Belvoir
4.5/5, 5107 reviews
86% recommended
96% sales valuation accuracy
98% sales fee satisfaction
93% lettings valuation accuracy
92% lettings fee satisfaction
We are one of the UK's largest lettings franchises with over 15 years of experience and over 150 offices nationwide, each owned and managed by a local lettings specialistEach Belvoir office will provide you with a professional lettings and property management service that embraces our core principles of quality service and customer ... show more We are one of the UK's largest lettings franchises with over 15 years of experience and over 150 offices nationwide, each owned and managed by a local lettings specialist

Each Belvoir office will provide you with a professional lettings and property management service that embraces our core principles of quality service and customer care.

With an extensive selection of properties to rent including houses, apartments, city flats and studio accommodation, your local Belvoir team can provide a choice of properties to fulfil tenants' needs.

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Latest Reviews

 View all Reviews 5107
Featured Review
a
reviewed by 'Jd'
“Fantastic customer care and service from the application process to renting our property. Every detail was considered and talked about ......”
28th Nov 2024
reviewed by 'kelly'
“Fantastic service from Belvoir estate agents I highly recommend them for any sale. They were amazing when thing's weren't going ......”
28th Nov 2024
reviewed by 'JAMES ASAMOAH'
“You guys are really fantastic. I'm very pleased to have met this team. From Jack, Sue, Chloe, Charlotte, Superna and ......”
28th Nov 2024
reviewed by 'John'
“Ellie Dickenson is our regular contact at Belvoir for the property that we let. She is always very pleasant to ......”
28th Nov 2024
reviewed by 'Ms'
“Great service! Huge thank you to Katherine Carsley, response very quickly. Highly recommended....”
27th Nov 2024
reviewed by 'Ron'
“I highly recommend Belvoir Hanley for their professional and responsive service. In particular, I would like to recognise the input ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £22,000 £2,550,000
Lettings 93% 92% £268 £9,999
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1613 127 1990 466 374 19 210 11 191 106
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 15:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties for Sale   46 to Rent   32
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Belvoir Branches (view all 199)
Aberdeen, AB25
Aldershot, GU11
Alfreton and Ilkeston, DE55
Andover, SP10
Ashton-under-lyne, OL6
Bangor, BT20
Basildon, SS14
Basingstoke, RG21
Featured Review
a

“Great service...”

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Jun 26,2021
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Chris
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Alicia
By: 'Jd'
Jun 26,2021
0 people found
this helpful
Fantastic customer care and service from the application process to renting our property. Every detail was considered and talked about with regards to our house. Nothing was too much trouble and we have had a hassle free process from start to finish. Thankyou for all ...
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By: Chris Duffy
Jun 26, 2021
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Hi Jo, thank you for leaving us such a great review and for your recommendation. Kind regards, all of the Belvoir Doncaster team. ...

“I arranged to meet them at a house.After an ......”

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Aug 16,2015
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By: 'Kevin'
Aug 16,2015
4 people found
this helpful
I arranged to meet them at a house. After an hours drive, I arrive and wait and no one shows up. I call them and explain what's happened - the first time I ring the person on the other line pretended she couldn't hear me. ...
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“Bit of a mixed review. First the negative. I phoned ......”

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Aug 10,2015
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Elaine
By: 'Taryn'
Aug 10,2015
3 people found
this helpful
Bit of a mixed review. First the negative. I phoned through to Belvoir to ask questions about letting my property out. Things such as fees, different services provided. My first phone through was picked up by Elaine(?). I was told that no one was in ...
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By: Kevin
Aug 16, 2015
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I arranged to meet them at a house. After an hours drive, I arrive and wait and no one shows up. I call them and explain what's happened - the first time I ring the person on the other line pretended she couldn't hear me. I then again on a private number and ask if they can hear me first and they said yes, so I explained again what happened. The woman told me that they tried to phone me earlier as the property was actually already sold and I had just come this way for no reason. She didn' ...

“Matt, Craig and Annie provided a professional service keeping me ......”

