Belvoir
4.5/5, 5051 reviews
86% recommended
96% sales valuation accuracy
98% sales fee satisfaction
93% lettings valuation accuracy
92% lettings fee satisfaction
We are one of the UK's largest lettings franchises with over 15 years of experience and over 150 offices nationwide, each owned and managed by a local lettings specialistEach Belvoir office will provide you with a professional lettings and property management service that embraces our core principles of quality service and customer ... show more We are one of the UK's largest lettings franchises with over 15 years of experience and over 150 offices nationwide, each owned and managed by a local lettings specialist

Each Belvoir office will provide you with a professional lettings and property management service that embraces our core principles of quality service and customer care.

With an extensive selection of properties to rent including houses, apartments, city flats and studio accommodation, your local Belvoir team can provide a choice of properties to fulfil tenants' needs.

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Latest Reviews

 View all Reviews 5051
Featured Review
a
reviewed by 'Jd'
“Fantastic customer care and service from the application process to renting our property. Every detail was considered and talked about ......”
13th Nov 2024
reviewed by 'Philip'
“Great experience right through my tenancy - easy to contact and always available to help. Rebecca was amazing when we ......”
13th Nov 2024
reviewed by 'itu nkwe'
“I had a great experience working with Ellie Dickinson. Ellie was proactive in coordinating with all necessary parties and ensured ......”
13th Nov 2024
reviewed by 'Daniel Twomey'
“Chelsea has always been incredibly helpful to us and has always been very approachable and professional at all times. We ......”
13th Nov 2024
reviewed by 'Cassey-ann'
“John is always a pleasure to deal with. I work alongside him in various sales and purchases. He is always ......”
13th Nov 2024
reviewed by 'Tri'
“Great service Efficient communication They communicate clearly when a matter requires my attention...”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £22,000 £2,550,000
Lettings 93% 92% £268 £9,999
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1592 127 1970 464 371 18 208 9 186 106
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 15:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties for Sale   46 to Rent   32
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Belvoir Branches (view all 199)
Aberdeen, AB25
Aldershot, GU11
Alfreton and Ilkeston, DE55
Andover, SP10
Ashton-under-lyne, OL6
Bangor, BT20
Basildon, SS14
Basingstoke, RG21
Featured Review
a

“Great service...”

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Jun 26,2021
Minithumbup
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Chris
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Alicia
By: 'Jd'
Jun 26,2021
0 people found
this helpful
Fantastic customer care and service from the application process to renting our property. Every detail was considered and talked about with regards to our house. Nothing was too much trouble and we have had a hassle free process from start to finish. Thankyou for all ...
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By: Chris Duffy
Jun 26, 2021
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Hi Jo, thank you for leaving us such a great review and for your recommendation. Kind regards, all of the Belvoir Doncaster team. ...

“I dealt with the Belvoir Birmingham office and was messed ......”

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Aug 20,2009
Minithumbdown
By: 'Jake'
Aug 20,2009
0 people found
this helpful
I dealt with the Belvoir Birmingham office and was messed around so much, I paid them hundreds of pounds to do what appeared to be nothing. Stay well away from them, you're better off finding a landlord yourself than using an agency like this....
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“Unfortunately these idiots are gaining the monopoly in Peterborough ie: ......”

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Aug 19,2009
Minithumbdown
By: 'Smurfy'
Aug 19,2009
0 people found
this helpful
Unfortunately these idiots are gaining the monopoly in Peterborough ie: nearly every property you want to rent is through Belvoir. So you're pretty much screwed if, like e, you need to rent for one reason or another. Firstly, I've never met such a bunch of ...
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By: Rachyl
Dec 09, 2009
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You are completely correct. Just wait until you move out, you have more treats in store. They will not even discuss returning deposit until the 10th of their legal 10 days. We have been calling them suggesting that today (day 8) is perhaps the day they should put the cheque in the post, or atleast request a response from the landlord but they are all such genius' they obviously know better ...

“Take my advice, never EVER use this company! The first ......”

