Beals Independent Sales and Letting Agents
3.6/5, 309 reviews
66% recommended
88% sales valuation accuracy
93% sales fee satisfaction
Beals Independent Estate Agents and Surveyors are a well established local firm founded in 1995 with a dedicated business plan aimed at providing an unrivalled level of service over a wide range of property transactions. show more Beals Independent Estate Agents and Surveyors are a well established local firm founded in 1995 with a dedicated business plan aimed at providing an unrivalled level of service over a wide range of property transactions.

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Latest Reviews

 View all Reviews 309
22nd Nov 2024
reviewed by 'W'
“This is directed toward the portsmouth's north end brunch!The worst and the most scumbag people I had ever dealt ......”
6th Feb 2024
reviewed by 'Barbara'
“If I could give 0 stars I would. Maintenance with one contractor. Weeks waitinf or fixing issues. They gave maintenance guy ......”
6th Apr 2022
reviewed by 'Martyn'
“Hanna from the letting side is brilliant at her job. Very professional and kind. The office in North End is ......”
2nd Feb 2022
reviewed by 'Sheila'
“I am moving into a rental property handled by Beals shorttly. I cannot praise Beals highly enough. I am disabled ......”
14th Jan 2022
reviewed by 'Ellen Hayter'
“Hannah C has been amazing as our letting agent, she has gone above and beyond to help us in the ......”
2nd Aug 2021
reviewed by 'nick jones'
“don't rent from Kirsty Millis and Shelby and jasmine Warwick, total disgrace i have pushed my limit nit done anything ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 88% 93% £40,000 £445,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
43 17 40 63 74 3 39 4 7 19
Opening Hours
  • Monday: 08:30 - 18:30
  • Tuesday: 08:30 - 18:30
  • Wednesday: 08:30 - 18:30
  • Thursday: 08:30 - 18:30
  • Friday: 08:30 - 18:30
  • Saturday: 09:00 - 05:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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Rankings
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Estate agents
Letting agents
Latest Properties

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Beals Independent Sales and Letting Agents Branches (view all 13)
Eastleigh, SO50
Emsworth, PO10
Fareham, PO16
Gosport, PO12
Havant, PO9
Hedge End, SO30
North End Portsmouth, PO2
Park Gate, SO31

“I am a landlord with several properties and have always ......”

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Jul 28,2017
Minithumbup
By: 'Elaine'
Jul 28,2017
0 people found
this helpful
I am a landlord with several properties and have always only used Beals to manage them for me. Dan is superb and so are the rest of the staff. They sort out any problems that come in from my tenants and take all the hassle ...
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Comment on agent fees
The agent fees are also good.
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“Out of 3 local agents darrell from beals came across the ......”

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Jul 05,2017
Minithumbup
By: 'Mr'
Jul 05,2017
3 people found
this helpful
Out of 3 local agents darrell from beals came across the most realistic on the potential for selling our bungalow in the time frame required. Our first potential buyers pulled out for no apparent reason after leading both beals and ourselves on a merry dance and ...
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Comment on agent fees
There about the same as others out there but it was easy money on this sale. Didnt use there conveyancing team at request of solicitors.
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“Worst service ever being a student the entire house was ......”

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Apr 17,2017
Minithumbdown
By: 'Lhiam'
Apr 17,2017
5 people found
this helpful
Worst service ever being a student the entire house was a mess when we moved in . Garden was trash fridges were smashed locks in doors missing. Rooms were in a mediocre state. Missing utilities that were promised. Breach of contract by the means of (I ...
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Comment on agent fees
Bad bad bad bad
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“Unfortunate experience,*. Rude and very unprofessional, tried telling me that ......”

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Mar 23,2017
Minithumbdown
By: 'Disgruntaled'
Mar 23,2017
7 people found
this helpful
Unfortunate experience,*. Rude and very unprofessional, tried telling me that our offer would be taken more seriously if we used their conveyancey service. (strike 1 this is illegal, trying to force customers to use their service) then after I refused as well as stating our offer ...
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“I have not had a good experience renting with Beals ......”

