Belvoir
4.5/5, 5099 reviews
86% recommended
96% sales valuation accuracy
98% sales fee satisfaction
93% lettings valuation accuracy
92% lettings fee satisfaction
We are one of the UK's largest lettings franchises with over 15 years of experience and over 150 offices nationwide, each owned and managed by a local lettings specialistEach Belvoir office will provide you with a professional lettings and property management service that embraces our core principles of quality service and customer ... show more We are one of the UK's largest lettings franchises with over 15 years of experience and over 150 offices nationwide, each owned and managed by a local lettings specialist

Each Belvoir office will provide you with a professional lettings and property management service that embraces our core principles of quality service and customer care.

With an extensive selection of properties to rent including houses, apartments, city flats and studio accommodation, your local Belvoir team can provide a choice of properties to fulfil tenants' needs.
www.moneypenny.com

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £22,000 £2,550,000
Lettings 93% 92% £268 £9,999
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1612 127 1988 466 372 19 209 11 190 106
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“I recently marketed my property to rent, Belvoir responded very ......”

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Jan 24,2010
Minithumbup
By: 'Fred1234'
Jan 24,2010
1 people found
this helpful
I recently marketed my property to rent, Belvoir responded very quickly and professionally. They rented my house out within 10 days and I was paid promptly. I would have no hesitation in using them again....
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“I'm very dissapointed by the Belfast South office, I called ......”

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Jan 21,2010
Minithumbdown
By: 'davinator'
Jan 21,2010
0 people found
this helpful
I'm very dissapointed by the Belfast South office, I called two days ago for an appointment at 18:30 to view a rental property at 1 Sunnyside, but unfortunately at the phone I understood Sunnyside Street and didn't know about Sunnyside Drive and waited 20minutes for nothing. I ...
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By: Belvoir Victim
Jan 25, 2010
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Please visit victimsofbelvoirlettings.blogspot.com ...

“Belvoir (Liverpool) - terrible, late paying rent by 3 months. Dont ......”

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Jan 20,2010
Minithumbdown
By: 'boss'
Jan 20,2010
0 people found
this helpful
Belvoir (Liverpool) - terrible, late paying rent by 3 months. Dont use. Not a clue whats going on. Didn't know what an epc was!!!!...
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“I am so relieved to see that I am not ......”

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Jan 08,2010
Minithumbdown
By: 'ems'
Jan 08,2010
0 people found
this helpful
I am so relieved to see that I am not the only one who has had a bad experience using Belvoir Lettings. The Falkirk branch has consistently let me down in terms of service from the get-go. Upon deciding to move out of the property, ...
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By: kt
Mar 16, 2010
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Hi im in the same terrible situation. I had an agent over today bullying me in my own home. It was just me and my baby. I have damp on every outside wall so basicly everywhere!!!! I've had so much problems and I'm moving shortly. This is my second house with them - never again!! Stay away. ...

“Horrible, I have been dealin with the Belvoir Cambridge. There ......”

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Jan 01,2010
Minithumbdown
By: 'Gosia'
Jan 01,2010
0 people found
this helpful
Horrible, I have been dealin with the Belvoir Cambridge. There have been locks and kitchen hood broken in the house and reported to the agency half a year ago with nothing being done. You email them, they say they havent received your email, you call ...
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By: Leighton
Feb 19, 2010
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I am currently having problems with Belvoir Cambridge as well. Absolutly no idea what is going on. Would love to hear more about your complaint as I am looking to take the issue further. Name is Leighton ...

“[[EDIT ORIGINAL START]]Belvoir (Sheffield) are complete liars and cheats!......”

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Dec 15,2009
Minithumbdown
By: 'helen'
Dec 15,2009
0 people found
this helpful
[[EDIT ORIGINAL START]] Belvoir (Sheffield) are complete liars and cheats! I was continuously lied too until I paid the...
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“We've used the Northampton franchise for a few years now ......”

