Beresfords
4.9/5, 3214 reviews
95% recommended
97% lettings valuation accuracy
97% lettings fee satisfaction
Independent property professionals since 1968.

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Latest Reviews

 View all Reviews 3214
9th Nov 2024
reviewed by 'Mrs'
“Very pleased with the whole experience we received from Beresfords Maldon office. From viewing, negotiations and whole process of buying ......”
9th Nov 2024
reviewed by 'Matthew'
“We needed to move fairly quickly, and the agent took them to understand our requirements. Rather than simply relying on ......”
8th Nov 2024
reviewed by 'C & E'
“I am writing to express our appreciation for your hard work and support in helping us sell our house. You ......”
8th Nov 2024
reviewed by 'P & L Dunnett'
“Since taking over as Manager of Colchester Beresfords and acting for our property, Daniel Buck has made a significant and ......”
7th Nov 2024
reviewed by 'Justine'
“Thank you to Karen Aylesbury for all your help . Always efficient and very helpful . Karen always replies to emails very ......”
7th Nov 2024
reviewed by 'No'
“Grace managed the situation efficiently and kept us advised of progress. I also appreciated the photographic report....”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 97% 97% £350 £6,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
556 20 891 62 903 31 579 26 127 21
Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 17:30
  • Sunday: 10:00 - 14:00
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Beresfords Branches (view all 16)
Billericay, CM12
Braintree, CM7
Brentwood, CM14
Chelmsford, CM1
Colchester, CO1
Country & Village, CM4
Gidea Park, RM2
Great Dunmow, CM6

“Outstanding...”

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Mar 14,2019
Minithumbup
By: 'Mr'
Mar 14,2019
0 people found
this helpful
The support provided from the moment we walked through the door to where we are now has been fantastic. Both Lee and Jessica have been a pleasure to work with, securing us a buyer within a week of our property being on the market and ...
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Comment on agent fees
Good
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By: Alison Horsley
Mar 15, 2019
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Dear Mr & Mrs Old, Thank you for taking the time to post your 5 star review. Lee and Jessica at our Billericay branch will very much appreciate your kind comments as they both work very hard to deliver the best possible customer care. Thank you for sharing your experience so far with us and the recommendation. Alison Horsley, Customer Services Manager. ...

“Excellent service...”

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Mar 13,2019
Minithumbup
By: 'Kamila'
Mar 13,2019
6 people found
this helpful
Excellent service from Beresford Colchester. All the staff were extremely useful and helpful, especially Lewis and Alex.They ensured a smooth and quick property sales for us. Thank you very much!!!!...
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Comment on agent fees
Good
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By: Alison Horsley
Mar 15, 2019
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Dear Kamila, Thank you for your 5 star review. We really appreciate you taking the time to share your experience with us. I am pleased that you were impressed by the level of service provided by Alex and Lewis in our Colchester office and will pass your kind comments on to them. Alison Horsley, Customer Services Manager. ...

“selling of property...”

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Mar 13,2019
Minithumbup
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Robert
By: 'Mrs'
Mar 13,2019
0 people found
this helpful
I would highly recommend Beresford"s as the service I have received has been excellent. My house is in the upper bracket it was on for a week I had 14 views three of which offered me the asking price and as we are in such ...
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Comment on agent fees
reasonable market rate
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By: Alison Horsley
Mar 15, 2019
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Thank you for your 5 star review and kind comments. It is pleasing to hear that your experience from the initial viewings throughout the process has been positive as the team at our Gidea Park office work really hard to ensure the transaction goes through as smoothly as possible. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager. ...

“Lettings...”

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Mar 11,2019
Minithumbup
By: 'Wallflower'
Mar 11,2019
1 people found
this helpful
Kept us informed at all times. Professional and nice to talk to, I feel as I know her although I have never met her. Very nice person...
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Comment on agent fees
We can always hope for cheaper fees
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Mar 12, 2019
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Thank you for posting your review on the service you received from Maria at our Brentwood lettings office. I am glad that you move went smoothly and you were kept informed at all times which is our aim. I will pass on your comments to Maria. ...

“The Best...”

