Belvoir
4.5/5, 4903 reviews
85% recommended
96% sales valuation accuracy
98% sales fee satisfaction
92% lettings valuation accuracy
92% lettings fee satisfaction
We are one of the UK's largest lettings franchises with over 15 years of experience and over 150 offices nationwide, each owned and managed by a local lettings specialistEach Belvoir office will provide you with a professional lettings and property management service that embraces our core principles of quality service and customer ... show more We are one of the UK's largest lettings franchises with over 15 years of experience and over 150 offices nationwide, each owned and managed by a local lettings specialist

Each Belvoir office will provide you with a professional lettings and property management service that embraces our core principles of quality service and customer care.

With an extensive selection of properties to rent including houses, apartments, city flats and studio accommodation, your local Belvoir team can provide a choice of properties to fulfil tenants' needs.

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Latest Reviews

 View all Reviews 4903
Featured Review
a
reviewed by 'Jd'
“Fantastic customer care and service from the application process to renting our property. Every detail was considered and talked about ......”
24th Sep 2024
reviewed by 'Sarah P'
“Belvoir Shrewsbury: A Stellar ExperienceI recently sold my house with the help of Belvoir Shrewsbury, and I cannot recommend them ......”
19th Sep 2024
reviewed by 'Emily'
“Really pleased with the service we received for our recent house purchase. John responsed to our enquiries quickly and helped ......”
19th Sep 2024
reviewed by 'Saif'
“Bought a property from Sophia. Lovely to deal with, always available to answer any questions I had and always proactive ......”
14th Sep 2024
reviewed by 'Rebecca'
“We have been tenants for over 15 years and what a fantastic, hassle free experience its been! Always at the end ......”
12th Sep 2024
reviewed by 'Michael'
“What more can we say, this team of people are the real deal.We have rented properties with Belvoir Hartshill ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £22,000 £2,550,000
Lettings 92% 92% £268 £9,999
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1560 127 1907 459 353 18 197 9 167 106
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 15:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties for Sale   46 to Rent   31
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Belvoir Branches (view all 199)
Aberdeen, AB25
Aldershot, GU11
Andover, SP10
Bangor, BT20
Basildon, SS14
Basingstoke, RG21
Bedford, MK40
Belfast, BT7
Featured Review
a

“Great service...”

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Jun 26,2021
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Chris
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Alicia
By: 'Jd'
Jun 26,2021
0 people found
this helpful
Fantastic customer care and service from the application process to renting our property. Every detail was considered and talked about with regards to our house. Nothing was too much trouble and we have had a hassle free process from start to finish. Thankyou for all ...
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By: Chris Duffy
Jun 26, 2021
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Hi Jo, thank you for leaving us such a great review and for your recommendation. Kind regards, all of the Belvoir Doncaster team. ...

“Just dreadful. I am an experienced landlord moving overseas. I ......”

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Jul 14,2012
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By: 'AJ'
Jul 14,2012
13 people found
this helpful
Just dreadful. I am an experienced landlord moving overseas. I enquired about management.The manager was very rude and quite frankfully overly personal about my personal circumstances. The manager lacked knowledge in relation to yields and legislation . I asked about client money protection and he ...
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What agent could do to change your mind?
Did not use
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“Avoid at all costs!! I wouldn't rent another property from ......”

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Jul 13,2012
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Steve
By: 'Veryupset!!'
Jul 13,2012
8 people found
this helpful
Avoid at all costs!! I wouldn't rent another property from these bullies if my life depended on it. I've been a tenant of Wirral Belvoir for two years - I work full time and have never been late with my rent in my life. We ...
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What agent could do to change your mind?
Not bully good tenants!
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By: Belvoir are the worst ever
Feb 20, 2016
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As a landlord they are dreadful. They say one thing to you on he phone and then something totally different in a 'later' email. They say say they will look after your property (yes the central heating will be left on for a few hours in midwinter - after the tenant has left and the property is vacant) and then they refuse and refuse and refuse to return that 1 phonecall (in December, during the frost, when you need to be told that the heating has actually been left on for a few hours and someon ...

“Stayed with Belvoir for a 6 month tenancy, not sure we ......”

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Jul 12,2012
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By: 'Quay'
Jul 12,2012
2 people found
this helpful
Stayed with Belvoir for a 6 month tenancy, not sure we could handle anymore! Paid £120 moving in fee to have the flat cleaned, painted etc; however on moving in, we found wee on the toilet seat, none of the kitchen lights working, old food in the ...
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“Thoroughly recommend Belvoir Cardiff. They provided the right advice on ......”

