67% lettings valuation accuracy
57% lettings fee satisfaction
Ben Property (which traded formerly as Jenners Property Lettings) has historical links to both Jenners and Ben Line. Established in 1919 as Jenners Property Department, the business soon grew to provide a residential letting service to landlords and tenants in and around the city. Now a boutique family owned firm part ...
show more
Ben Property (which traded formerly as Jenners Property Lettings) has historical links to both Jenners and Ben Line. Established in 1919 as Jenners Property Department, the business soon grew to provide a residential letting service to landlords and tenants in and around the city. Now a boutique family owned firm part of the Mackenzie Kerr (Holdings) Limited Group, we provide an unrivalled, comprehensive, bespoke, first class professional service to both landlords and tenants. A close working relationship is at the heart of our approach. Many of our clients require a service tailored to their specific individual needs. Initial thorough analysis and assessment of new projects, coupled with continuous project management, ensures that our clients meet their objectives on time and within budget. Our applied and original thinking supported by professional property expertise enables us to provide clients with efficient innovation and total property solutions. Run from our Edinburgh office, Ben Property, will be dedicated to the property management of your property providing you with the support and assistance that you would expect. Ben Property, is a regulated firm by the Royal Institute of Chartered Surveyors, is an Accredited Letting Agent with Landlord Accreditation Scotland, is part of the Safe Agent Scheme and is regulated by the Property Ombudsman. We also hold professional indemnity insurance and are strictly regulated in respect to client accounts.
Latest Reviews
View all Reviews 8
23rd May 2023
reviewed by 'Here for the reviews'
2nd Jun 2019
reviewed by 'Renter'
12th Dec 2018
reviewed by 'Sandra'
3rd Dec 2015
reviewed by 'BlackFriars'
14th Aug 2015
reviewed by 'oolu'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 67% | 57% | £570 | £2,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 2 |
Areas covered
Address
3 Manor Place
Edinburgh
City of Edinburgh
EH3 7DH
0131 268 9147
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
May 23,2023
May 23,2023
1
people found
this helpful
this helpful
DO NOT RENT FROM BEN PROPERTY. All great until you go to leave! Then try and take the majority of your deposit from you. Saying very patronising things as if I wasn’t able to understand what I was being told when I understood fully ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 14,2019
Oct 14,2019
0
people found
this helpful
this helpful
Ben Property managed our property efficiently and achieved good rentals from good tenants. I would recommend them and certainly use them again. Thanks....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 02,2019
Jun 02,2019
1
people found
this helpful
this helpful
They were ok until you try to leave.... trying to get your deposit is a farse.... "We always allow up to a month from leaving for finalising a deposit" ... which actually took 6 weeks and had several deductions I didn't agree with... don't use them would ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 12,2018
Dec 12,2018
0
people found
this helpful
this helpful
Ben Property managed my house when I worked down south for a year from Jun 2017 to Jun 2018.
They leased the property within a day of it going on the market at an excellent rent. They coordinated all the work required to get it ready to ...
read full review
read full review
Comment on agent fees
The fees were competitive and good value for the service offered.
Was this helpful?
Yes
Yes
Dec 03,2015
Dec 03,2015
0
people found
this helpful
this helpful
Absolutely fantastic service. Very humble and responsive. These guys went out of there way to help us and in a market where a typical estate agent tends to abuse their power, Ben Property was exceptional at making us feel safe an comfortable. No extra charges ...
read full review
read full review
Comment on agent fees
No fee was requested
Was this helpful?
Yes
Yes
Aug 14,2015
Aug 14,2015
3
people found
this helpful
this helpful
This has to be the worst lettings agency ever in the UK. I was booked in for a viewing 5pm today (13th august 2015) at a property located at ferry gait crescent. I got to the property at exactly 5pm. There was no agent outside/around ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 03,2015
Feb 03,2015
0
people found
this helpful
this helpful
I used Ben Property as a tenant until September 2014, and I can't help but recommend them. The only reason I had to change is because I needed a bigger place, and they did not have anything that suited my needs.
When I contacted them regarding ...
read full review
read full review
Was this helpful?
Yes
Yes
May 29,2014
May 29,2014
2
people found
this helpful
this helpful
Completely let down. Sorry to say that after finding a new flat and paying holding fee, people were still able to get viewings. My current landlord had given me 1 months notice which tied in with new flat. I was only informed that the flat was ...
read full review
read full review
Was this helpful?
Yes
Yes
May 29, 2014
View all comments
(2)
In response to your comment, I was not informed about having to submit references or given application form, I was simply told to wait on an email with instructions. This is the first of me being notified of these needing to be submitted within 5 days. Surely you should have passed the information on. And as for you notifying me as soon as you were made aware of the landlords desicion, this is not true as one of your agents told me it was being discussed weeks prior to you telling me the flat ha ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