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Aug 19,2009
Minithumbdown
By: 'Disgruntled'
Aug 19,2009
0 people found
this helpful
Take my advice, never EVER use this company! The first we knew Belvoir Gravesend had closed was when we got a letter from another agency saying they'd taken over the management of our property (alarm bells ringing yet?!) Now it appears our deposit is unaccounted ...
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By: unimpressed
Apr 12, 2010
View all comments (1)
Hi Disgruntled Same problem here, out of interest who was the other agent? I'm the tenant and they have done the same with my deposit. Consumer Action Group are good if you intend on taking legal action further yourself as a lay person. ...

“Belvoir also cannot pronounce their own company name. Its pronounced ......”

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Aug 14,2009
Minithumbdown
By: 'It's'
Aug 14,2009
2 people found
this helpful
Belvoir also cannot pronounce their own company name. Its pronounced Beaver. If you call Belvoir Castle, which I think has been around a little bit longer than the letting agents, they will call it Beaver Castle. Belvoir Head office tell them to pronounce it Bell ...
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By: goddessofplenty
Apr 28, 2010
View all comments (3)
nnnoooo, if it is to be pronounced Belle Voir, then that is how it should be spelt. Appropriating a spelling previously used for a different pronunciation and linking it to a history that fits the preferred spelling is kind of like insisting that 'bucket' should be pronounced with a silent 't'... ...

“Absolutely the WORST agent I have EVER had, they only ......”

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Aug 13,2009
Minithumbdown
By: 'Rosie'
Aug 13,2009
0 people found
this helpful
Absolutely the WORST agent I have EVER had, they only carried out repair (I had no cold water in kitchen for 3 months) after I called in the council. Other repairs not done at all. Hot water not working correctly for 3 months. They are rude as ...
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By: fash10
May 09, 2010
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I have to agree with all unhappy tenents of belvoir out there. Abosolute bloody joke. I have 1 mth left to go on lease thankgod. Not only did they tell me the house for rent would be completed before i moved in (2mths later) Had no choice but to live with my 2 young children at my parents from nov to 1st jan 10 as id given notice at previous home...then they inform me theres no gas metre in property etc etc. I have no garden just mud no fencing dangerous patio doors that have not been fitted co ...

“Tried to arrange viewings with Belvoir Huddersfield for 2 properties.I ......”

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Aug 13,2009
Minithumbdown
By: 'vic_flange'
Aug 13,2009
0 people found
this helpful
Tried to arrange viewings with Belvoir Huddersfield for 2 properties. I e-mailed them to confirm my interest: No reply. I rang and rang both their offices and their agents mobile number constantly over 2 weeks to arrange viewings: they promised to ring me back every time, but ...
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“I would sooner live in a cardboard box under a ......”

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Aug 05,2009
Minithumbdown
By: 'screwed_by_belvoir'
Aug 05,2009
0 people found
this helpful
I would sooner live in a cardboard box under a bridge than use this dreadful agency again. Never ever trust this agency, particularly the owner/manager (Belvoir Tynedale), get everything in writing and ensure you take pictures of everything. I think the frequent use of ...
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By: John Redden
Dec 30, 2009
View all comments (4)
Interesting this as it appears no one has had the decency to speak to me personally about this issue and we cannot even identify who this might be. Perhaps that is what is wrong with these sites it is too easy to post untrue comments knowing that the writers name is not given. It sounds like a dispute over a deposit deduction which I can assure readers will be genuine, but then we rarely meet anyone who is happy with a deduction from the bond. It also needs to be kept in mind we are agents a ...

“I was delighted when my son and his girlfriend told ......”

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Jul 28,2009
Minithumbdown
By: 'KTL'
Jul 28,2009
0 people found
this helpful
I was delighted when my son and his girlfriend told me they had found a flat in Salford that sounded too good to be true. However, not wishing to disillusion them that all letting agents were out to make a quick profit, I allowed them ...
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“My daughter has moved into a property let by Belvoir ......”

