Belvoir
4.5/5, 4903 reviews
85% recommended
96% sales valuation accuracy
98% sales fee satisfaction
92% lettings valuation accuracy
92% lettings fee satisfaction
We are one of the UK's largest lettings franchises with over 15 years of experience and over 150 offices nationwide, each owned and managed by a local lettings specialistEach Belvoir office will provide you with a professional lettings and property management service that embraces our core principles of quality service and customer ... show more We are one of the UK's largest lettings franchises with over 15 years of experience and over 150 offices nationwide, each owned and managed by a local lettings specialist

Each Belvoir office will provide you with a professional lettings and property management service that embraces our core principles of quality service and customer care.

With an extensive selection of properties to rent including houses, apartments, city flats and studio accommodation, your local Belvoir team can provide a choice of properties to fulfil tenants' needs.

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Latest Reviews

 View all Reviews 4903
Featured Review
a
reviewed by 'Jd'
“Fantastic customer care and service from the application process to renting our property. Every detail was considered and talked about ......”
24th Sep 2024
reviewed by 'Sarah P'
“Belvoir Shrewsbury: A Stellar ExperienceI recently sold my house with the help of Belvoir Shrewsbury, and I cannot recommend them ......”
19th Sep 2024
reviewed by 'Emily'
“Really pleased with the service we received for our recent house purchase. John responsed to our enquiries quickly and helped ......”
19th Sep 2024
reviewed by 'Saif'
“Bought a property from Sophia. Lovely to deal with, always available to answer any questions I had and always proactive ......”
14th Sep 2024
reviewed by 'Rebecca'
“We have been tenants for over 15 years and what a fantastic, hassle free experience its been! Always at the end ......”
12th Sep 2024
reviewed by 'Michael'
“What more can we say, this team of people are the real deal.We have rented properties with Belvoir Hartshill ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £22,000 £2,550,000
Lettings 92% 92% £268 £9,999
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1560 127 1907 459 353 18 197 9 167 106
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 15:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties for Sale   46 to Rent   31
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Belvoir Branches (view all 199)
Aberdeen, AB25
Aldershot, GU11
Andover, SP10
Bangor, BT20
Basildon, SS14
Basingstoke, RG21
Bedford, MK40
Belfast, BT7
Featured Review
a

“Great service...”

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Jun 26,2021
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Chris
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Alicia
By: 'Jd'
Jun 26,2021
0 people found
this helpful
Fantastic customer care and service from the application process to renting our property. Every detail was considered and talked about with regards to our house. Nothing was too much trouble and we have had a hassle free process from start to finish. Thankyou for all ...
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By: Chris Duffy
Jun 26, 2021
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Hi Jo, thank you for leaving us such a great review and for your recommendation. Kind regards, all of the Belvoir Doncaster team. ...

“I cannot fault this agency. I cannot comment on Belvoir ......”

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Feb 21,2012
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Major
By: 'Claire'
Feb 21,2012
17 people found
this helpful
I cannot fault this agency. I cannot comment on Belvoir lettings as a whole as I have not used them before, but I can say that the central Birmingham office is excellent. Major responded incredibly quickly to my request for a property viewing, couldn't have ...
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By: Pathetic
Feb 29, 2012
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OMG these reviews are so smacking of staff reviews. They all basically say the same thing. It is incredible how Belvoir only started getting good reviews just after the Transparent Agent scheme was launched by Allagents. Before then (go back in time in the reviews and you will see what I mean) they received one good review for about 10 bad ones and that was probably staff trying to keep them off the front page of Allagents where it lists the worst ranked agents. pathetic. ...

“This agent does not walk his talk. When I returned ......”

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Feb 11,2012
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Glenn
By: 'Cld-do-without-this'
Feb 11,2012
15 people found
this helpful
This agent does not walk his talk. When I returned after two years I came back to a dirty house with door, window and cupboard handles falling off, black bin liners dumped round the side of the house, a blocked drain, black mould growing up ...
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“RIP OFF LETTING AGENTS AVOID LIKE THE PLAGUEWe let 2 properties ......”

