Belvoir
4.5/5, 5107 reviews
86% recommended
96% sales valuation accuracy
98% sales fee satisfaction
93% lettings valuation accuracy
92% lettings fee satisfaction
We are one of the UK's largest lettings franchises with over 15 years of experience and over 150 offices nationwide, each owned and managed by a local lettings specialistEach Belvoir office will provide you with a professional lettings and property management service that embraces our core principles of quality service and customer ... show more We are one of the UK's largest lettings franchises with over 15 years of experience and over 150 offices nationwide, each owned and managed by a local lettings specialist

Each Belvoir office will provide you with a professional lettings and property management service that embraces our core principles of quality service and customer care.

With an extensive selection of properties to rent including houses, apartments, city flats and studio accommodation, your local Belvoir team can provide a choice of properties to fulfil tenants' needs.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £22,000 £2,550,000
Lettings 93% 92% £268 £9,999
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1613 127 1990 466 374 19 210 11 191 106
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Excellent service!...”

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Jun 18,2018
Minithumbup
By: 'Lesley'
Jun 18,2018
0 people found
this helpful
We are more than happy to recommend this excellent letting agency. The service provided was extremely professional, efficient, and importantly, very friendly. Throughout the process we have felt able to ask questions at any point and have them answered promptly and thoroughly. We would add ...
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Comment on agent fees
Very good indeed..
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“Amazing customer service...”

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Jun 18,2018
Minithumbup
Stacey
By: 'Miss'
Jun 18,2018
0 people found
this helpful
Stacey was a fabulous help to both me and my partner on getting us moved into our new property Fast and efficiently!. She couldn't off done enough to help meet all our needs. Such a polite and genuine person. Amazing customer service! Overall amazing agent. ...
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“Contracts...”

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Jun 15,2018
Minithumbdown
By: 'James'
Jun 15,2018
1 people found
this helpful
Having waited over 3 weeks for our deposit back when in the contracts it says 10 days. In my eyes that's a breech of contracts and then charging a £60 check out fee and when I phone they say it's in the contract abit cheeky I think when ...
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Comment on agent fees
Bad
Was this helpful? Yes
By: Belvoir Kettering
Jun 16, 2018
View all comments (1)
Thank you for your comment, I am sorry that you are not happy with the service provided, We worked tirelessly to get your deposit back to you as quickly as possible. If you would like to discuss this further then please feel free to give our Kettering Branch a call. ...

“All round excellence...”

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Jun 15,2018
Minithumbup
Carly
Hannah
By: 'P'
Jun 15,2018
0 people found
this helpful
The staff at Belvoir were very friendly, professional and accommodating of our needs. Their service was streamlined and we felt confident in the ability of the team to fulfil our requirements....
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Comment on agent fees
We consider that the fees were extremely reasonable for the comprehensive service on offer.
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“Very unprofessional service...”

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Jun 14,2018
Minithumbdown
Luke
By: 'Claudia'
Jun 14,2018
3 people found
this helpful
They are dishonest, unprofessional, unreliable, please do not get in touch with them. I had to leave my flat before the end of the tenancy, 2 months notice and they said that everything was fine until a new tenant moves in. In 2 months no one visits ...
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“To listen to the customer!! Possibly get back to them over a highlighted issue....”

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Jun 14,2018
Minithumbdown
Elaine
By: 'Fast'
Jun 14,2018
0 people found
this helpful
Hey, over all everything has been ok. Issues are having crap builders carry out work. Having had work completed by some cowboy. A bathroom refit was supposed to be a 3 day job. Started in June and finished in September. An on top of that a ...
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Comment on agent fees
Over priced
Was this helpful? Yes
By: Jennifer Folan
Jun 18, 2018
View all comments (1)
Thank you for your feedback, it is always appreciated. Contractors instructed by Belvoir are not employed by us, but do complete works on our landlords behalf. We are sorry that you feel that you didn't have the best experience with this particular contractor and can assure you we have taken the necessary steps to ensure that this situation does not happen again. Please do not hesitate to contact us should you wish to discuss this further, and thank you once again for taking the time to l ...

“Very helpful and pleasant...”

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Jun 12,2018
Minithumbup
Stacey
By: 'Sam'
Jun 12,2018
0 people found
this helpful
Was really pleased wit Stacey, she was very helpful and pleasant , thanks very much for all your help I am pleased wit flat ....
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“Belvoir Sheffield...”

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Jun 12,2018
Minithumbup
By: 'hcooper23295'
Jun 12,2018
0 people found
this helpful
A quick and easy process. All friendly staff. Would only suggest easier written communication i.e. when making payments, emails would be preferred from one singular email instead of multiple people. That being said, both staff members were fantastic....
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“Reliable Agent...”

