation and 5 star rating. ...
Apr 30,2018
Apr 30,2018
0
people found
this helpful
this helpful
An extremely professional service with a personal touch. Unfortunately the letting process coincided with my husband being rushed into hospital gravely ill so it was a very stressful time for me but Joe handled everything with such a friendly, positive & sympathetic manner, which gave me ...
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Comment on agent fees
good value for the level of service
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May 23, 2018
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(1)
Dear Karen
I wanted to thank you personally for taking the time to post a review on the service that you received from Joe at our Witham Lettings office at what must have been a very difficult time for you. I hope your husband has improved and I am glad that we have restored your faith in Letting agents as we work very hard to ensure that our tenants and landlords are treated as they should expect professionally at all times. ...
Apr 30,2018
Apr 30,2018
0
people found
this helpful
this helpful
During our search for a place to rent we found Beresfords to be the best agent we dealt with. The service was good and staff were easily contactable. The agent understood what we were looking for and helped with our search. Our questions were answered ...
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Apr 30,2018
Apr 30,2018
0
people found
this helpful
this helpful
Spoke with Christine multiple times via email and in person at the branch she is very friendly and answered all my questions....
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Comment on agent fees
Good
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Yes
May 11, 2018
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Thank you Joe for posting your review on the services you have received from our Braintree Lettings office and in particular Christine who looked after you well. ...
Apr 30,2018
Apr 30,2018
0
people found
this helpful
this helpful
The whole transmission of finding the flat and then finalising the paper work up to collecting the keys was amazing!
Thankyou very much for being such a brilliant help will defiantly recommend to fiends and family....
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Comment on agent fees
Good
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Yes
May 08, 2018
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(1)
I would like to take this opportunity in thanking you personally for completing a recent review on our Company via Feefo. Having read your comments I am pleased that your experience of dealing with us has been very positive. I am very grateful for your 5 star rating and it is great that you are happy to recommend us to others.
Christopher Dutton
Area Manager
Residential Lettings ...
Apr 30,2018
Apr 30,2018
0
people found
this helpful
this helpful
Very professional friendly service, prompt and efficient. The whole process was very seamless and straightforward. All paperwork was ready and waiting for when we could collect our keys....
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Comment on agent fees
Reasonable
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Jun 08, 2018
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(1)
Dear Anna, I wanted to thank you personally for taking the time to post your review on the services you received from our lettings team at Great Dunmow. The team will be very happy with your 5 stars. ...
Apr 29,2018
Apr 29,2018
5
people found
this helpful
this helpful
Trying to find a new home can be extremely stressful but the staff we had contact with are Very professional, friendly and helpful.
Thank you...
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May 23, 2018
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(1)
Dear Chris and Penny.
Thank you for taking the time to post your review on the service you have received from our Colchester Lettings team. Customer feedback is very important to everyone and I am really happy to receive your 5 star rating. ...
Apr 20,2018
Apr 20,2018
0
people found
this helpful
this helpful
Debby created a great communication bound from the first time we meet, each time we had some questions or issues we could rely on her ans she would find the best solution for us. We appreciate her a lot as a person and she is ...
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May 08, 2018
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(1)
Thank you for taking the time to complete a review on our Company following your recent experience of dealing with Beresfords. It is great to hear that have our staff have responded promptly and efficiently, and I know Debby will be grateful for your 5 star rating.
Christopher Dutton
Area Manager
Residential Lettings ...
Apr 20,2018
Apr 20,2018
0
people found
this helpful
this helpful
Debby and the rest of the Beresfords Billericay team have been totally professional whilst also approachable, friendly and helpful throughout the process of letting my house. I'm happy that my property is in very safe hands. Thank you very much...
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Comment on agent fees
Worth it - I feel that you get what you pay for
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May 08, 2018
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(1)
I Just wanted to thank you for taking the time to leave your recent review on our company via feefo and I'm pleased that you found our staff friendly and helpful throughout the transaction.
Christopher Dutton
Area Manager
Residential Lettings ...
Apr 20,2018
Apr 20,2018
0
people found
this helpful
this helpful
Both Debby and Lauren were excellent and dealt with the rental and all associated paperwork extremely efficiently. Everything was clear and we were really happy with the service....
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Comment on agent fees
Seemed fairly standard/ reasonable
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May 08, 2018
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(1)
I just wanted to thank you for taking the time to complete a review via Feefo following your recent dealings with Beresfords. I was pleased to read that you were very happy with the level of service provided by our staff, and I know they will be grateful for your 5 star rating.
Christopher Dutton
Area Manager
Residential Lettings ...
Apr 20,2018
Apr 20,2018
0
people found
this helpful
this helpful
With pressure on us to find a rental property, Debbie was very pro active and communicated at every juncture and available opportunity to find us the right house. Thank you for a great service....
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Comment on agent fees
I’m unsure of these
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May 08, 2018
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(1)
Many thanks for leaving your feedback and I was pleased to read that you were happy with the level of service provided to you by our lettings team at Billericay.
Christopher Dutton
Area Manager
Residential Manager ...
