Belvoir
4.5/5, 5107 reviews
86% recommended
96% sales valuation accuracy
98% sales fee satisfaction
93% lettings valuation accuracy
92% lettings fee satisfaction
We are one of the UK's largest lettings franchises with over 15 years of experience and over 150 offices nationwide, each owned and managed by a local lettings specialistEach Belvoir office will provide you with a professional lettings and property management service that embraces our core principles of quality service and customer ... show more We are one of the UK's largest lettings franchises with over 15 years of experience and over 150 offices nationwide, each owned and managed by a local lettings specialist

Each Belvoir office will provide you with a professional lettings and property management service that embraces our core principles of quality service and customer care.

With an extensive selection of properties to rent including houses, apartments, city flats and studio accommodation, your local Belvoir team can provide a choice of properties to fulfil tenants' needs.

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Latest Reviews

 View all Reviews 5107
Featured Review
a
reviewed by 'Jd'
“Fantastic customer care and service from the application process to renting our property. Every detail was considered and talked about ......”
28th Nov 2024
reviewed by 'kelly'
“Fantastic service from Belvoir estate agents I highly recommend them for any sale. They were amazing when thing's weren't going ......”
28th Nov 2024
reviewed by 'JAMES ASAMOAH'
“You guys are really fantastic. I'm very pleased to have met this team. From Jack, Sue, Chloe, Charlotte, Superna and ......”
28th Nov 2024
reviewed by 'John'
“Ellie Dickenson is our regular contact at Belvoir for the property that we let. She is always very pleasant to ......”
28th Nov 2024
reviewed by 'Ms'
“Great service! Huge thank you to Katherine Carsley, response very quickly. Highly recommended....”
27th Nov 2024
reviewed by 'Ron'
“I highly recommend Belvoir Hanley for their professional and responsive service. In particular, I would like to recognise the input ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £22,000 £2,550,000
Lettings 93% 92% £268 £9,999
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1613 127 1990 466 374 19 210 11 191 106
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 10:00 - 15:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Letting agents
Latest Properties for Sale   46 to Rent   32
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Belvoir Branches (view all 199)
Aberdeen, AB25
Aldershot, GU11
Alfreton and Ilkeston, DE55
Andover, SP10
Ashton-under-lyne, OL6
Bangor, BT20
Basildon, SS14
Basingstoke, RG21
Featured Review
a

“Great service...”

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Jun 26,2021
Minithumbup
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Chris
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Alicia
By: 'Jd'
Jun 26,2021
0 people found
this helpful
Fantastic customer care and service from the application process to renting our property. Every detail was considered and talked about with regards to our house. Nothing was too much trouble and we have had a hassle free process from start to finish. Thankyou for all ...
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Was this helpful? Yes
By: Chris Duffy
Jun 26, 2021
View all comments (1)
Hi Jo, thank you for leaving us such a great review and for your recommendation. Kind regards, all of the Belvoir Doncaster team. ...

“Absolutely abysmal. Change moving in dates without notice and then ......”

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Jul 25,2016
Minithumbdown
By: 'Never'
Jul 25,2016
1 people found
this helpful
Absolutely abysmal. Change moving in dates without notice and then attempted to lie to cover it up. Incredibly rude staff (at least on the rental side) and very much a 'them and us' attitude when it comes to tenants. Continually fought over trivial matter such ...
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What agent could do to change your mind?
Incredibly high for such an awful service.
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Comment on agent fees
Incredibly high for such an awful service.
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“I cant comment on the other reviews but we have ......”

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Jul 24,2016
Minithumbup
By: 'Really'
Jul 24,2016
1 people found
this helpful
I cant comment on the other reviews but we have let two properties off them over the last 3 years and have had a very positive experience. Yes there are occasional glitches in the properties but the guys in the office always address them as quickly ...
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Comment on agent fees
No fees
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Was this helpful? Yes

“Excellent service, very professional and friendly team. I am impressed ......”