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Jun 12,2018
Minithumbup
Adam
By: 'Sue'
Jun 12,2018
0 people found
this helpful
I have been a client of Belvoir for probably 20+ years. They have always been competent and trustworthy. I have found that Belvoir act in my best interests in the increasingly difficult business of property rental in the Liverpool area. As an overseas client this is ...
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Comment on agent fees
acceptable
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“Matthew does an absolutely fantastic job....”

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Jun 12,2018
Minithumbup
Matt
By: 'Diane'
Jun 12,2018
0 people found
this helpful
Although he is very overworked, Matthew always does his best and is very supportive. We have recently had a very difficult tenant and he has worked with us to combat the problems that have arisen....
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“Excellent Service...”

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Jun 09,2018
Minithumbup
Francesca
By: 'Charles'
Jun 09,2018
0 people found
this helpful
This is the first occasion that I have used Belvoir as a letting agent. The service provided has been first class with both Francesca and Natasha conducting the whole process in an efficient manner. Thank you....
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“Efficiency at its best!...”

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Jun 08,2018
Minithumbup
By: 'Tony'
Jun 08,2018
0 people found
this helpful
I was a client for over two years on a new build rental property. Wendy Lee was always the consummate professional dealing with any enquiries I had. Emails and telephone messages were always efficiently returned. Communication was never an issue and the rare occasion of ...
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Comment on agent fees
Reasonable but overall good. £50 checking out fee was a bit steep!
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“Passage to Rightmove...”

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Jun 05,2018
Minithumbup
Joseph
By: 'Nadroj'
Jun 05,2018
0 people found
this helpful
Needed to fill my newly bought house with tenants quick and couldn't advertise on Rightmove directly as they only accepts adverts from estate agents. Belvoir were happy to let me write a narrative,provide them with pictures and for a small fee,place my advert ...
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“Renting my 3rd property with Belvoir Sheffield...”

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Jun 04,2018
Minithumbup
Francesca
By: 'Aena'
Jun 04,2018
0 people found
this helpful
This is the 3rd property which I am renting from Belvoir Sheffield and I have to say that the team has been immensely helpful, especially Francesca who is as kind as she is efficient and accommodating. Very reliable team and a pleasure to deal with ...
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Comment on agent fees
Reasonable compared to other agents
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“Excellent customer care an communication skills...”

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Jun 04,2018
Minithumbup
By: 'Lisa'
Jun 04,2018
0 people found
this helpful
Sadie has been brilliant she's kept in constant contact an has fixed problems within the property we are renting as they have arose, Nothing hasn't been a problem an I felt at ease contacting her numerous times. She Is a credit to the team an ...
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“Fantastic efficient and friendly team...”

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Jun 03,2018
Minithumbup
By: 'happylandlord'
Jun 03,2018
0 people found
this helpful
This is the second time I have used Belvoir Guildford to find tenants. Again everything went really smoothly, they acted very quickly, kept me informed and helped to organise some works in my flat too. I'd like to thank Glenn, Magda, Adriana and Jake for ...
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Comment on agent fees
the fees are lower than other agents quoted me
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“Good....”

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Jun 03,2018
Minithumbup
Mathew
By: 'Philip'
Jun 03,2018
0 people found
this helpful
Good service good fees good service from Mathew and Chelsey good communication now waiting for the hartshill branch to get my son a property my daugher has gone through hartshill also...
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Comment on agent fees
Good
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“Lie after Lie from belvoir Stratford upon Avon totally unprofessional and they do not care about their...”

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Jun 01,2018
Minithumbdown
By: 'Honestal'
Jun 01,2018
1 people found
this helpful
DO NOT RENT with them. They just started properties for sale too! If they are this bad with rented then they will be the save with buying and selling! OMG no do not use their services. I have worked in this industry in London and ...
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Comment on agent fees
Bad hidden fees.
Was this helpful? Yes

“Belvoir Team Feedback...”

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Jun 01,2018
Minithumbup
By: 'Neil'
Jun 01,2018
0 people found
this helpful
I have worked with Belvoir for over a decade now and they have been a pleasure to work with. A very professional and personable team offering excellent service. Congratulations for expanding into property sales. Keep up the good work!...
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Comment on agent fees
Fees are in line with the market but with a personable and professional service, so a bargain.
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“Highly Recommended...”

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Jun 01,2018
Minithumbup
By: 'Mr&Mrs'
Jun 01,2018
0 people found
this helpful
My Wife and I purchased two properties to rent out in December 2011. We have used Belvoir from the beginning using the Bourne office then the Peterborough office and currently the Stamford office with Di and Luke. They are efficient, friendly and very knowledgeable and We ...
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Comment on agent fees
As far as I know Belvoir's fees are competitive.
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“Everything went smoothly...”

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Jun 01,2018
Minithumbup
Daniel
By: 'Bill'
Jun 01,2018
0 people found
this helpful
We have not rented a property for a very long time, but needed a furnished appartment for a while in Dunstable. Daniel was very good in leading us through the process and making sure that everything was done efficiently....
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Comment on agent fees
Appeared to be about the normal amount
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“Professional service...”