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Mar 11,2019
Minithumbup
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Susie
By: 'N'
Mar 11,2019
0 people found
this helpful
We can't thank Susie Wood at Writtle Beresfords enough for all of her time, advice and help during our buying process. Susie was always available to answer any questions we had, including our family asking questions too! Susie was so approachable and kind and generous ...
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By: Alison Horsley
Mar 12, 2019
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Thank you so much for the great review and your kind words. We really appreciate you taking the time to share your experience. I am pleased that you were impressed by the level of service provided by Susie and Sophie at our Writtle office. The girls work really hard to ensure the moving process is as stress-free as possible. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager. ...

“Well looked after...”

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Mar 09,2019
Minithumbup
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Susie
By: 'Moving'
Mar 09,2019
0 people found
this helpful
Attentive service, plenty of missed calls between us but always found a method to keep in touch. Warm and friendly, it was a pleasure meeting this close team....
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By: Alison Horsley
Mar 12, 2019
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Thank you for taking the time to post your 5 star review. It is pleasing to hear that the level of service provided by our Writtle office met your expectations. Susie and her team pride themselves on delivering the best possible care and will appreciate your kind comments. Alison Horsley, Customer Services Manager. ...

“Great...”

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Mar 08,2019
Minithumbup
By: 'Danny'
Mar 08,2019
0 people found
this helpful
Very helpful from beginning to end, couldn't thank them enough. Delt with very quickly and every problem they solved for me....
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Comment on agent fees
Very good
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By: Christopher Dutton
Apr 23, 2019
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I Just wanted to thank you for taking the time to leave your recent review and I'm pleased that you found our staff friendly and helpful throughout the transaction. Christopher Dutton Area Manager Residential Lettings ...

“Good Service...”

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Mar 07,2019
Minithumbup
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Paul
By: 'Tim'
Mar 07,2019
0 people found
this helpful
A massive thank you to Paul Money (great name) for his help on processing and pushing along my purchase. All in all, a very professional and pleasant estate agency to deal with. Viewing request was initially answered and booked quickly and the overall progression of ...
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Comment on agent fees
N.A
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By: Alison Horsley
Mar 12, 2019
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Dear Tim, Thank you for taking the time to leave such a great review. Your 5 star award will be much appreciated by Paul and Kallum at our Gidea Park office. It is pleasing to hear that your experience from the initial viewing through to exchange was positive as the guys work really hard to ensure the transaction goes through as smoothly as possible. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager. ...

“Maria Dugdale...”

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Mar 05,2019
Minithumbup
By: 'Cathy'
Mar 05,2019
1 people found
this helpful
Excellent customer service. Maria is very responsive and helpful, keeping me regularly updated on progress related to work done on my apartment and issues with my tenant....
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Comment on agent fees
Fair
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Mar 07, 2019
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Dear Cathy I just want to thank you for sharing your experience as a client and landlord of Beresfords Lettings in Brentwood. Customer service is of paramount importance to us and I am sure that Maria will be very happy with your review. ...

“Excellent service...”

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Mar 05,2019
Minithumbup
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Carl
By: 'W'
Mar 05,2019
1 people found
this helpful
In a difficult selling situation with many disappointments of people dropping out at the last minute, the two gentlemen above consistently stuck at the task of disposing of my late mother's/late brother's flat. They had to take charge of it all as I live ...
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By: Alison Horsley
Mar 06, 2019
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Thank you for your 5 star award. We really appreciate you taking the time to share your experience with us. I am pleased that you were impressed with the level of service provided by Carl and Daniel at our Brentwood office and will pass your kind comments on to them. Alison Horsley, Customer Services Manager. ...

“St Michaels Drive...”

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Mar 04,2019
Minithumbup
By: 'Mel'
Mar 04,2019
0 people found
this helpful
Excellent service by the staff at Writtle with a difficult and protracted sale. They chased on a regular basis and kept us well informed of developments...
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Comment on agent fees
Reasonable
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By: Alison Horsley
Mar 06, 2019
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Dear Mel, Thank you for posting your recent 5 star review for our Writtle office. The team work really hard to ensure the sales process is as stress-free as possible and will appreciate your kind comments. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager. ...

“Great Stuff, patient, genuine and keeping their word....”

