Belvoir
4.5/5, 5103 reviews
86% recommended
96% sales valuation accuracy
98% sales fee satisfaction
93% lettings valuation accuracy
92% lettings fee satisfaction
We are one of the UK's largest lettings franchises with over 15 years of experience and over 150 offices nationwide, each owned and managed by a local lettings specialistEach Belvoir office will provide you with a professional lettings and property management service that embraces our core principles of quality service and customer ... show more We are one of the UK's largest lettings franchises with over 15 years of experience and over 150 offices nationwide, each owned and managed by a local lettings specialist

Each Belvoir office will provide you with a professional lettings and property management service that embraces our core principles of quality service and customer care.

With an extensive selection of properties to rent including houses, apartments, city flats and studio accommodation, your local Belvoir team can provide a choice of properties to fulfil tenants' needs.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £22,000 £2,550,000
Lettings 93% 92% £268 £9,999
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1613 127 1990 466 374 19 210 11 191 106
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Very efficient process & easy team to talk to....”

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Dec 17,2018
Minithumbup
Hannah
By: 'Rachel'
Dec 17,2018
0 people found
this helpful
Very efficient. Whole process was easy & I felt that if any problems came up the team in Grantham would be very helpful. Hannah especially has been brilliant. Easy to deal with & talk to....
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Comment on agent fees
Well fees are always disappointing to pay but I think they were average for the town.
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“Very Professional Service...”

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Dec 15,2018
Minithumbup
Carl
By: 'Krishnan'
Dec 15,2018
0 people found
this helpful
I had a good experience with Belvoir. They were very professional and straight forward. The property when handed over was in a very good condition. Carl & Lisette were always responsive to any issues I had during my tenancy. Specifically, when we had issues with the ...
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Comment on agent fees
Good
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“EPC Certificate renewal...”

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Dec 13,2018
Minithumbup
By: 'Tony'
Dec 13,2018
0 people found
this helpful
I was proactively contacted by Hollie at Belvoir to advise that the EPC certificate had expired and a new certificate would be needed if I changed tenants. I asked for a renewal and this was done quickly and with good communication throughout....
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“High Quality Service...”

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Dec 13,2018
Minithumbup
By: 'DC'
Dec 13,2018
0 people found
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Hollie is a new member of the team but is already providing the same level of high quality service I have experienced over the years from other members of the branch. Looking forward to working with her in the future...
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Comment on agent fees
Good
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“Fabulous customer service!!...”

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Dec 13,2018
Minithumbup
By: 'Sarah'
Dec 13,2018
0 people found
this helpful
Laura and Tom were so helpful when explaining the rental process and when listing all documents I needed to provide. Laura put me at ease with her caring and professional attitude. Would definitely use Belvoir again!!...
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Comment on agent fees
Very reasonable
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“Wonderfully helpful and efficient!...”

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Dec 12,2018
Minithumbup
By: 'Pete'
Dec 12,2018
2 people found
this helpful
I live in Singapore, so dealing with my flat in Edinburgh can be tricky. I've used Belvoir (previously Rydens) for about 20 years. Abby Campbell took over my account recently and is great: she responds fast and in full to my emails, she's across the issues, ...
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Comment on agent fees
Belvoir takes 15%. I haven't shopped around. It seems about right for the service they provide. Any more and I might shop around, but I'm OK with this amount.
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“Great Experience! VIP Service...”

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Dec 12,2018
Minithumbup
By: 'Andrei'
Dec 12,2018
0 people found
this helpful
I have moved house about 5 times in the last 7 years for various reasons and I had to deal with multiple agencies. The professionalism and care for they client will definitely make a permanent customer of Belvoir. Thank you Tom and Laura, you are an example ...
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Comment on agent fees
Fair
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“Feedback...”

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Dec 12,2018
Minithumbup
By: 'EQ'
Dec 12,2018
2 people found
this helpful
Lorraine was very proactive in liaising with the landlord and contractors in ensuring that urgent maintenance works which were brought to her attention were promptly addressed....
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“Fabulous...”

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Dec 12,2018
Minithumbup
Rob
By: 'Erika'
Dec 12,2018
0 people found
this helpful
Belvoir have been looking after our property since 2013 as letting managers and we couldn't be happier with the service we received from Wendy. Always completed our requests and kept us informed in a timely manner about all issues regarding our property. We recently made the ...
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Comment on agent fees
Reasonable
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By: Rob Anderson
Dec 13, 2018
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Hi Erika, Thank you for your kind words. It was a pleasure in dealing with you. Kindest regards Rob ...