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Mar 10,2017
Minithumbdown
By: 'Would'
Mar 10,2017
6 people found
this helpful
I have not had a good experience renting with Beals at all. At first it was just property maintenance that was below standard however, by the end of my tenancy, staff in branch were also completely incompetent. I had not hot water in December for ...
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Comment on agent fees
Initial fees were fine. Some fees weren't made clear. For example, charging for a reference when I moved.
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“Darrell Manchip gave us an excellent service from the beginning ......”

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Mar 09,2017
Minithumbup
By: 'Satisfied'
Mar 09,2017
4 people found
this helpful
Darrell Manchip gave us an excellent service from the beginning of the transaction to the end. It was a complicated purchase because of existing tenants, but he patiently supported us, the vendors and the tenants to reach agreement, doing far more for us than we ...
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Comment on agent fees
N/A
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“Avoid this company like the plague.They're unorganised and rude. ......”

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Mar 09,2017
Minithumbup
By: 'ChrisA'
Mar 09,2017
12 people found
this helpful
Avoid this company like the plague. They're unorganised and rude. Treat you with no respect and are unable to complete simple tasks. Their head office is just as bad, always end up dealing with different staff and none have a clue...
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Comment on agent fees
Rip off as no service provided
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“Beals is an appalling company!! Do not ever go through ......”

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Mar 04,2017
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By: 'Tilly'
Mar 04,2017
5 people found
this helpful
Beals is an appalling company!! Do not ever go through them as we rented a property through them it took them months to sort out all our issues. Half the time getting us to chase up the landladys maintence guy ourselves which is supposed to ...
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Comment on agent fees
Fair
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“Beaks are good if your buying a property but if ......”

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Dec 22,2016
Minithumbdown
By: 'Shaun'
Dec 22,2016
5 people found
this helpful
Beaks are good if your buying a property but if your renting they are shocking. No one seems to want to help you out. I have had a leak in my roof for over 7 weeks now my items have been damaged the place stinks of ...
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“The most unprofesional agency in Southsea/Portsmouth. I will never ......”

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Nov 23,2016
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By: 'Ann'
Nov 23,2016
7 people found
this helpful
The most unprofesional agency in Southsea/Portsmouth. I will never recomand this agency. They didn't do anything during the contract, but at the check out the taken the rent , another 400£ because we moved a month earlier ,they knew that we are going to move but ...
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Comment on agent fees
they will try to charge you even for the air!
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“Beals have been outright ignoring all my correspondence about returning ......”

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Aug 23,2016
Minithumbup
By: 'Andy'
Aug 23,2016
2 people found
this helpful
Beals have been outright ignoring all my correspondence about returning my deposit for nearly 3 months. When I asked for the details of the deposit protection company they still didn't reply and instead contacted the deposit company to cancel my protection. Nothing like acceptable....
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Comment on agent fees
Most expensive I've paid in a decade of renting and things hidden in the small print.
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“Darrell was fantastic when he helped us sell 2 properties and ......”

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Aug 22,2016
Minithumbup
By: 'Janet,'
Aug 22,2016
3 people found
this helpful
Darrell was fantastic when he helped us sell 2 properties and buy just 1 A complete Star ! Totally professional and a great guy ta boot !...
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Comment on agent fees
Fees ok
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“I wanted to write to you to let you know ......”

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Aug 17,2016
Minithumbdown
By: 'Vashti'
Aug 17,2016
1 people found
this helpful
I wanted to write to you to let you know what a wonderful experience dealing with your team has been. In particular Josh has been a real pleasure to deal with....
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“Got quoted £250 per person for reference and inventory £120. Yet on ......”

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Jun 21,2016
Minithumbdown
By: 'Mike'
Jun 21,2016
3 people found
this helpful
Got quoted £250 per person for reference and inventory £120. Yet on website it states £150 PP for reference and £60 for inventory. We all know how much it actually costs for a reference. £1090 in fees besides rent/deposit etc to move in is an absolute joke! One does ...
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“Purchased my flat through Beal's and used their letting department ......”