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Jul 28,2009
Minithumbdown
By: 'Rackmanism'
Jul 28,2009
0 people found
this helpful
My daughter has moved into a property let by Belvoir Manchester yesterday and has already been a victim of their lies and malpractice, The contract she signed was already witnessed before Suzanne produced it on site for signing! We will pursue them and bring them ...
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“Direct debit taken out of my account without permission. No ......”

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Jul 23,2009
Minithumbdown
By: 'w'
Jul 23,2009
0 people found
this helpful
Direct debit taken out of my account without permission. No desicion on deposit 2 months after property was returned to landlord. Lied to about property being advertised for rent while staying there. I would advise you to take legal advice before handing in your notice....
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“Very friendly and effective agent who let my property in 3 ......”

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Jun 20,2009
Minithumbup
By: 'Kerry'
Jun 20,2009
1 people found
this helpful
Very friendly and effective agent who let my property in 3 days! Would highly recommend. ...
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By: Marlene
Apr 19, 2010
View all comments (3)
I could not agree with the two people above more, and to JOHN REDDEN of Belvoir Tynedale, I have one thing to say. You are in the wrong buisness. ...

“Belvoir Peterborough - Provided the wrong key to get in ......”

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May 24,2009
Minithumbdown
By: 'melba'
May 24,2009
0 people found
this helpful
Belvoir Peterborough - Provided the wrong key to get in the property, the kitchen and bathroom were filthy, will take months to fix anything if ever. When you leave, they will charge for anything and everything and then some. Will never get your deposit back. ...
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By: Rachyl
Dec 09, 2009
View all comments (3)
I am waiting on my deposit from Belvoir, I am guessing from your comments that I should find a different way to buy my Christmas presents? ...

“We moved into a home thinking to stay and sttle ......”

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May 13,2009
Minithumbdown
By: 'Starri'
May 13,2009
0 people found
this helpful
We moved into a home thinking to stay and sttle our selves for a long time. with in two weeks we were informed the landlady wanted to sell and was pressing the property onto to us. The day we moved in the heating didn't work ...
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“I am currently a tenant with Belvoir Manchester Central. Their ......”

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May 12,2009
Minithumbdown
By: 'Nathalie'
May 12,2009
0 people found
this helpful
I am currently a tenant with Belvoir Manchester Central. Their maintenance department are useless and rude. I report problems with my flat by phone, fax, email, etc but they just ignore me. I have not been able to turn my shower off since Saturday evening (...
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By: Golddustlui
Jul 31, 2009
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We are having manjor problems with the Man centralOffice.. we've been totally deceived and lied to (see Rackmanism and KTL's posts above about our experiences) and now we've handed over our deposit and first month's rent (a total over ...

“Our property, which was marketed as a premium property, required ......”

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May 04,2009
Minithumbdown
By: 'explorer'
May 04,2009
0 people found
this helpful
Our property, which was marketed as a premium property, required a great deal of maintenance and had recurring damp problems. In short, Belvoir's treatment of us was discusting and I would never rent another of their proerties or recommend them to anyone. My advice would ...
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By: nowbelvoirfree
May 08, 2009
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Which Belvoir office is this? ...

“I was a tenant with Belvoir Peterborough until last month ......”

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May 02,2009
Minithumbdown
By: 'Fabien'
May 02,2009
0 people found
this helpful
I was a tenant with Belvoir Peterborough until last month as I moved to a new property with WHB. During my period with Belvoir Peterborough, I had regular inspections and the reports have always been clear of any remarks as the property was always very ...
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By: jimbobfredmeladdodave
May 26, 2009
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As an ex employee of Belvoir I would suggest that you send you recipt for cleaning to that office and let them take it up with the cleaning company, this is the only way to get around their charges ;) ...

“We are currently in a dispute with one of the ......”

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Apr 30,2009
Minithumbup
By: 'ijr81'
Apr 30,2009
0 people found
this helpful
We are currently in a dispute with one of the Belvoir offices over the return of our ...
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“My husband and I scheduled a viewing with Belvoir Nottingham ......”