“Super efficient...”

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Dec 12,2018
Minithumbup
By: 'Natasha'
Dec 12,2018
2 people found
this helpful
Abby has been a great help to me in sorting out an issue with an appliance in my apartment. She is very quick at responding to emails and she ensures everything is sorted to the best of her ability....
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“Moving made easy...”

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Dec 11,2018
Minithumbup
Chris
By: 'Faye'
Dec 11,2018
2 people found
this helpful
From our viewing to getting our keys today it has been plain sailing thanks to all the staff at belvior. The honesty has been fantastic and I'm so happy to be dealing with such professional staff who actually care. Couldn't recommend highly enough. A huge ...
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Comment on agent fees
Good
Was this helpful? Yes
By: LORRAINE ANDREWS
Dec 11, 2018
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Thank you Faye for your fantastic review! Its great to hear we have done a good job for you both. We hope you and Denis settle into your new home and are very happy there. (Hope you manage to get your Christmas tree up too!) Thanks again, Lorraine and the team. ...

“Excellent Service...”

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Dec 11,2018
Minithumbup
By: 'Simon'
Dec 11,2018
2 people found
this helpful
Excellent Service received from Ross and the team at Belvoir having previously been with one of the largest agents in town getting a poor service I am pleased to have made the switch they have a fantastic & efficient team happy to recommend...
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Comment on agent fees
good
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“Fast professional service...”

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Dec 11,2018
Minithumbup
By: 'Miss'
Dec 11,2018
3 people found
this helpful
I needed a property quickly in the centre of town, they found me my perfect flat once viewed the property they had the tenant checks completed within 3days I was moved in perfect service from start to finish thanks again...
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Comment on agent fees
Good
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“Personal Service...”

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Dec 11,2018
Minithumbup
By: 'Sarah'
Dec 11,2018
0 people found
this helpful
Myself and my husband have used this company to rent our our property, we recently had our first tenancy changeover and everything rad smoothly. The team are highly experienced and always answer our questions. Michael came out too us and each time we speak with ...
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“Very good service for me as a landlord...”

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Dec 10,2018
Minithumbup
By: 'Dr'
Dec 10,2018
0 people found
this helpful
Switched to these guys a while back, always had a hassle free service no problems finding good tenants swiftly for multiple properties, all admin for vetting and deposits well documented. A wise choice for a landlord in the area....
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Comment on agent fees
market rate at a glance some items cheaper now than in the past
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“Excellent...”

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Dec 10,2018
Minithumbup
Janet
By: 'Frank'
Dec 10,2018
0 people found
this helpful
Janet was excellent throughout the process of selling my house, nothing was too much trouble and I was kept full up to date. Would highly recommend using Belvoir for selling your property !...
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“Don't rent from this agent...”

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Dec 10,2018
Minithumbdown
By: 'Movedout'
Dec 10,2018
2 people found
this helpful
No regard for customer concerns, unwilling to enter into negotiations, won't contact you about returning your deposit for months after you leave and you will not be able to dispute through TDS as they will add on a punitive charge of £120, far more than the ...
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“Great Service...”

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Dec 10,2018
Minithumbup
Alex
By: 'Jake'
Dec 10,2018
0 people found
this helpful
These guys have been brilliant, Alex was brilliant at the viewing really helpfull and friendly and I have been in a couple of months now and we're happy in our new home....
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“Sally@Belvoir...”

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Dec 08,2018
Minithumbup
Sally
By: 'Suzanne'
Dec 08,2018
0 people found
this helpful
Belvoir the way to go... Sally has looked after us with commitment we have no issues with repair requests they are met quickly...
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Comment on agent fees
Disappointed that we have to pay renewal fees annually
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“Rental property...”

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Dec 07,2018
Minithumbup
Dean
By: 'John'
Dec 07,2018
0 people found
this helpful
Dean and Karlaya were very helpful and attentive and supported the process of finding tenants - They were Nice to work with...
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Comment on agent fees
in line with market
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By: Dean Mcvay
Dec 08, 2018
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Thank you for this great review John, its much appreciated. ...

“Excellent service provided over the years...”

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Dec 06,2018
Minithumbup
By: 'Becs'
Dec 06,2018
0 people found
this helpful
I have been a client of Gary and his team for a number of years. Belvoir is by far one of the best letting agents we have used, the team are not only very helpful and responsive to us as landlords, but they also care ...
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Comment on agent fees
Great value
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“Professional Service...”