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Aug 10,2015
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Mathew
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Craig
By: 'Wendy'
Aug 10,2015
0 people found
this helpful
Matt, Craig and Annie provided a professional service keeping me informed at every stage, working hard to find a suitable tenant smoothing the transition from householder to landlady...
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“We are very pleased with the excellent serviced provided by ......”

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Aug 05,2015
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Mathew
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Craig
By: 'Mr'
Aug 05,2015
0 people found
this helpful
We are very pleased with the excellent serviced provided by Matt and his colleagues. They took stress out of the whole process....
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“No help from them what so ever when the boiler ......”

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Aug 04,2015
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By: 'Unhappy'
Aug 04,2015
3 people found
this helpful
No help from them what so ever when the boiler broke down. Dampness in the cupboards has not been fixed despite several inquiries taps in the property are leaking badly shower in the bathroom dose not turn of so you need to turn it of ...
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“This isn't so much a negative towards the company itself ......”

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Jul 27,2015
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By: 'Claire'
Jul 27,2015
1 people found
this helpful
This isn't so much a negative towards the company itself but the landlords they have chosen to work with. My partner and I went to look at a flat and we told them that evening that we wanted it, they said they would let the ...
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“This review relates to my 1st experience as landlord 3 years ......”

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Jul 26,2015
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By: 'JN'
Jul 26,2015
11 people found
this helpful
This review relates to my 1st experience as landlord 3 years ago with a new build property, using a fully let service. Very friendly, helpful, flexible service initially however at the check out inventory various issues missed due to lack of photos from initial inventory e....
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“I let my flat from Belvoir in 2013 and they have ......”

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Jul 10,2015
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Charlie
By: 'Holly'
Jul 10,2015
0 people found
this helpful
I let my flat from Belvoir in 2013 and they have been great throughout. I would like to say a particular thank you to Charlie Roger who was of particular assistance to me. I would recommend Belvoir to anyone looking to rent residential accommodation in Birmingham....
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“Eihmear was very pleasant and helpful from our first meeting. ......”

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Jun 22,2015
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Eimhear
By: 'Dee'
Jun 22,2015
0 people found
this helpful
Eihmear was very pleasant and helpful from our first meeting. Its been a long time since I rented accommodation and the regulations have changed. Eihmear explained the regulations and the contract in great detail. I felt very comfortable to ask her questions if I didn't ...
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“We dealt with this company for ten years (approx) and ......”

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Jun 21,2015
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Rosie
By: 'Boating'
Jun 21,2015
0 people found
this helpful
We dealt with this company for ten years (approx) and cannot fault them. We opted for a fully managed service and in every area they performed outstandingly well, from finding the right sort of tenant for us, to referencing, collecting rent and period inspections thereafter. ...
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“Excellent service throughout our experience, fully managed letting of property ......”

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Jun 19,2015
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Rosie
By: 'Matthew'
Jun 19,2015
0 people found
this helpful
Excellent service throughout our experience, fully managed letting of property for almost 5 years, then supported brilliantly through sale with tenant in situ. Professional, efficient and courteous, a pleasure to work with, would thoroughly recommend to anyone....
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Comment on agent fees
Slightly higher than some other agents, but no hidden extras and suitable for the level of service provided, a classic example of how you get what you pay for
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“This company has very poor customer service and just don't ......”

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Jun 17,2015
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By: 'Shal41'
Jun 17,2015
1 people found
this helpful
This company has very poor customer service and just don't have the expertise in selling properties, we had to keep chasing them and asking for updates, Richard told us to move out of our flat as he had said that the buyers money would take 24 ...
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“This is the third time I have used Belvoir's tenant ......”

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Jun 11,2015
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Mathew
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Craig
By: 'Rebdhar'
Jun 11,2015
0 people found
this helpful
This is the third time I have used Belvoir's tenant finding service and once again they have made the service as efficient and hassle-free as possible. I regularly recommend them and plan to return to them if/when my current tenant decides to move on....
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Comment on agent fees
Fees for tenant finding service were one months rent plus VAT - I find this an acceptable price car to ensure all the references, itinerary and contracts are included.
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“I had a property managed by Keeley and her team ......”

