Belvoir
4.5/5, 5107 reviews
86% recommended
96% sales valuation accuracy
98% sales fee satisfaction
93% lettings valuation accuracy
92% lettings fee satisfaction
We are one of the UK's largest lettings franchises with over 15 years of experience and over 150 offices nationwide, each owned and managed by a local lettings specialistEach Belvoir office will provide you with a professional lettings and property management service that embraces our core principles of quality service and customer ... show more We are one of the UK's largest lettings franchises with over 15 years of experience and over 150 offices nationwide, each owned and managed by a local lettings specialist

Each Belvoir office will provide you with a professional lettings and property management service that embraces our core principles of quality service and customer care.

With an extensive selection of properties to rent including houses, apartments, city flats and studio accommodation, your local Belvoir team can provide a choice of properties to fulfil tenants' needs.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £22,000 £2,550,000
Lettings 93% 92% £268 £9,999
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1613 127 1990 466 374 19 210 11 191 106
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Heather was outstanding in keeping me up to date with ......”

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Nov 04,2015
Minithumbup
Heather
By: 'Tracey'
Nov 04,2015
4 people found
this helpful
Heather was outstanding in keeping me up to date with relevant details regarding my tenancy. She has a friendly yet professional approach and reassured me that everything ran as smoothly as possible. I am a primary school teacher so needed things to be sorted during ...
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“I have used Belvior Letting in Manchester for over 10 years, ......”

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Nov 04,2015
Minithumbup
Harry
By: 'C'
Nov 04,2015
0 people found
this helpful
I have used Belvior Letting in Manchester for over 10 years, They manage all my Manchester Properties. They have always found me good tenants in quick time. I am based in London. They handle problems as they occur and being so far away has been no ...
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“When emailing Neil I receive a response within 24 hours. . I ......”

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Nov 03,2015
Minithumbup
neil
By: 'Jill'
Nov 03,2015
0 people found
this helpful
When emailing Neil I receive a response within 24 hours. . I am promptly informed of any update regarding the property. The tenants placed have all left my property in good condition with no problems outstanding. I am happy with the service I receive and think Belvoir ...
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Comment on agent fees
The fees are competitive.
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“Very prompt responses and no hitches in tenancies. Hard working ......”

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Nov 02,2015
Minithumbup
Carly
By: 'Danny'
Nov 02,2015
0 people found
this helpful
Very prompt responses and no hitches in tenancies. Hard working team and if any key member is absent at any time for any reason another member of staff seems able to deal with the query. They make things happen in a professional and courteous manner. ...
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Comment on agent fees
Competitive and less than we are paying in another city
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“I have the one property that I let out at ......”

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Nov 02,2015
Minithumbup
neil
By: 'George'
Nov 02,2015
0 people found
this helpful
I have the one property that I let out at Belvoir Lettings in Sunderland, and the service/advice I receive is always helpful, ranging from any concerns that may arise to keeping me updated with the changing requirements/ legislation that affects me as a landlord. ...
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“I chose this agent due to its size as I ......”

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Nov 01,2015
Minithumbdown
By: 'charlie022004'
Nov 01,2015
1 people found
this helpful
I chose this agent due to its size as I have dealt with a smaller company before who found it difficult to get a Tenant in my property. They were very professional to start and took good care of us and got someone in my ...
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What agent could do to change your mind?
Don't think 12.5% is a fair return for the job that they do?
Attached Filesnbsp;
Comment on agent fees
Don't think 12.5% is a fair return for the job that they do?
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“Done many jobs for belvoire always friendly and welcoming. Act ......”

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Oct 31,2015
Minithumbup
By: 'Getamanin'
Oct 31,2015
0 people found
this helpful
Done many jobs for belvoire always friendly and welcoming. Act in EverybodyS best interests and would recommend to anybody who has property to let....
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“The staffs were very helpful and nice. I like their ......”

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Oct 30,2015
Minithumbup
Michael
By: 'Masoud'
Oct 30,2015
4 people found
this helpful
The staffs were very helpful and nice. I like their punctuality. Definitely, they will be my agent if I decided to move out to another property....
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“she was an angel with us . an lots of patience . ......”

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Oct 30,2015
Minithumbup
By: 'ilonca'
Oct 30,2015
3 people found
this helpful
she was an angel with us . an lots of patience . from the start she help us to find a new home , even we didnt chose the house we want cuz the owner changed hes mid or something like that Heather helped us to find a ...
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“I have rented through various Gants in the past and ......”

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Oct 30,2015
Minithumbup
By: 'Maddie'
Oct 30,2015
1 people found
this helpful
I have rented through various Gants in the past and although they have been professional and did their job there was no human element, I thought all agents were the same until I contacted belvoir in Grantham when they had a property I was interested ...
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“I had very good experience with the above mentioned agents. ......”

