Belvoir
4.5/5, 5107 reviews
86% recommended
96% sales valuation accuracy
98% sales fee satisfaction
93% lettings valuation accuracy
92% lettings fee satisfaction
We are one of the UK's largest lettings franchises with over 15 years of experience and over 150 offices nationwide, each owned and managed by a local lettings specialistEach Belvoir office will provide you with a professional lettings and property management service that embraces our core principles of quality service and customer ... show more We are one of the UK's largest lettings franchises with over 15 years of experience and over 150 offices nationwide, each owned and managed by a local lettings specialist

Each Belvoir office will provide you with a professional lettings and property management service that embraces our core principles of quality service and customer care.

With an extensive selection of properties to rent including houses, apartments, city flats and studio accommodation, your local Belvoir team can provide a choice of properties to fulfil tenants' needs.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £22,000 £2,550,000
Lettings 93% 92% £268 £9,999
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1613 127 1990 466 374 19 210 11 191 106
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“No issues at all, great experience...”

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Sep 08,2018
Minithumbup
Alicia
Chris
By: 'newtodoncaster'
Sep 08,2018
3 people found
this helpful
We've just started renting with Belvoir in Doncaster and the whole process has been seamless from start to finish. Viewing was quick and simple, the referencing went through without issues and was very cheap in comparison to many other overpriced agents, and we moved in ...
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Comment on agent fees
Very good value
Was this helpful? Yes
By: Alicia Andrews
Sep 10, 2018
View all comments (1)
Thank you for taking your time to leave such a positive review, its very much appreciated. I hope your move from London to Doncaster went smoothly. Alicia Andrews - Belvoir! Doncaster. ...

“Avoid it...”

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Sep 07,2018
Minithumbdown
By: 'Alex'
Sep 07,2018
3 people found
this helpful
I bought a property at the same time with another family member via Belvoir, and put our property under their management. However they can't even split our statements properly which caused us some taxation issue. Then one of the property had been void for over ...
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Comment on agent fees
12.5%. Not value for money.
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“Amazing customer service...”

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Sep 05,2018
Minithumbup
Stacey
By: 'Kim'
Sep 05,2018
0 people found
this helpful
Would highly recommend belvoir for property rentals... Stacey made the experience stress free and her knowledge and professionalism was fantastic... she was consistent with regards to call backs and return emails etc, all aspects of the process went smoothly and without hassle... really happy with ...
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Comment on agent fees
Roughly the same as all letting agents...
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“managing letting agent...”

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Sep 05,2018
Minithumbup
By: 'TH'
Sep 05,2018
1 people found
this helpful
We have been using Belvoir since January 2016 to manage a number of flats. It would be wrong to select any one person for comment since the entire team are first class. The reporting system for tenants to register faults/repair requests is excellent and all ...
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Comment on agent fees
Fees are fair.
Was this helpful? Yes

“Bad experience...”

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Sep 04,2018
Minithumbdown
By: 'F'
Sep 04,2018
2 people found
this helpful
Was lied to during the viewing, told that what I later found out to be the visitors parking slot was supposed to be the parking slot for the property I viewed and now rent. It was a hassle to get a fence off from the ...
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Comment on agent fees
This agent honestly shouldn't charge anything. First I was lied to then I was mistreated when I was rightfully complaining for the poor state of a very expensive rented property.
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“Very good experience thank you...”

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Sep 03,2018
Minithumbup
By: 'Laura'
Sep 03,2018
0 people found
this helpful
Helen and the team really listen to their clients and are quick to respond to any of our questions! Thank you for all of your help....
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Comment on agent fees
Fine
Was this helpful? Yes

“Good in general but......”

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Sep 03,2018
Minithumbup
Serkan
By: 'Serkan'
Sep 03,2018
0 people found
this helpful
When it comes to fix things it take long time for example i am waiting for enginner to come and fix washing machine for 15 days so for and still counting...
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Was this helpful? Yes
By: Belvoir
Sep 04, 2018
View all comments (1)
Hi Serkan. Thank you for leaving the time to leave a review. We are sorry to hear you are having these issues and can only apologise. Can you please contact the office on 0151 231 1613 option 3 and we will discuss the issue and get this resolved immediately, Thank you. ...

