Belvoir
4.5/5, 5099 reviews
86% recommended
96% sales valuation accuracy
98% sales fee satisfaction
93% lettings valuation accuracy
92% lettings fee satisfaction
We are one of the UK's largest lettings franchises with over 15 years of experience and over 150 offices nationwide, each owned and managed by a local lettings specialistEach Belvoir office will provide you with a professional lettings and property management service that embraces our core principles of quality service and customer ... show more We are one of the UK's largest lettings franchises with over 15 years of experience and over 150 offices nationwide, each owned and managed by a local lettings specialist

Each Belvoir office will provide you with a professional lettings and property management service that embraces our core principles of quality service and customer care.

With an extensive selection of properties to rent including houses, apartments, city flats and studio accommodation, your local Belvoir team can provide a choice of properties to fulfil tenants' needs.
www.moneypenny.com

Latest Reviews

 View all Reviews 5099
Featured Review
a
reviewed by 'Jd'
“Fantastic customer care and service from the application process to renting our property. Every detail was considered and talked about ......”
26th Nov 2024
reviewed by 'Ankit'
“It was a very smooth experience of letting through Meghan, she is very professional and was able to handle complications ......”
26th Nov 2024
reviewed by 'Gerard Ellis'
“I am in the process of renting my house out through Belvoir. The service Stephanie as provided has been great. ......”
25th Nov 2024
reviewed by 'Abbey'
“I have known Emma for a number of years and she always shows the upmost professionalism.She is patient, courteous, ......”
25th Nov 2024
reviewed by 'SEH'
“When I spoke to Emma she answered all my questions and was extending knowledgeable. I would highly recommend her....”
25th Nov 2024
reviewed by 'Lindsey'
“I've been supported by Chelsea at Belvoir for over three years. Her manner is excellent, she's effective and efficient. She ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £22,000 £2,550,000
Lettings 93% 92% £268 £9,999
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1612 127 1987 466 372 19 209 11 190 106
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 15:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties for Sale   46 to Rent   32
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Belvoir Branches (view all 199)
Aberdeen, AB25
Aldershot, GU11
Alfreton and Ilkeston, DE55
Andover, SP10
Ashton-under-lyne, OL6
Bangor, BT20
Basildon, SS14
Basingstoke, RG21
Featured Review
a

“Great service...”

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Jun 26,2021
Minithumbup
Staff profile picture
Chris
Staff profile picture
Alicia
By: 'Jd'
Jun 26,2021
0 people found
this helpful
Fantastic customer care and service from the application process to renting our property. Every detail was considered and talked about with regards to our house. Nothing was too much trouble and we have had a hassle free process from start to finish. Thankyou for all ...
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By: Chris Duffy
Jun 26, 2021
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Hi Jo, thank you for leaving us such a great review and for your recommendation. Kind regards, all of the Belvoir Doncaster team. ...

“We moved into a home thinking to stay and sttle ......”

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May 13,2009
Minithumbdown
By: 'Starri'
May 13,2009
0 people found
this helpful
We moved into a home thinking to stay and sttle our selves for a long time. with in two weeks we were informed the landlady wanted to sell and was pressing the property onto to us. The day we moved in the heating didn't work ...
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“I am currently a tenant with Belvoir Manchester Central. Their ......”

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May 12,2009
Minithumbdown
By: 'Nathalie'
May 12,2009
0 people found
this helpful
I am currently a tenant with Belvoir Manchester Central. Their maintenance department are useless and rude. I report problems with my flat by phone, fax, email, etc but they just ignore me. I have not been able to turn my shower off since Saturday evening (...
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By: Golddustlui
Jul 31, 2009
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We are having manjor problems with the Man centralOffice.. we've been totally deceived and lied to (see Rackmanism and KTL's posts above about our experiences) and now we've handed over our deposit and first month's rent (a total over ...

“Our property, which was marketed as a premium property, required ......”

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May 04,2009
Minithumbdown
By: 'explorer'
May 04,2009
0 people found
this helpful
Our property, which was marketed as a premium property, required a great deal of maintenance and had recurring damp problems. In short, Belvoir's treatment of us was discusting and I would never rent another of their proerties or recommend them to anyone. My advice would ...
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By: nowbelvoirfree
May 08, 2009
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Which Belvoir office is this? ...

“I was a tenant with Belvoir Peterborough until last month ......”