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Feb 10,2012
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By: 'martin35'
Feb 10,2012
21 people found
this helpful
RIP OFF LETTING AGENTS AVOID LIKE THE PLAGUE We let 2 properties over 2 years with them as landlord. we were invoiced over £900 repairs to one boiler. later found out nothing was actually replaced, boiler in worse condition than it was because works were carried out by ...
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By: nohassleplease
Mar 12, 2012
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I'm so glad I read this thread, was about to let a flat with them but was looking online to see the best way of getting out of paying the ILLEGAL TENANCY FEES - frankly I encountered enough of this carry-on when I was a student, not prepared to even entertain it these days. Phew! ...

“Found the service from these people very disappointing. Seemed incapable ......”

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Feb 06,2012
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By: 'Disappointed'
Feb 06,2012
19 people found
this helpful
Found the service from these people very disappointing. Seemed incapable of doing anything without clear direction and approached the task of finding suitable tenants with little sense of urgency (and scant regard for the type of tenant I was looking for). Communication was poor and ...
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“We have just finished our 20 month tennancy through Belvoir having ......”

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Feb 03,2012
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By: 'Paul'
Feb 03,2012
7 people found
this helpful
We have just finished our 20 month tennancy through Belvoir having now bought a house. Our overall experice was excellent, Lee and Jenna were friendly and extremely helpful from day 1. Any issues that arose with the house with regards to maintenance were dealt with very quickly ...
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“I do not know how Belvoir is faring in general, ......”

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Feb 01,2012
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Sinead
By: 'Dimitris'
Feb 01,2012
12 people found
this helpful
I do not know how Belvoir is faring in general, but the Birmingham Central branch which I have dealt with is absolutely perfect. The only agents that were willing to be flexible and accommodate my need to see properties on the spot. Major Mahil, who ...
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“What can I say except for RUN! Unless of course ......”

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Jan 20,2012
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By: 'curlyk'
Jan 20,2012
23 people found
this helpful
What can I say except for RUN! Unless of course you're idea of a good time is speaking to incompetent, rude & obnoxious middle aged women with a pole up their........ It may seem like a rant but the below is a summary of the complaint ...
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What agent could do to change your mind?
Please see examples above but mostly - be polite!
Attached Filesnbsp;
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By: curlyk
Feb 20, 2012
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Thank you for your generic response with no reference whatsover to the issues raised. It is funny that you mention that you have not had opportunity to address the complaint - even though this original letter was posted to you? Please be assured that letter was in no way anonymous - nor were the various phone calls or emails I made expressing my concerns over the many other problems previously mentioned that I encountered while living at the property. It appears that until I publicised my issues ...

“DISHONEST, TERRIBLE, PUT YOU LIFE AT RISK FOR YEARS. STAY ......”

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Jan 20,2012
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By: 'landlordhell'
Jan 20,2012
28 people found
this helpful
DISHONEST, TERRIBLE, PUT YOU LIFE AT RISK FOR YEARS. STAY AWAY FROM THEM always been a great tenant, all rent, on time, looked after place, etc they fail to account for any money or payments offically, when you complain they do not respond, only to ...
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“Do not use this agent. As a landlord i have ......”

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Jan 20,2012
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By: 'EX-CUSTOMER'
Jan 20,2012
24 people found
this helpful
Do not use this agent. As a landlord i have received the most unprofessional and appalling service. They keep your money, and are extremely unfair. The staff have limited knowledge, and they have to be contantsly nagged and chased for any response. They are not ...
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“I would recommend Belvoir Lettings Ayrshire . I have had agents ......”

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Jan 19,2012
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Peter
By: 'heather'
Jan 19,2012
1 people found
this helpful
I would recommend Belvoir Lettings Ayrshire . I have had agents in the past but I must say that Peter has been more that helpful. He finds the right tenant and has given me peace of mind. It is not a case of find a tenant ...
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“Completely not customer focused. They do not care about the ......”