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Dec 04,2018
Minithumbup
By: 'A'
Dec 04,2018
0 people found
this helpful
We have two letting properties which Belvoir have managed - new from conversion - for us and been highly satisfied with the service they provide. Always thoroughly professional and 100% reliable....
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Comment on agent fees
Fees have always been reasonable
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“Excellent Service...”

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Dec 04,2018
Minithumbup
By: 'John'
Dec 04,2018
2 people found
this helpful
Big Thank you to the guys at Belvoir I was very happy with the service provided.I was very nervous about letting my new flat out for the first time I wasn't sure how to go about it until a friend recommended Belvoir to me ...
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Comment on agent fees
Good
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“Succesful sale...”

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Dec 03,2018
Minithumbup
Shania
By: 'John'
Dec 03,2018
0 people found
this helpful
We were very happy with the service from Belvoir when selling our property. Plenty of viewings and I was kept up to date with developments, Shania Tenn the Sales Progressor was particularly helpful and did a very good job keeping things on track and making ...
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Comment on agent fees
Very competitive.
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“Efficient...”

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Dec 03,2018
Minithumbup
By: 'Judy'
Dec 03,2018
0 people found
this helpful
Always very efficient & responsive to my queries & requests. Excellent customer services. Always willing to help me in all aspects. Very reliable....
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Comment on agent fees
Good
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“Appalling service...”

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Dec 03,2018
Minithumbdown
By: 'Justthe4ofus'
Dec 03,2018
1 people found
this helpful
Absolutely appalling service from start to finish selling our property with them. Not once did they contact us proactively, we did all the chasing. Found us a 'quick, cash buyer' which turned out to be a slow buyer who required a mortgage, so essentially lied ...
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Comment on agent fees
If the job had been done as expected the fees were fine but given we did all the chasing, they did not earn the money we paid
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“Moving house in Bottesford with the help of Belvoir Lettings...”

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Dec 03,2018
Minithumbup
Rob
By: 'Mr'
Dec 03,2018
0 people found
this helpful
We would like to say a massive thankyou to Rob Anderson and the rest of the team at Grantham. All the way through the selling and buying process Rob has gone above and beyond to help get us through. The fantastic communication and the fact ...
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Comment on agent fees
Belvoir Lettings in Grantham are worth every penny and more. The fact that they are always there and keen to help is well worth it. They get the job done and are extremely efficient and professional.
Was this helpful? Yes
By: Rob Anderson
Dec 03, 2018
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Dear Mr & Mrs O'Hare, Thank you for your kind words. I'm glad Myself and the team could be of assistance to you both. Everyone at Belvoir! Grantham wishes you the very best in your new home. Kindest regards Rob ...

“Ever helpful...”

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Nov 29,2018
Minithumbup
By: 'David'
Nov 29,2018
0 people found
this helpful
Wendy and Leanne always make a great effort in maintaining a good relationship between landlord and tenant, sometimes a difficult challenge, They have an excellent team of contractors available- they know the right people for the job, even the more random... a bird in the ...
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Comment on agent fees
As a landlord my instinct is that fees are about right, it may seem monthly fees are easy but you realise their worth when you have a tricky tenant issue.
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“New team...”

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Nov 29,2018
Minithumbdown
By: 'Landlord'
Nov 29,2018
1 people found
this helpful
There is a new team at belvoir in the last year and the service provided to myself as landlord and to my tenant has been less than adequate for the large % they take a month. No feedback... not helpful the service has become less than ...
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Comment on agent fees
The fees are in line with other agents but the service is very poor
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“Excellent Service...”

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Nov 27,2018
Minithumbup
By: 'Joyce'
Nov 27,2018
0 people found
this helpful
My tenant has just moved in and the service has been nothing short of excellent. From the moment Michael came out too me he was friendly, professionally and informative. Tenants were quickly found and the communication has been great....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:29 AM 09/09/2020 by Rhona

Awards won by Belvoir

Regional Awards won by Belvoir

Individual Branch Awards

Welwyn, AL6

Swansea, SA1

Sutton Coldfield, B73

Stone, ST15

Stafford, ST16

St Helens, WA10

Sleaford, NG34

Shrewsbury, SY1

Peterborough, PE4

Hitchin, SG5

Harrogate, HG1

Grantham, NG31

Wigan, WN1

Cheltenham, GL53

Liverpool, L1

Nottingham, NG10

Stoke on Trent, ST1

Stoke on Trent, ST4

Nottingham, NG6

Dunstable, LU5

Loughborough, LE11

Rugby, CV21

Cambridge, CB5

Lincoln, LN5

Sheffield, S1



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