“Terrifying...”

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Sep 03,2018
Minithumbdown
Kash
By: 'Morris'
Sep 03,2018
3 people found
this helpful
My property became totally unrentable after putting it under their management for 1.5 years because of water leakage. They didn't even notice the problem until I asked them why the property has been vacant for almost 1 year. At the end, I was forced to sell my ...
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Comment on agent fees
12.5%, which I can hardly justify by their performance.
Was this helpful? Yes

“Excellent customer service :)...”

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Sep 01,2018
Minithumbup
Stacey
By: 'Andy'
Sep 01,2018
0 people found
this helpful
Big big thank you to Stacey for helping my move run so smoothly.. Brilliant and excellent customer service and highly professional... All the staff at Belvoir were so friendly 5 star service....
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Comment on agent fees
Good
Was this helpful? Yes
By: Dave Graves
Oct 24, 2018
View all comments (1)
I would definitely recommend Belvoir at West Derby. Stacy and Rebecca were very efficient and helpful in sorting out my flat tenancy. Thanks. ...

“Unbeatable Service...”

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Sep 01,2018
Minithumbdown
Daniel
Hasna
By: 'James'
Sep 01,2018
0 people found
this helpful
I had been with this agent for three years and could not fault them once. Any issues I had with the property where addressed quickly and effectively and were always happy to help and made renting pleasant. Very polite and friendly staff Highly recommended 5 stars ...
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Comment on agent fees
good
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By: Daniel Bourke
Sep 03, 2018
View all comments (1)
Many thanks James I'm pleased you were happy with our service and I hope you are happy in your new property ...

“Great Service Throughout...”

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Aug 31,2018
Minithumbup
John
By: 'Joe'
Aug 31,2018
0 people found
this helpful
We recently completed on a purchase and had an excellent experience dealing with John at Belvoir. Estate Agents don't have the best reputation, but John was extremely attentive and guided us through the journey from offer to completion. We work in the mortgage industry so ...
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Comment on agent fees
N/A - we were purchasers so no fees applicable
Was this helpful? Yes

“Efficient service...”

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Aug 31,2018
Minithumbup
Kash
By: 'Oakdale'
Aug 31,2018
6 people found
this helpful
Kash is an efficient member of the Belvoir Team supporting myself as a landlord. He has helped to let my property on 3 separate occasions as well as complete a successful dispute claim....
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Comment on agent fees
Fees as agreed through the contracting process and TOR
Was this helpful? Yes
By: Oakdale
Sep 17, 2018
View all comments (1)
A dispute claim which you stole £1000 from a trusting tenant because Kashif was incapable of picking up a phone and reading emails. Hope you feel great about yourself, thief. ...

“Fantastic, swift and competent...”

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Aug 31,2018
Minithumbup
Tilly
By: 'Anonymous'
Aug 31,2018
0 people found
this helpful
Having been let down on a previous property we needed to move quickly on a replacement. The letting team at Welwyn branch understood our deadline and did all they could to ensure it all happened on time and very smoothly. Couldn't recommend highly enough!...
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Comment on agent fees
Neutral
Was this helpful? Yes

“Amazing...”

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Aug 31,2018
Minithumbup
By: 'Mrs'
Aug 31,2018
0 people found
this helpful
We have always had nothing less than 5 star service from Rosie , Cherry , Helen , Grace and the rest of the team. We have used Belvoir for two of our properties and have nothing but praise. They are polite and knowledgable and their advice can be trusted. ...
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Comment on agent fees
Good
Was this helpful? Yes

“Landlord review...”