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Jul 23,2016
Minithumbup
By: 'G'
Jul 23,2016
0 people found
this helpful
Excellent service, very professional and friendly team. I am impressed by their personal approach, response time, knowledge and expertise. Would highly recommend Belvoir Lettings to both tenants and landlords....
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“After being with this agent for almost 2 years, we where ......”

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Jul 22,2016
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Glynis
By: 'Allan'
Jul 22,2016
0 people found
this helpful
After being with this agent for almost 2 years, we where fortunate enough to be able to purchase our own property, and the landlord was great. However, not everybody within the Woodchurch Road Belvoir where customer focused. We felt that we where treated poorly on terminating ...
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What agent could do to change your mind?
Bad compared to Whitegates, they do not charge an exit fee.
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Comment on agent fees
Bad compared to Whitegates, they do not charge an exit fee.
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“Due to I'll health our sales agent had to take ......”

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Jul 22,2016
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By: 'Charlton'
Jul 22,2016
0 people found
this helpful
Due to I'll health our sales agent had to take a step back her replacement for the task of do the negotiations of the sale of ours house was Morgan. We found Morgan to be quite young to be thrown into the deep end in ...
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Comment on agent fees
Good
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“really great service from the off, nice clean lines of ......”

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Jul 22,2016
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Heather
By: 'shaun'
Jul 22,2016
2 people found
this helpful
really great service from the off, nice clean lines of communication. no issues arouse but im sure if they did they would have been dealt with in the professional manner in which the whole service was conducted. would highly recommend the branch to anyone who ...
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Comment on agent fees
good
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Was this helpful? Yes

“We are delighted with the service and attention we have ......”

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Jul 21,2016
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Glenn
By: 'CarlandJenny'
Jul 21,2016
0 people found
this helpful
We are delighted with the service and attention we have received from Glenn, Begonia and Claudine. As distant landlords, we have appreciated the excellent communication and concern for our needs, as well as reality in terms of what best to do for the house. We ...
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Comment on agent fees
Fair
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“After a terrible experience with another estate agents in Belfast, ......”

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Jul 21,2016
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Eimhear
By: 'Rebecca'
Jul 21,2016
0 people found
this helpful
After a terrible experience with another estate agents in Belfast, Belvoir really were a breath of fresh air. They are competent, organised and quick to deal with any issues, however big or small. We were very happy with our property and would recommend them to ...
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Comment on agent fees
Standard fees you'd expect to pay.
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“I am a relatively new customer, but that is now ......”

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Jul 16,2016
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Mathew
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Craig
By: 'Carl'
Jul 16,2016
0 people found
this helpful
I am a relatively new customer, but that is now two properties they have successfully let. Not only let, but let to great tenants and the staff have been very helpful and fair. They don't look to profit at every opportunity and their honesty is ...
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Comment on agent fees
Very good, considering the amount of effort they put into it.
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“All round unorganised. After initially moving in we were given ......”

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Jul 16,2016
Minithumbdown
By: 'Manchester'
Jul 16,2016
4 people found
this helpful
All round unorganised. After initially moving in we were given the wrong postbox key, after 3 months of constant emails without resolution it took threatening to terminate the contract for the issue to be resolved - by which point we had received court summonings for ignoring ...
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What agent could do to change your mind?
Average
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Comment on agent fees
Average
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“I reported a problem which was very distressing for me ......”

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Jul 15,2016
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Matt
By: 'Emma'
Jul 15,2016
0 people found
this helpful
I reported a problem which was very distressing for me about antisocial behaviour from a bunch of youths in my building. I sent my concerns, incorrectly, to Adam who promptly replied sympathising with my situation and immediately sent this on to Matthew to look into. ...
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“Very pleased, I picked Belvoir from their website and location. ......”

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Jul 14,2016
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Chris
By: 'Ian'
Jul 14,2016
6 people found
this helpful
Very pleased, I picked Belvoir from their website and location. They responded promptly and explained everything and sent me the details and options through within hours of talking. Great response and everyone one is polite and knowledgable, if you are unsure about anything no matter ...
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Comment on agent fees
Fees are fair and comparable
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Was this helpful? Yes
By: Lorraine Andrews
Jul 15, 2016
View all comments (1)
Hi Ian Thank you for taking the time to leave us your review. It was good to read your positive comments. Lorraine Andrews - Office Manager - Belvoir! Doncastert ...