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Oct 29,2015
Minithumbup
Michael
By: 'vishal'
Oct 29,2015
4 people found
this helpful
I had very good experience with the above mentioned agents. Michael was good in explaining all the legal aspects of the tenancy and Hannah was very good in helping me find the right apartment for me ....
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“We initially tried contacting a number of letting agents to ......”

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Oct 29,2015
Minithumbup
Adam
By: 'Mrs'
Oct 29,2015
4 people found
this helpful
We initially tried contacting a number of letting agents to manage our properties back in 2007, and Adam from Belvoir was the first and only person to call back. He was very friendly, professional and helpful, and we immediately knew that we were in safe hands. ...
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“Agents where very helpful and friendly, felt very comfortable when ......”

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Oct 29,2015
Minithumbup
Heather
By: 'Hannah'
Oct 29,2015
4 people found
this helpful
Agents where very helpful and friendly, felt very comfortable when coming into the shop, nothing seemed too much to ask. Felt comfortable with asking questions etc. Got a very quick response when emailing and asking questions etc. I would defiently recommend this agency to anyone ...
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“Everything was really good, Heather & Michael were really helpful and ......”

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Oct 29,2015
Minithumbup
Heather
By: 'Dean'
Oct 29,2015
4 people found
this helpful
Everything was really good, Heather & Michael were really helpful and friendly. Happy with the service that we received and would recommend to anyone....
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“I actually know a few people who rent/have rented ......”

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Oct 28,2015
Minithumbdown
By: 'Jennifer'
Oct 28,2015
2 people found
this helpful
I actually know a few people who rent/have rented through Belvoir Grantham and am yet to hear a positive comment about them. From my personal experience, I have had a number of issues with them through my time renting my property through them. I ...
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Was this helpful? Yes
By: Carly French
Oct 29, 2015
View all comments (1)
Dear Jennifer, Thank you very much for your feedback. I am very sorry to hear that you are not happy with your experience with us. We pride ourselves on our customer service and would really like the opportunity to discuss these matters further with you. I have contacted you direct so please do get in touch. Kind regards, Carly French Grantham Branch Manager ...

“For the most part, I have been very satisfied with ......”

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Oct 27,2015
Minithumbup
By: 'Christine'
Oct 27,2015
0 people found
this helpful
For the most part, I have been very satisfied with Belvoir from first viewing of the property we are letting to dealings since. They are all very helpful, kind, patient and understanding. Everyone in the office has always been willing to listen when I have ...
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“Although it took a while to find the ideal tenants, ......”

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Oct 26,2015
Minithumbup
Tracy
By: 'Whitehaven'
Oct 26,2015
0 people found
this helpful
Although it took a while to find the ideal tenants, which is probably the much a matter of local market conditions and property condition as it is the marketing, the new Belvoir in Whitehaven have always been very proactive with respect to property management, and ...
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Comment on agent fees
They are in line with the market, as far as I can tell.
Was this helpful? Yes

“I don't even know where to begin with the problems ......”

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Oct 25,2015
Minithumbdown
By: 'Nicola'
Oct 25,2015
0 people found
this helpful
I don't even know where to begin with the problems I have had with these letting agents. From providing contractors the wrong keys to gain entry to my property, to giving my contact details to contractors wanting to do work in other properties, I cannot ...
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By: Carly French
Oct 29, 2015
View all comments (1)
Dear Nicola, Thank you very much for your feedback. I am very sorry to hear that you are not happy with your experience with us. We pride ourselves on our customer service and would really like the opportunity to discuss these matters further with you. I have contacted you direct so please do get in touch. Kind regards, Carly French Grantham Branch Manager ...

“We have been Landlords since 2012 and have a second tenant ......”

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Oct 23,2015
Minithumbup
Patsy
By: 'El-Gohary'
Oct 23,2015
0 people found
this helpful
We have been Landlords since 2012 and have a second tenant in our property. Each time the house was let very quickly. However, the first year the property was let, property inspections by the agent were more frequent. That said, we are contacted fairly promptly if ...
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“As new customer we are simply shock about the competence ......”

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Oct 23,2015
Minithumbup
Michael
By: 'David'
Oct 23,2015
4 people found
this helpful
As new customer we are simply shock about the competence and the professionality recive from the Belvoi. Basicly there is no agenze fee, but the do ther job, realible people willing to help, that's what a customer looking for. We found it in belvoir. Highly ...
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“Having posted a previous review, I was contacted by Patsy ......”