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Nov 30,2009
Minithumbup
By: 'Janet'
Nov 30,2009
2 people found
this helpful
We've used the Northampton franchise for a few years now and are actually very pleased with the service we've had - I'm surprised at a lot of the criticism here. We think they have looked after our interests as landlords very well, but I guess ...
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“Belvoir Cheadle (Stokckport) offer an excellent service, easy access, and ......”

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Nov 15,2009
Minithumbup
By: 'Sue'
Nov 15,2009
1 people found
this helpful
Belvoir Cheadle (Stokckport) offer an excellent service, easy access, and quick to fix problems....
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“Belvoir Leicester are just as bad as apparently some of ......”

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Nov 10,2009
Minithumbdown
By: 'Adrienne'
Nov 10,2009
0 people found
this helpful
Belvoir Leicester are just as bad as apparently some of the others are. We were shown a property in pretty bad condition, but since we're a group of students and had few choices for conveniently located 5-bedroom houses, we decided to make the most of ...
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“Belvoir Hereford. Great service in the purchasing stage. However, on ......”

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Nov 10,2009
Minithumbdown
By: 'Jen'
Nov 10,2009
0 people found
this helpful
Belvoir Hereford. Great service in the purchasing stage. However, on the day we picked up the keys, we had to get extra cut as they only had one and a half sets (wonder what happened to the others). Flat had been empty for 8 months and ...
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“Very bad service quality. Personnel are very rude. Communication is ......”

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Oct 16,2009
Minithumbdown
By: 'Tomas'
Oct 16,2009
0 people found
this helpful
Very bad service quality. Personnel are very rude. Communication is very bad. I rented a flat and they refused me to show me it before I pay. I found no bulbs in the shower. Moreover, in my bedroom I can not open my window. They ...
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“I have just used Belvoir for the second time (in ......”

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Oct 16,2009
Minithumbup
By: 'stroalup'
Oct 16,2009
1 people found
this helpful
I have just used Belvoir for the second time (in Wrexham) and once again found them to be most helpful. I would recommend them to anybody, their fees are good value and their service excellent....
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“Belvoir Oldham. An absolute disgrace. The way you get spoken ......”

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Oct 13,2009
Minithumbdown
By: 'SSN'
Oct 13,2009
0 people found
this helpful
Belvoir Oldham. An absolute disgrace. The way you get spoken to is totally unacceptable....
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“Belvoir (Prescot) are awful letting agents. They want ...”

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Oct 06,2009
Minithumbdown
By: 'linzibop'
Oct 06,2009
0 people found
this helpful
Belvoir (Prescot) are awful letting agents. They want ...
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“The Reading franchise mutated into wilson-stewart in 2007 and the proprietor ......”

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Sep 30,2009
Minithumbdown
By: 'James'
Sep 30,2009
0 people found
this helpful
The Reading franchise mutated into wilson-stewart in 2007 and the proprietor Neil Wilson, has done a runner with deposits and rent from my property and a number of others - leaving tenants and landlords in the lurch. If anyone else is interested in getting hold of ...
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“Belvoir Sheffield provided me with a fantastic service from the ......”

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Sep 29,2009
Minithumbup
By: 'Mario'
Sep 29,2009
1 people found
this helpful
Belvoir Sheffield provided me with a fantastic service from the very first moment i decided to contact them looking for a property. The staff are extremely friendly and are always willing to go that extra mile just to make sure everything is fine. I also ...
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By: Justice for All
Jan 16, 2011
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Are you sure you are not a Belvoir emloyee? ...

“Complete and utter nonsense of a business, service, whatever you ......”

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Sep 14,2009
Minithumbdown
By: 'ccc'
Sep 14,2009
0 people found
this helpful
Complete and utter nonsense of a business, service, whatever you would like to call them....I'll be reporting them for breach of contract, unprofessionalism, incompetence, withholding rent payments and list goes on......
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By: Stu
Oct 15, 2009
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Property Ombudsman, They can, in many cases award you compensation too ...