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Apr 06,2016
Minithumbup
By: 'Connolly'
Apr 06,2016
0 people found
this helpful
Purchased my flat through Beal's and used their letting department to source me a tenant and manage the property. Found me a tenant very quickly and have had no issues. Dan and Oliver kept me updated from start to finish, great customer service. Have recommended ...
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Comment on agent fees
I had spoken with a number of agencies and felt the fees were very reasonable. Cheaper then other agents locally
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“My advice would be to steer well clear of Beals! ......”

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Apr 01,2016
Minithumbdown
By: 'Kim'
Apr 01,2016
4 people found
this helpful
My advice would be to steer well clear of Beals! They will charge fees for everything and do very little. They never return your calls and I have been trying to get my deposit back for ages and I am now going through the dispute ...
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What agent could do to change your mind?
Very bad
Attached Filesnbsp;
Comment on agent fees
Very bad
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“I made an offer on a property marketed by beaks, ......”

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Mar 18,2016
Minithumbdown
By: 'Madsen'
Mar 18,2016
3 people found
this helpful
I made an offer on a property marketed by beaks, apparently I was the highest bidder and had a mortgage in principle. I was turned down by beals as I wasn't on their preferred customer list. I wonder if the vendor knew beals took an ...
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What agent could do to change your mind?
Bad.
Attached Filesnbsp;
Comment on agent fees
Bad.
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“Darryl attended the property for sale and I also had ......”

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Feb 29,2016
Minithumbup
By: 'Mazudaz'
Feb 29,2016
3 people found
this helpful
Darryl attended the property for sale and I also had one other agent visit that evening. Darryl listened more and filled me with more confidence, so I selected Beals. The next evening, Darryl showed a prospective buyer around and received an offer, which we accepted. ...
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Comment on agent fees
Beals matched a lower fee from another agent, so we had all we could want.
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“They say that buying a house is stressful? But i ......”

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Feb 27,2016
Minithumbup
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Liz
By: 'Del'
Feb 27,2016
0 people found
this helpful
They say that buying a house is stressful? But i would say the worst part of the process is the uncertainty and not being kept up to date and informed. How ever, Liz Parsons was the only person from start to finish who kept her ...
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“The most unprofessional, disgusting level of service imaginable! I rented ......”

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Feb 19,2016
Minithumbdown
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matthew
By: 'Lee'
Feb 19,2016
4 people found
this helpful
The most unprofessional, disgusting level of service imaginable! I rented a place in North end, the boiler didn't work from day one, the shower was broken, the toilet leaked on the balcony and had been leaking for months which turned to green sludge. This was ...
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What agent could do to change your mind?
Fees are made up as they go along, Will try and add fees for anything they fancy.
Attached Filesnbsp;
Comment on agent fees
Fees are made up as they go along, Will try and add fees for anything they fancy.
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“I had been renting through Beals (Southsea) for nearly 2 1/2 years, ......”

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Jan 22,2016
Minithumbup
By: 'Maria'
Jan 22,2016
0 people found
this helpful
I had been renting through Beals (Southsea) for nearly 2 1/2 years, and overall the whole team in Southsea are brilliant.. I couldn't fault anyone of them. The team at their head office are all so helpful too.. Just an all round great Eastate agents.. *****highly recommended ...
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Comment on agent fees
Reasonable
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“I'm renting a house from this agent since first day ......”