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Oct 22,2015
Minithumbup
By: 'Dawnski55'
Oct 22,2015
0 people found
this helpful
Having posted a previous review, I was contacted by Patsy Day who came to see me. It was good to know that the reviews are read and responded to. We discussed the points raised and some of them were dealt with there and then - ...
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“Janet and Magdalena were very helpful in arranging viewings for ......”

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Oct 22,2015
Minithumbup
By: 'Ola'
Oct 22,2015
0 people found
this helpful
Janet and Magdalena were very helpful in arranging viewings for me and explaining in details information relating to the property. I am extremely please with the service I received....
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“We have been living in this property for more than ......”

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Oct 21,2015
Minithumbup
By: 'Kalpasree'
Oct 21,2015
0 people found
this helpful
We have been living in this property for more than a year now. We found Belvoir to be very good. The landlord also has been very nice and prompt with anything needing attention. We found the staff Rachel and Scott very friendly....
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“overall a very easy professional service to deal with, informative ......”

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Oct 21,2015
Minithumbup
Tracy
By: 'Landlord'
Oct 21,2015
0 people found
this helpful
overall a very easy professional service to deal with, informative and efficient, friendly and vast local knowledge which I feel is important, my property had a tenant within a week of being available, superb service....
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“The two agents i have mentioned above were extremely polite, ......”

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Oct 20,2015
Minithumbup
Heather
By: 'paula'
Oct 20,2015
4 people found
this helpful
The two agents i have mentioned above were extremely polite, professional and always pleasant. I have rented for the past 10 years and can honestly say that Belvoir as a company should be proud of how their staff deal with their customers. I have complete confidence ...
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“we have been a customer of belvoir for 2.5 years, this ......”

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Oct 20,2015
Minithumbup
By: 'B'
Oct 20,2015
0 people found
this helpful
we have been a customer of belvoir for 2.5 years, this last year being a tough one for us personally due to serious illness, throughout this time i have been very appreciative of the support and quick response to any issues that have arisen with the ...
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“Heather was fantastic throughout the whole process, she helped us ......”

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Oct 19,2015
Minithumbup
Heather
By: 'Joe'
Oct 19,2015
4 people found
this helpful
Heather was fantastic throughout the whole process, she helped us with the application and supported us completely when we were unsure about certain things. On the move in day, Heather went out of her way to ensure we had got everything we needed and settled ...
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“We signed up with Belvoir to manage our property, outside ......”

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Oct 19,2015
Minithumbdown
By: 'Andrew'
Oct 19,2015
0 people found
this helpful
We signed up with Belvoir to manage our property, outside Whitehaven, back in 2010. It took them ages to find us a tenant and actually, we referred them to the person who took the property. We live 3 & 1/2 hours drive away so had no choice but to ...
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What agent could do to change your mind?
Forward payment of the rent improved after Belvoir took over from Pamela however I have little positive to add beyond this. They got ‚£75 per month for doing very little.
Attached Filesnbsp;
Comment on agent fees
Forward payment of the rent improved after Belvoir took over from Pamela however I have little positive to add beyond this. They got ‚£75 per month for doing very little.
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“Disgusting agency - wouldn't recommend to anyone no matter the ......”

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Oct 17,2015
Minithumbdown
Suzie
By: 'AnneARobaye'
Oct 17,2015
2 people found
this helpful
Disgusting agency - wouldn't recommend to anyone no matter the price! Moved in the summer 12 to a property that had several small flaws but decently presented. By the winter, we had damp all over the walls due to a lack of central heating. This caused ...
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“Heather and Michael were extremely helpful during the process of ......”

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Oct 17,2015
Minithumbup
Heather
By: 'Ashleigh'
Oct 17,2015
4 people found
this helpful
Heather and Michael were extremely helpful during the process of letting Ellerton Way, We are first time tennents and I am also 8 and a half months pregnant, and they made the move very stress free and answered any queries we had, they were so helpful ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:29 AM 09/09/2020 by Rhona

Awards won by Belvoir

Regional Awards won by Belvoir

Individual Branch Awards

Welwyn, AL6

Swansea, SA1

Sutton Coldfield, B73

Stone, ST15

Stafford, ST16

St Helens, WA10

Sleaford, NG34

Shrewsbury, SY1

Peterborough, PE4

Hitchin, SG5

Harrogate, HG1

Grantham, NG31

Wigan, WN1

Cheltenham, GL53

Liverpool, L1

Nottingham, NG10

Stoke on Trent, ST1

Stoke on Trent, ST4

Nottingham, NG6

Dunstable, LU5

Loughborough, LE11

Rugby, CV21

Cambridge, CB5

Lincoln, LN5

Sheffield, S1



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