97% lettings valuation accuracy
97% lettings fee satisfaction
Independent property professionals since 1968.
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Latest Reviews
View all Reviews 3126
18th Sep 2024
reviewed by 'Michaela'
17th Sep 2024
reviewed by 'Mr & Mrs Gragg'
17th Sep 2024
reviewed by 'Ruksha'
17th Sep 2024
reviewed by 'Chris wright'
17th Sep 2024
reviewed by 'Frank'
16th Sep 2024
reviewed by 'Manoj'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 97% | 97% | £350 | £6,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 540 | 19 | 879 | 58 | 878 | 28 | 557 | 26 | 120 | 21 |
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- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
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Jan 18,2019
Jan 18,2019
1
people found
this helpful
this helpful
Without the help of Daniel, I would not have been able to get this deal sorted. Absolutely fantastic service from start to finish, thank you so much for all of your help....
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Jan 23, 2019
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Hi Tamara,
Thank you for your 5 star review. We really appreciate you taking the time to share your experience with us. I am pleased that you were impressed by the level of service provided by Daniel in our Witham office and will pass your kind comments on to him. ...
Jan 17,2019
Jan 17,2019
0
people found
this helpful
this helpful
Paul was very informative when showing me around the property. He promised to contact me with updates and was true to his word. He also pursued to issues that I had and gave me detailed explanations on progress to resolution...
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Jan 22, 2019
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Dear Jeff thank you for posting your review and awarding 5 stars for our service. I am sure that Paul will be very happy with your comments. ...
Jan 14,2019
Jan 14,2019
0
people found
this helpful
this helpful
Linda provided guidance and did a lot of leg work for us in order to ensure that our timelines for house purchase are met. She ensured that the timelines are well know to all parties and communicated well with everyone in chain to keep the ...
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Jan 22, 2019
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May I thank you for taking the time to leave a 5 star rating for Linda in our Hornchurch office. I am pleased you were impressed by the level of service offered by Linda and will ensure your kind comments are passed on to her. ...
Jan 12,2019
Jan 12,2019
1
people found
this helpful
this helpful
Joe has always kept us up to date with what was going on... Would recommend him personally to anyone.
Thanks again Joe...
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Comment on agent fees
Good
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Jan 22, 2019
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Thank you Anamaria for posting your review in relation to the service you have received from Joe at our Witham lettings office, thank you also for your recommendation. ...
Jan 12,2019
Jan 12,2019
1
people found
this helpful
this helpful
Joe worked really hard in finding new tenants and always kept me updated. Really great service from Joe and all the team at Beresfords....
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Jan 22, 2019
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Dear Peter,
Thank you for your award of 5 stars to our lettings team at Witham and in particular your comments for Joe. We hope to be working with you for many years to come. ...
Jan 11,2019
Jan 11,2019
0
people found
this helpful
this helpful
Paul and the team made what was a very stressful time, very easy with their excellent service. Thank you all....
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Comment on agent fees
Great value
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Jan 09,2019
Jan 09,2019
0
people found
this helpful
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Thank you Debby for going above and beyond and for being truly excellent at your job. As an overseas landlord I was most impressed and grateful for your guidance on what was needed to secure a quick turn around in tenancies. Further always a daunting ...
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Comment on agent fees
In keeping with the Market.
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Jan 17, 2019
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I just wanted to thank you for taking the time to complete a review following your recent dealings with Beresfords. I was pleased to read that you were very happy with the level of service provided by our staff, and I know Debby will be grateful for your 5 star rating.
Christopher Dutton
Area Manager
Residential Lettings ...
Jan 09,2019
Jan 09,2019
0
people found
this helpful
this helpful
excellent, professional and thorough service undertaken in a competent and complete manner without being pushy; helpful and obejctive. A small number of properties were viewed and decision made quickly; Paul was patient and helpful re viewings and all other questions. Highly recommended....
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Jan 09,2019
Jan 09,2019
0
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this helpful
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As soon as I met Daniel at the property I felt confident to let him take full control of my letting. Within a week I had many viewings and tenants securely moving in....
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Jan 08,2019
Jan 08,2019
1
people found
this helpful
this helpful
Daniel kept us updated through the whole process. His professional approach gave us great confidence. A great team at Witham....
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Jan 07,2019
Jan 07,2019
0
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Very pleased so far with the professional service by Christine, Ryan and Joanne in sourcing a suitable tenant and completing the move and inspection report. I expect that going forward the service will be as good. Many thanks....
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Comment on agent fees
I would have preferred lower agent fees charged to landlord.
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Jan 22, 2019
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Thank you for taking time out to submit your feedback. It was pleasing to see that the level of service provided by our staff in Braintree met your expectations on this occasion.
Beresfords never claim to be the cheapest agent but we are certainly not the most expensive and believe that the service provided more than matches the fees that we charge. ...
Jan 07,2019
Jan 07,2019
0
people found
this helpful
this helpful
We would also like to give 5 stars to Sophie, for the way that she helped to sell our house. She has been so helpful and friendly, and really did a great job.