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Mar 04,2019
Minithumbup
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Robert
By: 'Ramona'
Mar 04,2019
0 people found
this helpful
Thank you Scott and Robert for being genuine and did what you've Said you Will do. Its so important to deal with people which you can rely on and feel you can trust them. Keep it like that guys! Thank you for everything! God bless ...
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Comment on agent fees
Very convenient
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By: Alison Horsley
Mar 06, 2019
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Dear Ramona, Thank you so much for taking the time to post your 5 star review. Rob and Scott are committed to offering the best customer care with their team at Gidea Park. We really appreciate your positive comments and look forward to assisting you again in the future. Alison Horsley, Customer Services Manager. ...

“VERY GOOD, Helpful...”

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Mar 02,2019
Minithumbup
By: 'Mitche....'
Mar 02,2019
0 people found
this helpful
Thank you Sharon, Dan, Vicki and Cameron for assisting my son and I with getting our new home. The journey of looking for a home became very easy as your team kept in contact and you were patient with me when I was unable to ...
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Comment on agent fees
Good
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By: Christopher Dutton
Apr 23, 2019
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Thank you for taking the time to complete a review on our Company following your recent experience of dealing with Beresfords. I know the guys will be grateful for your 5 star rating. Christopher Dutton Area Manager Residential Lettings ...

“Very helpful...”

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Feb 28,2019
Minithumbup
By: 'Hitesh'
Feb 28,2019
0 people found
this helpful
All the staff at the branch where very helpful. There where moments of frustration but this was due to the ongoing chain....
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Comment on agent fees
N/A
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By: Alison Horsley
Mar 01, 2019
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Dear Hitesh, Thank you very much for the 5 star review. It is pleasing to hear that your experience with our sales team was positive. They work really hard to ensure the sales process is as stress-free as possible and will appreciate your kind comments. Alison Horsley, Customer Services Manager. ...

“Superb Service...”

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Feb 23,2019
Minithumbup
By: 'Gareth'
Feb 23,2019
0 people found
this helpful
Have primarily dealt with Lee at the Billericay office who I have found to be highly professional and efficient. Many thanks, would highly recommend...
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Comment on agent fees
Good
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By: Alison Horsley
Feb 26, 2019
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Dear Gareth Many thanks for the 5 star review. We really appreciate you taking the time to share your experience with us. I am pleased that you were impressed by the level of service provided by Lee in our Billericay office and will pass your kind comments on to him. Thank you for recommending Beresfords. Alison Horsley, Customer Services Manager. ...

“Personable service...”

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Feb 22,2019
Minithumbup
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Susie
By: 'Chloe'
Feb 22,2019
0 people found
this helpful
We have been in touch with susie right from the start. We built a good relationship with her whereby she kept us well informed and was always keen to help. She was always approachable and would give sound advice on an informal and personal level. ...
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Comment on agent fees
Agent fees were acceptable
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By: Alison Horsley
Feb 26, 2019
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Thank you so much for taking the time to post your 5 star review. Susie and her team at our Writtle office pride themselves on delivering the best possible customer care and will appreciate your positive comments. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager. ...

“Professional...”

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Feb 22,2019
Minithumbup
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Stuart
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Domani
By: 'Happily'
Feb 22,2019
1 people found
this helpful
Stuart, Domani and Carl were very professional and used all their experience and skills in securing our sale and purchase in challenging market conditions. We would definitely recommend Beresfords Brentwood....
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Comment on agent fees
Market rate fees
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By: Alison Horsley
Feb 26, 2019
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Thank you for your 5 star review. Carl and the team at our Brentwood office will very much appreciate your positive comments. With many years of experience between them, the guys work really hard to ensure you house move goes through smoothly. Thank you for recommending Beresfords, we look forward to assisting you again in the future. Alison Horsley, Customer Services Manager. ...

“Very helpful and professional...”

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Feb 21,2019
Minithumbup
By: 'Maggie'
Feb 21,2019
0 people found
this helpful
Thank you at for helping me to purchase my first home. Helpful and professional thorough whole process. Always kept me updated and helped with queries, highly recommended! Also thanks to Dan and Ollie....
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By: Alison Horsley
Feb 26, 2019
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Dear Maggie Thank you for your 5 star review. I am pleased that you were impressed by the level of service offered by Dan and Ollie at our Witham office and appreciate you taking the time to share your experience with us. I will pass your positive comments on to the team. Thank you for recommending Beresfords. Alison Horsley, Customer Services Manager. ...

“Outstanding...”

