Belvoir
4.5/5, 5107 reviews
86% recommended
96% sales valuation accuracy
98% sales fee satisfaction
93% lettings valuation accuracy
92% lettings fee satisfaction
We are one of the UK's largest lettings franchises with over 15 years of experience and over 150 offices nationwide, each owned and managed by a local lettings specialistEach Belvoir office will provide you with a professional lettings and property management service that embraces our core principles of quality service and customer ... show more We are one of the UK's largest lettings franchises with over 15 years of experience and over 150 offices nationwide, each owned and managed by a local lettings specialist

Each Belvoir office will provide you with a professional lettings and property management service that embraces our core principles of quality service and customer care.

With an extensive selection of properties to rent including houses, apartments, city flats and studio accommodation, your local Belvoir team can provide a choice of properties to fulfil tenants' needs.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £22,000 £2,550,000
Lettings 93% 92% £268 £9,999
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1613 127 1990 466 374 19 210 11 191 106
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Images & Videos

“Poor when we moved in, now poor when we are ......”

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Oct 16,2015
Minithumbdown
By: 'Bigbecks'
Oct 16,2015
0 people found
this helpful
Poor when we moved in, now poor when we are moving out. The standard of property is bad and do not trust their photos. Taken years ago when the property had just been decorated. Pick everything up when you look around and make offers on ...
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“There is poor communication between the letting agency and tenants. ......”

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Oct 16,2015
Minithumbdown
By: 'Bury_Tenant'
Oct 16,2015
2 people found
this helpful
There is poor communication between the letting agency and tenants. They are slow to respond to emails and missed phone calls causing a delay in needed repairs, enquires on contractual agreements, etc. For example, it has taken multiple calls and emails over a time span ...
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“We rent out a property using Belvoir, they are an ......”

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Oct 15,2015
Minithumbdown
By: 'Richard'
Oct 15,2015
5 people found
this helpful
We rent out a property using Belvoir, they are an extremely unprofessional company. They have treated us as if we are an inconvenience, whenever we have had to contact them, sometimes they have not bothered to get back to us when they said they would. ...
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“Carl Belle (owner) is a condescending person. Breaches contractual obligations. ......”

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Oct 14,2015
Minithumbdown
Carl
By: 'Smithy'
Oct 14,2015
10 people found
this helpful
Carl Belle (owner) is a condescending person. Breaches contractual obligations. Enters property without prior permission of those who reside there. Never use this agency as you really will regret it as all others on this review website have stated. Notice they are all negative ratings. ...
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Was this helpful? Yes

“When Belvoir first took over as my Landlord's agent everything ......”

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Oct 13,2015
Minithumbdown
By: 'Dawnski55'
Oct 13,2015
1 people found
this helpful
When Belvoir first took over as my Landlord's agent everything was wonderful - Patsy Day was professional and always did as she said. In recent years the service has gone downhill. I have an agent's inspection every three months but rarely hear back on the ...
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Was this helpful? Yes

“I used Belvoir as as full service let for my ......”

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Oct 13,2015
Minithumbdown
By: 'F30'
Oct 13,2015
0 people found
this helpful
I used Belvoir as as full service let for my property. Initially it went reasonable well, they found a tenant who was fine then when they left they found another tenant who wanted the property for a long period. I was happy with that and ...
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What agent could do to change your mind?
Not satisfied because they did not do what they undertook to do
Attached Filesnbsp;
Comment on agent fees
Not satisfied because they did not do what they undertook to do
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“I have been absolutely shocked and extremely disappointed by this ......”

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Oct 10,2015
Minithumbdown
By: 'Alison'
Oct 10,2015
5 people found
this helpful
I have been absolutely shocked and extremely disappointed by this companies lack of professionalism. I vacated my flat 4 weeks ago and I am still waiting to hear from them regarding the return of my deposit despite numerous emails and unreturned telephone calls to them. I ...
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“What a massive improvement since Belvoir took over this branch ......”

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Oct 10,2015
Minithumbup
Tracy
By: 'Stiggy'
Oct 10,2015
0 people found
this helpful
What a massive improvement since Belvoir took over this branch at Whitehaven from the franchisee. As a landlord I have had nothing but swift, customer friendly and professional dealings with them since then. They have kept me informed promptly of any problems the tenant may ...
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“Jeremy helped me find a BTL flat and advised me ......”

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Oct 08,2015
Minithumbup
By: 'Ali'
Oct 08,2015
0 people found
this helpful
Jeremy helped me find a BTL flat and advised me on location, price, rent etc. He had excellent local knowledge and his happy to share it, he rented by flat out in under a week. I would highly recommend him, a good honest guy....
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“Jeremy is a wonderful agent. He is courteous and offers ......”

