Beresfords
4.9/5, 3126 reviews
95% recommended
97% lettings valuation accuracy
97% lettings fee satisfaction
Independent property professionals since 1968.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 97% 97% £350 £6,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
540 19 879 58 878 28 557 26 120 21
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“The best decision we made useing Beresfords...”

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Sep 06,2018
Minithumbup
By: 'Beresfords'
Sep 06,2018
0 people found
this helpful
After searching around for an estate agent for our first home 8 years ago now. We came across Beresfords as we was not familiar with the property market at the time and went in to the Braintree branch And meat a very professional agent under the ...
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Oct 11, 2018
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I wanted to thank you personally for posting your review. It is very pleasing for me to read such positive comments. Thank you also for recommending our service to others. ...

“No problems...”

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Sep 05,2018
Minithumbup
By: 'Luke'
Sep 05,2018
5 people found
this helpful
Easy experience overall. Andy and Caroline were attentive and helped us through the letting process. Would use beresfords again. Luke...
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Comment on agent fees
Fees were about middle of the range we found.
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By: Bernadette Barcham MARLA Director Beresfords Letti
Sep 18, 2018
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Dear Luke I just wanted to take the time to thank you for the recent review that you took the time to write in relation to the service that you received from Andy and Caroline at our Colchester Lettings office. ...

“Very helpful, knowledgeable and great personality...”

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Sep 04,2018
Minithumbup
Alice
By: 'Alec'
Sep 04,2018
16 people found
this helpful
Alice looked after us through the whole process and explained everything during the whole process of becoming tenants very clearly and nothing was too much trouble. She has made us feel confident and able to approach her with any issues we might have in the ...
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By: Christopher Dutton
Sep 08, 2018
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I just wanted to thank you for taking the time to complete a review following your recent dealings with Beresfords. I was pleased to read that you were very happy with the level of service provided by Alice, and I know she will be grateful for your 5 star rating. Christopher Dutton Area Manager Residential Lettings ...

“Excellent Service...”

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Aug 31,2018
Minithumbup
Abby
By: 'Mr'
Aug 31,2018
0 people found
this helpful
Extremely caring, proactive, efficient and a pleasure to deal with. We have no hesitation in recommending Beresford to anyone looking for a lettings agent....
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By: Christopher Dutton
Sep 08, 2018
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I would like to take this opportunity in thanking you personally for completing a recent review on our Company. Having read your comments I am pleased that your experience of dealing with us has been very positive. I am very grateful for your 5 star rating and it is great that you are happy to recommend us to others. Christopher Dutton Area Manager Residential Lettings ...

“Fantastic...”

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Aug 28,2018
Minithumbup
By: 'Dan'
Aug 28,2018
4 people found
this helpful
Massive thank you to both Lorna and Joe! Fantastic service! Not one negative thing to say. Made the process as simple as can be always at the end of the phone for advice and always call you back when they say they will. Nothing is ...
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Comment on agent fees
Good
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“First Class Service...”

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Aug 28,2018
Minithumbup
By: 'Claire'
Aug 28,2018
4 people found
this helpful
Professional service, polite and courteous at every interaction. Beautiful colour brochure produced for our home along with clear description, all of which helped to get us sold, thank you ! I will always highly recommend Beresfords in the future....
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Comment on agent fees
Extremely competitive.
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“Ongoing Service...”

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Aug 27,2018
Minithumbup
By: 'AJ'
Aug 27,2018
0 people found
this helpful
Despite niggling problems with the past few Tenants in both of our properties Joe Trigg has done a good job managing those problems and making life a little more easy for us...
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Comment on agent fees
Ok
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By: Steven Bond
Sep 06, 2018
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Many thanks for taking the time to leave your review. I was pleased to read that your experiences of dealing with Joe have been positive, which has in turn made things easier for you. Best wishes Steven Bond Managing Director Residential Lettings ...

“All staff helpful...”

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Aug 27,2018
Minithumbup
By: 'Shoulders'
Aug 27,2018
0 people found
this helpful
Thanks to Joe W that we saw the property, that was not on our remit, he advised us correctly. And Joe T just goes above and beyond his duties, always happy to help, advises when needed, so polite and patient and gets very quite results. 100% ...
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Comment on agent fees
Fair
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Oct 11, 2018
View all comments (1)
Thank you for posting your review on the service you have received in dealing with Joe from our Witham Lettings office. He will be very happy with your comments and 5 star award. ...

