Belvoir
4.5/5, 5099 reviews
86% recommended
96% sales valuation accuracy
98% sales fee satisfaction
93% lettings valuation accuracy
92% lettings fee satisfaction
We are one of the UK's largest lettings franchises with over 15 years of experience and over 150 offices nationwide, each owned and managed by a local lettings specialistEach Belvoir office will provide you with a professional lettings and property management service that embraces our core principles of quality service and customer ... show more We are one of the UK's largest lettings franchises with over 15 years of experience and over 150 offices nationwide, each owned and managed by a local lettings specialist

Each Belvoir office will provide you with a professional lettings and property management service that embraces our core principles of quality service and customer care.

With an extensive selection of properties to rent including houses, apartments, city flats and studio accommodation, your local Belvoir team can provide a choice of properties to fulfil tenants' needs.
www.moneypenny.com

Latest Reviews

 View all Reviews 5099
Featured Review
a
reviewed by 'Jd'
“Fantastic customer care and service from the application process to renting our property. Every detail was considered and talked about ......”
27th Nov 2024
reviewed by 'Arlete'
“Ellie is an excellent professional, always helpful, always solves my problems quickly, brilliant. Thank you...”
26th Nov 2024
reviewed by 'Ankit'
“It was a very smooth experience of letting through Meghan, she is very professional and was able to handle complications ......”
26th Nov 2024
reviewed by 'Gerard Ellis'
“I am in the process of renting my house out through Belvoir. The service Stephanie as provided has been great. ......”
25th Nov 2024
reviewed by 'Abbey'
“I have known Emma for a number of years and she always shows the upmost professionalism.She is patient, courteous, ......”
25th Nov 2024
reviewed by 'SEH'
“When I spoke to Emma she answered all my questions and was extending knowledgeable. I would highly recommend her....”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £22,000 £2,550,000
Lettings 93% 92% £268 £9,999
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1612 127 1988 466 372 19 209 11 190 106
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 15:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS DPS TDS SAGEagent
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   46 to Rent   32
View more properties
Images & Videos
Belvoir Branches (view all 199)
Aberdeen, AB25
Aldershot, GU11
Alfreton and Ilkeston, DE55
Andover, SP10
Ashton-under-lyne, OL6
Bangor, BT20
Basildon, SS14
Basingstoke, RG21
Featured Review
a

“Great service...”

Share on :
Jun 26,2021
Minithumbup
Staff profile picture
Chris
Staff profile picture
Alicia
By: 'Jd'
Jun 26,2021
0 people found
this helpful
Fantastic customer care and service from the application process to renting our property. Every detail was considered and talked about with regards to our house. Nothing was too much trouble and we have had a hassle free process from start to finish. Thankyou for all ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Chris Duffy
Jun 26, 2021
View all comments (1)
Hi Jo, thank you for leaving us such a great review and for your recommendation. Kind regards, all of the Belvoir Doncaster team. ...

“Utterly appalling from the start. No hot water for 10 days, ......”

Share on :
May 23,2012
Minithumbdown
By: 'unhappy'
May 23,2012
13 people found
this helpful
Utterly appalling from the start. No hot water for 10 days, the keys barely opened the doors even with their 'trained' staff, took 3 weeks of chasing to get a door both me and my partner could open. The balcony was coming off the walls and this ...
read full review
What agent could do to change your mind?
Care for the tenant, check things work before they rent properties and actually do what they say first time round. The handling of the dvd inventories and deposits needs vast improvement. Oh and attend all viewings rather than blaming you for them not being in their diary or leaving you in the rain outside a building for an hour!
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“As a first time landlord and having some reservations about ......”

Share on :
May 08,2012
Minithumbup
By: 'DAA'
May 08,2012
3 people found
this helpful
As a first time landlord and having some reservations about letting out my former family home I can say I have been delighted with Belvoir Lettings and their service. Right from the tenant selected, the clarity of documentation supplied and promptness of rental income received, ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Been a tenant with Belvoir for over three years and ......”

