Beresfords
4.9/5, 3126 reviews
95% recommended
97% lettings valuation accuracy
97% lettings fee satisfaction
Independent property professionals since 1968.

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Latest Reviews

 View all Reviews 3126
18th Sep 2024
reviewed by 'Michaela'
“Jay from Beresfords has been very good in helping me and my partner find a property in Chelmsford. Showing us ......”
17th Sep 2024
reviewed by 'Mr & Mrs Gragg'
“Eleanor at Beresfords Braintree was fantastic. After an unsuccessful sale with another agent, she assured us she would sell our ......”
17th Sep 2024
reviewed by 'Ruksha'
“Michaela was incredible throughout our journey from showing us around to liaising with the seller. She also answered our numerous ......”
17th Sep 2024
reviewed by 'Chris wright'
“Very friendly, professional staff. Helped me with the sale of my father’s house. Managed to obtain a very fair ......”
17th Sep 2024
reviewed by 'Frank'
“I was extremely pleased with the service I received from Beresford particularly the handling of a repair issue.Cara Scott ......”
16th Sep 2024
reviewed by 'Manoj'
“Excellent customer care , Helpful team overall very nice experience...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 97% 97% £350 £6,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
540 19 879 58 878 28 557 26 120 21
Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 17:30
  • Sunday: 10:00 - 14:00
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Beresfords Branches (view all 16)
Billericay, CM12
Braintree, CM7
Brentwood, CM14
Chelmsford, CM1
Colchester, CO1
Country & Village, CM4
Gidea Park, RM2
Great Dunmow, CM6

“Great Agent and Professional Staff...”

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Oct 30,2018
Minithumbup
By: 'Shannon'
Oct 30,2018
0 people found
this helpful
Beresfords Lettings Upminster is my favorite agent and I always use them to find my new tenants. They always find professional, high quality tenants for me and working very efficiently. I also like the fact that they use an independent and great tenant referencing company ...
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By: Christopher Dutton
Nov 15, 2018
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Many thanks for leaving your feedback and I was pleased to read that you were happy with the level of service provided to you by our lettings team at Uominster. Christopher Dutton Area Manager Residential Manager ...

“Always professional...”

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Oct 29,2018
Minithumbup
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Christine
By: 'Chris'
Oct 29,2018
0 people found
this helpful
It has been an absolute pleasure working with Christine to get the house ready for tenancy, always polite and professional and always punctual. Thank you Christine...
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Comment on agent fees
You always get what you pay for and I think the fees are very reasonable
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Oct 30, 2018
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Thank you for posting your review. I am pleased to read that you think our fees are very reasonable. We always ensure that our charges to both landlords and tenants are very fair for the work that is carried out on their behalf. Thanks again for your comments. ...

“Excellent...”

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Oct 25,2018
Minithumbup
By: 'C'
Oct 25,2018
0 people found
this helpful
We were very happy with the service we received from the Lettings department at Beresfords Billericay branch, particularly from Debby who kept us informed and gave useful advice during the whole re-letting process....
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Comment on agent fees
The fees are in line with other agents
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By: Christopher Dutton
Nov 15, 2018
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I just wanted to thank you for taking the time to complete a review following your recent dealings with Beresfords. I was pleased to read that you were very happy with the level of service provided by our staff and particularly Debby , and I know they will be grateful for your 5 star rating. Christopher Dutton Area Manager Residential Lettings ...

“Great support from Dan, we're first time buyers and needed all the help we could get!...”

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Oct 24,2018
Minithumbup
By: 'as93'
Oct 24,2018
0 people found
this helpful
If it wasn't for the team at Beresfords, we wouldn't of viewed and found our dream house ... first viewing!! Dan has been a constant support throughout the process (of course, nothing runs smooth!) but i couldn't of asked for a better wealth of knowledge and ...
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“Wonderful service!...”

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Oct 20,2018
Minithumbup
By: 'Ryan'
Oct 20,2018
5 people found
this helpful
Dominique was incredibly friendly and thorough, and made the entire process, from viewing our new flat to signing the contracts, enjoyable and stress-free. All staff contacted at Beresfords were helpful and quick to respond to any emails/calls we had....
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Comment on agent fees
Fair
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Oct 25, 2018
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Dear Ryan and Joe, I just wanted to thank for your review and it is good to read that you had a very positive experience in dealing with our lettings team at Colchester and in particular Dominique and I will pass on your comments to her. I am sure she will be very happy with your kind words. ...