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Nov 02,2015
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Mark
By: 'Jamila'
Nov 02,2015
3 people found
this helpful
I'm renting a house from this agent since first day we found that there is a lot of essues in the property starting from the front door broken the old equipment like shower boiler cooker .... Of course when we sow the house I didn't tray ...
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What agent could do to change your mind?
Simply they suppose to check every thing before they gave me the keys , the door very easy to find out that the whole lock need to be change the obliged me to use the window in staid for 2 days I leave my house open, check the oven extremely old and I can't use it no way to control the trmperature , the boiled very old the electrician as soon as he sow it he said this need to be changed, toilet door spent close no privacy , shower gives hot water 5 mn then 2 mn cold water they need to make sure that when someone asked for unfurnished house means no broken chairs left no bathroom dirty carpets no Broken Hoover left I wanted find imply space to put my furniture....
Attached Filesnbsp;
Comment on agent fees
They got enough money from me to do them job but they didn't
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“My boyfriend and I are first time buyers and knowing ......”

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Nov 02,2015
Minithumbup
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Liz
By: ''
Nov 02,2015
1 people found
this helpful
My boyfriend and I are first time buyers and knowing where we wanted to live was easy - it was just trying to find the best house. We popped into Beals in Waterlooville and got set up for any notifications on new houses on the ...
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“I will always be grateful to Sean, Lucy and the ......”

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Oct 23,2015
Minithumbup
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Sean
By: 'Kit'
Oct 23,2015
0 people found
this helpful
I will always be grateful to Sean, Lucy and the Beals team for helping me to sell my flat. My first estate agent hadn't mentioned the short lease as an issue and after one week has run out of viewers. I went to see Beals ...
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“I asked Beals if I could have a look at ......”

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Oct 22,2015
Minithumbup
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matthew
By: 'Liz'
Oct 22,2015
0 people found
this helpful
I asked Beals if I could have a look at a flat or a studio flat, that I wanted to rent. Previous letting agents had showed me round awful properties. Matt Rudd told me about a lovely studio flat in Portsmouth in a nice location, ...
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“The lettings team at Beals in Waterlooville have been excellent. ......”

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Oct 16,2015
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Kelly
By: 'Martin'
Oct 16,2015
1 people found
this helpful
The lettings team at Beals in Waterlooville have been excellent. My and wife and I were accidental landlords, following a breakdown in our sale. They have been extremely helpful finding a tenant very quickly....
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Comment on agent fees
The fees were very competitive, much better than for previous rental
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“I was extremely disappointed in the service I received (or ......”

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Oct 14,2015
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Matt
By: 'Janine'
Oct 14,2015
3 people found
this helpful
I was extremely disappointed in the service I received (or not) from Beals at Hedge End. I had telephoned twice on the Monday and spoke to Barry (who was very polite and assured me had passed my telephone messages onto Lettings and they would call ...
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What agent could do to change your mind?
1) Return Customer calls 2) Learn how to treat customers in a respectful way 3) Telephone etiquette 4) Be polite 5) Never hang up the phone on a Customer
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“We viewed a property that needed cleaning and maintenance and ......”

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Sep 19,2015
Minithumbdown
By: 'JPW'
Sep 19,2015
6 people found
this helpful
We viewed a property that needed cleaning and maintenance and were assured that everything would be perfect for when we moved in including some specific details such as kitchen cabinet doors, carpet shampooing and repainting of an exterior door. We arrived ready to move in ...
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What agent could do to change your mind?
Totally invented fees not based on any reality and far in excess of what we had paid with other agents
Attached Filesnbsp;
Comment on agent fees
Totally invented fees not based on any reality and far in excess of what we had paid with other agents
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“Hi,Just signed a tenancy agreement for a property tru ......”

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Sep 12,2015
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matthew
By: 'Laurentiu'
Sep 12,2015
0 people found
this helpful
Hi, Just signed a tenancy agreement for a property tru Beals. From Beals I have been in contact with Matthew Rudd and Mark. Matt was very helpfull with the papers and with all informations....
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“The viewings were all,organised for the same day and ......”

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Aug 27,2015
Minithumbup
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Jamie
By: 'G'
Aug 27,2015
0 people found
this helpful
The viewings were all,organised for the same day and were escorted, this made things efficient. We turned up ' on spec' for a second viewing of one property on a Sunday and the member of staff on the office and Jamie went out of ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:08 AM 10/12/2018 by Alan Woodhouse

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