Share on :
May 07,2012
Minithumbdown
By: 'Un'
May 07,2012
8 people found
this helpful
Been a tenant with Belvoir for over three years and have to continually chase up repairs. They never get back to you with updates and a broken water pipe took fours days to put right - so with two children I was without water for ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“As a landlord they were appauling, service was awful. Promised ......”

Share on :
May 06,2012
Minithumbdown
By: 'Grumpy'
May 06,2012
10 people found
this helpful
As a landlord they were appauling, service was awful. Promised good tenants, should hope so for £500 quid arrangement fee! I thought in the long term it would pay off, but it did not. They ruined the house. I worked hard to create a very nice ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent friendly estate agents. Good selection of properties to choose ......”

Share on :
Apr 23,2012
Minithumbup
By: 'Alain'
Apr 23,2012
2 people found
this helpful
Excellent friendly estate agents. Good selection of properties to choose from to tailor all budgets. Staff are very approachable and very down to earth. Very helpful. I moved to Liverpool from the Midlands and only had one day to find a place to move. I ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I had never seen such an unprofessional behavior before using ......”

Share on :
Apr 18,2012
Minithumbdown
By: 'Shinu'
Apr 18,2012
9 people found
this helpful
I had never seen such an unprofessional behavior before using Belvoir lettting. . I have no words to describe horrendous behavior to any problem we faced in the property. And while vacating the house, they didn't settle the deposit and its been a month and now ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Disgusting bunch of cowoys. Spent over 6 months will no heatiwng ......”

Share on :
Apr 13,2012
Minithumbdown
By: 'disgruntled'
Apr 13,2012
10 people found
this helpful
Disgusting bunch of cowoys. Spent over 6 months will no heatiwng and 2 monbths with no hot water not too mention damp and mould created due to no hearing and then walks and curtain poers all falling away with the walk due to damp. Never even rectified, ...
read full review
What agent could do to change your mind?
Fix the problems
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“OMG where do i start!! FIRSTLY the manner in which ......”

Share on :
Apr 10,2012
Minithumbdown
By: 'hate'
Apr 10,2012
12 people found
this helpful
OMG where do i start!! FIRSTLY the manner in which they treat tenants is DISGUSTING! Hound isn't the word to describe there methods of receiving payment, but when your lighting, heating and carpets are damp your made out to real like your LYING!!! They also ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“DO NOT UNDER ANY CIRCUMSTANCE USE BELVOIR LINCOLN, they are ......”

Share on :
Apr 08,2012
Minithumbdown
By: 'nowmoved'
Apr 08,2012
4 people found
this helpful
DO NOT UNDER ANY CIRCUMSTANCE USE BELVOIR LINCOLN, they are highly unprofessional and pass your emails around without actually dealing with the problems. I ended up without a cooker for weeks, and they even sent workmen around who defaced the property, adding a rude comment ...
read full review
What agent could do to change your mind?
Sack Hannah Mott and Send Paul Collins on a mangement course
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Nothing but problems with Harpreet and his team at Belvoir ......”

Share on :
Apr 07,2012
Minithumbdown
By: 'Richard'
Apr 07,2012
9 people found
this helpful
Nothing but problems with Harpreet and his team at Belvoir Corby. They inflated costs of works which were not agreed, they continued to claim money for work done after the contract was terminated. They gave wrong advice that left the owners liable to potential criminal ...
read full review
What agent could do to change your mind?
If you pay the money you owe me, I will be happy not to take this matter further.
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Dear Peter & Ceris,I write a few words to express ......”

Share on :
Mar 26,2012
Minithumbup
By: 'A.N.'
Mar 26,2012
4 people found
this helpful
Dear Peter & Ceris, I write a few words to express my gratitude and thank you, not only to you both; but qually to the members of staff with whom I have dealt with at your office. In your dealings with the various properties you manage ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Avoid this company like the plague. I have never come ......”

