Belvoir
4.5/5, 5107 reviews
86% recommended
96% sales valuation accuracy
98% sales fee satisfaction
93% lettings valuation accuracy
92% lettings fee satisfaction
We are one of the UK's largest lettings franchises with over 15 years of experience and over 150 offices nationwide, each owned and managed by a local lettings specialistEach Belvoir office will provide you with a professional lettings and property management service that embraces our core principles of quality service and customer ... show more We are one of the UK's largest lettings franchises with over 15 years of experience and over 150 offices nationwide, each owned and managed by a local lettings specialist

Each Belvoir office will provide you with a professional lettings and property management service that embraces our core principles of quality service and customer care.

With an extensive selection of properties to rent including houses, apartments, city flats and studio accommodation, your local Belvoir team can provide a choice of properties to fulfil tenants' needs.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £22,000 £2,550,000
Lettings 93% 92% £268 £9,999
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1613 127 1990 466 374 19 210 11 191 106
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Images & Videos

“Within 5 days of viewing a property, it was ours. We ......”

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Dec 06,2016
Minithumbup
By: 'Happy'
Dec 06,2016
0 people found
this helpful
Within 5 days of viewing a property, it was ours. We have had a couple of issues along the way which were no fault of our own, but the team (especially Jo) have been there to help and act straight away, always providing a quick, high ...
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“We have rented with Belvoir for almost two years and ......”

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Dec 02,2016
Minithumbup
By: 'LaH'
Dec 02,2016
0 people found
this helpful
We have rented with Belvoir for almost two years and have always found them to be polite and helpful when issues arise. Recently, our boiler broke and left us without heating and hot water (at the end of November!) I telephoned Jayde on Tuesday morning ...
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“Craig gave excellent advice throughout the process and he and ......”

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Dec 02,2016
Minithumbup
Craig
By: 'Phil'
Dec 02,2016
0 people found
this helpful
Craig gave excellent advice throughout the process and he and his staff found us suitable tenants very quickly, alongside organising any necessary inspections and certificates (e.g. Gas Safe) on our behalf, saving us the time and hassle. The marketing particulars and photographs were very ...
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Comment on agent fees
I consider the fees to be fair for the work involved, and the quality of the service provided
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“Highly recommended, very friendly, supportive and proactive agent. I was ......”

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Dec 01,2016
Minithumbup
Venita
By: 'Kuldeepsinh'
Dec 01,2016
2 people found
this helpful
Highly recommended, very friendly, supportive and proactive agent. I was very impressed with the service I received. Venita dealt with it very professionally....
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“An absolute amazing bunch of people,looked after me well ......”

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Nov 29,2016
Minithumbup
By: 'A'
Nov 29,2016
3 people found
this helpful
An absolute amazing bunch of people,looked after me well after a difficult time I had earlier in the year,and they gave me a chance to get back on my feet,they are a credit to Belvoir. I've never come across an estate agent ...
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Comment on agent fees
Very good
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“Very helpful and nice. Easy to talk to and she ......”

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Nov 28,2016
Minithumbup
By: 'Veronika'
Nov 28,2016
0 people found
this helpful
Very helpful and nice. Easy to talk to and she always gives you a lovely smile. Would recommend for anyone who is looking for a new home....
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Comment on agent fees
good
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“I have recently moved into a rented property from Belvoir. ......”

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Nov 27,2016
Minithumbup
By: 'storm'
Nov 27,2016
0 people found
this helpful
I have recently moved into a rented property from Belvoir. From enquiring about the property to the move in day, everything was straight forward. Staff at the branch were very helpful, the property its self is in a very good location, and is in very ...
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Comment on agent fees
Average
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“Highly recommended, very friendly, supportive and proactive agent. I was ......”

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Nov 25,2016
Minithumbup
Venita
By: 'Mr'
Nov 25,2016
3 people found
this helpful
Highly recommended, very friendly, supportive and proactive agent. I was very impressed with the service I received. Venita dealt with it very professionally....
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“I have rented through a lot of agents over the ......”

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Nov 23,2016
Minithumbup
Heather
By: 'D.'
Nov 23,2016
4 people found
this helpful
I have rented through a lot of agents over the years and Belvoir West Derby is the best by far. Heather is very professional and approachable, repairs are sorted out quickly and more importantly the office staff always answer the telephone. 23 /11/16...
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Comment on agent fees
Good
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“I have been renting through Belvoir for nearly 5 years now ......”

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Nov 22,2016
Minithumbup
Michael
By: 'J'
Nov 22,2016
5 people found
this helpful
I have been renting through Belvoir for nearly 5 years now and whenever there's been an issue it has been dealt with promptly and efficiently. All the staff are friendly and keen to help and support tennants...
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Comment on agent fees
The only fee I pay is the £20 for signing new contract each year which was introduced in 2016. I was shocked at first but I suppose this it is worth it
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“A very well run and professional business,always there to ......”