“Brilliant, so efficient....”

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Aug 27,2018
Minithumbdown
Debby
Abby
By: 'Susan'
Aug 27,2018
0 people found
this helpful
Debby and Abby where both Amazing they had many hurdles to overcome with our move and they did so with ease and much reassurance. They where so supportive and amazing....
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By: Christoher Dutton
Sep 05, 2018
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Many thanks for leaving your feedback and I was pleased to read that you were happy with the level of service provided to you by our lettings team at Billericay. Christopher Dutton Area Manager Residential Manager ...

“Pleasant Polite Positivity!...”

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Aug 24,2018
Minithumbup
By: 'KBT'
Aug 24,2018
0 people found
this helpful
Jo was realisic in her assessment from the start and offered a welcoming and professional approach. I had the utmost confidence in her ability. This is why I do and will repeat my business here. Undeterred by a glitch with a prospective tenant, the situation ...
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Comment on agent fees
Good especially for repeat business
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By: Bernadette Barcham MARLA
Aug 24, 2018
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Dear Mr Thompson Thank you very much for taking the time to post your review on the service you have received from our Lettings team at Braintree, and in particular your reference to Jo. I am sure that she will be very happy with your comments and hopefully we will be able to look after your letting investments for many years to come. Thank you for your recommendations. ...

“From Start to Finish...”

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Aug 23,2018
Minithumbup
Debby
By: 'The'
Aug 23,2018
0 people found
this helpful
Amazing service great branch fantastic staff definitely recommend Debby has been absolutely fantastic with helping us great work and so easy to talk too...
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Comment on agent fees
Good
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By: Christopher Dutton
Sep 05, 2018
View all comments (1)
I just wanted to thank you for taking the time to complete a review following your recent dealings with Beresfords. I was pleased to read that you were very happy with the level of service provided by our staff, and I know they will be grateful for your 5 star rating. Christopher Dutton Area Manager Residential Lettings ...

“Positive from start to finish!...”

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Aug 22,2018
Minithumbup
By: 'Laura'
Aug 22,2018
0 people found
this helpful
Ensured a smooth transition from the Initial viewing through to completion. The staff were all very friendly and helpful, especially Linda whom we dealt with the most....
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“Fantastic experience from start to finish!...”

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Aug 22,2018
Minithumbup
Debby
Lynn
By: 'Jade'
Aug 22,2018
0 people found
this helpful
I would like to thank Beresfords Billericay for making my letting experience so positive namely Debby and Lynn. From the moment I expressed my interest in a property up for let to the day I collected my keys and finalised everything, I have absolutely no ...
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Comment on agent fees
Below average - very happy!
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By: Christopher Dutton
Sep 05, 2018
View all comments (1)
I would like to take this opportunity in thanking you personally for completing a recent review on our Company. Having read your comments I am pleased that your experience of dealing with us has been very positive. It is a shame that you have not had a similar experience with other agents in the past, but I am glad that you have found our own staff efficient and professional. I am very grateful for your 5 star rating and we hope to do business again in the future. Christopher Dutton Area ...

“Joanna was fantastic...”

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Aug 21,2018
Minithumbup
By: 'T'
Aug 21,2018
0 people found
this helpful
Joanna helped us from start to finish providing us with up to date information and help when required making it a smooth process....
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Comment on agent fees
Agent fees were about right.
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Aug 24, 2018
View all comments (1)
Thank you so much for posting your review. I am sure that Jo will be very happy with your award of 5 stars for the service she has provided to you. ...

“Glad I Changed :)...”

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Aug 13,2018
Minithumbup
Debby
By: 'FMac'
Aug 13,2018
0 people found
this helpful
Having previously used a local competitor to managed our buy to let properties, I decided to move to Beresford's. Dealing with both Debby and Lauren has been flawless, their professional and accommodating approach is refreshing when I compare to my previous agent. I would have ...
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Comment on agent fees
Competitive fees
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By: Christopher Dutton
Aug 15, 2018
View all comments (1)
I would like to take this opportunity in thanking you personally for completing a recent review on our Company. Having read your comments I am pleased that your experience of dealing with us has been very positive. It is a shame that you have not had a similar experience with other agents in the past, but I am glad that you have found our own staff efficient and professional. I am very grateful for your 5 star rating and it is great that you are happy to recommend us to others. Christopher ...