Share on :
Mar 12,2012
Minithumbdown
By: 'fedup'
Mar 12,2012
16 people found
this helpful
Avoid this company like the plague. I have never come across a more unproffesional, rude, incompetant bunch in my life. Will cause you complete stress and hassle and arent members of ARLA so no protection when they mess up your tenancy! Completely terrible agents. Never ...
read full review
What agent could do to change your mind?
Avoid this company like the plague. I have never come across a more unproffesional, rude, incompetant bunch in my life. Will cause you complete stress and hassle and arent members of ARLA so no protection when they mess up your tenancy! Completely terrible agents, takes them weeks to advertise the property Never return calls. Pay rent to me late every month I had to call them to say the rent hadnt been paid (tenant hadnt paid 2mths rent and they didnt even notice!) High turnover of staff Staff have no clue how lettings work, obviously not trained Staff are rude and unproffesional on the phone, very negative/fobb you off as much as they can, say the person you are calling for is out of the office (when you can hear them in the background!).
Attached Filesnbsp;
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: tearingmyhairout
May 08, 2012
View all comments (1)
We are having the exact same problems with the Whitehave office, no one returns my calls, tenant hasnt paid rent and I have been told to chase it up myself (we are paying for a fully managed package!) No one ever returns our calls, I am actually sending them a phone bill to show how many calls we have made to them over the 3 months we have used them. I cannot wait until the 6 month contract is up. Never would use Belvoir again. ...

“DO NOT USE THESE RUN A MILE FROM THEM. day ......”

Share on :
Mar 07,2012
Minithumbdown
claim your profile
howard
By: 'very'
Mar 07,2012
11 people found
this helpful
DO NOT USE THESE RUN A MILE FROM THEM. day we moved in to property we had no heating and hot water, on contacting belvoir letting howard and landlord turned up with a diy book and toldus to fix it ourselfs, after two month of ...
read full review
What agent could do to change your mind?
fix faults be help full treat people with respect basiclly everything oppisite to what they do do,
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Would definitely NOT recommend Belvoir to anyone...ever! I was ......”

Share on :
Mar 05,2012
Minithumbdown
By: 'Kate.Louise'
Mar 05,2012
18 people found
this helpful
Would definitely NOT recommend Belvoir to anyone...ever! I was a tenant with them for just over a year and completely agree with all the bad reviews on here. Very very rude staff, always unhelpful and speak down to you. Constant inspections from, again, rude ...
read full review
Feature review Comments (2) Report abuse Print review
Was this helpful? Yes
By: Ryan
Apr 10, 2012
View all comments (2)
OMGGGGG i am a tenant with Belvoir - Chorlton Office and they are CONSTANTLY insinuating I'm lying when i present them with a problem i.e. the lighting not working, radiators not heated and strong damp smells... Also i tripped on a step that wasn't highlighted with warning signs and cracked a window, they charged me £345 for the repair with additions for damaged lock... TOTALLY unjustified and when i challenged them i was rudely threatened with "we will take it from your guarantor, its not a pr ...

“Endanger lives, have no concern whatsoever for safety, we had ......”

Share on :
Mar 02,2012
Minithumbdown
claim your profile
Kevin
By: 'Angry'
Mar 02,2012
18 people found
this helpful
Endanger lives, have no concern whatsoever for safety, we had to get Environmental Health involved before they did anything, rude staff, no response to messages, no customer service, they are ripping off both the landlord and tenants. I will write another review when i have ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“i have been a tenant with belvoir for over a ......”

Share on :
Feb 28,2012
Minithumbup
claim your profile
lauren
By: 'joanne'
Feb 28,2012
6 people found
this helpful
i have been a tenant with belvoir for over a year and in that time from the initial viewing of the property to now the service has been excellent, the staff are friendly and very helpful and also i cannot fault the emergency call service ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Environmental health - melton borough council found this agent, belvoir ......”