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May 02,2009
Minithumbdown
By: 'Fabien'
May 02,2009
0 people found
this helpful
I was a tenant with Belvoir Peterborough until last month as I moved to a new property with WHB. During my period with Belvoir Peterborough, I had regular inspections and the reports have always been clear of any remarks as the property was always very ...
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By: jimbobfredmeladdodave
May 26, 2009
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As an ex employee of Belvoir I would suggest that you send you recipt for cleaning to that office and let them take it up with the cleaning company, this is the only way to get around their charges ;) ...

“We are currently in a dispute with one of the ......”

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Apr 30,2009
Minithumbup
By: 'ijr81'
Apr 30,2009
0 people found
this helpful
We are currently in a dispute with one of the Belvoir offices over the return of our ...
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“My husband and I scheduled a viewing with Belvoir Nottingham ......”

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Apr 29,2009
Minithumbdown
By: 'Steph'
Apr 29,2009
0 people found
this helpful
My husband and I scheduled a viewing with Belvoir Nottingham last year. The property was located in a very expensive location. So we expected an emaculate home. No... spider webs, wood floors were damaged, walls damaged... it was definitely not cleaned for viewing. We asked ...
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By: Belvoir_Nottingham
Mar 22, 2011
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We are aware of the issues raised on this property, but at no point did you insist that the property be cleaned to your satisfaction prior to moving in. Our normal application process includes any other conditions of let (beyond what is seen) that are written into the contracts on application so that the tenant and landlords are fully aware of the obligations on moving in. You were presented with an Inventory and Schedule of Condition on moving into the property, but made no comments as to th ...

“For a stress free move never use belvoir sheffield, they ......”

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Apr 16,2009
Minithumbdown
By: 'Goodbye'
Apr 16,2009
0 people found
this helpful
For a stress free move never use belvoir sheffield, they are the most obnoxious rude people I have ever dealt with in my life!!!! It take months to sort out any problems, which they then make you feel guilty about complaining. The manager will shout ...
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“Dreadful company. Would never use again & will tell everyone (including ......”

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Mar 31,2009
Minithumbdown
By: 'nowbelvoirfree'
Mar 31,2009
1 people found
this helpful
Dreadful company. Would never use again & will tell everyone (including ombudsman) about awful service and bad, lying staff and rude owners ( Cockermouth / Whitehaven ), Cumbria. Catalogue of errors - travelled 3 hours to see 4 properties - only shown 2 because 'keys weren't in office' - appointment was arranged 5 ...
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By: soph
May 28, 2010
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Just wondering what house were you in, cos im in the same boat as you were and there just taking the mick now, I'm at Egremont and they're still useless as they were with you. ...

“Had a terrible experience with this agency in Camberley. Previously (......”

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Mar 24,2009
Minithumbdown
By: 'sincslave'
Mar 24,2009
0 people found
this helpful
Had a terrible experience with this agency in Camberley. Previously (and since then) have found my lodgers through an online site and had no problems with any of them. However, I paid a huge amount of money for a tenant find with Belvoir. She turned ...
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By: Mr Mearns
Apr 30, 2009
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Had a great experience with Camberley branch. The owner could not do enough and was both polite and proffesional. Would recommend for friendly staff and a very quick let which mean't my property had no void period of being empty. If you need a quick let these are the people to make it happen. ...

“I have been a tenant for a few years now. ......”

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Mar 18,2009
Minithumbdown
By: 'RubyTuesday'
Mar 18,2009
0 people found
this helpful
I have been a tenant for a few years now. Everything is fine until you need them to do something. I could list many things from the last couple of years including raw sewage (which didn't seem to concern them), broken railings (on a first ...
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“Belvoir Nottingham are appauling.I negotiated a 2 year fixed term ......”

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Mar 09,2009
Minithumbdown
By: 'Jason'
Mar 09,2009
0 people found
this helpful
Belvoir Nottingham are appauling. I negotiated a 2 year fixed term contract with them in Feb 2007. I spent most of the 2 years chasing for repairs. They never performed any of the annual visits, although they did send the guy to do the gas certification. However after ...
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By: Belvoir_Nottingham
Mar 22, 2011
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We can confirm that a rent increase notice was served incorrectly and once we had realised our mistake we apologised and it was withdrawn as stated. We re-issued a formal notice in the correct manner in order to give you time to respond. At all times we informed you of how to act if you disagreed with the increase. Whilst you said you were going to Tribunal you did not and we spent time attempting to trace an application that did not exist because you wrote to us saying you had done so. With ...

