Belvoir
4.5/5, 5107 reviews
86% recommended
96% sales valuation accuracy
98% sales fee satisfaction
93% lettings valuation accuracy
92% lettings fee satisfaction
We are one of the UK's largest lettings franchises with over 15 years of experience and over 150 offices nationwide, each owned and managed by a local lettings specialistEach Belvoir office will provide you with a professional lettings and property management service that embraces our core principles of quality service and customer ... show more We are one of the UK's largest lettings franchises with over 15 years of experience and over 150 offices nationwide, each owned and managed by a local lettings specialist

Each Belvoir office will provide you with a professional lettings and property management service that embraces our core principles of quality service and customer care.

With an extensive selection of properties to rent including houses, apartments, city flats and studio accommodation, your local Belvoir team can provide a choice of properties to fulfil tenants' needs.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £22,000 £2,550,000
Lettings 93% 92% £268 £9,999
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1613 127 1990 466 374 19 210 11 191 106
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Images & Videos

“Karlaya was extremely helpful, communicated regularly throughout the process, showed ......”

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Dec 13,2017
Minithumbup
Karl
By: 'Fcott'
Dec 13,2017
1 people found
this helpful
Karlaya was extremely helpful, communicated regularly throughout the process, showed great common sense and went above and beyond to sort out the issues and with no fuss!...
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Comment on agent fees
Fees reasonable for level of service provided
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“I found that karlaya was very professional and fully in ......”

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Dec 13,2017
Minithumbup
Karlaya
By: 'Arryragbags'
Dec 13,2017
0 people found
this helpful
I found that karlaya was very professional and fully in control with my needs to find a tenant for my property....
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Comment on agent fees
Good
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“Excellent work re-letting property. Chasing leaving tenant to sort out ......”

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Dec 12,2017
Minithumbup
Annie
By: 'Dave'
Dec 12,2017
0 people found
this helpful
Excellent work re-letting property. Chasing leaving tenant to sort out multiple issues and re-let so quickly, a good team effort. Worth adding, this isn't the first time I've rated the team, always working hard in the background to help my tenants which keeps me both ...
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Comment on agent fees
Competitive and fair, any discrepancies resolved quickly.
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“Karlaya was very help full and kept us informed at ......”

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Dec 12,2017
Minithumbup
Karlaya
By: 'Shaun'
Dec 12,2017
1 people found
this helpful
Karlaya was very help full and kept us informed at all times about the move . I would recommend her and the Belvoir team in West Derby to anyone . Many thanks Shaun Martin...
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Comment on agent fees
Good
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“This is the first time I have rented so I ......”

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Dec 12,2017
Minithumbup
Karlaya
By: 'The'
Dec 12,2017
1 people found
this helpful
This is the first time I have rented so I wasn't too sure about the process. Staff at the West Derby branch were very helpful in guiding me through. Every phone call I made they always had the answers which was very reassuring. The whole ...
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Comment on agent fees
Average
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“Excellent customer service provided including efficient viewings and move in ......”

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Dec 12,2017
Minithumbup
Karlaya
By: 'Leanne'
Dec 12,2017
0 people found
this helpful
Excellent customer service provided including efficient viewings and move in meeting. Thanks very much for making the process run so smoothly!...
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“We have now used Jan and John for a second ......”

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Dec 10,2017
Minithumbup
John
Jan
By: 'Patrick'
Dec 10,2017
1 people found
this helpful
We have now used Jan and John for a second time this year to sell a second property. Again outstanding service received from them both. Great communication throughout and very supportive. Would definitely use again in the future and will recommend....
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Comment on agent fees
Competative
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“Have used them for 8 years, very informative & are always on ......”

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Dec 10,2017
Minithumbup
By: 'Jim'
Dec 10,2017
5 people found
this helpful
Have used them for 8 years, very informative & are always on the ball, makes you feel your property is in good hands, great service...as a landlord, a priority is to have a good property management company working for you, these guys tick that box......
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By: LORRAINE ANDREWS
Dec 11, 2017
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Great to read your comments Jim, thank you! Lorraine ...

“Great service. Friendly and welcoming staff. Always quick to respond ......”

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Dec 06,2017
Minithumbup
Lucy
By: 'Brittany'
Dec 06,2017
0 people found
this helpful
Great service. Friendly and welcoming staff. Always quick to respond to emails and really helpful. Would highly recommend going through Belvoir...
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Comment on agent fees
Good
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“I have heard many terrible stories about housing agencies and ......”

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Dec 06,2017
Minithumbup
Daniel
By: 'Kwasi'
Dec 06,2017
0 people found
this helpful
I have heard many terrible stories about housing agencies and how all they want is to make money quickly and then their duties basically end and you have to wait for ages before they attend to your needs as a tenant. But no, not Belvoir ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Daniel Bourke
Dec 07, 2017
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Many thanks for your review Kwasi and Ruby. I'm pleased that we were able to find the property you wanted and are happy in your apartment. Daniel ...