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May 31,2018
Minithumbup
Daniel
By: 'Debbie'
May 31,2018
0 people found
this helpful
Daniel Bourke provided a friendly yet professional and highly efficient service. He kept me informed regarding the interest in the property and responded to any queries promptly. Thanks to him suitable tenants were found quickly. The whole process of renting out the house was straightforward ...
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Comment on agent fees
Very reasonable
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“Excellent...”

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May 31,2018
Minithumbup
Rebecca
By: 'Gary'
May 31,2018
0 people found
this helpful
Excellent help, very professional, the process was really quick and easy, allways go out of there way to help you....
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Comment on agent fees
Good
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“Best renting experience I have ever had...”

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May 30,2018
Minithumbup
picture is hidden
By: 'Ege'
May 30,2018
4 people found
this helpful
I've rented many houses/flats in different cities and countries, Belvoir Charlton Branch is the best agency I have ever dealt with. Kashif Asif (Branch Manager) greatly helped me during my settlement. He's still helping me and keeping contact whenever I need any assistance regarding ...
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- They are very helpful, polite and effective in solving the problems related to your property. - It is quite easy to reach them and getting feedback, specifically via e-mail.
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“Very helpful at all times...”

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May 30,2018
Minithumbup
Mathew
By: 'Delilah'
May 30,2018
0 people found
this helpful
I found them to be extremely helpful and very professional at all times.They sorted out any queries and problems I might have had, and they were very knowledgeable.Very good to deal with....
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Comment on agent fees
Standard fees
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By: Craig
May 31, 2018
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Thankyou for your review ...

“Faultless...”

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May 30,2018
Minithumbup
By: 'Laura'
May 30,2018
0 people found
this helpful
Belvoir provided us with a professional, fast, efficient and friendly service at all times throughout the time we spent with them. Any questions we had were dealt with in good time and to our satisfaction....
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Comment on agent fees
Fees are similar to other agents.
Was this helpful? Yes
By: Sian de Gracia
Jun 01, 2018
View all comments (1)
Terrible service from Belvoir Harrogate. Many issues throughout our 5 year rental problem, many of which were not sorted out. including a bathroom window that we could not open and a cooker with a broken door that was never fixed. Charges a ridiculous amount for the pettiest of issues. Would not recommend. ...

“Great, efficient customer service...”

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May 29,2018
Minithumbup
Shalin
By: 'Afrina'
May 29,2018
0 people found
this helpful
Shalin and Minesh were great handling tenants for us and we could not have done without their help. Their service is efficient and on point and we would recommend them to any other landlords or tenants....
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“Professional and no hassle...”

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May 29,2018
Minithumbup
Daniel
By: 'Owen'
May 29,2018
0 people found
this helpful
Recently let out my property with Belvoir, was a quick and easy process, my property was let quickly with no hassle and for a good price, I would highly recommend....
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Comment on agent fees
Good
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“Pleased...”

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May 28,2018
Minithumbdown
By: 'Clive'
May 28,2018
0 people found
this helpful
We used Belvoir to sell my late parents house earlier this year. We had a great experience, they were knowlageable, helpful & kept us informed all the way. Fees were agreed up front & no hidden "Extra's" came in to it. Thank you all for a plesant, ...
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Comment on agent fees
Excellent.
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“Excellent Customer Service...”

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May 25,2018
Minithumbup
Alicia
By: 'Lily'
May 25,2018
2 people found
this helpful
Alicia and everyone at belvoir has provided us excellent service throughout our move. From viewing the property through to handing over the keys they have been supportive and have always gone the extra mile for us. We are extremely impressed with them and don't have ...
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Comment on agent fees
Reasonable fees compared to other agents in similar locations.
Was this helpful? Yes
By: Alicia Andrews
Jul 24, 2018
View all comments (1)
Hi Lily & Matthew, Glad to hear your move went so smoothly. Thank you for such a lovely review, always here to help! Thanks again Alicia Andrews - Marketing & Lettings Consultant - Belvoir Doncaster ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:29 AM 09/09/2020 by Rhona

Awards won by Belvoir

Regional Awards won by Belvoir

Individual Branch Awards

Welwyn, AL6

Swansea, SA1

Sutton Coldfield, B73

Stone, ST15

Stafford, ST16

St Helens, WA10

Sleaford, NG34

Shrewsbury, SY1

Peterborough, PE4

Hitchin, SG5

Harrogate, HG1

Grantham, NG31

Wigan, WN1

Cheltenham, GL53

Liverpool, L1

Nottingham, NG10

Stoke on Trent, ST1

Stoke on Trent, ST4

Nottingham, NG6

Dunstable, LU5

Loughborough, LE11

Rugby, CV21

Cambridge, CB5

Lincoln, LN5

Sheffield, S1



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