Apr 16,2018
Apr 16,2018
5
people found
this helpful
this helpful
Lorna came around to value our property and was amazing, she provided lots of information about the local area, signed us up to receive alerts on properties in the area we are relocating to as well as providing excellent advice on how to market our ...
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Comment on agent fees
Very competitive
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Yes
Apr 16,2018
Apr 16,2018
0
people found
this helpful
this helpful
My experience with Sally from Chelmsford branch was unpleasant by all means. For the check-in inventory report, she has documented and pictured the house like it is in perfect condition with highly distanced photos from weird angles. When it comes to check-out report she completely ...
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Comment on agent fees
I don't think for my case they even deserve a penny as an agent fee!
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Apr 20, 2018
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(1)
I am sorry and surprised to read that you have had a negative experience. Sally is a very senior clerk who would usually receive outstanding feedback for her work. Beresfords take customer service very seriously I would be happy to speak to you personally about this. Please contact me on [email protected] so to discuss this further. ...
Apr 15,2018
Apr 15,2018
0
people found
this helpful
this helpful
Joe was extremely helpful from day one. He answers emails promptly and helps sort out any issues quickly . He is professional and knowledgeable and it was easy to work with him on securing a tenancy . I would recommend him in the future....
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Comment on agent fees
I felt the tenancy fees Beresfords charged were quite high, but they appear in line with other agents I approached so ate probably fair for the market currently
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May 23, 2018
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(1)
Thank you for posting your review on the service you have received from our Witham Lettings office. I am glad to hear that you were happy with how you were dealt with by Joe in particular and pleased to read that you would recommend our services to others. ...
Apr 11,2018
Apr 11,2018
4
people found
this helpful
this helpful
The agent was very good and carried out her role to a very high standard
I was made to feel very at ease with the whole experience...
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Comment on agent fees
Good
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Yes
Apr 11,2018
Apr 11,2018
0
people found
this helpful
this helpful
Very good experience from start to finish. Explained everything every step of the way and delivered what they promised.would highly recommend....
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Apr 18, 2018
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(1)
Dear Phil
Thank you so much for posting your 5 star review on the service you have received from Sarah and Christine from our Great Dunmow Lettings Office. I am glad that you had a very positive experience and would highly recommend our service to others. ...
Apr 09,2018
Apr 09,2018
0
people found
this helpful
this helpful
Joanna and christine was so helpful was my first time renting privately and was full of questions as you could expect so phoned multiple times and that was more than happy to help evry step of the way....
Massive thanks
Dylan holthusen...
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Comment on agent fees
Good
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Apr 18, 2018
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(1)
Thank you for taking the time to post your review in relation to the service you have received as a tenant from our Braintree lettings office.
I am sure that Jo and Christine will be very happy with your comments and 5 star rating. ...
Apr 05,2018
Apr 05,2018
5
people found
this helpful
this helpful
Extremely happy with the service from Lorna.
She is very professional and has gone over and above to help us....
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Comment on agent fees
Happy with our fee.
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Yes
Apr 05,2018
Apr 05,2018
0
people found
this helpful
this helpful
Until very recently my wife and I rented a property fully managed by Beresfords Upminster. During our 12 year tenancy we received a professional service of a very high standard.
A very special mention goes to Daniel Turner, the letting manager, who provided us with the ...
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Comment on agent fees
Beresfords have always been transparent about the fees charged but as a tenant you wish they would be a bit lower.
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Apr 16, 2018
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(1)
I would like to take this opportunity in thanking you personally for completing a recent review on our Company via All Agents. Having read your comments I am pleased that your experience of dealing with us has been very positive. I am very grateful for your 5 star rating. ...
“A very easy straightforward and informative company, that gave us help all the way through...”
Apr 03,2018
Apr 03,2018
0
people found
this helpful
this helpful
Our dealings were with Jason Smith who provided a first class service from the start, he took care of everything and we could not have asked for anything more, he was always available for any help we needed, he alone gets 10 out 10, he was charming, ...
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Comment on agent fees
The agents fees were good and we got our money’s worth as they did everything for us.
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Yes
Mar 29,2018
Mar 29,2018
0
people found
this helpful
this helpful
I would like to thank Sarah and Christine for their help in arranging a convenient viewing time, fast response to my queries and quick process from start to finish to ensure that I could move in on my preferred date, all arranged in a short ...
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Comment on agent fees
Fair priced agents fees
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Yes
Mar 27,2018
Mar 27,2018
0
people found
this helpful
this helpful
Joe was so helpful and made the whole process easy. Nothing was too much trouble and he explained and answered all my questions thoroughly. Renting a property is a first for me and I could not have wished for a better agent....
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Comment on agent fees
competitive with other companies
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May 23, 2018
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(1)
Dear Elaine,
Thank you for posting your review on the service you have received from our lettings office in Witham and in particular you reference to Joe who does work very hard to ensure that everybody's experience is a positive one. I am sure that he will be very happy with 5 Stars, ...