“We used Belvoir for the first time on this project ......”

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Dec 05,2017
Minithumbup
Jan
John
By: 'Jennifer'
Dec 05,2017
0 people found
this helpful
We used Belvoir for the first time on this project and we weren't disappointed, their professionalism was second to none. We'll be using them again in the future for sure...
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Comment on agent fees
Fair
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“Without doubt the best sales team in the Hitchin. Professional ......”

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Dec 05,2017
Minithumbup
Jan
John
By: 'James'
Dec 05,2017
0 people found
this helpful
Without doubt the best sales team in the Hitchin. Professional service Great communication Would recommend in a heart beat Thanks Jan and John...
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Comment on agent fees
Very competative
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“I joined the agency with the old owners and could ......”

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Dec 05,2017
Minithumbdown
Nathan
By: 'unhappy'
Dec 05,2017
2 people found
this helpful
I joined the agency with the old owners and could not fault the service, however, since they were taken over by Nathan and his team they have been completely taking me for a ride as a landlord and I have since found out they have ...
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Comment on agent fees
Rubbish. Really expensive and don't actually do anything for the fees
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“Both Les and Karen are always cheerful and helpful. They ......”

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Dec 05,2017
Minithumbup
By: 'Gail'
Dec 05,2017
0 people found
this helpful
Both Les and Karen are always cheerful and helpful. They are both friendly and do their best to sort out issues as soon as possible. We are very pleased to be renting through the Jockey Road team....
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Comment on agent fees
Fees seem very fair.
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“Swift and personalised service from Tom. There was a repair ......”

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Dec 05,2017
Minithumbup
By: 'SK'
Dec 05,2017
0 people found
this helpful
Swift and personalised service from Tom. There was a repair issue in our house, Tom was very effective in dealing with it but also very good at following up and making sure the issue was dealt with....
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“I have had 3 properties renting through Belvoir and the letting ......”

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Dec 05,2017
Minithumbup
Dean
By: 'Ike'
Dec 05,2017
0 people found
this helpful
I have had 3 properties renting through Belvoir and the letting team have been superb. Especially Dean McVay who was involved in all of them. I found Dean to be very helpful, professional and easy to deal with. I would recommend Belvoir, Liverpool Central to any ...
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Comment on agent fees
The agents's fees have been and are very reasonable.
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“Belvoir have been managing my property for nearly 10 years while ......”

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Dec 04,2017
Minithumbup
By: 'Soumya'
Dec 04,2017
0 people found
this helpful
Belvoir have been managing my property for nearly 10 years while I have lived overseas. Thanks to their systems and professionalism I have never had to worry about my house. Rental payments were prompt and they have always been available for any advice that I needed ...
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Comment on agent fees
good
Was this helpful? Yes

“Jordan, was very helpful in finding both my partner and ......”

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Dec 03,2017
Minithumbup
By: 'Charlotte'
Dec 03,2017
0 people found
this helpful
Jordan, was very helpful in finding both my partner and myself a property to rent in hitchin. We had a few requirements and some of which we weren't sure of but Jordan still found us somewhere that we hope will fulfil our needs when we ...
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“The service we have been given from Belvoir Stafford has ......”

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Dec 01,2017
Minithumbup
By: 'Laura'
Dec 01,2017
0 people found
this helpful
The service we have been given from Belvoir Stafford has been second to none, right from the onset we have had an extremely professional, friendly and prompt service from all staff we have dealt with. As a tenant I would definitely recommended renting through this ...
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Comment on agent fees
Good
Was this helpful? Yes

“Excellent service, very supportive throughout the purchase. Highly recommended and ......”

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Dec 01,2017
Minithumbup
John
Jan
By: 'rhombus_intuition'
Dec 01,2017
0 people found
this helpful
Excellent service, very supportive throughout the purchase. Highly recommended and greatly appreciated. Many thanks for your help and I would certainly use again....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Ade Bolaji
Dec 02, 2017
View all comments (1)
Thank you very much to Jordan for your fast response when my electricity went off at my newly rented property. Your quick action meant my wife and kids didn't stay long without heating and light. Thank you very much from me and my family. ...

“Dean has promptly replied to my emails and his been ......”

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Nov 30,2017
Minithumbup
Dean
By: 'J'
Nov 30,2017
0 people found
this helpful
Dean has promptly replied to my emails and his been flexible around my work schedule. Inspected property and provided a comprehensive report....
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“BRILLIANT FROM START TO FINISH could not fault her efforts ......”