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Jan 14,2012
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By: 'jen'
Jan 14,2012
12 people found
this helpful
Completely not customer focused. They do not care about the customers. Communicate in an unprofessional manner, when made mistakes did not even say sorry. I would say the senior manager should train the staff how to behave, because for me they seem lost in what ...
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What agent could do to change your mind?
Communicate better, be polite, acknowledge your mistakes
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“I have used Belvoir in Stratford upon Avon to let ......”

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Jan 13,2012
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By: 'Roger'
Jan 13,2012
1 people found
this helpful
I have used Belvoir in Stratford upon Avon to let two or three properties in the Stratford upon Avon area, and have always found them excellent to deal with. They have a good tenant selection process, and handle the whole process to get the tenant ...
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“Since 2008 I have been a client with Belvoir Lettings Boston, ......”

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Jan 09,2012
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By: 'mark'
Jan 09,2012
1 people found
this helpful
Since 2008 I have been a client with Belvoir Lettings Boston, in that time they have looked after my property and I have had over 3 trouble free years with this company. I have full management with them as I am in the British Armed Forces and ...
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“Agent has carried out regular checks of property, dealt with ......”

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Jan 03,2012
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Glenn
By: 'Yeadon'
Jan 03,2012
1 people found
this helpful
Agent has carried out regular checks of property, dealt with any issues brought to his attention by either myself or tenant speedily. Very helpful when sorting out maintenance issues with a number of tradesmen available on a quick response. Office staff also very helpful and ...
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“Easy to deal with and went that extra mile to ......”

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Dec 22,2011
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By: 'MAE'
Dec 22,2011
4 people found
this helpful
Easy to deal with and went that extra mile to ensure my property was rented quickly and properly. I've used a few Cardiff agents but will now stick with Belvoir. They took care of everything but always kept me up to date....
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“I'm happy with the service that I've received from Belvoir ......”

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Dec 22,2011
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By: 'Kurt'
Dec 22,2011
4 people found
this helpful
I'm happy with the service that I've received from Belvoir over the past 3 years. They have quickly found me good quality tenants and have managed the variety of issues that crop up from time to time very well. I do not need to worry about ...
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“Worst Agency Ever!!! AVOID COMPLETELY NO MATTER HOW NICE THE ......”

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Dec 22,2011
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By: 'Maggie'
Dec 22,2011
20 people found
this helpful
Worst Agency Ever!!! AVOID COMPLETELY NO MATTER HOW NICE THE STAFF!!!! Behind the scenes the awful and unprofessional Director sits looking for ways to rip off people whether it's a landlord, tenant, contractor or even his own staff! LANDLORDS: He will bill you for work ...
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What agent could do to change your mind?
This establishment needs to be fully investigated and closed down!!!
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By: Sleeper2147
Mar 31, 2012
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Nothing has changed ...

“Liverpool Central Belvoir have been extremely helpful to my my ......”

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Dec 22,2011
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By: 'C'
Dec 22,2011
3 people found
this helpful
Liverpool Central Belvoir have been extremely helpful to my my partner and I. Due to circumstances beyond our control we were looking for somewhere to live with very short notice. We had looked with many other agents in the city but had failed to find ...
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“I found both the principal and the negotiating team to ......”

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Dec 20,2011
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By: 'mike'
Dec 20,2011
2 people found
this helpful
I found both the principal and the negotiating team to be very professional ,proactive, positive and client orientated All the administration was handled in an efficient but unobtrusive manner with detailed explanation where required In all a first class service I would not hesitate to ...
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“I've rented through Belvoir for over 3 years now and they ......”

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Dec 18,2011
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By: 'N'
Dec 18,2011
4 people found
this helpful
I've rented through Belvoir for over 3 years now and they are superb, always professional and go out of their way to help. I would recommend them to anyone looking for a hassle free renting experience....
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By: MUG
Apr 20, 2012
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You wait till you give your notice in on the property , they will not be nicey nicey then ...