“As long as Belvoir are receiving their 12.1/2% + VAT from the ......”

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Mar 06,2009
Minithumbdown
By: 'Conned'
Mar 06,2009
0 people found
this helpful
As long as Belvoir are receiving their 12.1/2% + VAT from the rent they are happy. They have no consideration for either Landlord or Tenant and certainly don't do the things they state on their website. Would never be involved with them again....
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By: Steve
Aug 20, 2009
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What branch was this? ...

“Do not use belvoir edinburgh south letting agents.I have ......”

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Feb 18,2009
Minithumbdown
By: '44'
Feb 18,2009
0 people found
this helpful
Do not use belvoir edinburgh south letting agents. I have rented from properties across the country and from various estate agents and i have never been treated so badly. They promised to conduct repairs on the property before i moved in which i chased and ...
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By: bob the builder
Jan 25, 2011
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stroalup, what do you find so hard to believe? You weren't renting you were leasing. Without you Belvoir would not exist, of course you will be treated like a lord. Get a grip man. A bit of common sense? You need only read through the feedback on here to understand how idiotic your comment really is! ...

“I used Belvoir Sheffield for my first time renting late ......”

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Feb 08,2009
Minithumbup
By: 'Jenny1'
Feb 08,2009
1 people found
this helpful
I used Belvoir Sheffield for my first time renting late last year and found them really helpful :)...
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“Belvoir Peterborough have been absolutely terrible. We were in a 3 ......”

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Jan 17,2009
Minithumbdown
By: 'millyhughes'
Jan 17,2009
0 people found
this helpful
Belvoir Peterborough have been absolutely terrible. We were in a 3 storey house, and were not provided with a key for the middle floor french doors (which were unlocked). When we asked them to rectify this, they took 3 months to do it! While the door was ...
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By: Smurfy
Aug 19, 2009
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I totally agree with you. Like I've said in my review - they treat you like criminals! ...

“I was a tenant with Belvoir Hereford for 15 months. I ......”

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Dec 08,2008
Minithumbup
By: 'Annie'
Dec 08,2008
1 people found
this helpful
I was a tenant with Belvoir Hereford for 15 months. I was very pleased with the way I was treated. I also had good corespondence with them. Prior to moving out I was informed was was expected from me in terms of cleaning the property and ...
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By: johnno
Dec 12, 2008
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Your one of the lucky ones. I rented a house of Belvoir Grantham, and to be honest they were awful. After I left they took nearly ...

“As a property owner living next door to Belvoir let ......”

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Dec 06,2008
Minithumbdown
By: 'si'
Dec 06,2008
0 people found
this helpful
As a property owner living next door to Belvoir let home I called the local office to relay concerns about acculmilating rubbish and after getting no where fast was told to f#*k off... Unbeilevable I have now contacted the customer services. I'll keep you ...
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“Never ever use Sheffield Belvoir Letting Agency!!They never do ......”

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Nov 26,2008
Minithumbdown
By: 'Belladonna'
Nov 26,2008
0 people found
this helpful
Never ever use Sheffield Belvoir Letting Agency!! They never do what they are supposed to do, such as fixing things they had said they would. They are very nice at the beginning and than they become rude after signing the contract. I have never felt ...
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By: Petra
Jan 16, 2011
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Exactly the same experience here. Rude, ignorant, threatening. I will never rent with them ever again! And I will sue them if necessary. They can't do all of this to people - to their customers in the first place. It's disgusting. ...

“Asolutely useless best describes this company. Everyone who has given ......”

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Nov 22,2008
Minithumbdown
By: 'ravnsport'
Nov 22,2008
0 people found
this helpful
Asolutely useless best describes this company. Everyone who has given a negative review so far is justified. Unfortunately for me I've experienced everything these people have listed and then some. The latest is that they have even managed to screw up the contract but at ...
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“Don't trust them to manage your property. Belvoir are a ......”

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Nov 20,2008
Minithumbdown
By: 'annie'
Nov 20,2008
0 people found
this helpful
Don't trust them to manage your property. Belvoir are a franchise and if you read other reviews from around the country they have a very poor rating. Be warned....
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By: lisa
Sep 28, 2010
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omg liam youve opened my eyes to the truth! please, people complain because of the problems we've had. what on earth are you doing defending a rival company anyway. so why dont you just go somewhere that praises agenciws, oooh look an oxymoron ...

“It's a useless letting agent. They were all nice and ......”