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Nov 30,2017
Minithumbup
Karlaya
By: 'Donald'
Nov 30,2017
2 people found
this helpful
BRILLIANT FROM START TO FINISH could not fault her efforts at all, she had every base covered and clearly explained- could not ask for more A VERY BIG THANK YOU to Karlaya...
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Comment on agent fees
Good and fair
Was this helpful? Yes

“Dean is always helpful and where issues arise deals with ......”

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Nov 30,2017
Minithumbup
Dean
By: 'Drake'
Nov 30,2017
0 people found
this helpful
Dean is always helpful and where issues arise deals with them efficiently and keeps us well informed. Very happy with his work. We are also very happy with Belvoir generally, who provide an excellent letting and management service....
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Comment on agent fees
They charge 8% to manage a property, with a flat fee of £240 for a reletting. That is reasonable for this type of property.
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“As a landlord the service from this agent is "deplorable". ......”

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Nov 29,2017
Minithumbdown
By: 'DGM'
Nov 29,2017
3 people found
this helpful
As a landlord the service from this agent is "deplorable". While in the 10 years we have rented to tenants, not once have we had a tenant issue. However, when it comes to the agent, there is a complete and utter lack of professionalism and responsibility. ...
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By: Adrian Walton
May 26, 2022
View all comments (1)
Mr Morgan has had his claim against the tenant dismissed in full by the DPS, and 8 of his 9 claims against us rejected by the Property Ombudsman, including his case for the oak flooring. We paid him 100 against his claim of over 2500 pounds. I wanted to set the record straight as he will not! ...

“Thank you very much for the fast ,efficient ,professional and ......”

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Nov 29,2017
Minithumbup
Daniel
Hasna
By: 'Katherine'
Nov 29,2017
0 people found
this helpful
Thank you very much for the fast ,efficient ,professional and excellent work .Specially the processing of papers are dealt well ....
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Comment on agent fees
Good
Was this helpful? Yes
By: Daniel Bourke
Nov 30, 2017
View all comments (1)
Thank you Katherine. I hope your move in goes well and you are happy in your house. Daniel ...

“Janet has always been extremely helpful, from helping me to ......”

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Nov 29,2017
Minithumbup
Janet
By: 'Jayne'
Nov 29,2017
0 people found
this helpful
Janet has always been extremely helpful, from helping me to find a suitable place to rent, to helping with the moving in process, and with any query I have had since. I always get prompt replies to questions and her lovely friendly manner is reassuring. ...
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“Melissa was really helpful with the purchase of buying my ......”

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Nov 29,2017
Minithumbup
By: 'Lisa'
Nov 29,2017
0 people found
this helpful
Melissa was really helpful with the purchase of buying my property. it was a pleasure to use the estate agent services. And will use again in the future....
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Comment on agent fees
Good
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“Janet has been an absolute star with my move-in process. ......”

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Nov 29,2017
Minithumbup
Janet
By: 'Graeme'
Nov 29,2017
0 people found
this helpful
Janet has been an absolute star with my move-in process. She has made sure to keep me informed at every step of the way and ensured that I understood everything - I couldn't rerecommend her and Belvoir more!...
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“I was in the unfortunate position of being made homeless ......”

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Nov 28,2017
Minithumbup
Rebecca
By: 'Billy'
Nov 28,2017
0 people found
this helpful
I was in the unfortunate position of being made homeless from 19th January 2018 due to my current Landlord wanting his property back due to his circumstances changing. Rebecca initially showed my mother and I around both St Domingo Vale and Waterperry Drive. Rebecca was sympathetic ...
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Comment on agent fees
Although there are similar prices within the market I am a firm believer you only get what you pay for and your fees were for the Rolls Royce service I received.
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“Every staff member I've spoken to has been very helpful, ......”

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Nov 28,2017
Minithumbup
Karlaya
By: 'Heather'
Nov 28,2017
2 people found
this helpful
Every staff member I've spoken to has been very helpful, professional and with a fantastic standard of customer service. Belvoir made my moving in experience very exciting and I would highly recommend them to anybody looking to move....
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Comment on agent fees
Very reasonable
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:29 AM 09/09/2020 by Rhona

Awards won by Belvoir

Regional Awards won by Belvoir

Individual Branch Awards

Welwyn, AL6

Swansea, SA1

Sutton Coldfield, B73

Stone, ST15

Stafford, ST16

St Helens, WA10

Sleaford, NG34

Shrewsbury, SY1

Peterborough, PE4

Hitchin, SG5

Harrogate, HG1

Grantham, NG31

Wigan, WN1

Cheltenham, GL53

Liverpool, L1

Nottingham, NG10

Stoke on Trent, ST1

Stoke on Trent, ST4

Nottingham, NG6

Dunstable, LU5

Loughborough, LE11

Rugby, CV21

Cambridge, CB5

Lincoln, LN5

Sheffield, S1



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