“I have a property (mis) managed by Belvoir. If its ......”

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Sep 08,2009
Minithumbup
By: 'Stonebenj'
Sep 08,2009
0 people found
this helpful
I have a property (mis) managed by Belvoir. If its any consolation to the tenants who have been mistreated by this bunch of clowns, landlords get off little better: late payments, misinformation, arbitrary fees applied seemingly at random, terrible communication. I could go on. My ...
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“The service is appalingly unprofessional. The do not respond to ......”

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Sep 07,2009
Minithumbdown
By: 'Fifi'
Sep 07,2009
0 people found
this helpful
The service is appalingly unprofessional. The do not respond to requests to deal with problems in their properties. It is a wonder that any landlord/lady would entrust their properties to such people. They don't tell you the truth, the don't keep you informed. In ...
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“I dealt with the Belvoir Birmingham office and was messed ......”

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Aug 20,2009
Minithumbdown
By: 'Jake'
Aug 20,2009
0 people found
this helpful
I dealt with the Belvoir Birmingham office and was messed around so much, I paid them hundreds of pounds to do what appeared to be nothing. Stay well away from them, you're better off finding a landlord yourself than using an agency like this....
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“Unfortunately these idiots are gaining the monopoly in Peterborough ie: ......”

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Aug 19,2009
Minithumbdown
By: 'Smurfy'
Aug 19,2009
0 people found
this helpful
Unfortunately these idiots are gaining the monopoly in Peterborough ie: nearly every property you want to rent is through Belvoir. So you're pretty much screwed if, like e, you need to rent for one reason or another. Firstly, I've never met such a bunch of ...
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By: Rachyl
Dec 09, 2009
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You are completely correct. Just wait until you move out, you have more treats in store. They will not even discuss returning deposit until the 10th of their legal 10 days. We have been calling them suggesting that today (day 8) is perhaps the day they should put the cheque in the post, or atleast request a response from the landlord but they are all such genius' they obviously know better ...

“Take my advice, never EVER use this company! The first ......”

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Aug 19,2009
Minithumbdown
By: 'Disgruntled'
Aug 19,2009
0 people found
this helpful
Take my advice, never EVER use this company! The first we knew Belvoir Gravesend had closed was when we got a letter from another agency saying they'd taken over the management of our property (alarm bells ringing yet?!) Now it appears our deposit is unaccounted ...
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By: unimpressed
Apr 12, 2010
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Hi Disgruntled Same problem here, out of interest who was the other agent? I'm the tenant and they have done the same with my deposit. Consumer Action Group are good if you intend on taking legal action further yourself as a lay person. ...

“Belvoir also cannot pronounce their own company name. Its pronounced ......”

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Aug 14,2009
Minithumbdown
By: 'It's'
Aug 14,2009
2 people found
this helpful
Belvoir also cannot pronounce their own company name. Its pronounced Beaver. If you call Belvoir Castle, which I think has been around a little bit longer than the letting agents, they will call it Beaver Castle. Belvoir Head office tell them to pronounce it Bell ...
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By: goddessofplenty
Apr 28, 2010
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nnnoooo, if it is to be pronounced Belle Voir, then that is how it should be spelt. Appropriating a spelling previously used for a different pronunciation and linking it to a history that fits the preferred spelling is kind of like insisting that 'bucket' should be pronounced with a silent 't'... ...

“Absolutely the WORST agent I have EVER had, they only ......”

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Aug 13,2009
Minithumbdown
By: 'Rosie'
Aug 13,2009
0 people found
this helpful
Absolutely the WORST agent I have EVER had, they only carried out repair (I had no cold water in kitchen for 3 months) after I called in the council. Other repairs not done at all. Hot water not working correctly for 3 months. They are rude as ...
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By: fash10
May 09, 2010
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I have to agree with all unhappy tenents of belvoir out there. Abosolute bloody joke. I have 1 mth left to go on lease thankgod. Not only did they tell me the house for rent would be completed before i moved in (2mths later) Had no choice but to live with my 2 young children at my parents from nov to 1st jan 10 as id given notice at previous home...then they inform me theres no gas metre in property etc etc. I have no garden just mud no fencing dangerous patio doors that have not been fitted co ...