Susie's accommodating stance has been essential in us securing the new house, and ...
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Comment on agent fees
Obviously we would like to pay less, however, we do feel that the service we have received is in line with the fee that we will pay.
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Jan 06,2019
Jan 06,2019
15
people found
this helpful
this helpful
Yet again and excellent service from Beresford, Alex and his team secured a sale on my property within 48hrs of going live, and the rest sailed through hassle free.
Thanks...
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Comment on agent fees
communication was fantastic
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Jan 04,2019
Jan 04,2019
1
people found
this helpful
this helpful
Beresfords have been consistently professional and friendly. Always happy to answer questions. I would highly recommend them and would definitely use their services again. They are a great team and seem comfortable in their surroundings. They keep me informed regularly and are very honest in ...
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Comment on agent fees
Fees more than what I could of paid but the good service compensates that.
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Dec 31,2018
Dec 31,2018
0
people found
this helpful
this helpful
Our experience with Sophie, Lisa and Suzie has been incredible. We are purchasers and they not only kept us well updated but worked superbly with our estate agent which meant we hardly needed any communication with our solicitor as they did all the question asking ...
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Comment on agent fees
n/a
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Dec 29,2018
Dec 29,2018
0
people found
this helpful
this helpful
Throughout the process, Debby and Lee were fantastic and always on hand to answer any questions. They really did go above and beyond to help us relocate to Billericay from abroad - I would absolutely recommend Beresfords to anyone looking to rent in the area!...
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Jan 17, 2019
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(1)
I would like to take this opportunity in thanking you personally for completing a recent review on our Company. Having read your comments I am pleased that your experience of dealing with us has been very positive. I am glad that you have found our staff efficient and professional. I am very grateful for your 5 star rating and it is great that you are happy to recommend us to others.
Christopher Dutton
Area Manager
Residential Lettings ...
Dec 24,2018
Dec 24,2018
1
people found
this helpful
this helpful
Joe has always gone above and beyond to help us in our move. He has been extremely helpful over the past 2 years and we can't thank him enough.
So friendly and easy going!...
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Comment on agent fees
Good
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Jan 04, 2019
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(1)
I want to thank you for posting your review in relation to the service you have and continue to receive from our lettings office in Witham and your comments in particular to Joe. It is great for me to read such positive comments and I thank you for your 5 star award. ...
Dec 17,2018
Dec 17,2018
1
people found
this helpful
this helpful
Joe is fantastic at his job and also friendly, helpful, extremely efficient and very professional. I would recommend him to all Landlords wishing to Let their Properties. He makes the whole process fast , hassle free and as smooth as it could possibly be.
Well Done ...
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Comment on agent fees
Reasonable
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Dec 18, 2018
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(1)
Dear Sharon
I wanted to thank you for posting your review on the service you have received from Joe at our Witham lettings Office. I am sure that he will be very happy with your comments. ...
Dec 16,2018
Dec 16,2018
1
people found
this helpful
this helpful
The members of staff at Witham branch are smart, Polite and very professional.
They keep you informed all the time and try to deal with any problems in the chain, Even if they have to try the impossible because we were buying through Purple bricks ...
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Comment on agent fees
Good but could all ways be better
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Dec 15,2018
Dec 15,2018
0
people found
this helpful
this helpful
Maria was very helpful and professional in dealing with my precise needs. She understood my situation, and requirements to help me find the correct property....
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Comment on agent fees
Unsure, this was my first time in seeking rented accommodation.
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Dec 18, 2018
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I am pleased to read that you are happy with the service you have received in dealing with Maria from our Brentwood lettings office. I will pass on your comments. Thank you ...
Dec 12,2018
Dec 12,2018
0
people found
this helpful
this helpful
Paul recently helped in the purchase of a retirement flat for my mother, he was extremely courteous in his dealings at a difficult time and provided a thorough detailed knowledge of the process that made it easy for my mother to understand....
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Comment on agent fees
reasonably priced, helped by the good backup of the sales staff in branch
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“Maria, has been a fabulous help , great advice when I needed it , helpful , great organiser . I have had a great experience dealing with Maria....”
Dec 12,2018
Dec 12,2018
0
people found
this helpful
this helpful
Maria has been a fabulous help good advice when needed , helpful , well organised would recommend her without hesitation , many thanks....
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Dec 18, 2018
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Thank you for taking the time to post your review about Maria our inventory clerk at Brentwood Lettings. She works very hard to assist all of our clients tenants and landlords alike. I am sure that she will appreciate you awarding her with 5 stars. ...
Dec 10,2018
Dec 10,2018
0
people found
this helpful
this helpful
From the start of the whole process,the manorism,professional stance of the staffs was warming and welcoming,the team was very supportive with my needs....
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Comment on agent fees
Should be less
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Dec 08,2018
Dec 08,2018
0
people found
this helpful
this helpful
The team at beresfords are so friendly and helpful.
They have made a very stressful time for me and my family so very easy.
They have been great when I've phoned up with the daftest of questions and nothing has been to much trouble for ...