“Clear sailing...”

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Oct 20,2018
Minithumbup
By: 'Amy'
Oct 20,2018
0 people found
this helpful
Joe was an absolute pleasure and so helpful throughout. I would 100% reccomend beresford And I would especially reccomend Joe....
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Comment on agent fees
Good
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Oct 25, 2018
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Dear Amy, I want to thank you for posting such a positive review on the service you have received from our Lettings team at Witham and in particular your kind words about Joe who is a very well respected member of our team. I am sure that he will be very happy with your comments, thank you also for confirming that you would recommend Beresfords to others. ...

“Excellent service...”

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Oct 19,2018
Minithumbup
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Susie
By: 'Amy'
Oct 19,2018
1 people found
this helpful
Excellent service from Susie, she helped us achieve full asking price and was personable and professional. Thank you for all your hard work!...
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By: Susie Wood
Oct 20, 2018
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Thank you for your kind words, I hope you and Kenny will be very happy in your new home. ...

“Linda is fantastic...”

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Oct 15,2018
Minithumbup
By: 'V&A'
Oct 15,2018
0 people found
this helpful
Linda was extremely helpful throughout the sales process of our house. She dealt with the buyer efficiently at all times. Linda is very professional and friendly....
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“Persistent and professional...”

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Oct 13,2018
Minithumbup
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Alice
By: 'O'
Oct 13,2018
16 people found
this helpful
Alice helped us out when Purplebricks could not deliver, Beresfords were also understanding when it came to the fees. Could not recommend Alice enough and will be sure to use again in the future....
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Comment on agent fees
Average
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By: Christopher Dutton
Oct 16, 2018
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I would like to take this opportunity in thanking you personally for completing a recent review on our Company. Having read your comments I am pleased that your experience of dealing with us has been very positive. It is a shame that you have not had a similar experience with other agents in the past, but I am glad that you have found our own staff efficient and professional. I am very grateful for your 5 star rating and it is great that you are happy to recommend us to others. Christopher ...

“Very helpful when buying our first property!...”

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Oct 04,2018
Minithumbup
By: 'Katie'
Oct 04,2018
5 people found
this helpful
When viewing the property Paul was very helpful and informative and continued to communicate all the steps clearly throughout the offer process. Once our offer had been accepted we were looked after by Lorna who was always willing to help and answer all our questions ...
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“Very helpful when buying our first property!...”

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Oct 04,2018
Minithumbup
By: 'Katie'
Oct 04,2018
6 people found
this helpful
When viewing the property Paul was very helpful and informative and continued to communicate all the steps clearly throughout the offer process. Once our offer had been accepted we were looked after by Lorna who was always willing to help and answer all our questions ...
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“Exceptional from start to finish...”

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Oct 02,2018
Minithumbup
By: 'VL'
Oct 02,2018
2 people found
this helpful
Throughout the whole journey Beresfords, in particular Steve Rout, were excellent and I can not recommend them enough. Made the process very easy hassle free. Very pleased with everything they did....
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“Customer care...”

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Sep 28,2018
Minithumbup
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Christine
By: 'Mario'
Sep 28,2018
0 people found
this helpful
The members above and Ryan were all super friendly and dealt with us in a very friendly way. We were looked after from day one making our transition very smooth and trouble free. Highly recommended 👌🏼💪...
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Comment on agent fees
Average
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Oct 11, 2018
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Dear Mario Thank you for posting your review and for your recommendation to others in relation to the service you have recently received when dealing with our Lettings team at Braintree. ...

“69 Torquay Road...”