“Our Dream Home...”

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Aug 08,2018
Minithumbup
By: 'Rachel'
Aug 08,2018
0 people found
this helpful
Lauren was very friendly, polite and professional from start to finish. She came to the property after her usual working hours and stayed for over an hour to allow us to have a second viewing and take measurements etc! She is a lovely girl and ...
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Comment on agent fees
N/A
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“Excellent service...”

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Aug 06,2018
Minithumbup
By: 'Matthew'
Aug 06,2018
0 people found
this helpful
I've let my property thriigh Beresfords Braintree for a number of years and always found Joanna and her time provide excellent service....
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Aug 24, 2018
View all comments (1)
Dear Matthew Thank you for taking the time to post your review on the service you have received over the years from Joanna and our lettings team at Braintree. I am sure that they will be very pleased with your kind words. ...

“Very efficient...”

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Aug 06,2018
Minithumbup
By: 'Nick'
Aug 06,2018
0 people found
this helpful
A slick and efficient transaction by York, from the initial viewing, through to final paperwork and handing over of the keys....
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Comment on agent fees
Acceptable, on a par with others;.
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Aug 24, 2018
View all comments (1)
Dear Nick, thank you for taking the time to post your review on the service that you have received from York at our Brentwood Lettings Division. I am sure that he will be very pleased with your award of 5 stars. ...

“Excellent Support!!...”

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Aug 03,2018
Minithumbup
By: 'Paul'
Aug 03,2018
1 people found
this helpful
The last two months of this sale transaction were challenging, with firstly the buyer and then the buyer's solicitor becoming incommunicado. Ben continued to chase both parties and used his knowledge of local solicitors/developers to great effect. He was always positive and kept me ...
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Comment on agent fees
Competitive
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“Excellent Service...”

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Aug 02,2018
Minithumbup
Christine
By: 'Veronica'
Aug 02,2018
1 people found
this helpful
The usual professional service from all lettings staff in Witham and Chelmsford offices. Joe Trigg in Witham is always ahead of the game and does an excellent, professional job....
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Comment on agent fees
Fees are rather high, in my opinion, however the service I receive is probably worth the outlay.
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Aug 24, 2018
View all comments (1)
Dear Veronica I just want to write to you personally to thank you for posting your review on the service you have received from our lettings teams at Witham and Chelmsford. Our fees are not the cheapest on the market but certainly not the most expensive, but we do feel that they are justified as we invest in the most up to date technology and training for all of our staff to ensure that our customers receive the best legal advise and service. Thank you for awarding our teams 5 stars. ...

“Renting...”

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Aug 01,2018
Minithumbup
Adam
By: 'B'
Aug 01,2018
0 people found
this helpful
Very lovely people and so helpful. The service we were given was very professional. They were always available and helped us so much. Thank you....
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Aug 24, 2018
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Thank you for taking the time to post your review on the service you have received from our lettings team at Brentwood. I am glad that you had such a positive experience. ...

“Outstanding...”

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Aug 01,2018
Minithumbup
Christine
By: 'Nick'
Aug 01,2018
0 people found
this helpful
Very helpful and friendly, and understanding answered any questions we may of had and is always reliable if you needed something and would get straight back to you if not in the office...
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Comment on agent fees
Fees are fair compared to other companies
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Aug 02, 2018
View all comments (1)
Dear Nick, Thank you for taking the time to write a review on the services you have recently received from our Lettings office in Braintree and for awarding the team 5 stars. It is always good for me to read such positive feedback. ...

“Professional competence and due care!...”

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Jul 31,2018
Minithumbup
By: 'H.'
Jul 31,2018
0 people found
this helpful
Ms Joanna is a very nice person who is kind and beautiful. She has a professional competence and due care in service of property she provides to customers. I am lucky to have her from the start and i like her professional behaviours very much!...
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Comment on agent fees
I highly recommend potential customers to Berefords Real Estate Agency, its office is located at Braintree for these good reasons if you would like to find a high quality property to make it a quality of your life! Especially my recommend to ms Joanna!
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Jul 31, 2018
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Thank for posting such a lovely review on the service that you have experienced recently in dealing with Jo from our Braintree lettings office. She has already read your review and wants to thank you for your kind words. ...