“Tried to arrange viewings with Belvoir Huddersfield for 2 properties.I ......”

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Aug 13,2009
Minithumbdown
By: 'vic_flange'
Aug 13,2009
0 people found
this helpful
Tried to arrange viewings with Belvoir Huddersfield for 2 properties. I e-mailed them to confirm my interest: No reply. I rang and rang both their offices and their agents mobile number constantly over 2 weeks to arrange viewings: they promised to ring me back every time, but ...
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“I would sooner live in a cardboard box under a ......”

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Aug 05,2009
Minithumbdown
By: 'screwed_by_belvoir'
Aug 05,2009
0 people found
this helpful
I would sooner live in a cardboard box under a bridge than use this dreadful agency again. Never ever trust this agency, particularly the owner/manager (Belvoir Tynedale), get everything in writing and ensure you take pictures of everything. I think the frequent use of ...
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By: John Redden
Dec 30, 2009
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Interesting this as it appears no one has had the decency to speak to me personally about this issue and we cannot even identify who this might be. Perhaps that is what is wrong with these sites it is too easy to post untrue comments knowing that the writers name is not given. It sounds like a dispute over a deposit deduction which I can assure readers will be genuine, but then we rarely meet anyone who is happy with a deduction from the bond. It also needs to be kept in mind we are agents a ...

“I was delighted when my son and his girlfriend told ......”

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Jul 28,2009
Minithumbdown
By: 'KTL'
Jul 28,2009
0 people found
this helpful
I was delighted when my son and his girlfriend told me they had found a flat in Salford that sounded too good to be true. However, not wishing to disillusion them that all letting agents were out to make a quick profit, I allowed them ...
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“My daughter has moved into a property let by Belvoir ......”

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Jul 28,2009
Minithumbdown
By: 'Rackmanism'
Jul 28,2009
0 people found
this helpful
My daughter has moved into a property let by Belvoir Manchester yesterday and has already been a victim of their lies and malpractice, The contract she signed was already witnessed before Suzanne produced it on site for signing! We will pursue them and bring them ...
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“Direct debit taken out of my account without permission. No ......”

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Jul 23,2009
Minithumbdown
By: 'w'
Jul 23,2009
0 people found
this helpful
Direct debit taken out of my account without permission. No desicion on deposit 2 months after property was returned to landlord. Lied to about property being advertised for rent while staying there. I would advise you to take legal advice before handing in your notice....
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“Very friendly and effective agent who let my property in 3 ......”

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Jun 20,2009
Minithumbup
By: 'Kerry'
Jun 20,2009
1 people found
this helpful
Very friendly and effective agent who let my property in 3 days! Would highly recommend. ...
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By: Marlene
Apr 19, 2010
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I could not agree with the two people above more, and to JOHN REDDEN of Belvoir Tynedale, I have one thing to say. You are in the wrong buisness. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:29 AM 09/09/2020 by Rhona

Awards won by Belvoir

Regional Awards won by Belvoir

Individual Branch Awards

Welwyn, AL6

Swansea, SA1

Sutton Coldfield, B73

Stone, ST15

Stafford, ST16

St Helens, WA10

Sleaford, NG34

Shrewsbury, SY1

Peterborough, PE4

Hitchin, SG5

Harrogate, HG1

Grantham, NG31

Wigan, WN1

Cheltenham, GL53

Liverpool, L1

Nottingham, NG10

Stoke on Trent, ST1

Stoke on Trent, ST4

Nottingham, NG6

Dunstable, LU5

Loughborough, LE11

Rugby, CV21

Cambridge, CB5

Lincoln, LN5

Sheffield, S1



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