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Jun 08,2015
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Keeley
By: 'David'
Jun 08,2015
3 people found
this helpful
I had a property managed by Keeley and her team and the service was awful. Was promised that problems would be sorted and never were. So glad I moved my property away to another agent that cared. Why be so dishonest? The inventory went missing ...
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By: Keeley Taylor
Dec 15, 2015
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David, please contact us as I do not know who you are just based on your first name alone. We have not lost management to any Landlords named David so was your property in a different name perhaps. ...

“From the very first contact through to moving in and ......”

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Jun 03,2015
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Rosie
By: 'Jonathan'
Jun 03,2015
0 people found
this helpful
From the very first contact through to moving in and beyond the Belvoir Rugby team have excelled. they have been so accommodating and supportive - in a not so easy letting! Even when we moved in and had some small issues they were addressed within ...
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“As a former estate agent, I know how you work, ......”

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Jun 02,2015
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By: 'Kevin'
Jun 02,2015
3 people found
this helpful
As a former estate agent, I know how you work, what you do and how long it all takes. The lettings team in this branch are by far the worst I have come across. The fact you guys get commission isn't a secret, so you ...
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“This company are absolutley apalling at responding to correspondence, answering ......”

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May 29,2015
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Mary
By: 'Kenneth'
May 29,2015
3 people found
this helpful
This company are absolutley apalling at responding to correspondence, answering the phone or progressing any matter without constantly being chased by the tenant. I was served a notice terminating my tenancy because I didn't respond to a letter asking my if I wanted to renew ...
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“Typically, when my girlfriend and I first began dealing with ......”

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May 28,2015
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Steve
By: 'knight_88'
May 28,2015
6 people found
this helpful
Typically, when my girlfriend and I first began dealing with this agency they were very warm and welcoming (in hindsight it was clearly just a ruse as they only wanted our money). Initially, they dealt with our queries swiftly and I even managed to speak ...
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“Appalling customer service and thoroughly unprofessional. The property was let ......”

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May 25,2015
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By: 'Caroline'
May 25,2015
4 people found
this helpful
Appalling customer service and thoroughly unprofessional. The property was let unfurnished except for one bed, but when we moved in it had a table and chairs plus a full carload of other items in it, ranging from a vacuum cleaner to an 80s mullet wig ...
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“I first spoke with Craig many months before purchasing my ......”

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May 18,2015
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Craig
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Mathew
By: 'K'
May 18,2015
1 people found
this helpful
I first spoke with Craig many months before purchasing my parents property for advice on letting. He gave clear, free and unbiased advise and ultimately won my custom when I finally took ownership of the property in Feb 2015. Matt then took over most of the ...
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“Well, I finally moved out after renting my flat managed ......”

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May 15,2015
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Jennifer
By: 'Phil'
May 15,2015
4 people found
this helpful
Well, I finally moved out after renting my flat managed by Belvoir but I would not like to go without expressing my sincere thanks to all the staff at the West Derby office; Jennifer, Hannah. Michael and Elaine. You kept up the good work right ...
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“Our former agent had gone off with the rent and ......”

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May 12,2015
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Mathew
By: 'Andrew'
May 12,2015
1 people found
this helpful
Our former agent had gone off with the rent and left the property in a poor state. We approached the local Belvoir agent who agreed to take on the property for us. He arranged to have the property restored to a lettable state, at reasonable ...
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“Absolutly appailing, when the end of ennancy was up, the ......”

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May 08,2015
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By: 'K'
May 08,2015
5 people found
this helpful
Absolutly appailing, when the end of ennancy was up, the amount of things that they tried to charge us for and the amount of money they quoted to do the work was absolutly disgraceful, and completley unecessery by anyones stretch of the imagination. they find ...
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Comment on agent fees
Pet fees they asked for ‚£150 for us to keep pets at the property, as a deposit, specific word used deposit, then when you leave they describe it as a fee thats non refundable, deceitful doesnt cover it.
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By: Belvoir Peterborough
Jul 01, 2015
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Dear Kerry, Thank you for your comments. We are extremely disappointed to read your comments and welcome you to contact the office directly so that we may discuss this with you and hopefully resolve any outstanding queries or concerns. Please follow our standard complaints procedure by writing to Belvoir Peterborough, 1022 Lincoln Road, Peterborough, PE4 6AS. We look forward to speaking to you Kind regards, Belvoir Peterborough ...