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Oct 08,2015
Minithumbup
By: 'Rina'
Oct 08,2015
0 people found
this helpful
Jeremy is a wonderful agent. He is courteous and offers good advice. I would recommend Jeremy to anyone who is letting a property as he does a great job....
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“I phoned the office having just moved out of a ......”

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Oct 08,2015
Minithumbdown
By: 'Rachel'
Oct 08,2015
2 people found
this helpful
I phoned the office having just moved out of a rented flat with Belvoir with the hope that they could pass on my details to the current tenants, as some very important post was to be delivered which I could not change the address for. ...
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“Jeremy took over managing my property from their Ealing branch ......”

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Oct 07,2015
Minithumbup
By: 'Caroline'
Oct 07,2015
0 people found
this helpful
Jeremy took over managing my property from their Ealing branch that was closing down March 2014, the transition period ran very smoothly. My rent was always paid on time. I had some technical issues with my lender, he handled it very well....(smile!) I can say ...
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“This agent specially Janet was amazing in every single way! ......”

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Oct 06,2015
Minithumbup
Janet
By: 'Waseem'
Oct 06,2015
4 people found
this helpful
This agent specially Janet was amazing in every single way! Very helpful. In general above my expectation. Just I think I won't find any better agent ....
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“I use Belvoir,Skipton to market my rental property and ......”

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Oct 06,2015
Minithumbup
Daniel
By: 'Judy'
Oct 06,2015
0 people found
this helpful
I use Belvoir,Skipton to market my rental property and find new tenants. They provide a friendly professional service and understand my needs as a landlady in finding suitable tenants....
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Comment on agent fees
Reasonable
Was this helpful? Yes

“The team at Belvoir have been really good about handling ......”

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Oct 02,2015
Minithumbup
Glenn
By: 'Belynda'
Oct 02,2015
0 people found
this helpful
The team at Belvoir have been really good about handling communications from my tenant and keeping everyone on the same page. I like that they do a quarterly house inspection and the few minor repairs that the tenant requested have been sorted by their handyman ...
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Comment on agent fees
in line with industry fee structure
Was this helpful? Yes

“I wouldn't touch this company with a barge pole. They ......”

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Oct 02,2015
Minithumbdown
By: 'VB'
Oct 02,2015
1 people found
this helpful
I wouldn't touch this company with a barge pole. They rented out two properties for me and I had constant problems, lost money and eventually went and picked the keys up, which they couldn't find as they had been given to a third party for ...
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“After booking a viewing 4 days ago to view a flat ......”

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Oct 02,2015
Minithumbdown
By: 'Janice'
Oct 02,2015
3 people found
this helpful
After booking a viewing 4 days ago to view a flat today at rowans wynd paisley at 11:30 I was booked to view I had never been in this paisley area before had to get time off work and a taxi to the flat arrived at 11:25 5 mins ...
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“Francesca has been very effiecient and quick to react on ......”

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Oct 01,2015
Minithumbup
Francesca
By: 'Lichfield'
Oct 01,2015
0 people found
this helpful
Francesca has been very effiecient and quick to react on a roofing issue at my house in Lichfield and has in my opinion always kept my interest at the fore front of the issue. Francesca took the time to find the best deal in the ...
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“Belvoir, in particular, Glenn Wakeman went over and above their ......”

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Oct 01,2015
Minithumbup
Glenn
By: 'Mr'
Oct 01,2015
0 people found
this helpful
Belvoir, in particular, Glenn Wakeman went over and above their duties when my parents bought a property through them. They could not have done more to make a difficult move as easy as possible. Much appreciated. Thank you....
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“Viewed the house in the dark, locked rooms no electricity ......”

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Sep 30,2015
Minithumbdown
By: 'Rob'
Sep 30,2015
0 people found
this helpful
Viewed the house in the dark, locked rooms no electricity and claimed rental fee was higher than advertised. Took me 6 months to sort out debits on gas and electric meters with no assistance. Have had visits from trades people with no prior notification as they ...
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Was this helpful? Yes
By: Ben Goodyear
Nov 05, 2015
View all comments (1)
Hi Rob, very sorry to hear you feel this way. I note you have been with us in the same property since February 2013, so I am hoping with the new team in place things have improved for you. ...

“Since signing with them we have always found them to ......”