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Jul 09,2012
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By: 'JRone'
Jul 09,2012
0 people found
this helpful
Thoroughly recommend Belvoir Cardiff. They provided the right advice on what I legally needed to do and additional advice on how to ensure my apartment would be an attractive rental property obtaining the best rent. Particularly impressed with how they advertised the property which ensured ...
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“hi, my partner and myself rented a property through belvoir ......”

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Jul 05,2012
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By: 'mr'
Jul 05,2012
9 people found
this helpful
hi, my partner and myself rented a property through belvoir lettings long eaton between 2008 - 2012. i have got to say that the whole 4 year period with dealing with this particular agent was absolutely terrible. if we ever contacted them in regards to any problems we ...
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By: stephens
May 18, 2014
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lynn greenfield is a nightmare ...

“Belvoir Andover has given us first rate service for many ......”

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Jun 21,2012
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By: 'THE'
Jun 21,2012
2 people found
this helpful
Belvoir Andover has given us first rate service for many years. They have always found us very good tenants. They have managed the property to absolutely the best standard possible. They have kept us informed of everything about the property. They worked with the latest ...
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“This company is a joke! Viewed with Dan who must ......”

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Jun 20,2012
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By: 'hacienda10'
Jun 20,2012
9 people found
this helpful
This company is a joke! Viewed with Dan who must be one of the most arragant people I have ever met, ufortunately his ability do not match the high opinion he has of himself! Never had one call returned by him and when I moved ...
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“Belvior cardiff (Rob) is a company that really care about ......”

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Jun 19,2012
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By: 'Mark'
Jun 19,2012
3 people found
this helpful
Belvior cardiff (Rob) is a company that really care about what they specialise in, and more so the clients and tennents they service. in the past I always felt like a number to excisiting property letting management companies, this agent is pleasently different. He make's ...
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“I was a prospective tenant looking to view a property. ......”

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Jun 19,2012
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By: 'Kevin'
Jun 19,2012
7 people found
this helpful
I was a prospective tenant looking to view a property. They called me up to say that they couldn't get access to the property and we have to rearrange it for the next day at 6pm. I said I'd just check my diary and see ...
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What agent could do to change your mind?
They could have been more polite over the phone.
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“I am sorry but these other reviews must have been ......”

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Jun 19,2012
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By: 'scott'
Jun 19,2012
14 people found
this helpful
I am sorry but these other reviews must have been uploaded by the belvoir's own agents. I am a current tenant and I have found them to be a terrible company to deal with, they are absolutely useless. They left me without a front door ...
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What agent could do to change your mind?
Tell the truth during viewings, respond to email / inquiries, do what a letting agent is supposed to do and sort out issues with the property. Provide the same level of courtesy to customer care they afford potential to their actual tenants who have paid the ‚£215 fee and pay their wages and pay for Mr Mahils very expensive car.
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“Great work by Belvoir Cardiff. I purchased a property that ......”

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Jun 15,2012
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By: 'dee1976'
Jun 15,2012
1 people found
this helpful
Great work by Belvoir Cardiff. I purchased a property that hadn't previously been rented and not living in the area I thought it may have been tricky sort out. Belvoir made it incredibly easy. From the initial setup of the property right through to finding ...
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“Many unseen problems with flat when first moved in. Been ......”

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Jun 14,2012
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Ross
By: 'Current'
Jun 14,2012
8 people found
this helpful
Many unseen problems with flat when first moved in. Been attempting to contact the agents for over a month now with no response. Terrible agency who respond to everything when their money is involved and completely ignore you otherwise. Avoid at all costs....
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“I am a Landlord and as such I hope this ......”

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Jun 11,2012
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By: 'Disappointed'
Jun 11,2012
12 people found
this helpful
I am a Landlord and as such I hope this review helps people to make an informed decision. Belvoir in Swindon are horrible to deal with. We have been living overseas in Australia for five years and went with belvoir because they told us they ...
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What agent could do to change your mind?
Keep in contact more. Attention to detail . Customers are your business. Respect them!
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“Utterly appalling from the start. No hot water for 10 days, ......”

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May 23,2012
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By: 'unhappy'
May 23,2012
13 people found
this helpful
Utterly appalling from the start. No hot water for 10 days, the keys barely opened the doors even with their 'trained' staff, took 3 weeks of chasing to get a door both me and my partner could open. The balcony was coming off the walls and this ...
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What agent could do to change your mind?
Care for the tenant, check things work before they rent properties and actually do what they say first time round. The handling of the dvd inventories and deposits needs vast improvement. Oh and attend all viewings rather than blaming you for them not being in their diary or leaving you in the rain outside a building for an hour!
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“As a first time landlord and having some reservations about ......”

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May 08,2012
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By: 'DAA'
May 08,2012
3 people found
this helpful
As a first time landlord and having some reservations about letting out my former family home I can say I have been delighted with Belvoir Lettings and their service. Right from the tenant selected, the clarity of documentation supplied and promptness of rental income received, ...
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“Been a tenant with Belvoir for over three years and ......”

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May 07,2012
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By: 'Un'
May 07,2012
8 people found
this helpful
Been a tenant with Belvoir for over three years and have to continually chase up repairs. They never get back to you with updates and a broken water pipe took fours days to put right - so with two children I was without water for ...
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“As a landlord they were appauling, service was awful. Promised ......”

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May 06,2012
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By: 'Grumpy'
May 06,2012
10 people found
this helpful
As a landlord they were appauling, service was awful. Promised good tenants, should hope so for £500 quid arrangement fee! I thought in the long term it would pay off, but it did not. They ruined the house. I worked hard to create a very nice ...
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“Excellent friendly estate agents. Good selection of properties to choose ......”

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Apr 23,2012
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By: 'Alain'
Apr 23,2012
2 people found
this helpful
Excellent friendly estate agents. Good selection of properties to choose from to tailor all budgets. Staff are very approachable and very down to earth. Very helpful. I moved to Liverpool from the Midlands and only had one day to find a place to move. I ...
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“I had never seen such an unprofessional behavior before using ......”

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Apr 18,2012
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By: 'Shinu'
Apr 18,2012
9 people found
this helpful
I had never seen such an unprofessional behavior before using Belvoir lettting. . I have no words to describe horrendous behavior to any problem we faced in the property. And while vacating the house, they didn't settle the deposit and its been a month and now ...
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“Disgusting bunch of cowoys. Spent over 6 months will no heatiwng ......”

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Apr 13,2012
Minithumbdown
By: 'disgruntled'
Apr 13,2012
10 people found
this helpful
Disgusting bunch of cowoys. Spent over 6 months will no heatiwng and 2 monbths with no hot water not too mention damp and mould created due to no hearing and then walks and curtain poers all falling away with the walk due to damp. Never even rectified, ...
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What agent could do to change your mind?
Fix the problems
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“OMG where do i start!! FIRSTLY the manner in which ......”

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Apr 10,2012
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By: 'hate'
Apr 10,2012
12 people found
this helpful
OMG where do i start!! FIRSTLY the manner in which they treat tenants is DISGUSTING! Hound isn't the word to describe there methods of receiving payment, but when your lighting, heating and carpets are damp your made out to real like your LYING!!! They also ...
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“DO NOT UNDER ANY CIRCUMSTANCE USE BELVOIR LINCOLN, they are ......”

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Apr 08,2012
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By: 'nowmoved'
Apr 08,2012
4 people found
this helpful
DO NOT UNDER ANY CIRCUMSTANCE USE BELVOIR LINCOLN, they are highly unprofessional and pass your emails around without actually dealing with the problems. I ended up without a cooker for weeks, and they even sent workmen around who defaced the property, adding a rude comment ...
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What agent could do to change your mind?
Sack Hannah Mott and Send Paul Collins on a mangement course
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“Nothing but problems with Harpreet and his team at Belvoir ......”

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Apr 07,2012
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By: 'Richard'
Apr 07,2012
9 people found
this helpful
Nothing but problems with Harpreet and his team at Belvoir Corby. They inflated costs of works which were not agreed, they continued to claim money for work done after the contract was terminated. They gave wrong advice that left the owners liable to potential criminal ...
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What agent could do to change your mind?
If you pay the money you owe me, I will be happy not to take this matter further.
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“Dear Peter & Ceris,I write a few words to express ......”

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Mar 26,2012
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By: 'A.N.'
Mar 26,2012
4 people found
this helpful
Dear Peter & Ceris, I write a few words to express my gratitude and thank you, not only to you both; but qually to the members of staff with whom I have dealt with at your office. In your dealings with the various properties you manage ...
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“Avoid this company like the plague. I have never come ......”

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Mar 12,2012
Minithumbdown
By: 'fedup'
Mar 12,2012
16 people found
this helpful
Avoid this company like the plague. I have never come across a more unproffesional, rude, incompetant bunch in my life. Will cause you complete stress and hassle and arent members of ARLA so no protection when they mess up your tenancy! Completely terrible agents. Never ...
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What agent could do to change your mind?
Avoid this company like the plague. I have never come across a more unproffesional, rude, incompetant bunch in my life. Will cause you complete stress and hassle and arent members of ARLA so no protection when they mess up your tenancy! Completely terrible agents, takes them weeks to advertise the property Never return calls. Pay rent to me late every month I had to call them to say the rent hadnt been paid (tenant hadnt paid 2mths rent and they didnt even notice!) High turnover of staff Staff have no clue how lettings work, obviously not trained Staff are rude and unproffesional on the phone, very negative/fobb you off as much as they can, say the person you are calling for is out of the office (when you can hear them in the background!).
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By: tearingmyhairout
May 08, 2012
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We are having the exact same problems with the Whitehave office, no one returns my calls, tenant hasnt paid rent and I have been told to chase it up myself (we are paying for a fully managed package!) No one ever returns our calls, I am actually sending them a phone bill to show how many calls we have made to them over the 3 months we have used them. I cannot wait until the 6 month contract is up. Never would use Belvoir again. ...

“DO NOT USE THESE RUN A MILE FROM THEM. day ......”

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Mar 07,2012
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howard
By: 'very'
Mar 07,2012
11 people found
this helpful
DO NOT USE THESE RUN A MILE FROM THEM. day we moved in to property we had no heating and hot water, on contacting belvoir letting howard and landlord turned up with a diy book and toldus to fix it ourselfs, after two month of ...
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What agent could do to change your mind?
fix faults be help full treat people with respect basiclly everything oppisite to what they do do,
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“Would definitely NOT recommend Belvoir to anyone...ever! I was ......”

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Mar 05,2012
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By: 'Kate.Louise'
Mar 05,2012
18 people found
this helpful
Would definitely NOT recommend Belvoir to anyone...ever! I was a tenant with them for just over a year and completely agree with all the bad reviews on here. Very very rude staff, always unhelpful and speak down to you. Constant inspections from, again, rude ...
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By: Ryan
Apr 10, 2012
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OMGGGGG i am a tenant with Belvoir - Chorlton Office and they are CONSTANTLY insinuating I'm lying when i present them with a problem i.e. the lighting not working, radiators not heated and strong damp smells... Also i tripped on a step that wasn't highlighted with warning signs and cracked a window, they charged me £345 for the repair with additions for damaged lock... TOTALLY unjustified and when i challenged them i was rudely threatened with "we will take it from your guarantor, its not a pr ...

“Endanger lives, have no concern whatsoever for safety, we had ......”

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Mar 02,2012
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Kevin
By: 'Angry'
Mar 02,2012
18 people found
this helpful
Endanger lives, have no concern whatsoever for safety, we had to get Environmental Health involved before they did anything, rude staff, no response to messages, no customer service, they are ripping off both the landlord and tenants. I will write another review when i have ...
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“i have been a tenant with belvoir for over a ......”

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Feb 28,2012
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lauren
By: 'joanne'
Feb 28,2012
6 people found
this helpful
i have been a tenant with belvoir for over a year and in that time from the initial viewing of the property to now the service has been excellent, the staff are friendly and very helpful and also i cannot fault the emergency call service ...
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“Environmental health - melton borough council found this agent, belvoir ......”

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Feb 26,2012
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By: 'ourbadagent'
Feb 26,2012
22 people found
this helpful
Environmental health - melton borough council found this agent, belvoir lettings, 27 burton street melton mowbray le13 1xh A CATEGORY 1, HEALTH AND SAFTEY VIOLOATION ON 2 / 2 / 2012 . FOR PROVIDING NO FORM OF HEATING IN ANY FORM FOR OVER 3 AND A HALF YEARS TO TENANT. AGREE with 'landlord from ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:29 AM 09/09/2020 by Rhona

Awards won by Belvoir

Regional Awards won by Belvoir

Individual Branch Awards

Welwyn, AL6

Swansea, SA1

Sutton Coldfield, B73

Stone, ST15

Stafford, ST16

St Helens, WA10

Sleaford, NG34

Shrewsbury, SY1

Peterborough, PE4

Hitchin, SG5

Harrogate, HG1

Grantham, NG31

Wigan, WN1

Cheltenham, GL53

Liverpool, L1

Nottingham, NG10

Stoke on Trent, ST1

Stoke on Trent, ST4

Nottingham, NG6

Dunstable, LU5

Loughborough, LE11

Rugby, CV21

Cambridge, CB5

Lincoln, LN5

Sheffield, S1



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