“I am extremely impressed with the service provided by Belvoir, ......”

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May 08,2015
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Mathew
By: 'Alison'
May 08,2015
0 people found
this helpful
I am extremely impressed with the service provided by Belvoir, they have assisted me above & beyond my expectations. Nothing is too much trouble & all of the people I have dealt with have been professional, polite & very helpful. Of note, Craig has been excellent & I would ...
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“Belvior Ashton are simply awful. Slow, or in some cases, ......”

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May 01,2015
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Tori
By: 'Dissatisfied'
May 01,2015
3 people found
this helpful
Belvior Ashton are simply awful. Slow, or in some cases, no response. Was told before moving in work was going to be done on the property - it wasn't. The house was a state when we moved in but we were assured it would be ...
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What agent could do to change your mind?
Respond!! That is all we ever really wanted. I understand sometimes you are waiting for information or a response from someone but keep us up to date! Not ignore us for a week and then conveniently have the answer when you get an angry phone call from us. That's the most frustrating part.
Attached Filesnbsp;
Comment on agent fees
Agents fees are always too high for the work they carry out. No idea how they can justify the expense
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“Craig, Matt and all the team at Belvoir are fantastic ......”

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Apr 26,2015
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Mathew
By: 'Michael'
Apr 26,2015
0 people found
this helpful
Craig, Matt and all the team at Belvoir are fantastic always there when you need them and always professional in there approach to everything. We have been tenants with them for numerous years and when the landlord of our last house decided to sell they ...
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“I have been with Belvoir, as a landlady, for 10 years,......”

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Apr 23,2015
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Wendy
By: 'Christine'
Apr 23,2015
0 people found
this helpful
I have been with Belvoir, as a landlady, for 10 years,now.My experience has been such that I cannot imagine why a Landlord/landlady would wish to choose another letting agent in Rugby. After some 7 years of letting in London, with all the challenges this ...
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Comment on agent fees
I have never paid such reasonable management fees, before, for such a high level of service.
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“all in all a good experience and handled quickly with ......”

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Apr 23,2015
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Craig
By: 'COLIN'
Apr 23,2015
0 people found
this helpful
all in all a good experience and handled quickly with no real issues any problems are dealt with quickly . i wished when i moved in they spent a little more time just showing me things i e how the heating works and also provide a ...
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“I have always found the staff at Belvoir to be ......”

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Apr 22,2015
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Craig
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Annie
By: 'Laura'
Apr 22,2015
0 people found
this helpful
I have always found the staff at Belvoir to be professional and friendly. Any problems we have encountered with the property that we rent have been dealt with swiftly and efficiently....
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“Really amazing, coordinate , meticulous , caring, responsive, good communication with rapid ......”

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Apr 21,2015
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By: 'Asmaa'
Apr 21,2015
0 people found
this helpful
Really amazing, coordinate , meticulous , caring, responsive, good communication with rapid response and I recommend. After many previous experiences with letting agencies, this one is the best. I am happy to deal with them again and again....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:29 AM 09/09/2020 by Rhona

Awards won by Belvoir

Regional Awards won by Belvoir

Individual Branch Awards

Welwyn, AL6

Swansea, SA1

Sutton Coldfield, B73

Stone, ST15

Stafford, ST16

St Helens, WA10

Sleaford, NG34

Shrewsbury, SY1

Peterborough, PE4

Hitchin, SG5

Harrogate, HG1

Grantham, NG31

Wigan, WN1

Cheltenham, GL53

Liverpool, L1

Nottingham, NG10

Stoke on Trent, ST1

Stoke on Trent, ST4

Nottingham, NG6

Dunstable, LU5

Loughborough, LE11

Rugby, CV21

Cambridge, CB5

Lincoln, LN5

Sheffield, S1



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