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Apr 29,2009
Minithumbdown
By: 'Steph'
Apr 29,2009
0 people found
this helpful
My husband and I scheduled a viewing with Belvoir Nottingham last year. The property was located in a very expensive location. So we expected an emaculate home. No... spider webs, wood floors were damaged, walls damaged... it was definitely not cleaned for viewing. We asked ...
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By: Belvoir_Nottingham
Mar 22, 2011
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We are aware of the issues raised on this property, but at no point did you insist that the property be cleaned to your satisfaction prior to moving in. Our normal application process includes any other conditions of let (beyond what is seen) that are written into the contracts on application so that the tenant and landlords are fully aware of the obligations on moving in. You were presented with an Inventory and Schedule of Condition on moving into the property, but made no comments as to th ...

“For a stress free move never use belvoir sheffield, they ......”

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Apr 16,2009
Minithumbdown
By: 'Goodbye'
Apr 16,2009
0 people found
this helpful
For a stress free move never use belvoir sheffield, they are the most obnoxious rude people I have ever dealt with in my life!!!! It take months to sort out any problems, which they then make you feel guilty about complaining. The manager will shout ...
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“Dreadful company. Would never use again & will tell everyone (including ......”

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Mar 31,2009
Minithumbdown
By: 'nowbelvoirfree'
Mar 31,2009
1 people found
this helpful
Dreadful company. Would never use again & will tell everyone (including ombudsman) about awful service and bad, lying staff and rude owners ( Cockermouth / Whitehaven ), Cumbria. Catalogue of errors - travelled 3 hours to see 4 properties - only shown 2 because 'keys weren't in office' - appointment was arranged 5 ...
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By: soph
May 28, 2010
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Just wondering what house were you in, cos im in the same boat as you were and there just taking the mick now, I'm at Egremont and they're still useless as they were with you. ...

“Had a terrible experience with this agency in Camberley. Previously (......”

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Mar 24,2009
Minithumbdown
By: 'sincslave'
Mar 24,2009
0 people found
this helpful
Had a terrible experience with this agency in Camberley. Previously (and since then) have found my lodgers through an online site and had no problems with any of them. However, I paid a huge amount of money for a tenant find with Belvoir. She turned ...
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By: Mr Mearns
Apr 30, 2009
View all comments (2)
Had a great experience with Camberley branch. The owner could not do enough and was both polite and proffesional. Would recommend for friendly staff and a very quick let which mean't my property had no void period of being empty. If you need a quick let these are the people to make it happen. ...

“I have been a tenant for a few years now. ......”

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Mar 18,2009
Minithumbdown
By: 'RubyTuesday'
Mar 18,2009
0 people found
this helpful
I have been a tenant for a few years now. Everything is fine until you need them to do something. I could list many things from the last couple of years including raw sewage (which didn't seem to concern them), broken railings (on a first ...
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“Belvoir Nottingham are appauling.I negotiated a 2 year fixed term ......”

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Mar 09,2009
Minithumbdown
By: 'Jason'
Mar 09,2009
0 people found
this helpful
Belvoir Nottingham are appauling. I negotiated a 2 year fixed term contract with them in Feb 2007. I spent most of the 2 years chasing for repairs. They never performed any of the annual visits, although they did send the guy to do the gas certification. However after ...
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By: Belvoir_Nottingham
Mar 22, 2011
View all comments (2)
We can confirm that a rent increase notice was served incorrectly and once we had realised our mistake we apologised and it was withdrawn as stated. We re-issued a formal notice in the correct manner in order to give you time to respond. At all times we informed you of how to act if you disagreed with the increase. Whilst you said you were going to Tribunal you did not and we spent time attempting to trace an application that did not exist because you wrote to us saying you had done so. With ...

“As long as Belvoir are receiving their 12.1/2% + VAT from the ......”