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Sep 26,2018
Minithumbup
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Abby
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Kris
By: 'Stuart'
Sep 26,2018
0 people found
this helpful
I have been impressed with the excellent service offered by Beresfords Lettings, on the house which they have recently let for me. Their service has been prompt, efficient and extremely professional throughout....
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Comment on agent fees
The fee structure seems fair to me, bearing in mind the high quality of service provided.
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By: Christopher Dutton
Oct 08, 2018
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I would like to take this opportunity in thanking you personally for completing a recent review on our Company via All Agents. Having read your comments I am pleased that your experience of dealing with us has been very positive. . I am very grateful for your 5 star rating. Christopher Dutton Area Manager Residential Lettings ...

“Brilliant!...”

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Sep 25,2018
Minithumbup
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Christine
By: 'Jade'
Sep 25,2018
0 people found
this helpful
Very informative, kept you in the loop with absolutely everything. Very fast and effective and made sure we were happy throughout! All staff are professional and they are all very approachable and easy to talk to! Definitely recommend Beresfords and their teams! We are now ...
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Comment on agent fees
Good!
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Oct 11, 2018
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Dear Jade. I wanted to thank you personally for the very kind review you have posted in relation to your recent dealings with our lettings team at Braintree. I am sure that they will be very happy with your comments and for awarding them 5 stars. ...

“First class service...”

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Sep 25,2018
Minithumbup
By: 'Charlotte'
Sep 25,2018
0 people found
this helpful
Sarah at Beresfords has been a joy to work with. Nothing was complicated and the property was rented out easily with no hassle. Thank you....
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Comment on agent fees
N/A
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Oct 11, 2018
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Dear Charlotte, Thank you so much for posting your review on the service you have received from Sarah at our Great Dunmow Lettings office, I am sure that she will be delighted on reading your kind words about her. She has worked for Beresfords for many years and is very experienced in the area she works. ...

“New Let...”

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Sep 24,2018
Minithumbup
By: 'Lynfield'
Sep 24,2018
0 people found
this helpful
Joe Trigg worked very efficiently to organise and co-ordinate the works required to refresh our property ready for a new tenant....
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Comment on agent fees
Value for money
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Oct 11, 2018
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I am so pleased to read your review on the service that has been provided to you by Joe from our Witham Lettings office. He will always give guidance on how best to present a property for rental for both tenants and landlords. Thank you for awarding him 5 stars. ...

“Mr...”

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Sep 23,2018
Minithumbup
By: 'Colin'
Sep 23,2018
0 people found
this helpful
Mr Trigg was very helpful and provided a service that I needed and I was very grateful you should be proud to have him working for your company...
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Comment on agent fees
Good
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By: Bernadette Barcham MARLA, Director Bersfords Letti
Oct 11, 2018
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I wanted to thank you personally for taking the time to post your review on the service you have received from Joe at our Witham Lettings office. He is a very valued member of our team. ...

“11 Constance Close...”

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Sep 23,2018
Minithumbup
By: 'Ken'
Sep 23,2018
0 people found
this helpful
Joe was very approachable and nothing was too much trouble. He kept me in formed at all times during the process of the letting and i would not hesitate in recommending him to other land lords in the future....
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Comment on agent fees
No one likes to pay fees but are probably in keeping with other Estate agents in Witham
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Oct 11, 2018
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Dear Ken Thank you for posting your review on the service you have received in renting your property by Joe and the team in lettings at Witham. It is good to read that we have another satisfied customer, it is also great to hear that you would recommend our service to other landlords. ...

“Very good...”

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Sep 20,2018
Minithumbup
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Christine
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Ryan
By: 'Laura'
Sep 20,2018
0 people found
this helpful
Very helpful, organised and friendly service . All was very quick . We were very happy with all the process. Thank you...
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Comment on agent fees
Good
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Oct 30, 2018
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Dear Laura Thank you for posting your review and I was pleased to read that you were happy with the service provided to you by our lettings team at Braintree. They will be very happy with your 5 star award. ...

“Even after sale went through Steven continued to assist with snagging issues with house , this impressed me...”

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Sep 20,2018
Minithumbup
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Tina
By: 'Ruth'
Sep 20,2018
2 people found
this helpful
Steven and Tina were very surroportive and patience when the moving process became stressful . Regardless the amount of calls I made Steven and Tina were always helpful...
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“Easy to deal with....”