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Feb 20,2019
Minithumbup
By: 'Chloe'
Feb 20,2019
1 people found
this helpful
York was highly professional and easy to communicate with. He went out of his way to arrange two viewings within half hour of first walking into the office. A genuine guy!...
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Feb 21, 2019
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Dear Chloe I am pleased to read that you were impressed with the service you have received from our Brentwood Lettings team and in particular York. I am sure that he will be very happy with your comments and 5 star award. ...

“Fantastic service from the Brentwood team...”

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Feb 14,2019
Minithumbup
By: 'Sue'
Feb 14,2019
1 people found
this helpful
We are long standing clients of Beresfords for sales and lettings over almost 20 years. Today's lettings team are the most friendly and professional yet and their customer focus is outstanding. They had time to listen and advise on the more complex matters regarding our property ...
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Comment on agent fees
Paul Tuck did the best he could with the fee structure - it's a little more than I'd have liked and I nearly went to Bairstow's who are doing the same for less .... but longevity and loyalty won the day! But watch out Beresford's - friends who let recently went to Bairstow's for the lower fees and were very satisfied with the service; they are eating your lunch!
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Feb 20, 2019
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Dear Sue I wanted to take the time to respond to your review personally. I would like to thank you for positing your review on the service you have received from our Lettings team at Brentwood recently and over the last 20 years. It is always good for me to read positive feedback. Our fees are not the cheapest but certainly not the most expensive and we are very upfront with the charges. They are not hidden in small print, we honestly feel that they are good value for money and the time you ...

“Excellent Service and very professional. Would highly recommended Daniel....”

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Feb 14,2019
Minithumbup
By: 'Richard'
Feb 14,2019
3 people found
this helpful
It was a very pleasant experience dealing with Daniel, he revamped the existing ad with new photos and description. Daniel was very professional, friendly and always on hand to answer the many queries I had regarding the sale of my property as well as the ...
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By: Alison Horsley
Feb 18, 2019
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Dear Richard, Thank you for the 5 star review. I am really pleased you were impressed with the level of service offered by Daniel at our Harold Wood office. Your comments are much appreciated. Thank you for recommending Beresfords, we look forward to assisting you again in the future. Alison Horsley, Customer Services Manager. ...

“Professional and Trustworthy...”

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Feb 14,2019
Minithumbup
By: 'Gemma'
Feb 14,2019
3 people found
this helpful
We sold our property through Beresfords and Daniel and his team were very helpful and professional throughout. The completion was seemless and not a stressful event at all. Thank you team for all your help....
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Comment on agent fees
Fees are good and you get what you pay for. Agent will be on hand every step of the way.
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By: Alison Horsley
Feb 18, 2019
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Dear Gemma, Thank you for taking the time to post your 5 star review. Daniel and his team at Harold Wood are committed to delivering the best possible customer care and will do all possible to ensure your house sale goes through smoothly. Your comments are very much appreciated. Alison Horsley, Customer Services Manager. ...

“Fantastic...”

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Feb 13,2019
Minithumbup
By: 'Jas'
Feb 13,2019
0 people found
this helpful
They were all really helpfull but siobhan was great. I called her everyday to help us find a house and she found us a great one....
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“Review...”

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Feb 13,2019
Minithumbup
By: 'TBC'
Feb 13,2019
0 people found
this helpful
Very professional and on the ball. I instructed another agent originally who only got me 2 viewings in 2 months whereas Beresfords got me several in a week....
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Comment on agent fees
Not as cheap as other agents in the vicinity but Beresfords did a better job at finding the tenant.
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By: Christopher Dutton
Apr 23, 2019
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I would like to take this opportunity in thanking you personally for completing a recent review on our Company. Having read your comments I am pleased that your experience of dealing with us has been very positive. It is a shame that you have not had a similar experience with other agents, but I am glad that you have found our own staff efficient and professional. I am very grateful for your 5 star rating. Christopher Dutton Area Manager Residential Lettings ...

“Great Service...”

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Feb 13,2019
Minithumbup
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Paul
By: 'Mr'
Feb 13,2019
0 people found
this helpful
Paul has been a great help in our rather long sale process, he has always tried to keep us up to date and contacted the buyers on numerous occasions for us. We would definitely use Paul again if we needed to....
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Comment on agent fees
Good
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By: Alison Horsley
Feb 18, 2019
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Dear Mr & Mrs Adams, Thank you for taking the time to post your 5 star review. Paul works really hard to ensure the sales process is a stress-free as possible and will really appreciate your kind comments. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager. ...