“I approached becoming a Landlord with a level of trepidation ......”

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Dec 16,2011
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By: 'jwilts'
Dec 16,2011
2 people found
this helpful
I approached becoming a Landlord with a level of trepidation just over two years ago and those concerns remained with me until I found Belvoir at 38 Vicar Street, Falkirk. From the very outset, they impressed me with their high level of professionalism, very helpful assistance ...
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“After a bad experience with another landlord I emailed six ......”

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Dec 16,2011
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Peter
By: 'Mr'
Dec 16,2011
3 people found
this helpful
After a bad experience with another landlord I emailed six letting agents for my two property,s to be managed. Peter Battison of Belvoir Ayrshire replied promptly, quickly understanding the clients requirements. After an initial meeting at his office the management for both property,s ...
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“Peter Battison of Belvoir Ayrshire is extremely helpful and professional. ......”

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Dec 14,2011
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Peter
By: 'David'
Dec 14,2011
3 people found
this helpful
Peter Battison of Belvoir Ayrshire is extremely helpful and professional. He found excellent tenants shortly after placing our property with him where other local letting agents had failed to even show prospective tenants the property let alone let it out. This is our first experience ...
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“Excellent service....”

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Dec 14,2011
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By: 'M'
Dec 14,2011
4 people found
this helpful
Excellent service....
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“Always a great service from Zoe & her team. Nothing is ......”

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Dec 13,2011
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Zoe
By: 'AJM'
Dec 13,2011
3 people found
this helpful
Always a great service from Zoe & her team. Nothing is ever too much trouble....
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“I had a very frustrating experience with letting agents until ......”

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Dec 13,2011
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By: 'Ruzanna'
Dec 13,2011
2 people found
this helpful
I had a very frustrating experience with letting agents until giving a call to Belvoir. These guys were great from the very beginning till now. Good service, openness, friendly staff, timely follow up, customer centric approach. Hope they will continue in the same way!I ...
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“Excellent service, easy to understand statements. Good at keeping landlords ......”

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Dec 13,2011
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By: 'Kevin'
Dec 13,2011
2 people found
this helpful
Excellent service, easy to understand statements. Good at keeping landlords updated....
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“Overall a great service. The team are always williing to ......”

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Dec 12,2011
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By: 'Brendan'
Dec 12,2011
2 people found
this helpful
Overall a great service. The team are always williing to help in all aspects of the management of my property....
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“Excellent communications and very customer centeric. They get the job ......”

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Dec 08,2011
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By: 'Cara'
Dec 08,2011
2 people found
this helpful
Excellent communications and very customer centeric. They get the job done well. Have used them on many occasions and they have never let me down....
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“Belvolir Lettings Derby were good in that they did not ......”

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Dec 08,2011
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By: 'Bob'
Dec 08,2011
1 people found
this helpful
Belvolir Lettings Derby were good in that they did not hassle you their fees were well in line with others they did their inspections as per contract and always found the person doing the inspection very helpful and pleasant. What contact I did have in ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:29 AM 09/09/2020 by Rhona

Awards won by Belvoir

Regional Awards won by Belvoir

Individual Branch Awards

Welwyn, AL6

Swansea, SA1

Sutton Coldfield, B73

Stone, ST15

Stafford, ST16

St Helens, WA10

Sleaford, NG34

Shrewsbury, SY1

Peterborough, PE4

Hitchin, SG5

Harrogate, HG1

Grantham, NG31

Wigan, WN1

Cheltenham, GL53

Liverpool, L1

Nottingham, NG10

Stoke on Trent, ST1

Stoke on Trent, ST4

Nottingham, NG6

Dunstable, LU5

Loughborough, LE11

Rugby, CV21

Cambridge, CB5

Lincoln, LN5

Sheffield, S1



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