Share on :
Feb 26,2012
Minithumbdown
By: 'ourbadagent'
Feb 26,2012
22 people found
this helpful
Environmental health - melton borough council found this agent, belvoir lettings, 27 burton street melton mowbray le13 1xh A CATEGORY 1, HEALTH AND SAFTEY VIOLOATION ON 2 / 2 / 2012 . FOR PROVIDING NO FORM OF HEATING IN ANY FORM FOR OVER 3 AND A HALF YEARS TO TENANT. AGREE with 'landlord from ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I cannot fault this agency. I cannot comment on Belvoir ......”

Share on :
Feb 21,2012
Minithumbup
claim your profile
Major
By: 'Claire'
Feb 21,2012
17 people found
this helpful
I cannot fault this agency. I cannot comment on Belvoir lettings as a whole as I have not used them before, but I can say that the central Birmingham office is excellent. Major responded incredibly quickly to my request for a property viewing, couldn't have ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Pathetic
Feb 29, 2012
View all comments (1)
OMG these reviews are so smacking of staff reviews. They all basically say the same thing. It is incredible how Belvoir only started getting good reviews just after the Transparent Agent scheme was launched by Allagents. Before then (go back in time in the reviews and you will see what I mean) they received one good review for about 10 bad ones and that was probably staff trying to keep them off the front page of Allagents where it lists the worst ranked agents. pathetic. ...

“This agent does not walk his talk. When I returned ......”

Share on :
Feb 11,2012
Minithumbdown
claim your profile
Glenn
By: 'Cld-do-without-this'
Feb 11,2012
15 people found
this helpful
This agent does not walk his talk. When I returned after two years I came back to a dirty house with door, window and cupboard handles falling off, black bin liners dumped round the side of the house, a blocked drain, black mould growing up ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“RIP OFF LETTING AGENTS AVOID LIKE THE PLAGUEWe let 2 properties ......”

Share on :
Feb 10,2012
Minithumbdown
By: 'martin35'
Feb 10,2012
21 people found
this helpful
RIP OFF LETTING AGENTS AVOID LIKE THE PLAGUE We let 2 properties over 2 years with them as landlord. we were invoiced over £900 repairs to one boiler. later found out nothing was actually replaced, boiler in worse condition than it was because works were carried out by ...
read full review
Feature review Comments (2) Report abuse Print review
Was this helpful? Yes
By: nohassleplease
Mar 12, 2012
View all comments (2)
I'm so glad I read this thread, was about to let a flat with them but was looking online to see the best way of getting out of paying the ILLEGAL TENANCY FEES - frankly I encountered enough of this carry-on when I was a student, not prepared to even entertain it these days. Phew! ...

“Found the service from these people very disappointing. Seemed incapable ......”

Share on :
Feb 06,2012
Minithumbdown
By: 'Disappointed'
Feb 06,2012
19 people found
this helpful
Found the service from these people very disappointing. Seemed incapable of doing anything without clear direction and approached the task of finding suitable tenants with little sense of urgency (and scant regard for the type of tenant I was looking for). Communication was poor and ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We have just finished our 20 month tennancy through Belvoir having ......”

Share on :
Feb 03,2012
Minithumbup
By: 'Paul'
Feb 03,2012
7 people found
this helpful
We have just finished our 20 month tennancy through Belvoir having now bought a house. Our overall experice was excellent, Lee and Jenna were friendly and extremely helpful from day 1. Any issues that arose with the house with regards to maintenance were dealt with very quickly ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I do not know how Belvoir is faring in general, ......”

Share on :
Feb 01,2012
Minithumbup
claim your profile
Sinead
By: 'Dimitris'
Feb 01,2012
12 people found
this helpful
I do not know how Belvoir is faring in general, but the Birmingham Central branch which I have dealt with is absolutely perfect. The only agents that were willing to be flexible and accommodate my need to see properties on the spot. Major Mahil, who ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“What can I say except for RUN! Unless of course ......”