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Nov 22,2016
Minithumbup
By: 'Steve'
Nov 22,2016
1 people found
this helpful
A very well run and professional business,always there to help,there fees are very good and have rented my property's out for the last 12 years and never had a problem...
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Comment on agent fees
Fees are very good
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“I bought a house recently with Natasha's help, very good ......”

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Nov 22,2016
Minithumbup
By: 'Venchy'
Nov 22,2016
0 people found
this helpful
I bought a house recently with Natasha's help, very good communication and rapid response to all my enquiries. There was some delay from the seller's side but she was very helpful and making everything goes smoothly....
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Comment on agent fees
N/A
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“I have had 4 properties with them for over 10 years. In ......”

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Nov 21,2016
Minithumbdown
By: 'Upset'
Nov 21,2016
3 people found
this helpful
I have had 4 properties with them for over 10 years. In each property I have had issues, that ended up costing me money. They don't check properties often (in one I had a butterfly mural painted on an entire wall, which they failed to spot). Overall ...
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“I rent a property threw belvoir and have always found ......”

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Nov 21,2016
Minithumbup
Alyx
By: 'Staceym'
Nov 21,2016
4 people found
this helpful
I rent a property threw belvoir and have always found the staff at the west derby office friendly, helpful and efficient! Any issues that may arise with the property are always dealt with quickly. I would highly reccomend them to anybody! Great customer service and ...
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Comment on agent fees
Na
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“I've used Belvoir as my agents in Liverpool for some ......”

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Nov 18,2016
Minithumbup
By: 'Paul'
Nov 18,2016
3 people found
this helpful
I've used Belvoir as my agents in Liverpool for some years now and find their service excellent. I am happy to recommend them to anyone looking for a conscientious agent for their properties....
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Comment on agent fees
I use their Fully Managed service and think that the fees are appropriate to the job done.
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“I sold my property with Belvoir. From the start of ......”

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Nov 18,2016
Minithumbup
By: 'Claire'
Nov 18,2016
0 people found
this helpful
I sold my property with Belvoir. From the start of the process both Natasha and Rob were honest, polite and very helpful. The were quick to respond to my queries and speedy in following up my concerns. As a result of the buyers solicitor, the ...
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Comment on agent fees
Reasonable and negotiable
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“I use Belvoir at 54 Mill Lane L12 7JB as managing ......”

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Nov 18,2016
Minithumbup
Michael
By: 'J'
Nov 18,2016
4 people found
this helpful
I use Belvoir at 54 Mill Lane L12 7JB as managing agent for our rental property in Liverpool A shop unit plus also a flat They have always been very helpful and professional in the task of finding us a new tenant and organising all necessary ...
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Comment on agent fees
Good
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“Quality. Quality. Quality. Every member of the team has been ......”

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Nov 18,2016
Minithumbup
Craig
Mathew
By: 'David'
Nov 18,2016
0 people found
this helpful
Quality. Quality. Quality. Every member of the team has been polite, professional and helpful at every stage. From those who give recommendations with regards to valuation and suitable tenants to those who come and take photographs, meter readings and inspections. The simple things are done ...
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Comment on agent fees
Good. The agents fees are fair, neither cheap or expensive but a good reflection on the market rate and the service in respect of this is very good.
Was this helpful? Yes

“I called Jayde regarding a problem I was having with ......”

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Nov 17,2016
Minithumbup
By: 'Gillian'
Nov 17,2016
0 people found
this helpful
I called Jayde regarding a problem I was having with my front door lock. She had a locksmith out to me the same day and the lock was sorted within 10 minutes. Any maintenance repairs I need doing are all sorted quickly and efficiently. Can't fault ...
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“As a tenant for the past 6 months I can honestly ......”

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Nov 15,2016
Minithumbup
Michael
By: 'Jnug'
Nov 15,2016
5 people found
this helpful
As a tenant for the past 6 months I can honestly say I have had so much help and support from all the staff at this branch . They are always pleasant and polite and any repairs are dealt with within an acceptable time frame . Nothing has ...
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Comment on agent fees
Acceptable no different from others
Was this helpful? Yes

“We are very impressed by belvior professionals manner and the ......”

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Nov 12,2016
Minithumbup
By: 'Leon'
Nov 12,2016
0 people found
this helpful
We are very impressed by belvior professionals manner and the way they always keep to their high standards that's only match by the staff kind and honest approach to their job which they show 100% commitment....
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“They have been happy enough to help and quick to ......”

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Nov 12,2016
Minithumbup
By: 'Nottingham'
Nov 12,2016
0 people found
this helpful
They have been happy enough to help and quick to respond, however a contact details mistake did mean that important information was not relayed to me. This mistake was not rectified when I made them aware of it which did lead to some stress later ...
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“Michael, Adam and the rest of the guys at Belvoir ......”