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Aug 30,2018
Minithumbup
Joseph
By: 'Dave'
Aug 30,2018
0 people found
this helpful
I find Joe's communication good, there is times I wish he would respond a little quicker however I understand they have loads of other properties to manage and a life outside the business. Their fee's are fair and their quickness finding me a suitable tenant ...
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Comment on agent fees
Fees were good.
Was this helpful? Yes

“Perfect...”

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Aug 30,2018
Minithumbup
By: 'J'
Aug 30,2018
0 people found
this helpful
I recently rented through Belvoir Warrington and was extremely pleased with the level of customer service I received. The staff at this branch are a credit to the manager they went above and beyond to make my experience of renting easy and were very helpful ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Gary Pemberton
Aug 31, 2018
View all comments (1)
Hi James, thank you for the kind words you have said about the team. Regards Gary & The Belvoir Warrington Team. ...

“Keith Lyons - Awesome Support...”

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Aug 27,2018
Minithumbup
Keith
By: 'Jon'
Aug 27,2018
1 people found
this helpful
I had a problem with my boiler. Keith Lyons from Belvoir Lettings went over and above what I have ever experienced from tenant maintenance support in the way of getting things fixed quickly and hassle-free. He was extremely professional and kept me in the loop ...
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“Service at its best...”

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Aug 27,2018
Minithumbup
Alicia
Chris
By: 'Dave'
Aug 27,2018
3 people found
this helpful
From the lovely lady who showed me the property to the seamless handing over of the keys this firm is professional and friendly, making me at ease and comfortable with the whole process. I recommend you make them your first port of call....
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Comment on agent fees
Wonderful value for money.
Was this helpful? Yes
By: Alicia Andrews
Aug 28, 2018
View all comments (1)
Hi Dave, Thank you for taking the time to leave a 5 Star Review. Happy to hear you have settled into your new home. Thanks Alicia Andrews - Belvoir! Doncaster ...

“Belvoir Sheffield...”

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Aug 27,2018
Minithumbup
By: 'EBrunt'
Aug 27,2018
2 people found
this helpful
Belvoir Sheffield were very fast and helpful. They made my moving in very easy. Thank you to Georgina and Francesca especially....
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“Poor Customer service and a dodgy business...”

Share on :
Aug 27,2018
Minithumbdown
Carl
By: 'Anonymous'
Aug 27,2018
4 people found
this helpful
Where do I even begin. On the surface they act like a top business and put on a kind show as though they want to help when clearly they only care about the money. I won't grasp too much on my experience however there was ...
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Was this helpful? Yes
By: Carl Belle
Aug 29, 2018
View all comments (1)
We take all review seriously. However as we have had no interaction with you and don't know who you are, it's impossible to attempt to rectify any issues you may or may not have had. If you would like to make yourself known, we would be more than happy to address your complaint. I would ask you to contact the office ao we can arrange a convenient time meet. If we dot hear from you we won't be able to assit and will assume this is a hoax complaint. ...

“first class...”

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Aug 26,2018
Minithumbup
Stacey
By: 'Damien'
Aug 26,2018
0 people found
this helpful
I was dealing with Stacey Brent and was great to deal with she had emailed me one morning at 9.05 after seeing the property that morning .Stacey goes that extra mile to get things done fast she understands that each day costs the landlord money if ...
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Comment on agent fees
they are good but service means alot to me
Was this helpful? Yes

“Excellent service...”

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Aug 26,2018
Minithumbup
Dean
By: 'RP'
Aug 26,2018
0 people found
this helpful
Belvoir have provided a great service from attending for the initial market appraisal to managing the tenancy. Their communication has been excellent and there have been prompt updates when any issues have arisen. I have been impressed by their professionalism and would not hesitate to ...
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By: Belvoir
Aug 30, 2018
View all comments (1)
Thank you for this great review, it is much appreciated ...

“Rude staff. Time wasters...”