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Comment on agent fees
Good
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Yes
Dec 18, 2018
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(1)
Dear Carrie I want to thank you for taking the time to post your review on the positive experience you have had when dealing with our lettings team at Braintree. Thank you for awarding them with 5 stars. I will pass on your comments. ...
Dec 08,2018
Dec 08,2018
1
people found
this helpful
this helpful
We was very pleased with the service you gave us on selling our property. I couldn't have asked for more. Thankyou to all of you,you all get 5 Stars from us.
Many thanks
Mr and Mrs Penn...
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Comment on agent fees
Good
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Dec 08,2018
Dec 08,2018
1
people found
this helpful
this helpful
Dan was absolutely fantastic, we would definitely use dan if we move again. He's made other companies look rubbish. Thanks....
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Dec 08,2018
Dec 08,2018
1
people found
this helpful
this helpful
Daniel, Oliver and the team have just sold our property in super quick time and with great efficiency. Each and every member of the team were always polite and courteous and couldn't do enough for us. This meant that what could have been a very ...
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Comment on agent fees
Actually, I thought the fee a bit high, but, I suppose in retrospect the fee was comparable to other agents.
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Dec 05,2018
Dec 05,2018
0
people found
this helpful
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We have dealt with Daniel since we started renting out our house. He is always helpful, pleasant and honest. His advice is trustworthy and he's super efficient....
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Comment on agent fees
Reasonable
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Dec 15, 2018
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(1)
I would like to take this opportunity in thanking you personally for completing a recent review on our Company. Having read your comments I am pleased that your experience of dealing with us and especially Dan has been very positive. I am very grateful for your 5 star rating.
Christopher Dutton
Area Manager
Residential Lettings ...
Dec 03,2018
Dec 03,2018
0
people found
this helpful
this helpful
Delighted with Beresfords, completing the letting on our two properties on the same day following only a short period of advertising. Fast, professional, thorough, and helpful. They did a great job....
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Dec 04, 2018
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Many thanks for leaving your feedback and I was pleased to read that you were happy with the level of service provided to you by our lettings team at Upminster.
Christopher Dutton
Area Manager
Residential Manager ...
Dec 03,2018
Dec 03,2018
0
people found
this helpful
this helpful
Very happy with the service from Joanne and her team. Feed back was regular which help with my time frame for completing decoration work prior to the re-let....
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Comment on agent fees
With rising rents over the years fees need to be looked at to lower the % charged.
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Dec 05, 2018
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Dear Mr Chaplin
Thank you for taking the time to post your review and I am really pleased to read that you are happy with the service provided by Jo, Christine and the lettings team at Braintree. I take on board your comment on the fees. However we are not the cheapest in the area but we are certainly not the most expensive and feel that our fees are fully justified by the service we provide to all of our clients. I hope that you agree. The rents do go up over the years but at a much lower perc ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
https://www.beresfords.co.uk/complaints-procedures/
Last updated at 3:41 PM 27/06/2019 by allAgents
Awards won by Beresfords
Regional Awards won by Beresfords
Individual Branch Awards
Upminster, RM14
-
2023
Best Letting Agent in Upminster
-
2023
Best Estate Agent in Upminster
-
2023
Best Estate Agent in RM14
-
2023
Best Letting Agent in RM14
-
2023
Best Estate Agent in Greater London North
-
2022
Best Letting Agent in RM14
-
2022
Best Letting Agent in Upminster
-
2022
Best Estate Agent in RM14
-
2022
Best Estate Agent in Upminster
Romford, RM3
Maldon, CM9
Hornchurch, RM11
Great Dunmow, CM6
Colchester, CO1
Chelmsford, CM1
Chelmsford, CM1
Brentwood, CM14
-
2023
Best Letting Agent in Brentwood
-
2023
Best Estate Agent in Brentwood
-
2023
Best Estate Agent in CM14
-
2023
Best Letting Agent in CM14
-
2023
Best Letting Agent in Greater London North
-
2022
Best Letting Agent in CM14
-
2022
Best Estate Agent in CM14
-
2022
Best Letting Agent in Brentwood
-
2022
Best Estate Agent in Brentwood
Braintree, CM7
-
2023
Best Letting Agent in Braintree
-
2023
Best Estate Agent in Braintree
-
2023
Best Estate Agent in CM7
-
2023
Best Letting Agent in CM7
-
2022
Best Letting Agent in CM7
-
2022
Best Estate Agent in CM7
-
2022
Best Letting Agent in Braintree
-
2022
Best Estate Agent in Braintree
-
2022
Best Letting Agent in Greater London North
Billericay, CM12
Witham, CM8
-
2023
Best Estate Agent in Witham
-
2023
Best Letting Agent in Witham
-
2023
Best Estate Agent in CM8
-
2023
Best Letting Agent in CM8
-
2022
Best Letting Agent in CM8
-
2022
Best Estate Agent in CM8
-
2022
Best Letting Agent in Witham
-
2022
Best Estate Agent in Witham
-
2023
Best Estate Agent in Greater London North
-
2022
Best Letting Agent in Greater London North
-
2022
Best Estate Agent in Greater London North