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Sep 18,2018
Minithumbup
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Christine
By: 'Carla'
Sep 18,2018
0 people found
this helpful
Christine was really easy to deal with, answered all my question and was really thorough with the information given, very straight forward....
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Oct 11, 2018
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Dear Carla Thank you for taking the time to post your review and award 5 stars to the service you encountered recently when dealing with Christine from our Braintree lettings office. I am sure that she will be very happy with your comments and for awarding her with 5 stars. Thanks again. ...

“Excellent service...”

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Sep 18,2018
Minithumbup
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Susie
By: 'Walking'
Sep 18,2018
0 people found
this helpful
First class service received from all the staf. Having never sold or brought a property before they help me through the whole process...
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Comment on agent fees
Extremely Good
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“Marsh House...”

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Sep 14,2018
Minithumbup
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James
By: 'Marsh'
Sep 14,2018
0 people found
this helpful
James undertook the valuation, marketing and photography all of which was done superbly. The house sold very quickly and I was kept well informed during the process. Excellent service...
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“New street...”

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Sep 14,2018
Minithumbup
By: 'Stuart'
Sep 14,2018
0 people found
this helpful
Lauren showed me around New Street. Her friendly professional manner and her positive views on the company that she works for inspired me to use Beresfords for the sale as well....
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Comment on agent fees
About the level expected for a professional service.
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“5 stars...”

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Sep 13,2018
Minithumbup
By: 'Anthony'
Sep 13,2018
0 people found
this helpful
Joe was very helpful and answered all my questions and made the process very easy and painless, I would definitely recommend him to anyone...
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Comment on agent fees
Good
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Oct 11, 2018
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Dear Antony, I wanted to write to thank you for taking the time to post your review on the service you have recently received from our team at Witham. ...

“Excellent service...”

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Sep 12,2018
Minithumbup
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Ryan
By: 'Paul'
Sep 12,2018
0 people found
this helpful
I have had a great experience over the past few years using Beresfords as my agent. They are professional and always do their best to achieve a good customer service. I highly recommend them and would use them again....
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Oct 11, 2018
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Dear Mr Skingle, Thank you for taking the time to post your review and awarding 5 stars for the service you have received from our Braintree Lettings Office. I am sure that Ryan, Joanna and the team will be very happy with your kind words. Hopefully we will be looking after your rental property for many years to come. I also want to thank you for your recommendation to others. ...

“Excellent...”

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Sep 09,2018
Minithumbup
By: 'Jo'
Sep 09,2018
0 people found
this helpful
York and Maria are extremely professional and organised. Very impressed with efficiency and being kept updated regularly- thank you very much....
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Oct 11, 2018
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Dear Jo Thank you for posting your review on the service you have recently received from our Brentwood Lettings Team and in particular your comments on York and Maria. I am sure that they will both be very happy with your kind words and 5 star award. ...

“Best estate agent ever!!...”

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Sep 07,2018
Minithumbup
By: 'Best'
Sep 07,2018
6 people found
this helpful
Very quick and pleasant experience with Beresfords. All the staff were extremely useful and helpful, especially Lorna and Alex. Joe, Nick and Paul were also very helpful and ensured a smooth and quick property purchase for us. Thanks so much!!...
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Comment on agent fees
Good
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“Professional 100% effort...”

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Sep 06,2018
Minithumbup
By: 'Gavin'
Sep 06,2018
6 people found
this helpful
Thank you so much to Lorna who started with perfecting the pictures of our home and putting 100% effort into gaining viewings. Whilst the property was on the market Lorna gave us great advice and tips on how to present the property at its best. Really ...
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Comment on agent fees
More than reasonable.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

https://www.beresfords.co.uk/complaints-procedures/
Last updated at 3:41 PM 27/06/2019 by allAgents

Awards won by Beresfords

Regional Awards won by Beresfords

Individual Branch Awards

Upminster, RM14

Romford, RM3

Maldon, CM9

Hornchurch, RM11

Great Dunmow, CM6

Colchester, CO1

Chelmsford, CM1

Chelmsford, CM1

Brentwood, CM14

Braintree, CM7

Billericay, CM12

Witham, CM8

Brentwood, CM15

Romford, RM2

Ingatestone, CM4

Ingatestone, CM4



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