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Aug 22,2018
Minithumbdown
Carl
By: 'WAQAS'
Aug 22,2018
3 people found
this helpful
They advertised a property on 5th August. Called them, Susan answered and informed me that let is agreed. Today they advertised the same property again on 21st August. I called them within 30 minutes and Carl said that they have deposit for that property. O felt ...
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Comment on agent fees
So rude that they just ended the conversation in 10 seconds
Was this helpful? Yes

“Always excellent service....”

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Aug 20,2018
Minithumbup
Claire
By: 'Mrs'
Aug 20,2018
0 people found
this helpful
Claire and Charlotte are just great to work with. They always respond immediately to any queries or needs to do with my property, and are extremely reliable, They offer a first class, personalised, friendly and very professional service, the quality of which has never faltered ...
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“Great Service...”

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Aug 18,2018
Minithumbup
By: 'Imran'
Aug 18,2018
0 people found
this helpful
Daniel gave me good advice and helped me find a tenant for my property smoothly. He is knowledgeable and always gives good advice. It was a pleasure to do business with him. I will certainly be using Belvoir again....
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By: Daniel Bourke
Aug 20, 2018
View all comments (1)
Hello Imran thank you for the review. I'm pleased you were happy with the service you received and we look forward to working with you again in the future. Daniel ...

“Outstanding Customer Service...”

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Aug 17,2018
Minithumbup
Stacey
By: 'Faye'
Aug 17,2018
0 people found
this helpful
Outstanding service received from our agent Stacey Brent!! Stacey has been an absolute pleasure to deal with and has really gone above and beyond to help us with a recent vacant property. Since taking our property over Stacey has took full responsibility and has been ...
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“Brilliant service!!...”

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Aug 15,2018
Minithumbup
Stacey
By: 'Kim'
Aug 15,2018
0 people found
this helpful
Friendly and welcoming. Would highly recommend Belvoir estate agents. Stacy Brent exceeded herself with how helpful and attentive she was....
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“Brilliant service!!...”

Share on :
Aug 15,2018
Minithumbup
Stacey
By: 'Kim'
Aug 15,2018
0 people found
this helpful
Friendly and welcoming. Would highly recommend Belvoir estate agents. Stacy Brent exceeded herself with how helpful and attentive she was....
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“Excellent service...”

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Aug 15,2018
Minithumbup
Chris
By: 'Charles'
Aug 15,2018
2 people found
this helpful
We have just used Belvoir again to find us a tenant. The usual excellent service ; from instruction to move in in less than 4 weeks. Many thanks to Chris, Lorraine and the whole team. Our new tenant said that he couldn't compliment Chris highly enough, We ...
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Comment on agent fees
Not the cheapest but very reasonable for the service provided
Was this helpful? Yes
By: Chris Duffy
Aug 16, 2018
View all comments (1)
Hi Charles & Ginny Thank you for your recommendation. Our business is built on getting excellent long term tenants and keeping void periods to a minimum for Landlords. As local landlords with a number of properties your comments carry a lot of weight; thank you for your 5 star review. Chris Duffy Partner Belvoir Doncaster ...

“Excellent service...”

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Aug 12,2018
Minithumbup
Hannah
By: 'J'
Aug 12,2018
0 people found
this helpful
I was really pleased with the effort and professionalism from both. Always responded to anything I need led really quickly....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:29 AM 09/09/2020 by Rhona

Awards won by Belvoir

Regional Awards won by Belvoir

Individual Branch Awards

Welwyn, AL6

Swansea, SA1

Sutton Coldfield, B73

Stone, ST15

Stafford, ST16

St Helens, WA10

Sleaford, NG34

Shrewsbury, SY1

Peterborough, PE4

Hitchin, SG5

Harrogate, HG1

Grantham, NG31

Wigan, WN1

Cheltenham, GL53

Liverpool, L1

Nottingham, NG10

Stoke on Trent, ST1

Stoke on Trent, ST4

Nottingham, NG6

Dunstable, LU5

Loughborough, LE11

Rugby, CV21

Cambridge, CB5

Lincoln, LN5

Sheffield, S1



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