Share on :
Jan 20,2012
Minithumbdown
By: 'curlyk'
Jan 20,2012
23 people found
this helpful
What can I say except for RUN! Unless of course you're idea of a good time is speaking to incompetent, rude & obnoxious middle aged women with a pole up their........ It may seem like a rant but the below is a summary of the complaint ...
read full review
What agent could do to change your mind?
Please see examples above but mostly - be polite!
Attached Filesnbsp;
Feature review Comments (3) Report abuse Print review
Was this helpful? Yes
By: curlyk
Feb 20, 2012
View all comments (3)
Thank you for your generic response with no reference whatsover to the issues raised. It is funny that you mention that you have not had opportunity to address the complaint - even though this original letter was posted to you? Please be assured that letter was in no way anonymous - nor were the various phone calls or emails I made expressing my concerns over the many other problems previously mentioned that I encountered while living at the property. It appears that until I publicised my issues ...

“DISHONEST, TERRIBLE, PUT YOU LIFE AT RISK FOR YEARS. STAY ......”

Share on :
Jan 20,2012
Minithumbdown
By: 'landlordhell'
Jan 20,2012
28 people found
this helpful
DISHONEST, TERRIBLE, PUT YOU LIFE AT RISK FOR YEARS. STAY AWAY FROM THEM always been a great tenant, all rent, on time, looked after place, etc they fail to account for any money or payments offically, when you complain they do not respond, only to ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Do not use this agent. As a landlord i have ......”

Share on :
Jan 20,2012
Minithumbdown
By: 'EX-CUSTOMER'
Jan 20,2012
24 people found
this helpful
Do not use this agent. As a landlord i have received the most unprofessional and appalling service. They keep your money, and are extremely unfair. The staff have limited knowledge, and they have to be contantsly nagged and chased for any response. They are not ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I would recommend Belvoir Lettings Ayrshire . I have had agents ......”

Share on :
Jan 19,2012
Minithumbup
claim your profile
Peter
By: 'heather'
Jan 19,2012
1 people found
this helpful
I would recommend Belvoir Lettings Ayrshire . I have had agents in the past but I must say that Peter has been more that helpful. He finds the right tenant and has given me peace of mind. It is not a case of find a tenant ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Completely not customer focused. They do not care about the ......”

Share on :
Jan 14,2012
Minithumbdown
By: 'jen'
Jan 14,2012
12 people found
this helpful
Completely not customer focused. They do not care about the customers. Communicate in an unprofessional manner, when made mistakes did not even say sorry. I would say the senior manager should train the staff how to behave, because for me they seem lost in what ...
read full review
What agent could do to change your mind?
Communicate better, be polite, acknowledge your mistakes
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have used Belvoir in Stratford upon Avon to let ......”

Share on :
Jan 13,2012
Minithumbup
By: 'Roger'
Jan 13,2012
1 people found
this helpful
I have used Belvoir in Stratford upon Avon to let two or three properties in the Stratford upon Avon area, and have always found them excellent to deal with. They have a good tenant selection process, and handle the whole process to get the tenant ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Since 2008 I have been a client with Belvoir Lettings Boston, ......”

Share on :
Jan 09,2012
Minithumbup
By: 'mark'
Jan 09,2012
1 people found
this helpful
Since 2008 I have been a client with Belvoir Lettings Boston, in that time they have looked after my property and I have had over 3 trouble free years with this company. I have full management with them as I am in the British Armed Forces and ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:29 AM 09/09/2020 by Rhona

Awards won by Belvoir

Regional Awards won by Belvoir

Individual Branch Awards

Welwyn, AL6

Swansea, SA1

Sutton Coldfield, B73

Stone, ST15

Stafford, ST16

St Helens, WA10

Sleaford, NG34

Shrewsbury, SY1

Peterborough, PE4

Hitchin, SG5

Harrogate, HG1

Grantham, NG31

Wigan, WN1

Cheltenham, GL53

Liverpool, L1

Nottingham, NG10

Stoke on Trent, ST1

Stoke on Trent, ST4

Nottingham, NG6

Dunstable, LU5

Loughborough, LE11

Rugby, CV21

Cambridge, CB5

Lincoln, LN5

Sheffield, S1



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn