Belvoir
4.5/5, 5107 reviews
86% recommended
96% sales valuation accuracy
98% sales fee satisfaction
93% lettings valuation accuracy
92% lettings fee satisfaction
We are one of the UK's largest lettings franchises with over 15 years of experience and over 150 offices nationwide, each owned and managed by a local lettings specialistEach Belvoir office will provide you with a professional lettings and property management service that embraces our core principles of quality service and customer ... show more We are one of the UK's largest lettings franchises with over 15 years of experience and over 150 offices nationwide, each owned and managed by a local lettings specialist

Each Belvoir office will provide you with a professional lettings and property management service that embraces our core principles of quality service and customer care.

With an extensive selection of properties to rent including houses, apartments, city flats and studio accommodation, your local Belvoir team can provide a choice of properties to fulfil tenants' needs.

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Latest Reviews

 View all Reviews 5107
Featured Review
a
reviewed by 'Jd'
“Fantastic customer care and service from the application process to renting our property. Every detail was considered and talked about ......”
28th Nov 2024
reviewed by 'kelly'
“Fantastic service from Belvoir estate agents I highly recommend them for any sale. They were amazing when thing's weren't going ......”
28th Nov 2024
reviewed by 'JAMES ASAMOAH'
“You guys are really fantastic. I'm very pleased to have met this team. From Jack, Sue, Chloe, Charlotte, Superna and ......”
28th Nov 2024
reviewed by 'John'
“Ellie Dickenson is our regular contact at Belvoir for the property that we let. She is always very pleasant to ......”
28th Nov 2024
reviewed by 'Ms'
“Great service! Huge thank you to Katherine Carsley, response very quickly. Highly recommended....”
27th Nov 2024
reviewed by 'Ron'
“I highly recommend Belvoir Hanley for their professional and responsive service. In particular, I would like to recognise the input ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £22,000 £2,550,000
Lettings 93% 92% £268 £9,999
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1613 127 1990 466 374 19 210 11 191 106
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 15:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties for Sale   46 to Rent   32
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Belvoir Branches (view all 199)
Aberdeen, AB25
Aldershot, GU11
Alfreton and Ilkeston, DE55
Andover, SP10
Ashton-under-lyne, OL6
Bangor, BT20
Basildon, SS14
Basingstoke, RG21
Featured Review
a

“Great service...”

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Jun 26,2021
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Chris
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Alicia
By: 'Jd'
Jun 26,2021
0 people found
this helpful
Fantastic customer care and service from the application process to renting our property. Every detail was considered and talked about with regards to our house. Nothing was too much trouble and we have had a hassle free process from start to finish. Thankyou for all ...
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By: Chris Duffy
Jun 26, 2021
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Hi Jo, thank you for leaving us such a great review and for your recommendation. Kind regards, all of the Belvoir Doncaster team. ...

“The team at hartshill are very prompt in dealing with ......”

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Apr 21,2015
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Craig
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Mathew
By: 'Marshal'
Apr 21,2015
0 people found
this helpful
The team at hartshill are very prompt in dealing with any requests very polite and professional if there are any problems with our home they have it dealt with very quickly inspections are done with respect and all privacy taken into consideration we are very ...
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“Moved into my current rented property in December 2014 with great ......”

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Apr 21,2015
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Mathew
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Craig
By: 'beckiemay'
Apr 21,2015
0 people found
this helpful
Moved into my current rented property in December 2014 with great ease, due to the great communication from the staff at Belvoir. Both Matthew and Craig have always delt with my queries efficiently and have always called me back very quickly. I would definitely recommend this ...
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“We have been at this house for 19 months but thought ......”

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Apr 21,2015
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By: 'susan'
Apr 21,2015
0 people found
this helpful
We have been at this house for 19 months but thought we where only with you for the first 6 months and then with ray the landlord after that so not to sure why you still think we with you but when we first moved in the ...
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Comment on agent fees
Think the fees are about the going rate but this was the first house we have rented since our house was sold so maybe not the best to say
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“All the staff have been particularly helpful from my first ......”

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Apr 21,2015
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Craig
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Mathew
By: 'John'
Apr 21,2015
0 people found
this helpful
All the staff have been particularly helpful from my first viewing of the property through to my renting. I have been in the property now for 17 months and although there have been no real issues save for my heating failing (and on that occasion which ...
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“These guys always seem to be cheerful yet professional, always ......”

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Apr 21,2015
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Mathew
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Annie
By: 'Doug'
Apr 21,2015
0 people found
this helpful
These guys always seem to be cheerful yet professional, always helpful, and ready to deal with any queries and misunderstandings. They've always been flexible to my needs/timetable, and tactful and understanding whenever I've gotten/done something wrong. Mathew showed me around the property first, ...
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“Terrible doesn't even begin to cover these people. They have ......”

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Apr 20,2015
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By: 'thoroughlypoff'
Apr 20,2015
3 people found
this helpful
Terrible doesn't even begin to cover these people. They have taken every step to ensure they squeeze every penny out of me. Where to start.. On arrival at the property I discovered it hadn't been cleaned the skirting boards were filthy, and the walls smudged ...
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What agent could do to change your mind?
The fees are outlandish and unacceptable, after speaking with other agents they have all given me the same feedbaCk.
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“very poor agent ! Super bad agent!They did not provide ......”

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Apr 17,2015
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By: 'Joyce'
Apr 17,2015
1 people found
this helpful
very poor agent ! Super bad agent! They did not provide the service the agent should do ! They ask the tenant to buy a vacuum by themselves!...
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What agent could do to change your mind?
super bad agent
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By: Anon
Apr 17, 2015
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This tickled me so I though I would comment. If a landlord brought a hoover he would have to pay every year for an electrician to PAT test it. So a £50 hoover would cost £50PA to maintain..........Personally I would say this agent were very good and protecting their clients interest. So to Paraphrase "very good agent ! Super good agent! ...

“Belvoir have managed my property fro nearly 12 years, throughout that ......”

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Apr 17,2015
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Wendy
By: 'Ian'
Apr 17,2015
0 people found
this helpful
Belvoir have managed my property fro nearly 12 years, throughout that time they have been simply brilliant. They have been very responsive and carry through everything to completion. Nothing is too much trouble and they were always ready to offer advice and solutions. Unfortunately I have ...
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Comment on agent fees
excellent value for money
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“As a landlord ,doing business with Belvoir Basildon has been ......”

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Apr 09,2015
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Keeley
By: 'Susan'
Apr 09,2015
3 people found
this helpful
As a landlord ,doing business with Belvoir Basildon has been a Nightmare . I found them inefficient and dishonest. I have changed management six months ago but they are still holding on to the tenents deposit and not releasing it to the new agent, without giving ...
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What agent could do to change your mind?
no comment
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Comment on agent fees
no comment
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Was this helpful? Yes
By: Keeley taylor
Dec 15, 2015
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To date the DPS is still waiting for you to respond to them in regards to the single sided claim. At every step we have been in touch with your new agent Carol at Barratts, I have emails confirming we have kept them informed. As you are aware the deposit is protected by a deposit scheme so we have NO control over the overall repayment. There are rules and procedures to follow. Please refer to your new agent as they have all the details required to take this forward for you with the DPS. ...

“Janet initially showed me the apartment. She was very polite ......”

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Mar 25,2015
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By: 'Ross'
Mar 25,2015
0 people found
this helpful
Janet initially showed me the apartment. She was very polite and friendly,confidently showing me around the property. She answered any questions I had and agrees to take any she could not answer at the time and got back to me soon with the answer. ...
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“Was recently moving from a property I had been renting ......”

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Mar 24,2015
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Eimhear
By: 'Clare'
Mar 24,2015
0 people found
this helpful
Was recently moving from a property I had been renting through Belvoir. From the moment I contacted them they were extremely helpful and friendly. Eimhear who I was in contact with was so lovely and cheerful throughout the process. As this was my first time ...
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“The agents were very helpful when we lived here, at ......”

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Mar 18,2015
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By: 'Matty'
Mar 18,2015
0 people found
this helpful
The agents were very helpful when we lived here, at the end of tenancy they gave us good advice on how to leave the property to get the full deposit back, they even gave us the contact number of the cleaner they use, who we ...
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“I recently decided to rent an apartment and having found ......”

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Mar 05,2015
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Janet
By: 'Jan'
Mar 05,2015
0 people found
this helpful
I recently decided to rent an apartment and having found the ideal location I contacted Belvoir. I have never rented before and thought it was going to be a stressful experience. I was pleased to find it was the complete opposite, with the assistance of ...
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“I was recommend to Belvior by a friend who praised ......”

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Mar 04,2015
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Wendy
By: 'Wendy'
Mar 04,2015
0 people found
this helpful
I was recommend to Belvior by a friend who praised them highly. The service I received was very professional with personal care during the whole procedure. Nothing was too much trouble for Wendy, she answered her emails very promptly and gave advise and direction to ...
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Comment on agent fees
I would suggest Belvior introduce the middle management scheme - May attract more landlords. - Also note that the 10% management fee does not include VAT.
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“I have properties in England but live in Ireland - ......”

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Mar 03,2015
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Jennifer
By: 'david'
Mar 03,2015
4 people found
this helpful
I have properties in England but live in Ireland - the staff look after my properties to the highest level - i have properties managed by several agents over the country and can honestly say that the staff working at Belvior look after me very ...
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“I cannot believe that this person is aloud to trade ......”

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Mar 01,2015
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By: 'Uksteviej'
Mar 01,2015
11 people found
this helpful
I cannot believe that this person is aloud to trade and deal with people, after he happily took a ‚£300 holding fee of me and my partner (both male) I was later advised by carl belle himself that he would not knowingly have any gays living ...
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What agent could do to change your mind?
Carl belle is nothing but an evil, homophobic con man
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“I have just moved to skipton from Wales and I ......”

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Feb 28,2015
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Daniel
By: 'gill'
Feb 28,2015
0 people found
this helpful
I have just moved to skipton from Wales and I had great service from Belvoir lettings agent. I went on several viewings with Daniel and found him to be very professional and helpful. I could only move in on a Sunday and although it was ...
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“After another agent failed to market my property in a ......”

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Feb 27,2015
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By: 'Chris'
Feb 27,2015
0 people found
this helpful
After another agent failed to market my property in a reasonable time frame, I passed the property over to Belvoir who outstanded me by not only marketing the property within 24 hrs of instruction, but securing a tenancy within two viewings that took place a few ...
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Comment on agent fees
Very reasonable fees
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“Very quick reference process. No hassle had everything complete with ......”

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Feb 26,2015
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By: 'Graham'
Feb 26,2015
0 people found
this helpful
Very quick reference process. No hassle had everything complete with in 5 days. Janet was extremely helpful and always was available when required, and responded to emails virtually instantly. A pleasure to deal with and I would highly recommend people to use Belvoir in the future....
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“I found from my first contact with Belvoir the staff ......”

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Feb 24,2015
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Hannah
By: 'Peter'
Feb 24,2015
4 people found
this helpful
I found from my first contact with Belvoir the staff to be extremly helpfull in every way .They took time to listen and ensured every question I raised or concern I had was answerd promptly and resolved very quickly .The service was professional yet very ...
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“Communication was excellent. Phone calls and emails answered very quickly. ......”

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Feb 24,2015
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Jennifer
By: 'Conway'
Feb 24,2015
4 people found
this helpful
Communication was excellent. Phone calls and emails answered very quickly. Jennifer and Hannah have that rare quality of combining a professional approach in a warm, friendly manner. Any problems I thought needed to be brought to the landlords attention were expedited swiftly. The best approach ...
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“When deciding on which agent to use when renting out ......”

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Feb 23,2015
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By: 'Neil'
Feb 23,2015
4 people found
this helpful
When deciding on which agent to use when renting out our property, Belvoir was our first choice. They showed real enthusiasm for our property and have displayed a very helpful and professional approach when dealing with our queries....
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“I have used Belvoir at West Derby for a good ......”

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Feb 23,2015
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Elaine
By: 'Anthony'
Feb 23,2015
4 people found
this helpful
I have used Belvoir at West Derby for a good while now probably about 5 years. I have always found them to be very professional, always great at responding promptly, great at sorting out any issues at the property as they manage it for me. Elaine ...
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“To date the best Agents I have experienced ever since ......”

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Feb 23,2015
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Elaine
By: 'Jon'
Feb 23,2015
4 people found
this helpful
To date the best Agents I have experienced ever since letting. Almost always polite helpful and understanding. Have almost always gotten the desired support, and offer a almost faultless service. Just like a lot of service based organisations there is always room for improvement, but ...
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By: Jon Anthony
Feb 23, 2015
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I had also mentioned and stated Jennifer Banks along with Elaine as the 2 members of staff that I had been contact with and who had offered support and assistants. But for some reason Jennifer Banks was not added and named so wanted to make sure that all her great work was also noted via my review. Jon Anthony ...

“Matthew & Craig were lovely to deal with and were very ......”

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Feb 22,2015
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Mathew
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Craig
By: 'Jules'
Feb 22,2015
0 people found
this helpful
Matthew & Craig were lovely to deal with and were very patient with me. I was kept up to date frequently with progress on viewings and also feedback regarding thoughts from prospective tenants. A very professional service and I will definitely be using them again!...
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Comment on agent fees
I have a potential tenant for 4 years so one months rent was extremely good value.
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“I dealt with both Hannah and Michael during the course ......”

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Feb 21,2015
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Hannah
By: 'Margaret'
Feb 21,2015
3 people found
this helpful
I dealt with both Hannah and Michael during the course of the house viewing and then all the business etc. They are both friendly and approachable while being totally professional....
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“Elaine, has managed managed our rental property since 2007 , three sets ......”

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Feb 20,2015
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Elaine
By: 'Frank'
Feb 20,2015
4 people found
this helpful
Elaine, has managed managed our rental property since 2007 , three sets of tenancies, only one of which generated any real problems, on which the agents could have been more proactive in resolving,although i can understand that agents have split loyalties. Pro action is important to ...
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Comment on agent fees
While not an agents fee the dispute service that Belvoir Liverpool ( West Derby) are linked ti is one that charges,, currently ‚£60 which becomes yet another overhead for the landlord to meet with the tenant being provided with this service for nothing. There is a free option which they have chosen not to use, which i would much prefer they utilized.
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“Excellent service from Belvoir. Very helpful staff. Always there when ......”

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Feb 20,2015
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Elaine
By: 'Gloria'
Feb 20,2015
4 people found
this helpful
Excellent service from Belvoir. Very helpful staff. Always there when you need them. They protect both the interests of the tenant and the landlord....
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Comment on agent fees
Landlady very reasonable with yearly increases
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“I would strongly reccomed Belvoir if you want your property ......”

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Feb 20,2015
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Hannah
By: 'steve'
Feb 20,2015
4 people found
this helpful
I would strongly reccomed Belvoir if you want your property correctly appraised and efficiently managed. The staff at west derby in liverpool really understand their patch and set rent levels with integrity . They found me a tenant that matched my requirements within a short space ...
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Comment on agent fees
very reasonable both for myself and my tenant.
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“This agent has been fantastic! I spoke with Adam originally ......”

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Feb 19,2015
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Adam
By: 'TraceyK'
Feb 19,2015
4 people found
this helpful
This agent has been fantastic! I spoke with Adam originally and Belvoir took over two properties for me from another agent who was not paying me and had allowed my tenant to get in to large arrears. Belvoir dealt with the old agent for me, ...
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Comment on agent fees
Average and fair considering the work they do. I have a number of properties and have never had an agent work so hard or so efficiently for me.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:29 AM 09/09/2020 by Rhona

Awards won by Belvoir

Regional Awards won by Belvoir

Individual Branch Awards

Welwyn, AL6

Swansea, SA1

Sutton Coldfield, B73

Stone, ST15

Stafford, ST16

St Helens, WA10

Sleaford, NG34

Shrewsbury, SY1

Peterborough, PE4

Hitchin, SG5

Harrogate, HG1

Grantham, NG31

Wigan, WN1

Cheltenham, GL53

Liverpool, L1

Nottingham, NG10

Stoke on Trent, ST1

Stoke on Trent, ST4

Nottingham, NG6

Dunstable, LU5

Loughborough, LE11

Rugby, CV21

Cambridge, CB5

Lincoln, LN5

Sheffield, S1



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