Mar 27,2018
Mar 27,2018
0
people found
this helpful
this helpful
Steve has been very helpful even though it was not his job to do so. I have a real complaint against the rental side of Beresford but had to mention that Steve has been very helpful and professional...
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Apr 18, 2018
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(1)
Dear Mr Van den Ende.
I am the Director of Beresfords Lettings Division and take pride in the service that our teams provide to both our Landlords and our Tenants and am disappointed to read that you were not happy with our rental division. Can I ask that you contact me to discuss the issues that you had and I will investigate it further my email address is [email protected] ...
Mar 22,2018
Mar 22,2018
19
people found
this helpful
this helpful
We dealt with Alex from day one & he could not have been more helpful. Communication was very good from start to finish & we were extremely happy with the service Beresfords provided, I highly recommend them!...
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Comment on agent fees
Fixed fee plus the dreaded VAT......
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Mar 21,2018
Mar 21,2018
0
people found
this helpful
this helpful
The whole Beresford team were so helpful throughout the renting process! They made things as simple and straight forward as possible to guide me through renting my first property! Would highly recommend Beresford to anyone interested in renting/buying a property...
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Comment on agent fees
The agents fees were fair and cheaper than I other estate agents in the area
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Apr 18, 2018
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(1)
Dear Zoe
Thank you for posting your review on the service that our team at Braintree have provided you with on your first rental property. Thank you also for advising that you would recommend our service to others. ...
Mar 20,2018
Mar 20,2018
0
people found
this helpful
this helpful
Joe provided an end to end service which was professional, efficient, friendly and effective! I had not dealt with Beresfords previously but Joe's tenacity in maintaining constant, yet unobtrusive contact, whilst I was making the decision to let ensured Beresfords was kept on my radar. ...
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Comment on agent fees
Prepared to negotiate to seal the deal. Extremely competitive for a top class service.
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Apr 18, 2018
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Dear Marrianne
Thank you so much for taking the time to post your review on the service you have received from Joe at our Witham Lettings Division. I am sure that Joe will be happy with your kind words and hopefully you will be a client of ours for many years to come. ...
Mar 20,2018
Mar 20,2018
0
people found
this helpful
this helpful
Fantastic service from both Joes. Great assistance from purchase of property through to letting. 1st class and very efficient. Would recommend to anyone....
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Comment on agent fees
Competitive pricing
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Apr 18, 2018
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Dear John and Debbie
Thank you for taking the time to post your review and awarding our team at Witham 5 stars for the service they have provided you. I hope that we are able to assist you for many years to come and thank you for your recommendation to others. ...
Mar 19,2018
Mar 19,2018
2
people found
this helpful
this helpful
Emily and Michael did an amazing job.
Michel was always there when we needed him and kept us informed all the way.
This and their great effort and work ethic has really facilitated the renting process.
They have made it possible to get paperwork and ...
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Comment on agent fees
Really good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
https://www.beresfords.co.uk/complaints-procedures/
Last updated at 3:41 PM 27/06/2019 by allAgents
Awards won by Beresfords
Regional Awards won by Beresfords
Individual Branch Awards
Upminster, RM14
-
2023
Best Letting Agent in Upminster
-
2023
Best Estate Agent in Upminster
-
2023
Best Estate Agent in RM14
-
2023
Best Letting Agent in RM14
-
2023
Best Estate Agent in Greater London North
-
2022
Best Letting Agent in RM14
-
2022
Best Letting Agent in Upminster
-
2022
Best Estate Agent in RM14
-
2022
Best Estate Agent in Upminster
Romford, RM3
Maldon, CM9
Hornchurch, RM11
Great Dunmow, CM6
Colchester, CO1
Chelmsford, CM1
Chelmsford, CM1
Brentwood, CM14
-
2023
Best Letting Agent in Brentwood
-
2023
Best Estate Agent in Brentwood
-
2023
Best Estate Agent in CM14
-
2023
Best Letting Agent in CM14
-
2023
Best Letting Agent in Greater London North
-
2022
Best Letting Agent in CM14
-
2022
Best Estate Agent in CM14
-
2022
Best Letting Agent in Brentwood
-
2022
Best Estate Agent in Brentwood
Braintree, CM7
-
2023
Best Letting Agent in Braintree
-
2023
Best Estate Agent in Braintree
-
2023
Best Estate Agent in CM7
-
2023
Best Letting Agent in CM7
-
2022
Best Letting Agent in CM7
-
2022
Best Estate Agent in CM7
-
2022
Best Letting Agent in Braintree
-
2022
Best Estate Agent in Braintree
-
2022
Best Letting Agent in Greater London North
Billericay, CM12
Witham, CM8
-
2023
Best Estate Agent in Witham
-
2023
Best Letting Agent in Witham
-
2023
Best Estate Agent in CM8
-
2023
Best Letting Agent in CM8
-
2022
Best Letting Agent in CM8
-
2022
Best Estate Agent in CM8
-
2022
Best Letting Agent in Witham
-
2022
Best Estate Agent in Witham
-
2023
Best Estate Agent in Greater London North
-
2022
Best Letting Agent in Greater London North
-
2022
Best Estate Agent in Greater London North