“Well where do I start. Held a tenancy for 26 months. ......”

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Jul 12,2016
Minithumbdown
By: 'Katie'
Jul 12,2016
2 people found
this helpful
Well where do I start. Held a tenancy for 26 months. At £500 per month. So I've paid out £13 k in rent. Landlords and these agents couldnt organise a fence panel to be installed. Also let a house not have a smoke alarm (against the law). To ...
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What agent could do to change your mind?
Awful.
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Comment on agent fees
Awful.
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“Fantastic service from Heather and the team, couldn't do enough ......”

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Jul 11,2016
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Heather
By: 'Stevie'
Jul 11,2016
2 people found
this helpful
Fantastic service from Heather and the team, couldn't do enough for us and every problem addressed promptly. I would recommend Belvoir and I'm sure the excellent service will continue...
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Comment on agent fees
Pretty standard fees really, it's how they make their money. Could be a lot worse
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Was this helpful? Yes

“Friendly team, they really got we were looking for and ......”

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Jul 08,2016
Minithumbup
By: 'Mrs'
Jul 08,2016
0 people found
this helpful
Friendly team, they really got we were looking for and they went the extra mile. They kept me updated with finding properties for me to look at and then when they found us a property, they were with us every step of the way. They ...
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Comment on agent fees
Brilliant price on fees
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Was this helpful? Yes
By: Matt Smith
Jul 15, 2016
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Dear Mrs Wells, Many thanks for taking the time to leave this review. ...

“Dean - has been a real asset to Belvoir. His ......”

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Jul 08,2016
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Dean
By: 'Neelam'
Jul 08,2016
0 people found
this helpful
Dean - has been a real asset to Belvoir. His response to keep me in the loop, his service standards, his ability to resolve tenant issues, his tenacity to detail has been very impressive. He is reliable and trusted to resolve anything whilst maintaining full ...
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Comment on agent fees
The fees could be lower after so many years of being with them, reduce fee for loyalty would be a nice option for them to consider.
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“Passed with flying colours!We used this agent to rent ......”

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Jul 08,2016
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By: 'Landlords'
Jul 08,2016
0 people found
this helpful
Passed with flying colours! We used this agent to rent out our 1-bed flat in Central Nottingham. They gave good advice, were friendly and helpful, produced excellent marketing material and got us the rent they indicated. We own 4 properties and they are probably the best ...
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“Adam and his team at West Derby are great. They ......”

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Jul 07,2016
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Michael
By: 'Stephen'
Jul 07,2016
3 people found
this helpful
Adam and his team at West Derby are great. They are professional, prompt and very friendly. They have managed 2 properties for me for a number of years and been able to manage the letting and maintenance to a high standard. All issues are resolved in ...
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Comment on agent fees
Fees are good
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“I have been using Belvoir for the past two years ......”

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Jul 07,2016
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By: 'Clara'
Jul 07,2016
0 people found
this helpful
I have been using Belvoir for the past two years and as an international student, I knew I could always count on them. They are very friendly and responsive when there is a problem....
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“DO NOT RENT from these guys. Robbery at its finest, ......”

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Jul 06,2016
Minithumbdown
By: 'Mr'
Jul 06,2016
3 people found
this helpful
DO NOT RENT from these guys. Robbery at its finest, not to mention some very, very lazy office staff. Be prepared to lose some deposit money as this lot will find ANY way possible to keep some of it! Never had this trouble in 20 years ...
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What agent could do to change your mind?
Bad
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Comment on agent fees
Bad
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“Belvoir is one of the best real estate agents in ......”

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Jul 06,2016
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Nicole
By: 'warwickstudent/aamin'
Jul 06,2016
0 people found
this helpful
Belvoir is one of the best real estate agents in Leamington and after trying quite a few it's safe to say that we had an excellent experience with them. Usually estate agents don't care about students in particular but Nicole was absolutely brilliant. She followed ...
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Comment on agent fees
Good
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“Really helpful agents, who explained all aspects of tenancy in ......”