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Mar 06,2009
Minithumbdown
By: 'Conned'
Mar 06,2009
0 people found
this helpful
As long as Belvoir are receiving their 12.1/2% + VAT from the rent they are happy. They have no consideration for either Landlord or Tenant and certainly don't do the things they state on their website. Would never be involved with them again....
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By: Steve
Aug 20, 2009
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What branch was this? ...

“Do not use belvoir edinburgh south letting agents.I have ......”

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Feb 18,2009
Minithumbdown
By: '44'
Feb 18,2009
0 people found
this helpful
Do not use belvoir edinburgh south letting agents. I have rented from properties across the country and from various estate agents and i have never been treated so badly. They promised to conduct repairs on the property before i moved in which i chased and ...
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By: bob the builder
Jan 25, 2011
View all comments (3)
stroalup, what do you find so hard to believe? You weren't renting you were leasing. Without you Belvoir would not exist, of course you will be treated like a lord. Get a grip man. A bit of common sense? You need only read through the feedback on here to understand how idiotic your comment really is! ...

“I used Belvoir Sheffield for my first time renting late ......”

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Feb 08,2009
Minithumbup
By: 'Jenny1'
Feb 08,2009
1 people found
this helpful
I used Belvoir Sheffield for my first time renting late last year and found them really helpful :)...
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“Belvoir Peterborough have been absolutely terrible. We were in a 3 ......”

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Jan 17,2009
Minithumbdown
By: 'millyhughes'
Jan 17,2009
0 people found
this helpful
Belvoir Peterborough have been absolutely terrible. We were in a 3 storey house, and were not provided with a key for the middle floor french doors (which were unlocked). When we asked them to rectify this, they took 3 months to do it! While the door was ...
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By: Smurfy
Aug 19, 2009
View all comments (1)
I totally agree with you. Like I've said in my review - they treat you like criminals! ...

“I was a tenant with Belvoir Hereford for 15 months. I ......”

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Dec 08,2008
Minithumbup
By: 'Annie'
Dec 08,2008
1 people found
this helpful
I was a tenant with Belvoir Hereford for 15 months. I was very pleased with the way I was treated. I also had good corespondence with them. Prior to moving out I was informed was was expected from me in terms of cleaning the property and ...
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By: johnno
Dec 12, 2008
View all comments (1)
Your one of the lucky ones. I rented a house of Belvoir Grantham, and to be honest they were awful. After I left they took nearly ...

“As a property owner living next door to Belvoir let ......”

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Dec 06,2008
Minithumbdown
By: 'si'
Dec 06,2008
0 people found
this helpful
As a property owner living next door to Belvoir let home I called the local office to relay concerns about acculmilating rubbish and after getting no where fast was told to f#*k off... Unbeilevable I have now contacted the customer services. I'll keep you ...
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“Never ever use Sheffield Belvoir Letting Agency!!They never do ......”

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Nov 26,2008
Minithumbdown
By: 'Belladonna'
Nov 26,2008
0 people found
this helpful
Never ever use Sheffield Belvoir Letting Agency!! They never do what they are supposed to do, such as fixing things they had said they would. They are very nice at the beginning and than they become rude after signing the contract. I have never felt ...
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By: Petra
Jan 16, 2011
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Exactly the same experience here. Rude, ignorant, threatening. I will never rent with them ever again! And I will sue them if necessary. They can't do all of this to people - to their customers in the first place. It's disgusting. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:29 AM 09/09/2020 by Rhona

Awards won by Belvoir

Regional Awards won by Belvoir

Individual Branch Awards

Welwyn, AL6

Swansea, SA1

Sutton Coldfield, B73

Stone, ST15

Stafford, ST16

St Helens, WA10

Sleaford, NG34

Shrewsbury, SY1

Peterborough, PE4

Hitchin, SG5

Harrogate, HG1

Grantham, NG31

Wigan, WN1

Cheltenham, GL53

Liverpool, L1

Nottingham, NG10

Stoke on Trent, ST1

Stoke on Trent, ST4

Nottingham, NG6

Dunstable, LU5

Loughborough, LE11

Rugby, CV21

Cambridge, CB5

Lincoln, LN5

Sheffield, S1



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