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Oct 22,2008
Minithumbdown
By: 'G'
Oct 22,2008
0 people found
this helpful
It's a useless letting agent. They were all nice and helpful before you sign the contract. Once that's done, you will find yourself having endless encounters with them to try to get things done, such as fixing the lock or the boiler or the bathtub. ...
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“Do not use Belvoir Edinburgh they are useless. It took ......”

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Sep 21,2008
Minithumbdown
By: '88'
Sep 21,2008
0 people found
this helpful
Do not use Belvoir Edinburgh they are useless. It took ages to get anything fixed, communication with them was terrible they don't phone back when they say they are going to. I had one of their employees arguing with me, telling me I was in ...
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“DO NOT USE BELVIOR LETTINGS UNDER ANY CIRCUMSTANCES.As a ......”

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Sep 03,2008
Minithumbdown
By: 'secretsquig'
Sep 03,2008
0 people found
this helpful
DO NOT USE BELVIOR LETTINGS UNDER ANY CIRCUMSTANCES. As a Landlord, Belvior Lettings in Biggleswade shafted me. Bad tennants in the house (supposedly approved by Belvior) left owing ...
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By: disgruntled
Apr 01, 2011
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"Belvoir are pushing for the industry to be regulated properly and require staff to undergo training to keep the up to date" ........ Thats the biggest load of tosh I have ever read!!! And I worked for Belvoir! Believe me, they treat their staff as badly as their tenants and landlords!!!! ...

“I have used belvoir over three years and found them ......”

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Aug 08,2008
Minithumbup
By: 'Mack'
Aug 08,2008
2 people found
this helpful
I have used belvoir over three years and found them to be effective and helpfull when dealing with issues. ...
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“On viewing the property promises were made for professional cleaning. ......”

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Jul 15,2008
Minithumbdown
By: 'KH'
Jul 15,2008
1 people found
this helpful
On viewing the property promises were made for professional cleaning. This was not done by the time I moved in and after continual complaints the issue was not resolved by the company. They were rude, refused to fix faults, lied and then tried to deny ...
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By: bob the builder
Jan 25, 2011
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Paul, that in itself, threatening a customer online in public tells most people exactly how this company conducts business. Utter joke. ...

“From my point of view as a landlord, Belvoir have ......”

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Jul 04,2008
Minithumbdown
By: 'joe99'
Jul 04,2008
1 people found
this helpful
From my point of view as a landlord, Belvoir have been rude, unhelpful, unreliable and incompetent. Definately not worth using again....
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By: Stonebenj
Sep 08, 2009
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Joe - my experience with Belvoir Hull entirely. Deeply incompetent, unprofessional and useless. ...

“This company fixes nothing in properties that you rent. They ......”

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Mar 25,2008
Minithumbdown
By: 'Jay'
Mar 25,2008
1 people found
this helpful
This company fixes nothing in properties that you rent. They were quite happy to get rent in excess of ...
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“Will happily rent you somewhere but you'll have a battle ......”

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Mar 19,2008
Minithumbdown
By: 'unhappyhomes'
Mar 19,2008
1 people found
this helpful
Will happily rent you somewhere but you'll have a battle if anything goes wrong. They fix nothing and accept liability for nothing....
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By: julia
Sep 28, 2010
View all comments (4)
Nick, you never sent us anything in 4 years by letter, even though we wrote in several times. I actually recall you, the manager, yelling at my husband over the phone about the nerve we have trying to make things difficult for you by writing in. Oh and I was actually home when 1 of your agents tried opening my door without notice. Citizens Advice office are activelly collecting complaints about your office and illegal entry into properties without tenant consent. Good luck. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:29 AM 09/09/2020 by Rhona

Awards won by Belvoir

Regional Awards won by Belvoir

Individual Branch Awards

Welwyn, AL6

Swansea, SA1

Sutton Coldfield, B73

Stone, ST15

Stafford, ST16

St Helens, WA10

Sleaford, NG34

Shrewsbury, SY1

Peterborough, PE4

Hitchin, SG5

Harrogate, HG1

Grantham, NG31

Wigan, WN1

Cheltenham, GL53

Liverpool, L1

Nottingham, NG10

Stoke on Trent, ST1

Stoke on Trent, ST4

Nottingham, NG6

Dunstable, LU5

Loughborough, LE11

Rugby, CV21

Cambridge, CB5

Lincoln, LN5

Sheffield, S1



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