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Jul 06,2016
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Heather
By: 'Sarah'
Jul 06,2016
2 people found
this helpful
Really helpful agents, who explained all aspects of tenancy in full .. No questions I asked were made to feel like silly questions Would recommend to other young new tenants...
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“Belvoir Grantham has acted on my behalf over a period ......”

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Jul 05,2016
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By: 'aps'
Jul 05,2016
0 people found
this helpful
Belvoir Grantham has acted on my behalf over a period of more than 10 years, first as a landlord, then during the sale of 2 houses and currently as a tenant. I have been thoroughly impressed with their service throughout that time in all 3 roles. Everyone with ...
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“Very professional throughout and assisted us in finding a new ......”

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Jul 04,2016
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Heather
By: 'Shaun'
Jul 04,2016
3 people found
this helpful
Very professional throughout and assisted us in finding a new home to move into. From the application process through to getting the keys everything ran smoothly. Would highly recommend the service to others....
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“Twice within a week we have had to contact Belvoir ......”

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Jul 04,2016
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By: 'Mrs'
Jul 04,2016
0 people found
this helpful
Twice within a week we have had to contact Belvoir due to a failure with the toilet and then more seriously a burst water pipe in the kitchen. In both instances our phone call was dealt with politely, sympathetically and more importantly immediately. The plumbers ...
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“The customer service we received from Matt was excellent. We ......”

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Jul 04,2016
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Matt
By: 'DebT'
Jul 04,2016
0 people found
this helpful
The customer service we received from Matt was excellent. We had a few issues after moving in and Matt quickly and efficiently liaised with the landlord and ourselves to get them resolved whilst keeping us updated along the way. I would recommend Belvoir for anyone ...
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“No problems at all. Always available to deal with any ......”

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Jul 01,2016
Minithumbup
By: 'Hannie95'
Jul 01,2016
0 people found
this helpful
No problems at all. Always available to deal with any issues. We were kept in the loop regularly and communication was great....
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Comment on agent fees
Good
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“Would like to say a big thank you to the ......”

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Jun 30,2016
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Heather
By: 'Mr'
Jun 30,2016
3 people found
this helpful
Would like to say a big thank you to the west derby branch who went out of there way to help us get in a day earlier than planned. The staff are very professional and courteous at all times right through the process from viewing ...
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Comment on agent fees
Very good
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Was this helpful? Yes

“We have used Belvoir for the past three years and ......”

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Jun 30,2016
Minithumbup
By: 'John'
Jun 30,2016
0 people found
this helpful
We have used Belvoir for the past three years and found them very professional in the way they marketed our apartments. Not taking more than a week to rent them. We have no hesitation in recommending them to anyone thinking of letting a property....
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Comment on agent fees
Very fair and good value for money.
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“Lori handled a difficult sale, involving a complicated lease, with ......”

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Jun 29,2016
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Lori
By: 'Professional'
Jun 29,2016
0 people found
this helpful
Lori handled a difficult sale, involving a complicated lease, with patience and professional support. Her open communicative style really helped the process move along to a successful conclusion....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:29 AM 09/09/2020 by Rhona

Awards won by Belvoir

Regional Awards won by Belvoir

Individual Branch Awards

Welwyn, AL6

Swansea, SA1

Sutton Coldfield, B73

Stone, ST15

Stafford, ST16

St Helens, WA10

Sleaford, NG34

Shrewsbury, SY1

Peterborough, PE4

Hitchin, SG5

Harrogate, HG1

Grantham, NG31

Wigan, WN1

Cheltenham, GL53

Liverpool, L1

Nottingham, NG10

Stoke on Trent, ST1

Stoke on Trent, ST4

Nottingham, NG6

Dunstable, LU5

Loughborough, LE11

Rugby, CV21

Cambridge, CB5

Lincoln, LN5

Sheffield, S1



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