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Sep 30,2015
Minithumbup
By: 'Clare'
Sep 30,2015
0 people found
this helpful
Since signing with them we have always found them to be efficient and very helpful when ever we have required assistance. The staff always seem very friendly!...
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Was this helpful? Yes

“Although Franchesca was new she showed a professional helpful approach.......”

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Sep 30,2015
Minithumbup
By: 'Chris'
Sep 30,2015
0 people found
this helpful
Although Franchesca was new she showed a professional helpful approach. She was not at the time receiving the support from her managers so I was impressed with all her efforts...
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Comment on agent fees
On a parr with all other agents
Was this helpful? Yes

“All the staff at belvoir where really helpful, friendly and ......”

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Sep 30,2015
Minithumbup
By: 'Phillipa'
Sep 30,2015
0 people found
this helpful
All the staff at belvoir where really helpful, friendly and really went out of they way to help us im anything we needed. I would highly recoment belvoir to anyone who wants to deal with a professional agent...
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“I have rented through Belvoir Liverpool Central for 13 Months, this ......”

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Sep 30,2015
Minithumbup
By: 'Vicky&'
Sep 30,2015
0 people found
this helpful
I have rented through Belvoir Liverpool Central for 13 Months, this is the first time I've rented privately and they made it very easy for me. All the staff are very pleasant in the office and I have regular dealings with Matt & Jan. The services they ...
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Was this helpful? Yes

“I used Belvoir as a first time landlord. Initially everything ......”

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Sep 29,2015
Minithumbdown
By: 'SL'
Sep 29,2015
3 people found
this helpful
I used Belvoir as a first time landlord. Initially everything was fine, but then one day I got a call stating that the cooker spur lead to the meter would need replacing at a cost of around £1,500 + VAT. I got a second opinion from an ...
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What agent could do to change your mind?
Used independent tradesmen, or at least declared there was a conflict of interest. Repay monies paid for work not carried out.
Attached Filesnbsp;
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“I had two rooms to rent out, Jeremy found a ......”

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Sep 29,2015
Minithumbup
By: 'paul'
Sep 29,2015
0 people found
this helpful
I had two rooms to rent out, Jeremy found a tenant for one, and helped me by veting the other person i found, He was very helpful in sorting out the contracts for both of them.... Jeremy has been very helpful and provided a great ...
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Comment on agent fees
all ok, very good
Was this helpful? Yes

“Daniel and the team provide an excellent service and I ......”

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Sep 28,2015
Minithumbup
Daniel
By: 'Antony'
Sep 28,2015
0 people found
this helpful
Daniel and the team provide an excellent service and I would highly recommend them. They are extremely efficient and proactive in their management role so I don't need to worry about anything - they have it covered....
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Was this helpful? Yes

“Really poor service. This company is very poor at communicating, ......”

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Sep 26,2015
Minithumbdown
By: 'RippedOff'
Sep 26,2015
5 people found
this helpful
Really poor service. This company is very poor at communicating, I have had to do a lot of work in chasing up issues. The company has very low standards, my property was allowed to fall into an appealing state but they believe it's ok. Property ...
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Was this helpful? Yes

“Very good letting agents, Problems sorted quickly and efficiently, and ......”

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Sep 21,2015
Minithumbup
Daniel
By: 'Simon'
Sep 21,2015
0 people found
this helpful
Very good letting agents, Problems sorted quickly and efficiently, and they have good tradesmen when needed, again who pop in very quickly. Dan's and Pete are good lads, on the ball and helpful. The phone is answered quickly and they get back to you fast ...
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“We are currently renting from Belvoir and find all the ......”

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Sep 21,2015
Minithumbup
Christian
By: 'Louisa'
Sep 21,2015
0 people found
this helpful
We are currently renting from Belvoir and find all the staff really friendly and very approachable. I also had the pleasure of meeting the landlord of the property we rent. In the first inspection of our property we were told that we had really made ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:29 AM 09/09/2020 by Rhona

Awards won by Belvoir

Regional Awards won by Belvoir

Individual Branch Awards

Welwyn, AL6

Swansea, SA1

Sutton Coldfield, B73

Stone, ST15

Stafford, ST16

St Helens, WA10

Sleaford, NG34

Shrewsbury, SY1

Peterborough, PE4

Hitchin, SG5

Harrogate, HG1

Grantham, NG31

Wigan, WN1

Cheltenham, GL53

Liverpool, L1

Nottingham, NG10

Stoke on Trent, ST1

Stoke on Trent, ST4

Nottingham, NG6

Dunstable, LU5

Loughborough, LE11

Rugby, CV21

Cambridge, CB5

Lincoln, LN5

Sheffield, S1



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