“Customer service...”

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Jul 28,2018
Minithumbup
By: 'Graham'
Jul 28,2018
0 people found
this helpful
Sharon has been most efficient and helpful during the checking out of my former tenant and the re letting to my new tenant. Sharon works alongside Vicki Elms A very efficient and professional team. If i was unsure of anything Sharon was always available to ...
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Comment on agent fees
Fair and competitive
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By: Christopher Dutton
Aug 15, 2018
View all comments (1)
I Just wanted to thank you for taking the time to leave your recent review on our company and I'm pleased that you found our staff friendly and helpful throughout the transaction. Christopher Dutton Area Manager Residential Lettings ...

“Joe had a very pleasant manner and we had a clear diaglogue throughout the process...”

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Jul 28,2018
Minithumbup
By: 'CPR'
Jul 28,2018
1 people found
this helpful
Joe was very helpful through out our move and answered every question we had. He genuinely made our experience of moving very simple and minimise any additional stress. In all Joe is a very professional employee and an asset to your company. C.P.Rowling...
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Jul 31, 2018
View all comments (1)
Thank you for posting your review and awarding Joe from our Witham Lettings office with 5 stars. Joe is a very important member of our team at Beresfords. ...

“All positive...”

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Jul 28,2018
Minithumbup
By: 'Jemjax'
Jul 28,2018
1 people found
this helpful
New to the idea of letting,we had 3 agents visit us. Beresfords and especially Joe came out of the first meeting as our preferred letting agent. Everything was clearly explained and we felt reassured that we were in both competent and professional hands. We Have ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Bernadette Barcham MARLA, Director Beresfords Lett
Jul 31, 2018
View all comments (1)
Hi I would just like to take the time to reply to your review on the service provided to you by Joe and our team at our Witham Lettings office. Thank you for your very kind words and I hope that you enjoy your gap year in whatever you do and rest assured we will look after your property for you. ...

“Linda and Ben...”

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Jul 26,2018
Minithumbup
By: 'St'
Jul 26,2018
0 people found
this helpful
we found these two colleagues helpful during the 5 months it took for our house sale and would recommend them....
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Comment on agent fees
fair
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“Excellent!!...”

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Jul 26,2018
Minithumbup
By: 'Tors'
Jul 26,2018
0 people found
this helpful
Can't thank them enough! Very thorough and they were great with communication. Ben and Linda were Amazing! Thank you and would deffo recommend!...
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Comment on agent fees
Reasonable and competitive
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“Customer Service...”

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Jul 26,2018
Minithumbup
By: 'Local'
Jul 26,2018
0 people found
this helpful
I have dealt with the team at the Upminster branch for approx 10 years now. I always find the team very helpful and professional. Dan in particular is my go to individual. He has always provided me with great professional advice with regard to the Lettings ...
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Comment on agent fees
Market rate
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By: Christopher Dutton
Aug 15, 2018
View all comments (1)
I just wanted to thank you for taking the time to complete a review following your dealings with Beresfords. I was pleased to read that you were very happy with the level of service provided by our staff especially Dan, and I know he will be grateful for your 5 star rating. Christopher Dutton Area Manager Residential Lettings ...

“Fantastic customer service...”

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Jul 25,2018
Minithumbup
By: 'Anna'
Jul 25,2018
0 people found
this helpful
Would highly recommend Beresfords in Hornchurch. Karl and Linda were very helpful in finding my parents new home. They were very professional and always returned my phone calls. They kept me informed of developments and gave me appropriate advice and guidance. Would not hesitate to ...
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Comment on agent fees
Not applicable for us.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

https://www.beresfords.co.uk/complaints-procedures/
Last updated at 3:41 PM 27/06/2019 by allAgents

Awards won by Beresfords

Regional Awards won by Beresfords

Individual Branch Awards

Upminster, RM14

Romford, RM3

Maldon, CM9

Hornchurch, RM11

Great Dunmow, CM6

Colchester, CO1

Chelmsford, CM1

Chelmsford, CM1

Brentwood, CM14

Braintree, CM7

Billericay, CM12

Witham, CM8

Brentwood, CM15

Romford, RM2

Ingatestone, CM4

Ingatestone, CM4



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Beresfords