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Nov 11,2016
Minithumbup
Adam
By: 'Phil'
Nov 11,2016
4 people found
this helpful
Michael, Adam and the rest of the guys at Belvoir are simply fantastic. The first letting agent I found in Liverpool was hopeless, so I thought I'd seek out an alternative. Belvoir now manage both my properties in Liverpool, and although I live 250 miles away, ...
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Comment on agent fees
Good
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“Purchased a property recently through Belvoir. Fantastic customer service, kept ......”

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Nov 10,2016
Minithumbup
Vicky
By: 'Alex'
Nov 10,2016
0 people found
this helpful
Purchased a property recently through Belvoir. Fantastic customer service, kept me updated throughout the process and helped chase any outstanding queries that I had to get things moving along. Would be a pleasure to do business with again....
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“Belvoir Prescot has managed my properties for a number of ......”

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Nov 10,2016
Minithumbup
By: 'Alexander'
Nov 10,2016
0 people found
this helpful
Belvoir Prescot has managed my properties for a number of years and their service is unmatched in the area. Recommend to any Landlord or Seller looking for a quality Estate Agents....
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Comment on agent fees
The fees are good for the service I get. Most other agencies charge more and offer less.
Was this helpful? Yes

“I highly recommend Belvoir (West Derby branch) who have managed ......”

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Nov 10,2016
Minithumbup
Michael
By: 'David'
Nov 10,2016
3 people found
this helpful
I highly recommend Belvoir (West Derby branch) who have managed my property for the best part of ten years. Their staff are pleasant, diligent and will go the extra mile when a problem/query arises that requires some further investigation. Their communication is excellent and ...
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Comment on agent fees
Recently asked Michael Sergison for information with regarding the valuation of my property. No problem. He spoke to his colleagues (another Belvoir Branch) and requested the information. Low and behold within a day I had an email with a desktop assessment. Now that is Excellent Service!
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“I do not like to complain but I recently moved ......”

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Nov 09,2016
Minithumbdown
By: 'Cottage'
Nov 09,2016
1 people found
this helpful
I do not like to complain but I recently moved into a property in which I reported fault with shower and hot water . I have been very disappointed with the reaction from maintenance as I have not been able to have shower and it has ...
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Comment on agent fees
Expensive for what I received in property
Was this helpful? Yes
By: Belvoir Devizes
Nov 09, 2016
View all comments (1)
Thank you for leaving a review. Our contractor has been trying to contact you over the last few weeks but unfortunately you have been unable to return his calls. He has the necessary parts on his van and is waiting to hear from you. ...

“We have been with Belvoir around 18 months and have been ......”

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Nov 09,2016
Minithumbup
Elaine
By: 'Alan'
Nov 09,2016
4 people found
this helpful
We have been with Belvoir around 18 months and have been very impressed with the service. If we have had any issues both Elaine and Alyx McKenna have been proactive in sorting things out and keeping us updated in regards to any progress....
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Comment on agent fees
This was the first time we have used an estate agent so at first thought they were expensive however with the ease of contact we have with them, the friendliness, the regular inspections and the pro-active response to any issues we do now understand why they are now in place.
Was this helpful? Yes

“Really good agents, quick feedback and easy contact. Whenever there ......”

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Nov 09,2016
Minithumbup
Michael
By: 'Piotr'
Nov 09,2016
4 people found
this helpful
Really good agents, quick feedback and easy contact. Whenever there is something needed it is being sorted immediately :) Saying that as a tenant of belvoir for almost a year...
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Comment on agent fees
Fees aren't high, payments done on good terms
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“I have let my property through belvoir for over 8 years ......”

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Nov 08,2016
Minithumbup
Adam
By: 'Helen'
Nov 08,2016
4 people found
this helpful
I have let my property through belvoir for over 8 years now and am extremely happy with the service. The regular reports and house reviews I get are invaluable to a landlord who lives overseas...
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Comment on agent fees
Good
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:29 AM 09/09/2020 by Rhona

Awards won by Belvoir

Regional Awards won by Belvoir

Individual Branch Awards

Welwyn, AL6

Swansea, SA1

Sutton Coldfield, B73

Stone, ST15

Stafford, ST16

St Helens, WA10

Sleaford, NG34

Shrewsbury, SY1

Peterborough, PE4

Hitchin, SG5

Harrogate, HG1

Grantham, NG31

Wigan, WN1

Cheltenham, GL53

Liverpool, L1

Nottingham, NG10

Stoke on Trent, ST1

Stoke on Trent, ST4

Nottingham, NG6

Dunstable, LU5

Loughborough, LE11

Rugby, CV21

Cambridge, CB5

Lincoln, LN5

Sheffield, S1



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