“House sale...”

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Feb 13,2019
Minithumbup
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Jacob
By: 'Adrian'
Feb 13,2019
0 people found
this helpful
The valuation and sale of my mother's house has been very professionally handled by both Jacob and Paul. I would have no hesitation in recommending Beresfords....
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Comment on agent fees
Agent's Fees have been very competitive and the service has been excellent.
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By: Alison Horsley
Feb 18, 2019
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Dear Adrian, Many thanks for your 5 star review. Jacob and Paul at our Shenfield office pride themselves on delivering the best possible customer care and will appreciate your comments. Thank you for recommending Beresfords. Alison Horsley, Customer Services Manager. ...

“Highly recommended...”

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Feb 13,2019
Minithumbup
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Adam
By: 'Chris'
Feb 13,2019
1 people found
this helpful
We are extremely grateful to the Beresfords team led by Adam Johnson @ Brentwood who gave us invaluable advice and were highly efficient with excellent communication via phone calls and emails at every stage of the letting process. Our property was renovated using specialists recommended by ...
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Comment on agent fees
Reasonable
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By: Bernadette Barcham MARLA, Director Beresfords Lett
Feb 20, 2019
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Dear Chris Thank you for posting your review and for awarding our staff at Brentwood lettings 5 stars. I am sure that Adam and the team will be really pleased with your comments. Also Natasha at our property management office. Thanks again. ...

“Exceelent...”

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Feb 12,2019
Minithumbup
By: 'Sonia'
Feb 12,2019
0 people found
this helpful
Kallum was representing my vendor but did everything in his power to help me also. Kallum kept me updated, provided me with information, kept my spirits high when things were moving along slower than we liked. His customer service skills are next to none, even ...
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By: Alison Horsley
Feb 18, 2019
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Dear Sonia, Many thanks for the 5 star review and positive comments for Kallum at our Gidea Park office. I am really pleased that you were impressed by the level of service offered by Kallum who works hard to ensure his clients are kept updated. He will very much appreciate you sharing your experience. Alison Horsley, Customer Services Manager. ...

“Sale of flat...”

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Feb 11,2019
Minithumbup
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Susie
By: 'Phil'
Feb 11,2019
0 people found
this helpful
Professional service and despite a challenging market they worked hard to find a suitable buyer and ensure the relevant finances were validated etc. I was kept informed during the duration of the sale with weekly updates by phone providing a clear update on progress. Overall ...
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Comment on agent fees
Similar to most agents with some flex provided
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By: Alison Horsley
Feb 18, 2019
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Dear Phil, Thank you for your 4 star review and positive comments. I am really pleased that you were impressed by the level of service offered by our Writtle team who work really hard to deliver the best possible customer care. They will appreciate you sharing your experience and look forward to assisting you again in the future. Alison Horsley, Customer Services Manager. ...

“house sale...”

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Feb 11,2019
Minithumbup
By: 'david'
Feb 11,2019
1 people found
this helpful
This agent will continually give you updates on the status of your sale progress so as to keep you informed as to where you are at any given point of your sale...
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Comment on agent fees
highly competitive
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By: Alison Horsley
Feb 18, 2019
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Dear David, Thank you for taking the time to post your 5 star review. Our team at Witham are committed to providing the best possible customer care to ensure the moving process goes through as smoothly as possible. They will appreciate your kind comments and will look forward to assisting you again in the future. Alison Horsley, Customer Services Manager. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

https://www.beresfords.co.uk/complaints-procedures/
Last updated at 3:41 PM 27/06/2019 by allAgents

Awards won by Beresfords

Regional Awards won by Beresfords

Individual Branch Awards

Upminster, RM14

Romford, RM3

Maldon, CM9

Hornchurch, RM11

Great Dunmow, CM6

Colchester, CO1

Chelmsford, CM1

Chelmsford, CM1

Brentwood, CM14

Braintree, CM7

Billericay, CM12

Witham, CM8

Brentwood, CM15

Romford, RM2

Ingatestone, CM4

Ingatestone, CM4



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